Telecom
Beware of Telecom Fraudsters, Ask Questions
Nigeria telecommunications industry is an undeniably alluring, fast-paced, multi-billion dollar industry.
Combine that with brain-numbingly complex technologies and it creates the perfect environment for scam artists.
Telecommunication fraud is the theft of telecommunication service (telephones, cell phones, computers and so on) or the use of telecommunication service to commit other forms of fraud.
Victims include consumers, businesses and communication service providers.
Separating truth from fiction in these sophisticated scams is not easy.
Nigeria Communications Commission (NCC) takes consumer protection very serious and that has led to the establishment of the Consumer Affairs Bureau in September 2001, to inform, educate and protect all the consumers of telecommunications services in Nigeria.
Common Warning Signs
Cold Calls: If the first contact is an unsolicited call from a salesperson whom you do not know – be skeptical!. Don’t trust a stranger!
High Profits-Low Risk: Scam artists are clever liars. For instance, If you receive a phone call on your mobile from any person, saying that, he or she is a company engineer, or saying that they’re checking your mobile line, and you have to press # 90 or #09 or any other number. End this call immediately without pressing any numbers.
Urgency: Beware of promoters who say that it is urgent to invest now. Swindlers do not want you to have time to think things over. Some may even pressure you to promptly send your money by courier or wireless transfer. When they say "rush," you say "whoa!"
Examples of Scams
Fraud Alert from Zain Nigeria
Zain Nigeria on its website drew the attention of subscribers and members of the general public to the prevalence of fraudulent activity being perpetuated by fraudsters who aim to deceive and defraud our subscribers and the general public.
According to Zain these fraudsters design purported promotions hinged on promises of subscribers or members of the general public winning cash, free airtime or other prizes or gifts, employment or job recruitment or other fantastic or incredulous schemes. Their fraudulent activity seems to be mainly with the objective of obtaining money by tricks or false pretences from subscribers or innocent members of the general public.
From MTN
Subscribers receive text messages purportedly from MTN where they are informed of winnings and asked to contact a number to claim their prizes
The same scheme is general to almost all the service providers where the vehicles for such fraudulent activity include unsolicited text messages, electronic mail or other correspondence to subscribers or the general public. These messages would usually emanate from bogus websites, email addresses and phone numbers used by these fraudsters for their nefarious and fraudulent activity and it is not unusual that such communication would utilize forged paraphernalia as logos, names of operators’ officials and official language in a bid to exude some authenticity (some illustrations of the fraudulent activity flowing from providers’ experiences are provided at the end of this message).
The paraphernalia including mail and contact addresses and phone numbers contained in such unsolicited emails and posted on such web-sites or published in any manner whatsoever are bogus, forged and not related to service providers.
Operators’ consumer education has repeatedly warned against such schemes.
From Etisalat
Etisalat Nigeria on its website draws attention of its esteem subscribers that fraudulent text messages carrying details of false promotions are being sent to them by parties posing as representatives of etisalat.
“Please note that etisalat does not execute promotions and campaigns via third-parties or individual members of our staff. Also, winners from our various promotions are either published on our website, at our Experience Centres.”
If you receive any messages asking you to give up money/goods or claim prizes, kindly clarify this via our corporate website or by calling Customer Care on 200. If still in doubt, kindly visit any of our shops or business offices. Please remember to visit www.etisalat.com.ng as regularly as possible to get all the latest updates on etisalat and all our exciting promos.
Avoiding Fraud
Take advantage of Consumer Affairs Bureau so no one takes advantage of you.
This is because the Consumers Affairs Bureau serve as the industry’s watchdog charged with educating, informing and protecting consumers in a professional and courteous manner.
Be Skeptical: The best protection against being scammed is skepticism. Investigate thoroughly any SMS or phone call that say you have won a prize you did not enter, if duped, you are unlikely to recover any of it.
Ask yourself whether their answers are reasonable.
Do not respond to such unsolicited offers from people you are unfamiliar with.
Do not disclose your personal/financial details to anyone you do not know.
Get Help
Consumer Affairs Department
[email protected]
Nigeria Communications Commission (NCC)
Plot 423, Aguiyi Ironsi Street
Maitama,
Abuja,
Tel: 234-9-4617000
Fax: 234-9-4617514
Zain Nigeria has a Fraud management Unit which investigates all reported cases of fraudulent or attempted fraudulent activity. The Fraud management Unit can be reached on the fraud hotline- 070800fraud (07080037283) or email [email protected].
MTN Nigeria, contact the following for confirmation –
MTN Nigeria Corporate Office,
Golden Plaza,
7th Floor, Falomo, Ikoyi Lagos.
Email: [email protected] Tel. +234 (0)8032005500
Visafone
4th Floor, Zenon House
2, Ajose Adeogun Street, Victoria Island
Lagos, Nigeria
333 (Within Visafone Network)
07025 000 000 (Outside of Visafone Network)
Multi-Links/Telkom
231, Adeola Odeku Street,
Victoria Island, Lagos.
Tel: 01-7740000
Email; [email protected]
ZoomMobile
8, Adeola Odeku Street,
Victoria Island, Lagos.
Tel: 234-1-4801111
Email: [email protected]
Starcomms
42, Adetokubo Ademola Street,
Victoria Island.
Tel: 8041234, 0702800123
Email: [email protected]
Etisalat Nigeria
Everest Place
Plot 19 Zone L, Federal Government Layout
Banana Island, Ikoyi
Tel: 200 from etisalat line
0809-0000200 from any Mobile or Fixed Line
Email; [email protected]
Telecom
Airtel Secures Another 10-year Spectrum Renewal in Nigeria

