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Beware Of Christmas Scams as Phone Thieves, Hackers On The Rise

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For many, Christmas is a period of giving and celebrating with loved ones.

Beware Of Christmas Scams as Phone Thieves, Hackers On The Rise

On the flip side, there is one group who are much more excited about these busy weeks than the celebration itself: beware to the fraudsters the run-up to Christmas is Christmas, TUNDE OGUNTOLA writes.

Phone theft in Nigeria appears to be on the rise, especially Androids and iPhones.

Perhaps, a more worrisome dimension is that some of the thieves are more interested in SIM cards than the phones.

Via access to SIM cards without SIM lock, they hack into the owner’s personal and confidential information such as BVN, and banking details and ultimately, end up defrauding them.

“I took my leave a few weeks ago and I decided to traveled to Lagos, to see my parents, though not my first time. With my back and overload of confidence as if my father is the governor of Lagos State or the popular Nigerian treasurer of the Nigerian Union of Road Transport Workers (NURTW) in Lagos State, MC Oluomo.

“Shortly after our plane landed at the domestic wing of Murtala Muhammed International Airport, I ordered a taxi to take me to Mile 12 Market to buy foodstuff for my parents. Everyone knows how Mile 12 Market can be very rowdy.

“Soon after buying the foodstuff. I was on my way to negotiate a taxi when a middle-aged man bumped into me, claiming he knows that I look like his cousin, and he instantly apologized for the mix-up.

“A moment later, I noticed he had stolen my phone already. I don’t like to talk about it. When I got home, I tried to log in to my email on another phone and all I saw was debit alerts. Till they emptied my account. It was indeed double jeopardy for me. I lost my phone and my account was emptied.

‘’I am still in doubt on how they easily got my pin or phone password. Sadly, I just received my salary and they withdrew all the cash in my account via a POS transaction,’’ said Zainab Hassan as she recalled her encounter with phone thieves in Lagos.

Hassan, who is an online vendor, said she lost N275,000 and her phone in just one night. She added that she did not enjoy her stay in Lagos as her mother and other family members were moody over the sad occurrence.

Unlike Hassan, a student Ms Christiana Adeyemo while narrating her ordeal to LEADERSHIP Weekend said her mother, a civil servant who retired in 2019 received a call from 0814635**** who claimed to be Mr Samuel a Custom Care Agent with Access Bank. She said her mother believed the person calling, thinking they were calling her to rectify her account to receive her pension money.

She, however, said the fraudster who claimed to be a banker asked her mother some questions after which she told her mother to call the number on her ATM and she did.

Luckily, Adeyemo said her mother withdrew the N480,000 out of the N480,600 in her account a day before she received the fraudulent call.

“Instantly they debited her N600. Apparently, the hackers have bought airtime with her money,’’ she said.

She said the hackers called her again asking for her Polaris Bank ATM details again, already there was a debited alert on her phone so she hung up on that person when she saw the debit alert, she ran to the bank to inform the customer care staff who told her that the call was not from them.

She said some bank customers waiting to be attended by the customer service staff were even laughing at her ignorant mother that she has been defrauded of N600.

‘’It is not funny, I don’t blame them,’’ she said.

She added that Nigerians need to be more cautious on Instagram and other social media handles, some criminals do claim that they are a philanthropist on Instagram. They make a post saying: “Drop your account for breakfast or follow this account and win N10, 000.”

In Iyanapaja, Adebanjo Usman learned not to leave his car window open while driving. He said his phone was picked via his window, adding that he became helpless to chase the thief. “I was driving down Iyanapaja. The sun was scorching and there was traffic so I turned the windows down. I dropped my phone on the passenger seat in front absent-mindedly. After a few minutes, a middle-aged man walked up to my side and tried to talk to me about a flat tire.

“Just within a jiffy, I can’t really remember what happened to be honest, all I observed was that my phone had been stolen.”

unwarranted access. He noted that crime in the bustling city of Lagos is something every resident learns to come to terms with.

Moye stressed that pedestrians should stop pressing their phones while walking on the street. He said surfing through social media while on Lagos roads, saying the street is so overridden with gangs.

