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Banks’ Customers Lose N51Bn to Fraud- Report

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Recent reports have surfaced, revealing Nigerian banking customers’ staggering loss of N51 billion in savings due to fraudulent activities, according to Leadership findings

Banks’ Customers Lose N51Bn to Fraud- Report

The findings also exposed a concerning trend, with cybercriminals now setting their sights on defrauding Fintech bank customers nationwide.

According to the report, from 2019 to July 2023, Nigerian banking customers fell victim to substantial losses, tallying up to N50.5 billion attributed to various forms of banking-related fraud.

The surge in financial deceit gained momentum, especially after the cash crunch resulting from the naira redesign and the implementation of cash withdrawal limits by the Central Bank of Nigeria (CBN).

As of July 2023, the recorded losses to fraud have surpassed N9 billion, sparking concerns that the figure could soar to over N20 billion by year-end.

Cybercriminals have intensified their efforts, targeting customers utilizing Fintech banks and exploiting perceived weaknesses in these platforms’ security protocols.

Fintech banks, initially conceived as streamlined payment platforms, have been misunderstood by certain segments of users, including market traders, artisans, and entrepreneurs.

This misinterpretation has resulted in numerous individuals falling prey to fraudulent activities, facing considerable challenges in recovering lost funds due to the absence of physical offices for these platforms.

Perpetrators often exploit Point of Sale (PoS) machines or trading platforms to execute illicit fund withdrawals, complicating restitution efforts.

Among the affected Fintech banks are prominent names like OPay, Palmpay, and Moniepoint. Instances have emerged where customers grappled with the arduous task of reclaiming vanished funds, intensifying apprehensions about the safety and security of digital platforms.

Despite concerns, certain users maintain steadfast confidence in Fintech platforms, praising their seamless services and reliability.

A store owner, Mr. Seyi, said he used all the POS terminals that are available because “if I want to do a transaction and there is a network problem, I can use another one. I have been using POS for the past two years. I save my money on it because if I withdraw the money today, for instance, and I want to use it for business the following day, I will still have to put money on it, so I just leave it there, and I have not recorded any fraudulent activities.”

Another POS user said she uses Microsystem POS.

“I can tell you I prefer its network to other fintech POS or deposit bank POS because of the problem they create for us. We leave our money there and this is because we use it for business,” he said.

Adamu Sanusi was, however, cautious of fintechs, saying, “I do not use all these payment apps. How can I leave the deposit money banks and start using a fintech bank? If I have an issue with them, how can I locate them? My friends use them and encounter challenges. I do not want to stress myself; hence, I stick with the bank. I know I can quickly enter their office and complain if there is an issue.”

Industry experts underscore the imperative for Fintech companies to enforce stringent Know Your Customer protocols, institute proactive fraud detection mechanisms, and conduct extensive customer education on account security.

Suggestions include the integration of biometric verifications such as fingerprint and facial recognition, along with rigorous transaction monitoring to identify and address suspicious activities promptly.

 

 


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E-Financial

CBN Expresses Concern Over Foreign Investments in Nigeria Fintechs

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The Central Bank of Nigeria in its 2025 Fintech Policy Insight Report, has raised concern over Nigeria’s fintech sector heavily dependent on foreign investment, exposing it to swings in global markets.

The report said the sector has shown resilience despite global economic pressures, but warned that reliance on external capital leaves it vulnerable to market fluctuations.

It would be recalled that startups in the country raised $520m in equity funding in 2024, down from about $747m in 2019, when Nigeria captured roughly 37 per cent of all African startup investment.

This performance, amid significant global macroeconomic gyrations, underscores Nigeria’s position as a key hub for financial innovation. The sharp rise in interest rates in advanced economies during 2022 contributed to a slowdown in venture capital funding.

“These dynamics highlight the importance of developing domestic funding avenues, such as leveraging Nigeria’s capital markets, to reduce currency risk and sustain fintech growth,” the apex bank stated.

Olayemi Cardoso, CBN Governor, said Nigeria is undergoing a rapid and significant financial evolution. Over the past decade, the nation’s fintech landscape has grown from a handful of startups into one of Africa’s most vibrant innovation ecosystems.

“Even amid global economic headwinds, Nigerian fintech firms continued to attract investment and drive change. Today, with improved stability of our currency and domestic economy, it is clearer than ever that financial innovation can advance inclusion at scale,” the executive commented on the report.

