Telecom
Asisat Oshoala Urges Governments to Improve Digital Literacy Initiatives and Close the Usage Gap

Governments must do more to ensure their citizens are armed with the crucial digital skills needed to access the online opportunities available to them, according to leading footballer Asisat Oshoala and global telecoms trade body the GSMA.

Oshoala, capped 61 times by Nigeria and founder of the Asisat Oshoala Foundation in Lagos, used MWC Barcelona 2024 to draw attention to the Usage Gap, an issue that affects 3 billion people worldwide and is especially prevalent in Sub-Saharan Africa, in her new role as the GSMA’s ambassador for the Breaking Barriers campaign.
The Usage Gap is when people are not using mobile broadband networks despite living in areas with coverage available to them. As infrastructure has improved and mobile coverage has expanded to cover 95% of the world’s population, the greater challenge for the telecoms industry is now to help more people to make use of this connectivity.
While 38% of people globally do not use mobile internet despite living in areas covered by mobile, this Usage Gap rises to 59% across Sub-Saharan Africa. Among the main barriers causing the Usage Gap is a lack of digital literacy and skills.
The Asisat Oshoala Foundation works with marginalised young women in Nigeria and across Sub-Saharan Africa and aims to provide them with the skills they need to be successful in life. This includes the transformative impact digital literacy can have in opening vital avenues for social mobility, economic success, improved access to education, healthcare, e-commerce, and financial services.
Asisat Oshoala, Founder of the Asisat Oshoala Foundation, comments: “Growing up, I saw the effects of the Usage Gap with my own eyes. This is why I use my Foundation to help the younger generation learn how to use the internet, and why I am working with the GSMA to help close the Usage Gap.
“Access to the internet, and the skills required to do so, should be universal and therefore needs to be prioritised by governments worldwide. We need more than individual efforts – we need policymakers to focus on uniting with the communications industry to overcome the barriers to digital inclusion and encourage digital literacy to help more people around the world access life-changing opportunities.”
The GSMA’s State of Mobile Internet Connectivity Report outlines the five key barriers that continue to directly fuel the Usage Gap: affordability of handset devices and data services; digital literacy and skills; lack of relevant content or services; online safety; and access-related issues.
Despite significant strides in expanding mobile broadband coverage, the Usage Gap persists, with the vast majority of people unconnected due to issues other than a lack of coverage.
MWC Barcelona, the telecoms industry’s flagship event, convenes not only key industry leaders but also global policy makers and regulators, offering a rare opportunity to debate crucial issues such as the Usage Gap, and to outline solutions – such as collaboration between public and private bodies in improving access to digital literacy programmes in the most affected regions like Sub-Saharan Africa.
Lara Dewar, Chief Marketing Officer of the GSMA, comments: “The Usage Gap is a major barrier to achieving digital inclusion, and the longer the issue fails to be addressed, the less likely it is that the UN’s Social Development Goals for digital inclusion will be reached.
“Asisat Oshoala’s message could not be more timely or important. Collaborative action by all stakeholders – governments, regulators and the telecoms industry – is imperative if we’re to reduce and remove the barriers to connectivity, accelerate digital inclusion, and ensure we are not leaving anyone behind in an increasingly connected world.”
Telecom
New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
Telecom
MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Telecom
NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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