Telecom
ALTON Explains Telcos Position on Increase in USSD Charges
The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has offered some explanations on issues around telecom operators’ increase on the charges for the Unstructured Supplementary Service Data (USSD) access to banking.
In statement signed by Gbenga Adebayo, chairman of Association, ALTON noted that: “in order to accelerate the adoption of financial services on USSD, the banks partnered with our members to zero-rate the USSD access to end-users, while the banks bore the cost for the provision of service.
“Based on this arrangement, the banks took on the responsibility of billing customers and paid our members for use of the USSD infrastructure from the service fees deducted from the customer’s bank account. These service fees charged by the banks, were however far in excess of the costs remitted to our members by the Banks for providing the USSD platform and have since remained so.
“Following the issuance of the USSD Pricing Determination by the Nigerian Communications Commission which resulted in a price review of USSD service by our members, the banks stated that they would no longer pay for USSD service delivered to their customers and requested our members to charge customers directly for use of the USSD channel.
This billing methodology where the Banks customer is directly charged USSD access fees by our members irrespective of the service charges that the bank may subsequently apply to the customers’ bank account is called “End-User Billing” which the banks specifically demanded that all our members implement. The banks, however, provided no assurances to our members that such service fees charged to customers’ bank accounts for access to bank services through the USSD channel will be discontinued post implementation of end-user billing by our members.
“The removal of these service fees by the banks would have meant that if bank customers were charged only the USSD costs communicated by our members per USSD session, bank customers will be paying far less than what they are currently being charged by the banks which in some instances are as high as N50. Additionally the banks and telco’s will be applauded for collaborating towards the financial inclusion objectives of the Federal Government.
“Our members were however concerned that the banks were unlikely to discontinue the USSD service fees charged by the banks when customers utilize the USSD channel thereby resulting in double and over billing, whereby our members charge consumers for the USSD access from their airtime and the Banks still proceed to charge the same consumers a service charge from their bank accounts. In the interest of the consumers, our members challenged the implementation of end-user billing until a formal request for its implementation was received from the Body of Bankers Chief Executive Officers and several banks specifically demanding that end-user billing be implemented.
“In view of the opposition to the implementation of end-user billing by customers, our members, as responsible and responsive corporate citizens are committed to safeguarding consumer interests, and in this regard, we are willing to explore mutually beneficial solutions which ensure that costs associated with the provision of USSD services as determined by the Nigerian Communications Commission are fully recovered by our members and customers are not billed twice for the same service and by different institutions which is what end-user billing advocated by the banks will entail.
“In this vein, we call on the Nigerian Communications Commission and the Central Bank of Nigeria to, as a matter of priority, convene a meeting of the financial and telecoms industry stakeholders to address this issue for the benefit of the consumers and other stakeholders”.
MTN Nigeria has said that there are plans to deploy an artificial intelligence (AI) technology to monitor and protect its fibre optic cables across the country.
Yahaya Ibrahim, chief technical officer (CTO), MTN, said the technology will detect vibrations, identify the cause, and alert relevant personnels.
According to Ibrahim who spoke during a session for the ongoing MTN Media Innovation Progamme, the proposed innovation comes amid concerns over the growing spate of telecoms infrastructure vandalism, which have led to multiple cable cuts, and the destruction of towers.
This, he said, would enable the company to promptly deploy agents to the site.
The system is being developed in collaboration with Huawei Technologies.
Providing data on fibre cut incidents in an email correspondence, the CTO said MTN recorded over 9,000 cable cuts in 2024.
He said 4,700 cables were destroyed as at the end of June 2025 alone, bringing the total to about 13,700 incidents in 18 months.
A breakdown of the incidents by zone showed that about 2,500 cuts occurred in northern Nigeria, 2,800 in south-west, while 3,500 were recorded in the south-east and south-south regions combined.
“If we look at the cuts per region, the Southeastern and South South states have more cuts and this is where we have the most hotspots for Fibre and site vandalism,” Ibrahim said.
“Akwa Ibom, Abia and Rivers stand out in states. While in specific locations Omoku and Egbema stand out for fibre vandalization.”
The MTN official said vandalism and road construction account for 69 percent of total cable cuts across the country.
Ibrahim said the incidents often disrupt services, with an average downtime of 15 hours recorded per month.
“Some regions are higher than others,” he said.
“All services will be down, that means no one will be able to use any services.
“We spent N17.6b in 2024 and budget for 2025 based on PO issued for maintenance and relocation is N26.3b.”
In addition to the expenditure, MTN is said to also conduct route patrol, route monitoring, and construction bypass — which involves the creation an alternative route that allows for the temporary or permanent relocation of essential resources around a construction site.
Ibrahim said the telco also invests in having a diverse route for resilience, relocation of fibre, holding stakeholder engagement, and working with communities for policing.
The technical officer confirmed that there are collaborations in place with state and federal authorities to secure fibre routes.
National Agency for Science and Engineering Infrastructure (NASENI) and the Bureau of Public Procurement (BPP) on Monday, 28th July 2025, signed a Memorandum of Understanding (MoU) on the implementation of “Nigeria First” Policy on Procurement, projects and other related matters.
The Nigeria First Policy is an initiative of the Federal Government, aimed at promoting Nigerian-made goods, services and utilization of Local content, infrastructures and other value chain.
