Telecom
As NCC Moves to Address Industry Challenges
Insecurity which manifests in wanton theft and vandalization of telecommunications equipment is costing service providers in the country several millions every month.
Findings show that at least three generating sets, a number of air conditioners, batteries and generator parts are stolen every day as armed robbers break into the shelter at base stations at will.
Theft and vandalization of the equipment result in the base stations being cut off from the network meaning that subscribers within the affected base station will be experiencing poor service because the microwave equipment that transmits calls from subscriber’s phone within the base station to the nearest switching centre for completion will cease to work as a result of outage.
It would be recalled that service providers have since resorted to the use of generators to power their operations as a result of unreliable state of public power supply.
Highest hit by the activities of vandals are Global System of Mobile communications (GSM) operators: MTN, Globacom, Zain and Etisalat.
This situation has been giving operators and managed services providers who now manage some base stations for service providers’ serious concerns.
Mr. Wale Goodluck, corporate service executive, MTN, said that the company spends some N100 million a month on security guards and police that provide security on their equipment.
Other service providers including internet service providers are also affected by the activities of the vandals and are believed to spend money on security.
The presence of security guards has not deterred thieves from carrying out their nefarious activities as they have had to kill security guards at base stations in a bid to steal.
Vandalisation is an act before now was synonymous with the oil and gas sector of the country’s economy, where petroleum pipe lines are vandalized with the aim of siphoning petroleum products from the pipes.
The growth of telecommunications in the country as witnessed in the spread of coverage by global system for mobile (GSM) communications saw this ‘bad word’ extending its tentacle to the sector that has been adjudged the fastest in terms of growth in Africa. It started as activities of areas boys who depended for settlement from telecom operators before they could site their base stations in their areas and has today, grown to menacing propotions.
Some two years ago, Nigeria witnessed it worst quality of service issue in GSM service delivery that led to Nigerian Communications Commission (NCC) slamming blanket ban on MTN and Zain from running promo and directed that they pay compensation to their subscribers; the operators argued that they were not responsible for the poor quality of service attributing it to vandalization and theft of their equipment.
This argument was not acceptable; maybe NCC and National Assembly saw it as an afterthought as such issue was not raised before the hammer fell on them. But, today, the matter that was relegated to the background has turned out to be a subject for discussion by the industry stakeholders.
Prof. Dora Akunyili, minister of Information and Communications, few weeks ago held stakeholders’ forum where she mandated NCC under the leadership Dr. Bashir Gwandu, acting executive vice chairman of the commission to address problems that are affecting operators in delivering quality service and reducing tariff.
To this end, NCC hosted operators to a forum in Lagos on ways to move the industry forward. At the parley, the issue of vandalization, theft and multiple taxes were identified as major challenges operators face in their effort to deliver quality service as well as reduce tariff.
NCC and telecommunications operators also resolved to address problems associated with delivering of broadband internet services such as citing internet hot spots at airports, spectrum harmonization and national fibre optic initiatives.
NCC also decries high charges by state governments in granting operators right of way to deploy fibre optic infrastructure which is inimical to the growth and development of telecom in the country. The commission however, called for streamlining of ‘right of way’ approval cost.
Dr. Gwandu noted that none availability of transmission infrastructure is partly responsible for high cost of rendering service in the industry especially for small operators, and therefore reiterated the determination of the commission to identify bad spots on existing national fibre optic rings which are vandalized with the view of resolving them.
Impact on operators
According to Mr. Karl Toriola, chief technical officer, MTN, said that vandalizaion of about 500 sites and sabotage of MTN’s transmission infrastructure led to significant downtime last year. These figures may have doubled going by increase activities of these vandals and thieves.
Toriola noted that repeated and multiple cuts to its fibre optic network disrupt service, defeat redundancy and self healing architecture of fibre rings as damage to one microwave tower will often affect several others in line of sight causing widespread transmission outrages. “Increasing community agitation and militancy across the six geographical zones with greatest incidence in Lagos, Niger-Delta, South-East also affected our services,” he said. According to him, about 50 sites were rendered inaccessible per day on account of community issues. He added that increasing robbery and banditry hamper the ability to provide reactive maintenance within preferred best practice response times. Zain on the other hand lost 500 generators last year which has doubled as at last month. Although Globacom and Etisalat have not disclosed the number of its generators and other equipments lost to vandalism and theft, it is believed that it could still be in the same range with its competitors as they are not operating in a different environment. However, these thieves overpower security guards guiding these base stations with sophisticated weapon to carry out their unscrupulous act.