He said, ‘’Within a twinkle of an eye your phone might be snatched forcefully from you, or even be a victim of an accident probably from a car or bus trying to avoid Lagos State Traffic Management Authority (LASTMA).

‘’Focus on where you are going and don’t get distracted. Phone snatching, burglary, petty theft, and instant scam; these threats follow you around the city.’’

He said getting by safely usually involves recognising the signs that you are in the wrong place at the wrong time.

‘’Receiving or calling someone requires your mental attention and this is because the city moves at a breakneck pace, most small crimes occur in a near-instant. The most frequent of these, understandably, is phone snatching,’’ he said.

He noted that the mode by which this happens varies, adding that sometimes, a motorcycle zooms past and grabs the phone out of their hands.

Moye stated that residents must learn to pick safe spots like restaurants, police stations and libraries which tend to be more suitable for meetings to avoid getting into dangerous situations.

When GSM was introduced in the country, Nigerians must have breathed a sigh of relief when Econet (now Airtel) and MTN Nigeria launched their GSM mobile services in 2001. Truth be told GSM has contributed positively in boosting economic activities in Nigeria sadly, it has led to the upsurge of high-level insecurity in the nation including insurgency, kidnapping and mobile banking fraud.

While kidnapping, insurgency, and SIM fraud loom, the Nigerian Communications Commission (NCC) identified Subscriber Identity Module (SIM) swaps and Unstructured Supplementary Service Data (USSD) e-payment frauds as some of the cyber threats confronting the telecom industry.

This is even as the commission disclosed that attackers target telecom networks with the intent of getting access to consumers’ information in the database of service providers.

The director, Consumer Affairs Bureau of NCC, Efosa Idehen stressed that fraudsters conduct SIM swaps of targeted individuals and then carry out USSD-based transactions to defraud citizens of their money.

Speaking at the maiden edition of a sensitisation programme tagged: “Shine your eyes, no fall mugu”, in Benin City Idehen who was represented by Clement Omife, a deputy director in his department, advised Nigerians to be careful when opening unfamiliar emails.

He also urged Nigerians to be careful while responding to unfamiliar inquiries so as not to fall prey to cybercriminals.

According to him, “These fraudsters do this by stealing victims’ identities- names, address, bank information and other information which they use in gaining access to their victim’s bank accounts.”

‘’They also use the stolen identities to defraud other people and even apply for loans or make online purchases, leaving the victims with debts.”

To empower telecom consumers with knowledge and inform them to be alert not to fall victim to fraudsters, Idehen said the enlightenment programme was organised by the commission in conjunction with the African Entrepreneurial and Human Development Initiatives.

He continued: “As the telecom industry evolves, there are growing concerns over the rising trend of fraud perpetrated on the platform (electronic fraud) across key sectors of the Nigerian economy.’’

Via e-banking, he said the menace, which follows wide acceptance of new methods of mobile money and electronic banking and payment systems, has been discovered to cost the country whooping sums of money.

“It is in view of this and in line with its consumer-centric posture that the commission with relevant advocacy groups, embarked on this sensitisation programme in locations across the country, starting with Benin City, Edo State.”

To tackle the menace of electronic fraud, he noted that effective collaboration between government agencies, private organisations and individuals is pivotal.

How they operate

When a syndicate described as ‘’Digital Thieves’’ led by one Muritala Mohammed alias (swallow) was paraded by the Police in Lagos.

Mohammed, who is a member of a six-man gang, said they are always two in number during operation and a motorcycle rider. The suspect explained that they get the phones via numerous means by tricking their unsuspecting victims. Mohammed said if they have the phone, they will quickly call a motorcycle rider Solomon Dike who is on standby to come around so that they can flee with the phone.

Having picked the phone, he said they hand it over to Muritala ‘’Swallow’’ whose interest is the SIM card, when he gets a hold of it, he sets out to hack the SIM card using a shortcode to check the victims BVN where he receives a message that tells if the SIM is enrolled to a bank account or not, then he proceeds with other hacking tricks using other computer applications.

