Telecom
Between Wireless and Fibre Optic to Increase Telecom Access
The information age has made technology, particularly information and communications technology, indispensable. Nigeria is often identified as the fastest moving economy and one of the most advanced ICT market sectors in the Africa. It has the largest population in Africa, also making it an attractive and big market. How has or how is IT and Telecoms allowing Nigeria to leap-frog into the information age?
Essentially answers to these questions have to do with access to IT and Telecoms services. To examine Information and Communications Technology (ICT) status and developments in Nigeria is by looking at several issues relating to infrastructure in Nigeria. In this regard, telecommunications infrastructure is particularly important, because of its far-reaching impact.
Telecommunication infrastructure remains one of the major issues affecting technology deployment required for growth and development in Nigeria. There has however, been massive improvement in infrastructure over the past few years. Nigeria has certainly left the telecomm state where there were only a few dial-up e-mail providers and Internet service providers (ISPs) as well as when Nigerian Telecommunications Limited (Nitel) was the only Telecommunications operator. It was a dark era characterized by slow Internet links, poor service, high cost, lack of infrastructure and an unprogressive telecoms monopoly. Things have certainly changed. So has night turned to day?
Deregulation of the telecommunications sector led to emergence of major Global System of Mobile Communications (GSM) operators in the country.
Government had earlier provided the impetus for liberalization by setting up the Nigerian Communications Commission (NCC). Although NCC became the regulatory body for Nigeria’s telecom sector in 1992, it is the government that dealt with the telecom policy, interconnection agreements and the empowerment of NCC. NCC issues licenses to private telecoms companies providing a variety of telecom services to the Nigerian populace.
All of these were responsible for the growth in the sector which today, level of penetration is put at 56% and number of active telephone lines to 71million.
The GSM revolution began in August 2001 and changed the face of Information and Communications Technology in Nigeria. But the picture will not be complete without mentioning the Private Telephone Operators (PTOs) and other landmarks such as the licensing of Globacom as well as the licensing of 22 fixed wireless operators.
But Nigeria’s telecom infrastructure story and growth has not been due to GSM alone. For example, GSM doesn’t have much to do with the upsurge in Internet usage and access. In essence it is the combined activities of Nigeria’s telecoms providers – GSM, FWA, PTOs, telephony and Vsat operators and NCC’s regulatory efforts that have led to increased competition and availability of a wide range of voice, data and internet applications and services.
The improvement in the telecom situation in Nigeria has made significant impact in all sectors – commerce, social and educational. Although most of the impact is presently felt only in the urban centers, NCC has announced plans to ensure that telecom revolution also touches the rural populace. As noted by one of the International Telecommunications Union (ITU) publications, there is "a direct correlation between access to telecommunications, economic wealth, and social development".
The telecoms boom has resulted in greater usage of Internet Technology, growth and availability of cyber cafés, increased Internet provision by ISPs and PTOs, increased communications services (mobile telephony, e-mail, VoIP), reduction of Internet costs, online information gathering and research, e-learning, Internet business opportunities, online advertising opportunities as well as developments in e-banking. Growth has been phenomenal because Nigeria’s size is massive and Nigerians have been starved of such access for decades.
Now that the sector has recorded appreciable level in terms of teledensity that it is now focusing on providing reliable telecommunications infrastructure that will guarantee sustainability as well as aid other services such as telemedicine, e-learning among others. And to do these, that the NCC is encouraging the deployment of both wireless, wired such as optic fibre, copper cable and satellite technologies.
Technological Drive
The telecommunications industry is divided into four main sectors: wired, wireless, satellite, and other telecommunications establishments. The largest sector of the telecommunications industry continues to be made up of wired telecommunications carriers. Establishments in this sector mainly provide telecommunications services such as wired (landline) telephone, digital subscriber line (DSL) Internet, and cable TV and Internet services. These organizations route TV, voice, Internet, data, and other content over a network of wires and cables, and control access to this content. They may own and maintain networks, share networks with other organizations, or lease network capacity from other companies. Establishments in the telecommunications industry, however, do not create the content that is transmitted over their networks, such as TV programs. (Establishments that create television programming are described in the Career Guide sections on the broadcasting and motion picture and video industries). Wired telecommunications also includes direct-to-home satellite television distributors and a variety of other businesses.
Wireless telecommunications carriers provide telephone, Internet, data, and other services to customers through the transmission of signals over networks of radio towers. The signals are transmitted through an antenna directly to customers, who use devices, such as cell phones and mobile computers, to receive, interpret, and send information. A large component of this industry segment consists of companies that provide cellular phone service, which has grown rapidly over the past decade. Another component includes establishments that deliver mobile Internet services to individuals with Internet-enabled cellular phones and computers.
Satellite telecommunications establishments are made up of mostly government and private organizations that transmit a variety of data through satellites, including photos of the earth, messages to and from public safety officials, and a variety of other information.
Other sectors in the telecommunications industry include telecommunications resellers, as well as operators of other communication services ranging from radar stations to radio networks used by taxicab companies.
Telecommunications carriers are expanding their data transmission capabilities, known as "bandwidth," by replacing copper wires with fiber optic cables. Fiber optic cable, which transmits light signals along glass strands, permits faster, higher capacity transmissions than traditional copper wire. In some areas, carriers are extending fiber optic cable to residential customers, enabling them to offer cable television, video-on-demand, faster high-speed Internet, and conventional telephone communications over a single line.
Wireless telecommunications carriers are deploying several new technologies to allow faster data transmission and better Internet access in an effort to make them more competitive in a market that includes wired Internet carriers. With faster connection speeds, wireless carriers can transmit music, videos, applications, and other content that can be downloaded and played on cellular phones, giving users mobile access to large amounts of data. In addition, as use of this mobile technology increases, wireless companies continue to develop the next generation of technologies that will allow even faster data transmission.
Gbenga Adebayo, chairman of the Association of Licensed Telecommunications Operators of Nigeria (Alton) said government need to rebuild last mile infrastructure in order to aid broadband penetration in the country.
He said copper and fibre should not be regarded as old technology because there is no where in the world where wireless access has become a direct replacement for wired line access.
He said that the best mobile technology in the world today, has a limit to the capacity it can offer. He added that fibre and copper infrastructure gives that limitless capacity and access required to effectively increase telecom access to last mile.
He noted that the hope of reaping the benefits of the landing of Glo 1, MainOne and other new entrants can be realize with availability of national fibre optic and copper network.
He urged government to eliminate all form of charges associated with the “right of way”, saying that free access should be given for people to build cable infrastructure without hindrance.
Adebayo said as a policy, all roads that are being upgraded and redesigned should be provided with sufficient telecommunications dots in order for operators not to go through the recurring procedure of seeking “right of way” if the country must drive telecom access to last mile.
Telecom
Minister Claims Bandits Exploit Poor Network, Bounce Calls Off Multiple Towers

