General News
ATM Charge Will Boost Use of PoS – Ogungbade

Tunde Ogungbade, managing director and CEO, Global Accelerex Limited, a payment terminal service provider and a payment terminal application development company has about 19 years of global business experience as a business executive, technology thought leader, management consultant and entrepreneur.
Ogungbade has worked for organizations such as PricewaterhouseCoopers, Cap Gemini, Ernst and Young, Sogeti Group as a management consultant providing consulting services to different industry sectors such as financial services and banking, retail, telecommunication, software product development, among others.
He spoke to chike onwuegbuchi on issues around e-payment in the country.
Inter-bank ATM charge of N65
There are mixed feelings about the re-introduction of the inter-bank ATM charge. However, to properly evaluate the impact of the policy reversal, it is important to understand the origin and ideas behind ATM charges.
Historically, ATMs where introduced into banking to reduce operating cost, stemming from the idea that computers theoretically should be cheaper to operate and more available than human tellers at a bank branches.
At inception of ATMs over 33 years ago, the banks predominantly covered the cost i.e. the interchange fee, which included a switch fee as well as an annual operating fee to be part of a network.
Later, Banks introduced a surcharge fees to customers using other networks, similar to our Remote-On-Us charges.
In Nigeria, the banking industry has invested significantly in ATMs since their introduction over a decade ago.
We now have 11.39 ATMs for every hundred thousand Nigerians. To maintain a 24/7 operations ATMs, banks incur a cost, which is more significant in Nigeria when you consider the cost drivers for operating ATMs: Power, Network connectivity and technical/operational human capital support costs.
The Bankers Committee in 2012 had certain objectives, which I believe has been achieved. Back then the goal was about eliminating the fees to promote cashless adoption by changing consumer behavior.
Now in 2014, the Bankers Committee has a different objective: preserve the viability of ATM network in Nigeria by making sure that the banks can cover the operating expenses related to their ATM networks.
The push back from stakeholders clearly indicates that the original intention to raise sufficient bank customers’ awareness and gain adoption on the cashless policy has been achieved.
Now that POS terminals are now available and in used nationwide, Cardholders have options and alternatives to ATMs today which were not available in 2012.
They can bypass the ATMs and engage POS terminals directly by electing to patronize merchants’ offering options beyond cash.
It’s interesting to note that other countries, such as the US with less infrastructure challenges, charge higher network surcharge fees, sometimes as much as $3.00 to their customers.
In summary, the policy will have an overall impact of improving ATM network sustainability in Nigeria through revenues now available for ATM upgrade and enhancements that will also offset ATM operating costs for banks.
For consumers, it will trigger the next behavioral change for cashless policy adoption and drive the economy faster towards achieving the objectives of the policy by causing them to look to merchants help to leapfrog the ATM and its fees by offering POS terminals at point of the sale.
Cash Transactions Still High In spite of Cashless Policy
The cashless policy in Nigeria has a primary aim or goal – achieve a cashless economy. This is a vision statement.
At present, no nation in the world can claim to have 100% consumer cashless transactions. In Nigeria, policy makers have continued to do what is necessary.
Engage industry participants and stakeholders from all sectors, solicit input on proposed policies, effect such policies and measure for impact and implications on the economy over a season before further adjustments.
This is exactly what happened with the introduction and enhancement of various policies over the last two years, such as the Lagos Cashless Pilot, the adoption across six other states and now the entire nation for POS terminals at Merchants; likewise the ATM Fees withdrawal and reintroduction of ATM Remote-On-Us fees a at financial institutions across the nation.
Other policy adjustments are the various reviews in the deposit and withdrawal fees for cash transactions at banks.
Macroeconomic monetary policy adjustments are not a dash but a marathon. The primary objective now is making the informal sector formal and getting the unbanked banked.
After the rebase of our GDP, the informal sector accounts for about 57% of our GDP. This sector is perhaps also the highest employer of labor in the economy.
This is why the cash transactions are still high in the economy. To address it, continual policy adjustments for improvements coupled with strong awareness campaigns targeted towards stakeholders in the informal sector is required.
The sector must be made aware of the benefit of becoming formal, without necessary emphasizing on eliminating cash.
Increasing Deployment and use of PoS Terminals by Small Merchants
There is a strong motivation for big merchants to adopt POS terminals. For one, the large volume amount of cash transactions that they engage in on a daily basis, even with the withdrawal of deposit fees for corporates still presents a high cost for merchants due to Cash-In-Transit services cost that is no longer borne by banks that merchants now have to incur.
Others are avoiding robbery, theft and fraud which merchants are highly susceptible to when they maintain a vault like a bank.
For big merchants, these costs far outweigh 1.25% being charge for accepting card payment via the POS channel.