Mohammed said once he confirms the funds, he sends the money to another suspect Ali Hassan whose job is to provide other account numbers for the transfer. He also explained that he can also get random account numbers from unsuspecting members of the public where he transfers the money into their account.

He said he has mastered how to hack data from Access Bank, UBA and GT Bank. He further said the computer application brings out the account number, Bank Verification Number (BVN), and account name of the SIM card in his possession.

Phone theft in Nigeria appears to be on the rise, especially Androids and iPhones. Perhaps, a more worrisome dimension is that some of the thieves are more interested in SIM cards than the phones. Via access to SIM cards without SIM lock, they hack into the owner’s personal and confidential information such as BVN, and banking details and ultimately, end up defrauding them.

“I took my leave a few weeks ago and I decided to traveled to Lagos, to see my parents, though not my first time. With my back and overload of confidence as if my father is the governor of Lagos State or the popular Nigerian treasurer of the Nigerian Union of Road Transport Workers (NURTW) in Lagos State, MC Oluomo.

“Shortly after our plane landed at the domestic wing of Murtala Muhammed International Airport, I ordered a taxi to take me to Mile 12 Market to buy foodstuff for my parents. Everyone knows how Mile 12 Market can be very rowdy.

“Soon after buying the foodstuff. I was on my way to negotiate a taxi when a middle-aged man bumped into me, claiming he knows that I look like his cousin, and he instantly apologized for the mix-up.

“A moment later, I noticed he had stolen my phone already. I don’t like to talk about it. When I got home, I tried to log in to my email on another phone and all I saw was debit alerts. Till they emptied my account. It was indeed double jeopardy for me. I lost my phone and my account was emptied.

‘’I am still in doubt on how they easily got my pin or phone password. Sadly, I just received my salary and they withdrew all the cash in my account via a POS transaction,’’ said Zainab Hassan as she recalled her encounter with phone thieves in Lagos.

Hassan, who is an online vendor, said she lost N275,000 and her phone in just one night. She added that she did not enjoy her stay in Lagos as her mother and other family members were moody over the sad occurrence.

 

Unlike Hassan, a student Ms Christiana Adeyemo while narrating her ordeal to LEADERSHIP Weekend said her mother, a civil servant who retired in 2019 received a call from 0814635**** who claimed to be Mr Samuel a Custom Care Agent with Access Bank. She said her mother believed the person calling, thinking they were calling her to rectify her account to receive her pension money.

She, however, said the fraudster who claimed to be a banker asked her mother some questions after which she told her mother to call the number on her ATM and she did.

Luckily, Adeyemo said her mother withdrew the N480,000 out of the N480,600 in her account a day before she received the fraudulent call.

“Instantly they debited her N600. Apparently, the hackers have bought airtime with her money,’’ she said.

She said the hackers called her again asking for her Polaris Bank ATM details again, already there was a debited alert on her phone so she hung up on that person when she saw the debit alert, she ran to the bank to inform the customer care staff who told her that the call was not from them.

She said some bank customers waiting to be attended by the customer service staff were even laughing at her ignorant mother that she has been defrauded of N600.

‘’It is not funny, I don’t blame them,’’ she said.

She added that Nigerians need to be more cautious on Instagram and other social media handles, some criminals do claim that they are a philanthropist on Instagram. They make a post saying: “Drop your account for breakfast or follow this account and win N10, 000.”

In Iyanapaja, Adebanjo Usman learned not to leave his car window open while driving. He said his phone was picked via his window, adding that he became helpless to chase the thief. “I was driving down Iyanapaja. The sun was scorching and there was traffic so I turned the windows down. I dropped my phone on the passenger seat in front absent-mindedly. After a few minutes, a middle-aged man walked up to my side and tried to talk to me about a flat tire.

 

“Just within a jiffy, I can’t really remember what happened to be honest, all I observed was that my phone had been stolen.”

unwarranted access. He noted that crime in the bustling city of Lagos is something every resident learns to come to terms with.

Moye stressed that pedestrians should stop pressing their phones while walking on the street. He said surfing through social media while on Lagos roads, saying the street is so overridden with gangs.

He said, ‘’Within a twinkle of an eye your phone might be snatched forcefully from you, or even be a victim of an accident probably from a car or bus trying to avoid Lagos State Traffic Management Authority (LASTMA).