Bosun Tijani, minister of Communications, Innovation and Digital Economy, yesterday claimed that bandits and terrorists are able to communicate and coordinate their activities with ease because they exploit gaps in the country’s telecommunications network.

Bosun Tijani, minister of Communications, Innovation and Digital Economy,
Tijani, who spoke Politics Today, a Channels Television’s programme, on Friday, Tijani said the criminals exploit gaps in the country’s telecommunications network.
He also claimed the bandits use advanced technology to bounce calls across multiple towers in areas with poor connectivity.
“They weren’t using the normal towers; they bounced calls off multiple towers, which is why they favor areas that are largely unconnected,” he said.
When asked about reports that unregistered or fraudulently registered SIM cards are still in use despite the Bank Verification Number (BVN) and the National Identification Number (NIN)–Subscriber Identity Module linkage policies, Tijani said the issue is technically complex and the reports are not fully verified.
“Whether it’s fact or not, I do not know where you’re getting that from, and I do not know who has evidence that there are people with unregistered SIMs,” he added.
The minister stated that the federal government is investing in telecom towers in underserved regions, upgrading the country’s communication satellites to improve coverage, and expanding fiber-optic networks to strengthen the country’s digital infrastructure.
“If our towers are not working, our satellites will work. Nigeria is the only country in West Africa with communication satellites, and we are bringing new satellites to upgrade their capabilities,” Tijani said.
He added that these initiatives aim to ensure better connectivity for Nigerians while closing loopholes that criminals exploit, thereby enhancing national security.
The minister’s comments come amid rising concerns over insecurity in several parts of the North, where banditry, kidnapping, and terrorism have escalated in recent years.
There are also reports of bandits flaunting ransom payments on social media platforms such as TikTok, raising alarm among authorities and the public
Telecom
CBN, NCC to Launch Short Code for Swift Consumer Complaint Resolution

Central Bank of Nigeria (CBN) on Thursday announced plans to partner with the Nigerian Communications Commission (NCC) to develop an industry-wide short code for consumers to lodge complaints with financial institutions anytime, anywhere, even without internet access.