Nigeria CommunicationsWeek gathered that there are a total of 20,000 base stations as at the end last year. GSM operators are using generating sets because of the unreliable nature of Nigeria’s public power supply.
Options
Mr. Gbenga Adebayo, chairman, Association of Telecommunications Operators of Nigeria (Alton) suggested that the Federal Government should present a bill to the National Assembly, to advance a law that will stipulate stiffer penalties of up to 10 years imprisonment for apprehended vandals of base stations and other infrastructure like optic fibre cables.
According to Adebayo, Alton was actually at the forefront of the plans to sponsor the bill at the National Assembly, even as he expressed optimism that having been a problem that affects all, the bill would not have much problem being passed into law.
He cited the scenario of the 80s when it was a serious offence punishable by a long stretch of prison sentence, to vandalize Nitel property and wondered why the same protection is not extended to today’s telecom operators who are largely private firms.
He said his association has over time, articulated and packaged submissions to the Federal Government by writing to relevant agencies, ministries and related authorities over what they have been going through in the hands of vandals and thieves who steal and damage facilities, and the need to be given some kind of protection to enable them focus on delivering better quality of service to the subscribers.
“We cannot fold our arms and watch things continue the way they are going,” he said.
Adebayo cautioned that with the astronomical growth of telecome subscribers on the networks, government should at least provide those basic things to help the operators in providing quality and seamless services or risk having the networks collapse with inestimable drastic effects on the economy of the country.
Franchising option should be also looked into by operators to address this menace especially in rural areas, just as Zain’s Rural Acquisition Initiative (RAI). Zain’s RAI is targeted at low income consumers in most rural and poorest parts of Nigeria. Franchises selected for the programme are the drivers of the programme as local entrepreneurs and in turn recruit representatives from their locality to sell services and protect local base in their area. They are given necessary technical, marketing, sales and financial support by Zain to help grow their business.
Fola Odufuwa, founder of eShekels limited, a pioneer ICT researcher in sub-Saharan Africa, said franchising has ability to speedily start a new business based on a proven template. It also ensures expansion of operations more rapidly.
According to him, Nigerian entrepreneurs do not really need subsidies but a level playing field, access to capital and fair access to existing networks, adequate profit sharing structure and legal protection for their investments.
In the context of telecoms, it means that the service provider transfers to the small enterprenuer, the whole process including technical expertise, training systems, marketing, management methods and relevant information on provision of telecoms services to rural areas for an agreed fee or proportion of profit on the business.
Industry analysts say franchising can to an extent, assist in cubing theft and vandalization of telecomm equipment. For instance, if operators franchise their base stations, products and distribution outlets in a community to an indigene of such community, chances are that such franchise will provide adequate security for those equipments knowing fully well that he or she has stakes in the business and if anything happens to the equipment, he stands to lose money. Moreso, his people will see such equipment as belonging to a local not the major network operator and then be more willing to protect them.
The telecom franchise programme initiative is designed to involve rural residents in base station management and distribution programme, creating jobs, wealth, and improved products and services availability in the process.
Telecom
Operators Seek Action Over Persistent Vandalization of Telecommunications Infrastructure Across Nigeria
The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has expressed deep concern over the increasing wave of vandalization and theft of telecommunications infrastructure across the country.
According to a statement signed by Engr. Gbenga Adebayo, chairman, ALTON, “since the Federal Government’s decisive interventions earlier this year to support industry sustainability, our members have committed unprecedented levels of investment in network optimization and capacity upgrades. New systems are being deployed, transmission equipment modernized, power systems overhauled, and thousands of kilometers of fiber optic networks currently being laid and expanded.
“Our industry has not seen this scale of investment in recent years. We are working round the clock to improve the quality of service nationwide and we cannot afford these setbacks.
“Unfortunately, between May and July, 2025, multiple incidents of vandalism were recorded across cell sites in Rivers, Ogun, Osun, Imo, Kogi, Ekiti, Lagos, Federal Capital Territory Abuja and many other states.
“These acts of sabotage have significantly disrupted network services, causing widespread connectivity blackouts leading to degradation of services and severely impacting millions of subscribers”.