In addition to funding, the central bank underscored Nigeria’s continued leadership in digital financial infrastructure. More than 25 per cent of all electronic transactions in Africa’s most populous nation are processed via real-time payment channels, with close to 11 billion transactions processed in 2024, up from five billion in 2022. The report described Nigeria’s instant payments platform, NIBSS NIP, as among the most mature and widely adopted globally.

The report also mentioned the need to strengthen system integrity and reputation, pointing to compliance reforms, anti-money laundering supervision, and consumer protection measures as key priorities for sustaining investor confidence.

By focusing on domestic funding, regulatory modernisation, and innovation infrastructure, the CBN aims to position Nigeria not only as a fintech front-runner but also as a rule-setter whose regulatory lessons are relevant to peer emerging and high-growth economies globally, the central bank said.

Stakeholders surveyed by the CBN also cited compliance costs as a significant challenge to innovation. According to the report, 87.5 per cent of respondents said that the cost of meeting regulatory and risk requirements significantly impacts their capacity to innovate, while delays in product approvals and regulatory timelines also remain major bottlenecks.

The report noted that 62.5 per cent of fintech firms plan to expand regionally, and there is strong support for regulatory pass-porting frameworks to enable compliant expansion into other African markets. However, the CBN warns that such cross-border growth requires a stable funding base and coordinated regulation.

 


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UBA’s Easy and Instant Account Opening Thrills Returnee

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After a few years abroad, I returned to Nigeria and faced a dilemma. Let me tell you all about it.

UBA's Easy and Instant Account Opening Thrills Returnee

UBA

A few days ago, I was dragging my luggage through Murtala Muhammed International Airport. Everything felt bright and beautiful. Not necessarily in aesthetics, but in the vibrant colours, sounds, and energy all around. After three intensive years in the UK, I was finally back home. Ready for the hustle and bustle of Lagos life, and yes, the comfort of my parents’ home.

The plan was simple. Settle down and get my life on track. I’d sorted the job, and I had my person. But then came my dilemma. Money!. This doesn’t mean I was short of it or had too much of it. The real issue is where to actually keep and manage it in this country with daily dramatic happenings. With just two weeks left before I resumed at my new workplace, I had no time for long queues, endless paperwork, or the classic “Nigeria bank stress.” So, I needed an account, and I needed it fast.

So I turned to my best friend, Google, and typed, “Instant account opening in Nigeria.”

In less than a second, I was redirected to the United Bank for Africa instant account opening portal. A few taps later, and I had a fully functional account. Just like that. I could receive my funds, transfer my funds, and start building my financial life here again.

In less than a second, I was redirected to the United Bank for Africa instant account opening portal. A few taps later, and I had a fully functional account. Just like that. I could receive my funds, transfer my funds, and start building my financial life here again. Talk about ease, and this beautiful experience truly exemplified that definition

I was genuinely amazed. It felt too easy, almost suspiciously easy. But it was real, I mean, really soft like they were just thinking all about me while developing this new feature.

If you’re like me and pressed for time, avoiding unnecessary stress, or just ready to sort your finances without the hassle, consider this your sign.

UBA’s instant account opening is a game-changer. No queues to cut into your precious time. Just you and your phone, minutes away from being banked.

Get started here: https://aop.ubagroup.com

Trust me, if I could do it between unpacking and settling in, you can do it too. Your future self will thank you.


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E-Financial

BOI Secures CBN Nod for Sharia Banking, Unlocks Ethical Funding Boom

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Bank of Industry (BOI) has received Central Bank of Nigeria (CBN) approval to launch a Non-Interest Banking (NIB) Window, expanding ethical financing for underserved businesses nationwide.

BOI Secures CBN Nod for Sharia Banking, Unlocks Ethical Funding Boom

BOI

The move positions BOI to mobilise Sharia-compliant funds, finance assets and raw materials without interest, and target MSMEs plus high-impact sectors previously sidelined by conventional loans.

Divisional Head of Public Relations, Theodora Amechi, said the window aligns BOI with social goals, boosting real economy support and sustainable industrial growth.

MD/CEO Dr. Olasupo Olusi hailed it as a “pivotal moment,” enabling the bank to serve faith-sensitive enterprises shunning riba-based loans.

Analysts see it as CBN’s vote of confidence in BOI’s governance, set to spur innovation and inclusive financing for Nigeria’s ethical business segments.

Established in 1959 as Nigeria’s top Development Finance Institution, BOI now strengthens its drive for broad-based economic transformation.


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