Smaller merchants in the formal sector are not structured to evaluate these types of costs and sometimes when they can, the business cannot accommodate the T+1 settlement process associated with POS transactions; cash flow is a daily lifeline for majority of these small merchants.
As a service provider, we at Global Accelerex have observed that when a small business meets the evaluation criteria for a bank such as turnover volumes etc. and qualify for a POS terminal, they still do not use the POS terminals either because of the settlement process or the nature of their customer interaction.
In addition, because the majority of these small businesses deal with the customers and suppliers that live or function in the informal sector with cash preferences, cultivating e-payment habits is challenging.
The major challenge I see now is getting small merchants to wait a day for settlement and part with the proceeds from revenue to move funds electronically. It is a tough sale to any small business.
Connectivity Issue in Business of PoS
Connectivity continues to improve albeit at a slow but steady pace. There have been recommendations by the Nigerian Communication Commission (NCC) to review some of its rules to ensure consumer quality experience in the industry.
Such improvements will have a direct impact on POS Terminal connectivity since the majority of these terminals depend on Mobile Network Operators (MNOs) to back haul connection to the switch and payment network.
We at Global Accelerex have however observed that network connectivity is not the only issue with POS terminal frustrations experienced by merchants and consumers accepting and making card payments respectively.
The quality of the POS terminal hardware and software solution also plays a major role in service level experienced.
Rigorous testing and certifications is required to ensure that terminal solutions achieve the service level that guarantees business operations’ uptime to merchant and consumers.
Global Accelerex has Terminal Management Solutions that enables it to monitor from a central location the operations of POS terminals we manage and operate as terminal owners.
From our central management dashboard, we can deduce if the issue of POS terminal connectivity has to do with delayed payment of data services plan fees to an MNO by a financial institution, check the status of our POS terminals, track the registered SIMs on the terminals, determine the cause of declined transactions to mention a few.
This allows Global Accelerex to be proactive in working with the Bank, Switches and MNO to resolve issues and keep the merchants’ POS terminals in service.
We have also discovered in other situations that the issue is not the connectivity between the POS terminal and the switch, but rather a down acquirer or issuer system essential to the success of a payment transaction.
This is most frustrating for cardholders. Long and short, a failed transaction it is not always due to connectivity.
Now we have started training merchants on how to evaluate response codes for transactions to educate cardholders on the issue related to decline transactions. Sometimes, it is as easy as informing a consumer that their card has expired!
VAS in Business of PoS to Encourage Use
Value added services require extensive knowledge of system integration with the payment network. This is one area of strength for Global Accelerex.
We are both a Payment Terminal Service Provider and a Payment Terminal Application Development company.
To date, we have successfully implemented Virtual Top-up (VTU) Vending on the POS terminal with our business partners to do VTU for various MNOs products.
To use this service, you enter any GSM Number (this does not need to be tied to an account or bank card), verify it and make payment to instantly receive the VTU on your phone – no scratch card necessary.
We have also developed bespoke POS terminal application that integrates into core business systems for electric bill payments and collection.
In addition, our POS terminals have been enhanced and certified by NIBSS for Payment with Cashback, Cash Advance, Deposit so that consumers can begin to enjoy these value added services at merchant locations that are approved for such transactions by a bank.
This is all in readiness for agency banking, an area we are aggressively working on. You may have observed that these VAS Services are tailored to merchants with business needs for integrating payment into their core business process or generic consumer offering i.e. VTU Top-up.
The reason is that we have discovered as a PTSP that the revenues from VAS that can accrue to a merchant has not reached a threshold where it has become an attractive proposition and incentive for the merchant to promote consumer use. This will change very soon.
Global Accelerex and Initiatives Towards Increased Use of PoS
Global Accelerex is a CBN fully licensed Payment Terminal Service Provider and as such we provide services on the acquiring side of the payment system to banks and merchants.
From a product perspective, we offer standard and customized POS terminal solution (hardware and software) to banks and merchants that are uniquely tailored to their business requirements.
Our solutions have a rich set of application programming interface that enables seamless integration with merchants’ core business systems e.g. ERP Systems, CRM Systems, Business Operations Support Systems etc. so that they have visibility of their Order to Cash or Service to Payment business processes.
We also recognize that some merchants do not have the IT Operations for such large scale back office system and offer the ability for medium to small scale merchants to connect to our VAS Platform and enjoy similar benefits that large merchants can afford.
We do this on a pay as you go basis for such merchants. Merchants that subscribe to such services are equipped with Real Time Analysis of their business transactions at a fractional cost.
This is what most small to medium merchants are appealing for – easy reconciliation of daily transactions.