‘’Focus on where you are going and don’t get distracted. Phone snatching, burglary, petty theft, and instant scam; these threats follow you around the city.’’

He said getting by safely usually involves recognising the signs that you are in the wrong place at the wrong time.

‘’Receiving or calling someone requires your mental attention and this is because the city moves at a breakneck pace, most small crimes occur in a near-instant. The most frequent of these, understandably, is phone snatching,’’ he said.

He noted that the mode by which this happens varies, adding that sometimes, a motorcycle zooms past and grabs the phone out of their hands.

Moye stated that residents must learn to pick safe spots like restaurants, police stations and libraries which tend to be more suitable for meetings to avoid getting into dangerous situations.

When GSM was introduced in the country, Nigerians must have breathed a sigh of relief when Econet (now Airtel) and MTN Nigeria launched their GSM mobile services in 2001. Truth be told GSM has contributed positively in boosting economic activities in Nigeria sadly, it has led to the upsurge of high-level insecurity in the nation including insurgency, kidnapping and mobile banking fraud.

While kidnapping, insurgency, and SIM fraud loom, the Nigerian Communications Commission (NCC) identified Subscriber Identity Module (SIM) swaps and Unstructured Supplementary Service Data (USSD) e-payment frauds as some of the cyber threats confronting the telecom industry.

This is even as the commission disclosed that attackers target telecom networks with the intent of getting access to consumers’ information in the database of service providers.

The director, Consumer Affairs Bureau of NCC, Efosa Idehen stressed that fraudsters conduct SIM swaps of targeted individuals and then carry out USSD-based transactions to defraud citizens of their money.

Speaking at the maiden edition of a sensitisation programme tagged: “Shine your eyes, no fall mugu”, in Benin City Idehen who was represented by Clement Omife, a deputy director in his department, advised Nigerians to be careful when opening unfamiliar emails.

He also urged Nigerians to be careful while responding to unfamiliar inquiries so as not to fall prey to cybercriminals.


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Telecom

FCCPC Denies Banning Airtime Borrowing, Blames Cartel for Misinformation

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Federal Competition and Consumer Protection Commission (FCCPC) has dismissed widespread claims that it banned airtime borrowing and data advance services in Nigeria, describing the reports as false and driven by vested interests seeking to mislead the public.

FCCPC Denies Banning Airtime Borrowing, Blames Cartel for Misinformation

In a statement issued on Friday, the commission said it neither cancelled nor prohibited such services, contrary to viral social media posts and some media reports suggesting otherwise.

The clarification follows a wave of public concern triggered by viral social media posts and some media reports suggesting that the Commission had shut down telecom-based credit services widely used by millions of Nigerians.

Recall that in separate notices, Airtel and MTN Nigeria announced the temporary suspension of their airtime and data credit services, which previously allowed eligible prepaid customers to borrow airtime or data and repay on their next recharge.

But FCCPC, said no such directive was issued, stressing that consumers remain free to access lawful telecom value-added services.

Ondaje Ijagwu, director of Corporate Affairs, FCCPC, said that “The attention of the Federal Competition and Consumer Protection Commission has been drawn to a series of newspaper publications and a viral anonymous post on social media seeking to create the impression that the Commission cancelled, shut down, or banned airtime borrowing and data advance services in Nigeria. Those claims are incorrect.

“The Commission has not prohibited airtime borrowing or data advance services, and no directive was issued preventing consumers from accessing lawful telecom value-added services,” the statement partly read.

Rather than a regulatory ban, the FCCPC attributed recent disruptions in some of these services to the failure of certain operators to comply with its Consumer Lending Regulations introduced in July 2025.

According to the Commission, the regulations were developed following a surge in consumer complaints over exploitative practices in the digital lending and advance-services space.

“Following a deluge of consumer complaints bordering on opaque charges, unexplained deductions, aggressive recovery practices, poor disclosure standards, and inadequate accountability in segments of the digital lending and advance-services market, the Federal Competition and Consumer Protection Commission issued the DEON Consumer Lending Regulations in July 2025.