He noted that, the affected infrastructure, primarily belong to ALTON members, as well as other network operators and those who depend on operators for connectivity.
He said identified critical components targeted to include; power cables, rectifiers, fiber optic cables, feeder cables, diesel generators, batteries, and solar systems are vandalized and stolen from active sites.
“These are not mere materials, but they are the backbone of our digital economy, security systems, and national communications grid.
“We are alarmed at the frequency, intensity, and geographical spread of these incidents. States such as Delta, Rivers, Cross Rivers, Akwa Ibom, Ogun, Ondo, Edo, Lagos, Kogi, FCT, Kaduna, Niger, Osun, Kwara and Federal Capital Territory, Abuja have recorded the highest number of attacks on telecom infrastructure. These attacks have led to prolonged downtimes, network congestion, widespread blackouts, and degradation of service quality.
The public he said, must be reminded that telecommunications infrastructure is classified as Critical National Infrastructure (CNI) under the National Security framework. This classification is backed by Federal Government Gazette No. 133, Volume 108, dated 17th March 2021. Vandalism, sabotage, or illegal possession of these assets is a serious criminal offense with grave consequences.
ALTON expressed concerned about the rising market for stolen telecom equipment, such as:
– Power Cables, Power rectifiers, which are stolen from base station and sold into open markets
– Batteries which are stolen from base stations and sold for home and office inverters.
– Solar panels that are stripped from telecom sites and resold to unsuspecting households.
– Diesel fuel being siphoned from sites and traded on the grey market.
“We urge the public to be vigilant and refrain from purchasing suspicious items. If you buy stolen telecom equipment, you are not just complicit you are part of the crime.
We appeal to every Nigerian to please join us in the fight against the vandalization of telecom infrastructure.
“These assets serve us all, they enable our banking systems, security infrastructure, emergency response, education, health services, and the very platforms that power daily communication. An attack on telecom infrastructure is an attack on our economy and our security.
“A second, recurring and deeply worrying issue is the widespread damage to underground fiber optic cables caused by road construction and related civil infrastructure projects along major highways and urban roads. These activities have led to significant service outages and financial losses,” he added.
ALTON called on: – the Office of the National Security Adviser (ONSA), the Inspector General of Police, the Director General, Department of State Services (DSS), and the Commandant General of the Nigeria Security and Civil Defence Corps (NSCDC)
to immediately deploy the necessary resources to protect telecommunications infrastructure and prevent a total breakdown of communications across the country.
“We commend the Nigerian Communications Commission (NCC) for its proactive efforts in safeguarding national telecom infrastructure, particularly through the creation of a dedicated reporting portal.
“This initiative empowers citizens to play an active role in protecting critical assets by reporting incidents of vandalism or suspicious activity via protect@ncc.gov.ng or by dialing 622.
“Such forward-thinking measures are vital to ensuring the resilience and security of our communications network. This is a desperate and urgent hour. The industry cannot fight this battle alone. We need coordinated national action by the security agencies, the government at all levels, regulators, the media, civil society, and the public. Our national security, economic stability, and digital future depend on it,” the statement noted.
At the unveiling of MTN Nigeria’s Dabengwa Data Centre and Cloud Launch in Ikeja, Lagos, recently, Dr. Bosun Tijani, Honourable Minister of Communications, Innovation and Digital Economy, described the facility as an investment aligned with President Bola Tinubu’s agenda to grow Nigeria’s digital economy.
Tijani, who graced the event, commended MTN Nigeria for its continued investment in the country, noting that the new data centre – estimated to cost around $150 million – is the kind of technological infrastructure that supports the $1 trillion economy the current administration aims to build.
“An investment like this, the one we are here to launch, offers a platform for our young people to thrive,” Tijani said. He continued: “Enterprise-grade infrastructure like this, on our soil, gives startups, developers, and digital creators the ability to build and scale from Nigeria to the world. With this facility, MTN is reinforcing its position as Nigeria’s digital backbone.
The data centre, named after the late Sifiso Dabengwa, a former CEO of MTN Nigeria and later Group Chief Operating Officer before his passing in September last year is being hailed as Nigeria’s largest prefabricated modular data centre It will deliver 4.5 MW in phase 1, with an additional 4.5 MW to be delivered in phase 2, which is expected to be completed soon.