Airtel Nigeria has secured a fresh 10-year renewal of its spectrum licence from the Nigerian Communications Commission (NCC), reinforcing the telecom operator’s long-term commitment to expanding broadband connectivity and improving digital access across the country.

The renewed licence covers Airtel’s spectrum holdings, which are critical to the delivery of voice and high-speed data services, providing regulatory certainty for continued investments in network expansion, capacity upgrades and improved customer experience.
According to the company, the renewal underscores confidence in Nigeria’s telecommunications sector and will support its ongoing efforts to bridge the country’s digital divide by extending quality connectivity to more underserved communities.
Sunil Taldar, chief executive officer, Airtel Africa, said the renewal provides the company with the confidence to continue investing in Nigeria’s digital infrastructure.
He said, “The spectrum renewal reaffirms our long-term commitment to Nigeria, our largest market. It gives us the certainty required to continue investing in network expansion, improve service quality and accelerate digital inclusion for millions of Nigerians.”
Taldar added that Airtel remains focused on expanding broadband access and supporting Nigeria’s digital economy agenda through sustained investments in telecommunications infrastructure.
He further said, “We appreciate the Nigerian Communications Commission and the Federal Government for their continued support in creating an enabling environment for investment. We remain committed to delivering reliable and affordable connectivity while contributing to Nigeria’s socio-economic development.”
Meanwhile, Industry observers said the licence renewal removes regulatory uncertainty and allows Airtel to pursue long-term capital investments, including the expansion of 4G and 5G networks, as demand for mobile data and digital services continues to grow across Nigeria.
The renewal comes as telecom operators continue to invest heavily in broadband infrastructure to meet rising data consumption and support government efforts to achieve Universal digital access.
Furthermore, It also aligns with the NCC’s objective of ensuring efficient spectrum management while encouraging sustained private sector investment in the country’s telecommunications industry.
Telecom
GSMA Supports Abuja Declaration on Meaningful Connectivity for Africa, Joins Partners to Launch ATLAS Umoja

The GSMA supports the Abuja Ministerial Declaration on Meaningful Connectivity for Africa by Ministers and Heads of Delegation at the African Telecommunications Union (ATU) Conference of Plenipotentiaries (CPL-2026), describing it as an important milestone in strengthening Africa’s digital future through evidence-based policy, investment and regional collaboration.