We also provide custom solutions for Agency Banking and IGR Collections. Depending on bank or merchant’s use case, our solutions can also be tailored to integrate our PoS Systems to the merchants’ system on premises or on the cloud.
From a services side, we have Service Level Agreements with merchant acquiring banks to provide terminal agnostic PTSP services to merchants they have acquired.
Our merchant support officers are spreading across the nation armed with tools and technology to help achieve one objective – terminal up time for merchants’ business operations.
They are complemented with tools and technology from our headquarters to help with work order from banks, manage deployments, triage support issues, document resolution and put terminals promptly into service for use.
Through our proprietary systems and processes, we know when an operational terminal is not active within a predefined timeframe so that we can take corrective actions; we know when the merchant is not meeting a banks expectation and often the first to inform the bank of performance metrics; we know the volumes and values of transactions across our merchants and see time series analysis of transactions.
This and more are the type of innovation and service offering we provide to merchants and acquiring banks that we believe will help towards increasing the use of PoS.
We believe consumers are ready because they want the convenience and want to avoid the ATM fees.
General News
Moonshot Returns with a Defining Third Edition, Charting Africa’s Next Phase of Innovation

Moonshot, Africa’s flagship tech and innovation gathering, officially announces its third edition. Scheduled to take place from October 15 –16, 2025, at the Eko Convention Centre in Lagos, Nigeria, the future-shaping conference will convene over 4,000 participants and more than 120 speakers from over 15 countries, all focused on accelerating the trajectory of Africa’s tech-driven future.
This year’s theme, “Building Momentum: Africa’s Tech Ecosystem Positions Itself for Its Next Big Leap,” captures a critical moment for the continent’s tech landscape.
Following years of resilience through economic downturns and funding contractions, the ecosystem is maturing rapidly and sensibly redirecting focus toward sustainable, scalable growth. Moonshot 2025 will serve as a platform to consolidate these hard-won gains and align stakeholders around the next era of opportunity, across key tech verticals.
Headline sponsored by Sabi, a global trade and supply chain enabler, the agenda-setting conference has evolved into a continental platform for catalysing connections, unlocking capital, and amplifying bold ideas. Now in its third year, Moonshot serves as a dynamic hub, and a living museum, of Africa’s innovation journey, actively bridging past achievements with future ambitions.
Speaking about the event, Tomiwa Aladekomo, CEO of Big Cabal Media, said: “The last few years truly tested the resilience of Africa’s tech ecosystem, but they also undeniably sharpened it. The ups and downs in funding have given way to something far more intentional, with founders now building smarter and with clearer purpose.
Despite the challenges, African founders have persevered and thrived. Crucially, regulations have also matured, providing much-needed direction. What we’re witnessing now is genuine momentum, firmly grounded in strong fundamentals, propelled by clarity, and intensely focused on scale.
“Moonshot 2025 offers a vital space to reflect on our journey and to channel this momentum into meaningful progress for founders, investors, and the entire ecosystem”
This year’s edition will welcome a distinguished lineup of speakers, including Andrew Alli, Non-Executive Director, British International Investment (BII), Maxime Bayen, Operating Partner, Catalyst Fund, and Lexi Novitske, General Partner, Norrsken22, among others.
The event will also showcase its nine signature content tracks, now enhanced with refreshed programming designed to foster deeper, more impactful conversations. This include:
- FUEL: The Investor Conference: This track is significantly upgraded to improve deal-making and investment opportunities, with a stronger focus on attracting Limited Partners (LPs), Development Finance Institutions (DFIs), and first-time investors in Africa. It will feature structured deal rooms, curated pitch sessions, an investor’s guide to Africa, and dedicated spaces for peer exchange across the investor landscape.
- Startup Festival: Tailored for both early- and growth-stage founders, this festival will offer intensive workshops, operator-led sessions, and live startup showcases, including the TC Battlefield – it’s flagship pitch competition.
- Emerging Tech (AI): A dedicated space to explore the practical applications of artificial intelligence across various sectors on the continent, featuring product demos and insights from leading builders and researchers.
- Government & Policy Conference: This vital track will convene policymakers from across Africa to engage in discussions on crucial digital policy reforms and work towards tangible commitments to support innovation and scale across the continent.
Additional tracks, including Creative Economy, Climate Tech, Future of Commerce, Big Tech & Enterprise, and Entering Tech, will feature compelling conversations on critical topics such as financing infrastructure, workforce development, and fostering cross-sector collaboration.
Also speaking about the event, Anu Adedoyin, CEO and co-founder of Sabi said “This marks our third year as a proud partner of Moonshot, and the evolution of this conference mirrors the incredible growth and ambition of African tech.