“The Regulations were introduced, among other reasons, to curb the excesses of abusive service providers whose practices had generated persistent consumer harm and undermined confidence in the market,” it stated.

The agency said the framework was designed to sanitise the market and protect consumers by enforcing transparency, accountability, and fair competition.

“The primary aim is to promote a fairer and more transparent system by mandating proper registration, responsible lending conduct, clear disclosure of fees and terms, accessible consumer complaint channels, data protection safeguards, stronger accountability for third-party partners, and effective regulatory oversight,” the FCCPC explained.

Providing a deeper insight into the telecom sector, the Commission revealed that some operators had been engaged in anti-competitive practices, including exclusionary arrangements with third-party service providers.

“In the telecom sector, our findings indicated that some operators engaged in exclusionary third-party technical arrangements in clear disobedience to the provisions of the Federal Competition and Consumer Protection Act, 2018. The Regulations sought to unlock the market to allow local participants alongside foreign partners, in line with free market principles,” it said.

It added that the new regulations were also intended to open up the market to more participants, including local players, in line with free market principles.

Despite giving operators ample time to comply, the FCCPC said several companies failed to align with the new regulatory framework.

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“These measures benefit Nigerians by reducing abusive practices, improving transparency, strengthening consumer choice, and encouraging responsible innovation by legitimate operators. At the commencement of the framework in July 2025, affected operators were granted an initial 90-day compliance period to regularise their products, structures, and operations. That opportunity was not utilised within the prescribed timeframe,” the statement noted.

The Commission said it extended the deadline to January 5, 2026, but compliance remained unsatisfactory.

“Despite that further extension, the necessary compliance steps were still not completed by the relevant operators,” it added.

The regulator stressed that any temporary suspension or restriction of services should be seen as a business decision by non-compliant operators rather than a government-imposed ban.

“Any temporary suspension, restriction, or operational change introduced by service providers should therefore be understood as a business or compliance decision by those operators, not a ban imposed by the FCCPC,” it said.

The Commission also accused certain interest groups of deliberately spreading false information to undermine reforms.

“We are aware that some vested interests and their foreign collaborators are opposed to the creation of safe markets and fair competition, therefore resorting to a campaign of disinformation,” it stated.

Describing such narratives as “mischievous,” the FCCPC urged Nigerians to disregard sensational claims and rely on verified information.

“It is inaccurate to attribute avoidable disruption to regulation where regulated entities had adequate notice and sufficient opportunity to comply. Nigerians deserve accurate information, not sensational claims.

“The FCCPC is fully committed to protecting consumers, promoting fair competition, encouraging responsible innovation, ensuring transparent digital financial practices, and working constructively with sector regulators and service providers in the public interest,” the statement added.

Airtime borrowing and data advance services have become critical tools for millions of telecom subscribers in Nigeria, allowing users to access credit for calls and internet services with repayment deducted upon recharge.

However, the segment has long been plagued by complaints over hidden charges, automatic deductions, unclear repayment terms, and aggressive recovery mechanisms.

The FCCPC’s intervention through the Consumer Lending Regulations marked one of the most significant attempts to regulate digital micro-lending and telecom-based credit services in the country.

The rules align with broader efforts by the Federal Government to strengthen consumer protection, enhance transparency in digital financial services, and curb exploitative practices in Nigeria’s rapidly expanding fintech and telecom ecosystem.

Friday’s clarification signals a push by the regulator to reclaim the narrative, reassure consumers, and shift responsibility to operators who have yet to fully comply with the law.

The Commission reaffirmed its commitment to protecting consumers while fostering innovation and fair competition in the sector, noting that regulatory compliance remains non-negotiable for all service providers operating in the Nigerian market.


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Airtel Nigeria Suspends Airtime and Data Credit Services

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Airtel Nigeria has announced the temporary suspension of its airtime and data credit services. The affected services allowed eligible prepaid customers to borrow airtime or data and repay on their next recharge.

However, the company noted that customers will continue to enjoy uninterrupted access to airtime and data purchases through its existing channels.

Airtel Nigeria also indicated that the temporary suspension is not expected to have a material impact on its service standards across the country.