According to the Minister, the MTN Data Centre will contribute to growing Nigeria’s economy by “unlocking productivity, hiring enterprise, and driving diversification through technological innovation and inclusion.”
“For this reason, if you don’t mind,” he added, “let’s rise and give a round of applause to MTN for their consistent commitment to Nigeria. The administration of President Bola Tinubu recognises that we cannot build a modern, diversified economy without modern infrastructure – both physical and digital.”
In his welcome address, Karl Toriola, CEO of MTN Nigeria, thanked the Federal Government for its continued support and reiterated the company’s commitment to long-term investment in the country.
“We are committed to building locally managed, globally competitive digital platforms that will enable businesses to scale faster and engage more people in wide-ranging research and development.
“At MTN, we believe everyone, particularly Nigerians and Africans, deserves the benefits of a modern, connected life. We continue to push boundaries to make the humanly impossible, conceivable, feasible, and ultimately possible,” he said.
The unveiling ceremony drew other stakeholders, policymakers, and members of the public sector, all of whom applauded MTN’s bold move, not just as a telecom giant, but as a leader in Nigeria’s tech ecosystem, providing a platform to accelerate digital transformation and innovation.
Dr. Aminu Maida, Executive Vice Chairman and CEO of the Nigerian Communications Commission (NCC), represented by Engr. Babagaba Digima, Deputy Director, New Media and Information Security Department, said: “Today marks a significant milestone in Nigeria’s digital sovereignty and technological independence. The infrastructure we celebrate today embodies our collective vision of a digitally empowered Nigeria.”
Commending MTN’s leadership in digital innovation, Engr. Digima noted, “The Commission remains committed to creating an environment that supports innovation while ensuring the highest standards of cybersecurity, data protection, and robust internet infrastructure. We will continue to work closely with operators to ensure that the deployment of critical infrastructure meets the high standards our digital economy deserves.
Lagos State Governor, Babajide Olusola Sanwo-Olu, represented by Barr. Bimbola Salu-Hundeyin, Secretary to the State Government, said the Dabengwa Sifiso Data Centre “not only signifies MTN’s unwavering commitment to investing in Nigeria’s digital infrastructure but also reinforces the strategic importance of Lagos as a technology and innovation hub for the nation.”
“As we all know, data is the new oil, and cloud technology is the engine that drives it. With its Tier III facilities, MTN is raising the bar for secure, scalable, and efficient enterprise services, critical enablers for businesses, public services, and national as well as multinational corporations alike,” she said.
With its bold investment in infrastructure, MTN Nigeria is not only shaping the future of connectivity but also laying the foundation for a more inclusive and innovation-driven economy, one where Nigerian talent and ideas can thrive on the global stage.
Association of Licensed Telecommunications Operators of Nigeria (ALTON) has decried the alarming rate of vandalism and theft of telecommunications infrastructure across the country.
The association, in a statement issued by its Publicity Secretary, Sir Damian Udeh, expressed deep concern over the increasing wave of sabotage in view of the disruptive impacts on network services, causing widespread connectivity blackouts and impacting millions of subscribers.
According to the group, the affected infrastructure does not totally belong to its members but to other mobile network operators (MNOs) and those who depend on them for connectivity.
It clarified: “Critical components such as power cables, rectifiers, fiber optic cables, diesel generators, batteries, and solar systems are vandalized and stolen from active sites.”
ALTON lamented that these acts of sabotage had led to prolonged downtimes, network congestion, widespread blackouts, and degradation of service quality.
The association listed the states with high frequency and intensity of attacks on telecom infrastructure as including Delta, Rivers, Cross Rivers, Akwa Ibom, Ogun, Ondo, Edo, Lagos, Kogi, FCT, Kaduna, Niger, Osun, Kwara, and Abuja recording the highest number of
It reminded the public that telecommunications infrastructure had been classified as Critical National Infrastructure (CNI) under the National Security framework and that vandalism remained a serious criminal offence with grave consequences for those engaging in the despicable acts.
ALTON, therefore, urged the public to recognize the severity of these incidents and the impact on the digital economy, security systems, national communications grid and the negative implications for national development.
It assured the public of its working tirelessly to improve the quality of service nationwide and called for urgent action by the governments, security agencies and the public to prevent the collapse of the nation’s telecommunications industry.
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