“We believe in building robust foundations for digital commerce, and Moonshot is crucial for fostering the connections and clarity needed for founders to build smart, scalable solutions. We’re excited to see the tangible momentum this year’s event will generate for Africa’s next big leap.”
Proudly supported by platinum sponsors Flutterwave, Luno, Fincra, Raenest, Cardtonic, Roqqu, Opay, and Busha, the conference will build on the outcomes of previous editions, including a $120,000 ecosystem pledge at last year’s Tech Ecosystem Alliance roundtable.
Moonshot is powered by the leading tech publication in Africa, TechCabal, providing reporting, data and context that help investors and professionals globally understand where African tech is and where it is going.
General News
FirstBank Retains Top Spot as Nigeria’s Best Bank for ESG @2025 Euromoney Awards

FirstBank, the West African premier financial institution and financial inclusion services provider, has emerged as Nigeria’s Best Bank for Environmental, Social, and Governance (ESG) at the prestigious Euromoney Awards for Excellence 2025, held recently in London. This marks FirstBank’s second consecutive win in the ESG category, affirming its leadership in sustainable finance and responsible banking across Nigeria.
The Euromoney Awards for Excellence are regarded as one of the most coveted accolades in the global financial industry. The highly competitive selection process involves rigorous analysis and assessment, measuring performance against strategic and impact-oriented criteria.
The Bank earned the award through its deepened sustainability commitments embedded across its operations and community initiatives. In 2024, FirstBank screened 237 transactions worth over ₦3 trillion for sustainability risks, integrating ESG considerations into its credit framework.
Among its flagship sustainability initiatives, FirstBank commenced a tree planting campaign in partnership with Nigeria Conservation Foundation (NCF), planting over 30,000 trees in 16 locations across Nigeria. This was the first phase of its 50,000-tree initiative, projected to absorb approximately 720 tonnes of CO₂ by the end of 2025, contributing to climate resilience and supporting biodiversity preservation.
FirstBank has been proactive in gender inclusion through the Gender Market Strategy, disbursing over ₦43 billion FirstGem loans to women-led businesses in 2024. The Bank’s commitment to inclusive banking saw a significant increase in the worth of transactions facilitated by FirstMonie agents to over ₦9 trillion.
The Bank prioritises ESG/sustainability capacity building, evidenced by the training of over 9000 employees, and its webinars and workshops reaching over 2,000 SMEs and corporates. The bank’s investment in leadership for over 2,000 female employees through the FirstBank Women Network has demonstrated a dedicated structural commitment to cultivating a knowledgeable and diverse workforce catering to the dynamic ESG landscape.
Commenting on the award, the Chief Risk Officer of the Bank as well as the Chairman of the FirstBank Sustainability Committee, Patrick Akhidenor said, “We are honoured to receive this prestigious award for the second time in a row, which is a validation of our efforts to create a sustainable and inclusive future for all our stakeholders. Our approach to sustainability is hinged on three pillars: education, health and welfare; diversity and financial inclusion; responsible lending, procurement and climate initiatives”
He added: “We remain focused on driving impact through purposeful initiatives and inclusive growth, ensuring that our ESG efforts continue to create meaningful change in communities across Nigeria and beyond.”
The continued success in ESG and sustainability is driven by FirstBank’s vision to be Africa’s bank of first choice, leading with purpose, responsibility, and innovation.
General News
FG Collaborates with China to Digitalize Customs

Federal Government is increasing collaborations with China to digitalise Nigeria Customs Service operations. This past weekend, NCS strengthened its cooperation efforts through a high-level engagement with the General Administration of Customs of China (GACC).
The meeting, held in Beijing, China, brought together senior officers of the customs service and top officials from the GACC to explore bilateral knowledge exchange and capacity development in customs administration.
Abdullahi Maiwada, NCS Assistant Comptroller of Customs said that discussions were held with officials from the GACC International Cooperation Division, the Training and Education Centre and representatives of the Shanghai Customs College.
“The engagement focused on deepening cooperation in customs training methodologies, modernisation models and technology-driven solutions, especially as China plays a pivotal role in Nigeria’s international trade network,” said Maiwada.
He added that during the meeting, the Chinese customs authorities shared their structured training system, which incorporates virtual reality, 5G-enabled systems, and blended e-learning approaches. In 2024, GACC conducted over 8 000 physical training sessions and developed 360 online courses.
Discussions also highlighted Nigeria’s active participation in China-led customs development initiatives, with over 200 African customs officers, including 89 from Nigeria, having received training since 2023 across various areas, such as trade facilitation, anti-smuggling enforcement, food safety supervision and digital port operations.
The bilateral dialogue between the two customs agencies also heralded new areas of collaboration, including Nigeria’s participation in upcoming Customs Modernisation Courses and officer development training at the Shanghai Customs College.
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