Commenting on the development, Airtel Nigeria Director of Marketing Ismail Adeshina, said:

“This is a necessary and responsible step as we align our operations with evolving requirements. Airtel Nigeria remains committed to the highest standards of compliance, transparency, and consumer protection, while continuing to innovate responsibly within Nigeria’s digital ecosystem.”

The company added that it will provide updates on the status of the service in due course.


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NITDA Urges Youths to Build Nigeria’s AI Future Now

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National Information Technology Development Agency (NITDA) has urged young Nigerians to take the lead in developing home-grown artificial intelligence (AI) solutions to address the country’s socio-economic challenges.

NITDA Urges Youths to Build Nigeria’s AI Future Now

The Director General of National Information Technology Development Agency, Kashifu Inuwa, represented by Mrs. Udoka Mannie of the Digital Literacy and Capacity Building Department, delivered the keynote address at the Artificial Intelligence Hackathon organised by the Agency in partnership with VibeCode Africa in Abuja.

Kashifu Inuwa, director-general of NITDA, made the call at an Artificial Intelligence Hackathon organised by the agency in partnership with VibeCode Africa in Abuja.

Inuwa, who was represented by the Acting Director of Digital Literacy and Capacity Building, Dr Ahmed Tambuwal, and delivered through Mrs Udoka Mannie, said Nigeria’s youthful population presents a significant opportunity for innovation and digital transformation.

He noted that with over 60 per cent of Nigerians under the age of 25, the country is well positioned to benefit from emerging technologies such as AI.

“As you can see, this room is filled with young people. This represents a powerful opportunity for innovation and digital skills development,” he said.

Inuwa stated that the hackathon provided a strategic platform for participants from diverse backgrounds to collaborate and develop practical AI-driven solutions tailored to Nigeria’s realities.

He observed that artificial intelligence is already transforming economies, governance systems and societies globally, stressing that Nigeria must decide whether to shape the technology for national development or remain a passive consumer.

According to him, NITDA’s mandate is to regulate and develop information technology in Nigeria while ensuring it serves as a driver of economic growth.

He explained that the agency’s Digital Literacy and Capacity Building Department is focused on building a digitally skilled population capable of competing in the global digital economy.

The Director-General highlighted the Digital Literacy for All initiative (DL4ALL) as a flagship programme aimed at equipping millions of Nigerians with essential digital skills, in line with the Federal Government’s target of achieving 95 per cent digital literacy by 2030.

“Beyond literacy, we are now moving into capability. It is one thing to use technology, but another thing entirely to build with it. Today, we are challenging you to build,” he said.

Inuwa urged participants to prioritise impact-driven innovation, identifying sectors such as healthcare, agriculture, education, financial inclusion, public service delivery and misinformation as areas where AI can drive meaningful change.

He also stressed the importance of ethics, inclusion and data protection in the development of AI solutions.

“As we explore AI, we must be mindful of ethics, data protection and inclusion. Building responsibly is just as important as building brilliantly,” he said.

Inuwa commended VibeCode Africa for partnering with NITDA, describing such collaborations as vital for scaling innovation across the country.

He encouraged participants to collaborate, experiment and innovate, adding that Nigeria’s AI future would be driven by local talent.

“The future of AI in Nigeria will not be imported. It will be built by people like you in rooms like this,” he said.

In her remarks, the founder of VibeCode Africa, Lola Adey, urged participants to harness AI to solve real-life challenges within their communities.

Adey said the hackathon was designed to move beyond theory by encouraging participants to identify problems they personally experience and develop practical solutions.

“We want you to dig deep into yourselves. What are the problems you are facing? What are the issues you notice when you walk around?” she said.

She cited challenges such as electricity shortages, insecurity and gaps in social services as areas where innovation could make a difference.

Adey added that the initiative aims to create opportunities for entrepreneurship, employment and global exposure for young Nigerians.

“With artificial intelligence, you now have something in your hand that you can use to actually solve problems. You don’t have to wait for anybody anymore,” she said.

She urged participants to remain focused, collaborative and open to learning, noting that the platform could connect them to future partners, investors and employers.


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