The Declaration commits African governments to advancing policies that promote meaningful connectivity, digital inclusion, technology-neutral regulation, resilient digital infrastructure and locally relevant digital services. It also reinforces the importance of collaboration between governments, industry and development partners to close the continent’s connectivity and usage gaps.
Throughout the conference, the GSMA has worked alongside governments, regulators and industry leaders to support these shared ambitions through practical policy engagement, evidence-based research and new collaborative initiatives designed to accelerate Africa’s digital transformation.
Speaking during the ATU-GSMA African ICT Regulatory Leaders’ Forum, policymakers and regulators explored how stronger evidence-based regulation, greater regulatory harmonisation and future-ready policy frameworks can create an enabling environment for investment, innovation and sustainable digital growth across Africa. Drawing insights from the GSMA’s Digital Africa Index, participants also examined future-ready approaches to satellite regulation, highlighting how technology-neutral licensing frameworks can support innovation while extending connectivity to underserved communities.
Caroline Mbugua, Senior Director, Public Policy, Africa, GSMA, said: “The Abuja Ministerial Declaration sends an important signal that African governments share a common vision for delivering meaningful connectivity through modern, evidence-based and investment-friendly policy. Its emphasis on digital inclusion, technology-neutral regulation, resilient infrastructure and stronger regional collaboration reflects the practical policy foundations needed to accelerate Africa’s digital transformation.”
Launching ATLAS Umoja AI
Supporting the ambitions set out in the Abuja Declaration, the GSMA, Nigeria’s Ministry of Communications, Innovation and Digital Economy, Togo’s Ministry of Digital Economy and Transformation, Kenya’s Ministry of information, Communications and the Digital Economy, Namibia’s Ministry of Information and Communication Technology, Benin’s Ministry of Digital Transformation and Innovation, Awarri, Zindi, Pawa AI and Mozisha today announced ATLAS Umoja AI –a new pan-African initiative to strengthen collaboration on African language AI.
Designed to complement national AI programmes, ATLAS Umoja will bring together governments, industry and researchers to share expertise, datasets and best practice, helping develop trusted, scalable AI that better reflects Africa’s languages, cultures and development priorities. The initiative aims to accelerate innovation, attract investment and scale African language AI across the continent.
The launch builds on the momentum of the newly established AI for Good Global Commission. Ministers from Nigeria, Namibia and Togo, who serve on the Commission, have committed to support Africa Umoja, demonstrating how African leaders are turning global ambitions for trusted and inclusive AI into practical regional collaboration.
Angela Wamola, Head of Africa, GSMA, said: “Africa’s AI future must reflect Africa’s own languages, communities and development priorities. ATLAS Umoja brings together governments, industry, researchers and innovators to build African language AI at scale. By making AI and digital services available in the languages people speak every day, the initiative will help tackle two of the biggest barriers to internet adoption – digital literacy and locally relevant content – supporting efforts to close Africa’s usage gap and expand meaningful connectivity across the continent.”
Dr. Bosun Tijani, Honourable Minister of Communications, Innovation and Digital Economy of Nigeria said:“Artificial Intelligence will be a defining technology for Africa’s future, but its benefits must be built on our own languages, cultures and knowledge systems. Nigeria is proud to have taken the first step through N-ATLAS and is equally proud to see that vision evolve into the continental ATLAS Umoja AI.
“By working together with governments, researchers and ecosystem partners across Africa, we can build AI that is more inclusive, locally relevant and accessible to millions of people, while strengthening Africa’s digital sovereignty and creating new opportunities for innovation, education and economic growth.”
Silas Adekunle, Founder & CEO, Awarri added: “Awarri is proud to support The ATLAS Umoja AI and contribute lessons from N-ATLAS, which has demonstrated what is possible when African language data, local technical talent and practical AI applications are brought together. This is an important opportunity to help build AI systems that work for African languages and communities.”
Celina Lee, CEO & Co-Founder, Zindi concluded: “Africa’s AI future will be built by the people who best understand its languages, cultures and communities. Through ATLAS Umoja AI, we have an opportunity to empower local researchers, data scientists and developers to solve meaningful challenges, strengthen national AI capabilities and ensure African language AI is developed by Africans, for Africans.”
Alongside the launch of ATLAS Umoja AI, the GSMA continued discussions with policymakers at the ATU Conference on future-ready regulatory frameworks, including satellite connectivity, spectrum policy and technology-neutral licensing.
Drawing on the GSMA Satellite Regulatory Playbook, discussions explored how modern regulation can encourage investment, expand meaningful connectivity and support the ambitions of the Abuja Declaration.
Together, the Abuja Declaration, ATLAS Umoja and continued collaboration between governments, regulators and industry represent an important step towards expanding meaningful connectivity, accelerating digital inclusion and supporting Africa’s digital transformation.
Telecom
Samsung Unveils It’s New Galaxy Z Fold8 Series, Pre-Order Now Available on Konga

Samsung has unveiled its most advanced foldable smartphone lineup yet, the Galaxy Z Fold8 Ultra, Galaxy Z Fold8, and Galaxy Z Flip8. The tech conglomerate now sets a new benchmark for premium mobile innovation.

Konga
Nigerian customers can now pre-order the new devices on Konga, Samsung’s trusted e-commerce partner, and stand a chance to receive Samsung gift items worth up to ₦1 million, making this one of the most rewarding smartphone launches of the year.
Designed for productivity, creativity, and everyday convenience, the new Galaxy Z series introduces Samsung’s most refined foldable experience to date.
The Galaxy Z Fold8 Ultra combines an expansive display with AI-powered productivity, a powerful 200MP camera, an ultra-thin design, and enhanced durability for users who demand the very best.
The Galaxy Z Fold8 delivers immersive entertainment and seamless multitasking in a lighter, wider form factor, while the Galaxy Z Flip8 elevates self-expression with its sleek design, smarter FlexWindow, and intelligent Galaxy AI features for effortless interaction on the go. Powered by Samsung’s latest AI experiences, the new devices redefine how users create, communicate, and stay productive.
The availability of the new Galaxy Z Fold8 series on Konga further reinforces the long-standing partnership between Samsung and Konga, built on trust, authenticity, and a shared commitment to delivering genuine technology to Nigerian consumers. Through Samsung’s official store on Konga, customers are assured of authentic products, reliable after-sales support, and a seamless shopping experience.
The pre-order offer is available for a limited period. To be one of those who get to experience the new device, tech enthusiasts are encouraged to visit Konga’s Samsung Official Store to reserve their preferred Galaxy Z Fold8 or Z Flip8 device and qualify for exclusive Samsung gifts worth up to ₦1 million, while stocks last.
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