As part of the Renewed Hope Agenda initiative of the Government, the policy seeks to encourage local production and consumption of Nigerian goods or services, also to support Nigerian business and entrepreneurs, foster economic growth and development, reduce dependency on imported goods and to promote Nigerian culture and identity. Also, by prioritizing local content, the policy aimed to create jobs, stimulate economic activity, and increase Nigeria’s global competitiveness.
Speaking at the MoU signing ceremony which took place at the Headquarters of Bureau of Public Procurement (BPP) office in Abuja, the Executive Vice Chairman/Chief Executive of NASENI, Mr. Khalil Suleiman Halilu, said, with the signing of MoU and implementation of the Nigeria First Policy, 80% of challenges faced while trying to convince investors and foreign partners would have been solved, as Nigeria will cease to be dumping ground for foreign goods, while focusing on promotion of Nigerian products, goods and services.
Halilu said that with support now coming from BPP, the over 50 market ready NASENI products will be off the shelves and gain patronage of Nigerians, adding that NASENI has gained for the country over 2 billion dollars from its recent partnership activities with China alone.
“One thing that is clear when I took over the leadership of NASENI was the determination to move the Agency from just producing prototypes to commercialization of its technologies and products, this was complemented by the turn around which we did in rebranding the Agency.
“We have 50 market-ready Nigeria branded products. NASENI is building the biggest renewable energy park in Nasarawa and has entered into partnership with Abuja Technology Village to boost Technology Transfer and innovation, enhance local manufacturing capacity, transform NASENI’s research-focused installation into full production facilities, promote national brands and local production”, he further explained.
Buttressing the partnership between NASENI and BPP, he said that it is expected that the policy would have transformative impacts on Nigeria’s economy and human capital development, aligning with national goals for industrialization, youth employment, and economic diversification. “This also shows that our efforts are not in vain:”
Earlier in his speech, the Director-General of Bureau of Public Procurement (BPP) Dr. Adebowale Adedokun said that the MoU between BPP and NASENI offers a structured bridge between production and procurement and how to take locally made solutions off the shelves and to place them at the center of public service delivery, which aimed at aligning Government policies with national priorities as well as giving practical force to the Nigeria First Policy.
According to him, “NASENI’s innovations, from tractors to tablets, from surveillance drones to solar backup systems, will now be actively prioritized in the procurement plans by Ministries, Departments, and Agencies. We are institutionalizing a framework that makes local options not just preferable, but the default option before all others.
Specifically, he said further that with the signing of the MoU, the “BPP will now integrate NASENI’s Product catalogue into the Nigeria Open Contracting Portal, NOCOPO, and therefore encouraging other MDAs to follow suit”
He noted that the “Nigeria First Policy is not an act of protectionism, but an act of patriotism grounded in performance, and it is targeted at fastracking Nigeria’s industrial revolution”. He remarked that “NASENI has invested in quality assurance. Its products are certified by national institutions such as SON and NAFDAC. This means NASENI’s offerings will now be visible, verifiable, and measurable across all MDAs. First, we are integrating NASENI’s catalogue into the Nigeria Open Contracting Portal, NOCOPO. Between January and June this year alone, NOCOPO’s enhanced price intelligence has helped Nigeria save over 173 billion naira, 155 million dollars, and 1.7 million euros.”
While calling on all MDAs to follow NASEN’s footprint in promoting Made in Nigeria products, he said that the BPP’s revised threshold is now five billion naira for goods and ten billion for works, meaning that MDAs can act faster, while they continue to strengthen post-review and audit mechanisms.
He emphasized that the role of BPP is to ensure that these standards are rewarded with access, and that MDAs no longer look outside when the best is being made inside. “For the avoidance of doubt, let me say here that we will be backing this commitment with reform actions”.
Telecom
Treepz Launches in Canada, Secures University of Toronto-Supported Program as First Corporate Travel Client
Treepz, Africa’s fast-growing corporate mobility technology company, has expanded its operations into Canada, marking a significant milestone in its global strategy. The announcement was made at Brampton City Hall, Ontario, with full support from the Mayor of Brampton, Patrick Brown.
The event, which featured key stakeholders and dignitaries, included the official announcement of Treepz’s partnership with the African Impact Initiative, a University of Toronto-sponsored program. Under the agreement, Treepz will provide comprehensive travel logistics—including flights, accommodation, experiences, and ground transportation—for program participants visiting four African countries: South Africa, Kenya, Ghana, and Rwanda.
Speaking at the launch, Mayor Brown described the expansion as “a proud moment for Brampton,” lauding Treepz’s founders for creating a brand that has served over six million customers since its inception in Nigeria in 2019. He added that Treepz’s ability to manage mobility in Lagos, one of Africa’s busiest cities, is a testament to the strength of its operational capacity.
Onyeka Akumah, Treepz Founder and CEO, expressed gratitude to city officials and program partners, noting that the move solidifies Treepz’s role as a globally recognized African brand.
“This launch is a strong statement of intent, not just for Treepz, but for all African startups. We are proud to be serving clients in both Africa and North America,” he said.
Treepz’s entry into Canada was supported by several Canadian organisations, including the World Trade Center’s TAP program, the Black Entrepreneurship Alliance, and the BHive Program.
It follows Treepz’s participation in the Techstars Toronto Accelerator in 2021, which played a pivotal role in its expansion roadmap.
The launch signals a new era for Treepz’s operations and marks a historic moment for African-led innovation in the global travel technology space.
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