CBN
Dr Aisha Isa-Olatinwo, CBN Director, Consumer Protection and Financial Inclusion Department, disclosed this at a virtual Consumer Protection Town Hall meeting titled “Ask the Regulator”, organised by Enhancing Financial Inclusion and Advancement (EFInA).
She said the initiative addresses challenges faced by vulnerable consumers using feature phones who often have to visit bank branches physically to report issues amid the convergence of telecom and banking services.
Isa-Olatinwo said the CBN had achieved 94 per cent month-on-month timely resolution of consumer complaints, adding that the apex bank had streamlined processes and partnered with banks to balance consumer protection with financial system stability.
An EFInA poll presented at the event revealed that 61 per cent of respondents experienced failed transactions in the past 12 months, while 26 per cent had reversals within 24 hours and 54 per cent between 24 and 48 hours.
Other complaints included six per cent for fraud, 14 per cent for hidden charges and 15 per cent for poor customer service, with 66 per cent of respondents aware of complaint escalation steps.
President of Consumer Advocacy Foundation of Nigeria (CAFON), Mrs Sola Salako-Ajulo, lamented that consumers often feel unprotected and urged introduction of fraud insurance for instant reversals, shifting the burden of proof from customers.
She said: “What is missing in our system—unlike more developed economies—is fraud insurance, where banks reverse reported fraud immediately, refund consumers, and investigate later.”
Mr Ajibade Laolu-Adewale, Chairman of Committee of e-Business Industry Heads (CeBIH), represented by Mr Adeyemi Salisu, stressed that banks must resolve disputes between acquiring and issuing banks without redirecting customers to merchants.
The short code initiative is expected to enhance financial inclusion by providing accessible redress mechanisms in Nigeria’s evolving digital payment ecosystem.
Telecom
Google.org Backs CyberSafe’s Resilio Africa to Shield 2m People from Cyber Threats

CyberSafe Foundation, with funding support from Google.org will launch Resilio Africa, a 3-year cybersecurity resilience project that aims at reducing the growing risks of cyberattack in institutions and communities across Sub-Saharan Africa.

CyberSafe
The project will strengthen the cyber resilience of 200 Critical Community Institutions (CCIs) in the region through provision of free technical tools, assessments, threat intelligence and incident response frameworks. With this intervention, Resilio Africa aims to protect over 2 million people and secure more than 15 million public records in Nigeria, Kenya, Ghana, and South Africa, marking one of the most ambitious community-building efforts in Africa’s cybersecurity ecosystem.
“At Google.org, we believe that access to secure digital systems is a cornerstone of inclusive growth,” said Haviva Kohl, Senior Program Manager, Google.org. “Our support for CyberSafe Foundation’s CCI cybersecurity efforts reflect our shared commitment to empowering communities and protecting the institutions that serve them. Resilio Africa will help ensure that essential community organizations can operate safely and confidently in an increasingly digital world.”
Identifying the challenges across sub-Saharan Africa, a brief by CyberSafe Foundation noted that critical community infrastructure in the region is increasingly targeted by cyberattacks, with inadequate resources available to tackle them. “These institutions collect, process, and store vast amounts of sensitive personal
data, yet most lack the corresponding cybersecurity maturity. Many operate on outdated systems, with limited cybersecurity capacity, low awareness of digital threats, and zero security budgets. According to INTERPOL, Africa experienced a 23% increase in ransomware attacks in 2023, with public and nonprofit institutions among the most impacted.”
Further citing data from the International Telecommunication Union (ITU)’s Global Cybersecurity Index, the statement said that more than 60% of African countries fall into the “low commitment” category regarding national cybersecurity readiness. This contributes to limited institutional cybersecurity capacity, low awareness of digital threats, and little to no dedicated security budgets.
“As services become more digitized, this creates a dangerous gap that cybercriminals are actively exploiting through ransomware, phishing, data breaches, and DDoS disruptions, compromising public services, exposing sensitive data, and eroding public trust,” it said.
“In Kenya alone, over 114 CCI-targeted cyberattacks were recorded in the first eight months of 2024, followed by a 201% increase in cyber incidents by Q1 2025. In Nigeria, key government and healthcare systems still operate over unencrypted communication protocols. Institutions in Ghana and South Africa face similar threats but often lack the capacity to respond effectively. This widespread vulnerability exposes millions of citizens to both digital and physical harm.
Despite emerging national strategies, policy formulations and growing political will in the region, most CCIs are under-resourced and under-protected. Without immediate, scalable, and context-specific interventions, the region risks a surge in cyber incidents that could significantly disrupt essential community services.
Resilio Africa will strengthen cyber resilience of 200 CCIs through technical tools, assessments, customized playbooks and incident response frameworks; provide over 10,000 hours of pro bono cyber consulting to support CCI teams, build human capacity by delivering tiered training for executives, IT teams, and general staff with over 4500 employees and decision-makers trained; protect over two million people; and secure more than 15 million public records in Nigeria, Kenya, Ghana, and South Africa.
“Africa’s digital transformation cannot succeed if our communities remain vulnerable,” said Confidence Staveley, Founder and Executive Director of CyberSafe Foundation.
“With Google.org’s support, we are scaling a proven model of capacity-building that will help critical institutions become resilient, safeguard the people they serve, and preserve trust in digital public systems.”
Application to the initiative is open and CCIs eligible to participate are to complete an online interest form guided by instructions on the website, www.resilio.cybersafefoundation.org.
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