Telecom
Brain Drain: NCC Tasks Telcos to Partner Academia to Groom Telecom Talents
In an effort to bridge the skills gap and curb brain drain in the Nigerian telecom sector, the Nigerian Communications Commission (NCC) has tasked telcos with industry-academia collaboration.
Dr Aminu Maida, executive vice chairman of the commission, who made this call in Lagos as the keynote speaker, also urged telecom companies to adopt flexible work policies, better renumerations and foster a culture of innovation to create an environment that attract and retains talents.
Speaking at the Fifth Edition of the Telecom Sector Sustainability Forum (TSSF 5.0) organised by Business Remarks themed “Mitigating the Effects of Talent Exodus and its Impact on the Growth of Nigeria’s Telecommunications Industry”, Maida who was represented by the NCC Lagos Zonal Controller, Mr Tunji Jimoh said talent is the lifeblood of innovation and development, and the loss of skilled professionals is a major setback for our industry.
According to him, the global demand for tech talent has driven a good number of Nigeria’s brightest minds to pursue lucrative opportunities abroad, leaving vacuums in the industry skills gap that potentially can threaten the sustainability of the telecoms sector.
Quoting the report from the Association of Telecoms Companies of Nigeria (ATCON), Maida noted that over 500 software engineers and more than 2,000 trained telecom professionals left the country in 2022 alone. This trend, if left unchecked, could jeopardize the growth and sustainability of the industry.
Speaking on measures to mitigate brain drain and address talent exodus in the telecom sector, the EVC said, professionals, especially in the tech sector, seek environments where they feel valued, engaged, and given the freedom to explore new ideas. Offering remote work options, continuous learning opportunities, and collaborative spaces where creativity is encouraged will make the local telecom sector more appealing to professionals who might otherwise seek opportunities abroad.
He emphasized the need for telecom companies to continue to invest in the regular upskilling and reskilling initiatives for their existing workforce.
By offering employees opportunities for professional development, companies not only enhance their workforce’s competencies but also provide incentives for talent to stay, knowing they have a pathway to career advancement within their current organization, he said.
Furthermore, Maida called for the need to ensure a steady flow of skilled professionals. He tasked the telecom sector and companies to actively engage and partner with universities, technical schools, and training institutes to create tailored programs designed to equip graduates with industry-relevant skills.
According to him, this strategy will not only help fill the talent gap but also foster a pipeline of young, ambitious professionals eager to build their careers within Nigeria. Internships, apprenticeships, and industry-sponsored research projects can be a practical way for telecom operators to integrate students and recent graduates into the workforce, ensuring they have the competencies required to thrive in the sector.
The EVC Boss tasked telcos on Industry-wide mentorship programs, where seasoned professionals can guide younger talent. Maida noted this would be an effective way to encourage the transfer of skills and knowledge.
Additionally, telecom companies can collaborate on initiatives like tech hubs, start-up incubators, and innovation challenges to not only cultivate local talent but also to provide platforms for professionals to showcase their skills and stay motivated within the industry.
Adopt cutting-edge technologies like 5G, AI, and IoT to create an exciting and innovative environment for professionals. Invest in R&D and support entrepreneurship in the telecommunications space to create an environment where Nigerian professionals can pioneer new technologies, rather than having to seek these opportunities elsewhere. This is, because, the telecoms sector thrives on innovation, and one way to retain talent is by fostering a forward-thinking, technology-driven environment, he stressed.
On part of the commission, the NCC Boss said that the commission has been instrumental in mitigating talent migration through its initiatives to promote indigenous content, improve infrastructure, and create an enabling environment for digital growth. The NCC’s collaboration with stakeholders, MDAs, state governments, and international agencies has been crucial in achieving these goals.
According to him, the 3 Million Technical Talent (3MTT) Program, launched by the Ministry of Communications, Innovation, and Digital Economy, aims to train 3 million Nigerians in digital and technical skills by 2027. The NCC is actively participating in this program by supporting participants with training devices.
Additionally, the NCC’s partnership with Nokia to provide a 4G/5G test lab will equip young Nigerians with the skills required for the industry. The NCC is also committed to promoting the development and adoption of indigenous content through the Nigeria Office for Developing Indigenous Content for Telecoms Sector (NODITS), he said.
By pooling resources, the telecom sector can create an ecosystem that nurtures talent at all stages, from entry-level to experienced professionals, and aligns with global standards, the EVC highlighted.
In her welcome address, TSSF 5.0 Convener who also doubles as the Managing Editor of Business Remarks, Bukola Olanrewaju stated that human capital flight, the exodus of skilled professionals from their home countries, has become a global phenomenon with far-reaching implications.
According to her, human capital flight is not merely a statistic; for the telecom industry, it poses significant challenges such as a tangible loss of talent, brain drain, diminished innovation, and intellectual capital. It erodes the very fabric of the industry, leaving behind a void that is difficult to fill. The consequences are farreaching, from weakened competitiveness to a diminished capacity for research and development.
While quoting an analysis from PwC that revealed the talent exodus trend is projected to result in a potential loss of $4.7 billion in productivity and tax revenue for the Nigerian economy by 2027, Olanrewaju noted that amidst the challenges, there lies an opportunity for transformation.
“By addressing the underlying factors that drive the huge depletion in its talent workforce -the severe brain drain, and by fostering a conducive environment for talent development and retention, we can mitigate the effects of this to create a more sustainable, attractive, resilience and prosperous industry.
These facts stress the need to invest in talent development and retention, foster a supportive work environment, and offer competitive compensation and benefits”, Olanrewaju said.
MTN Nigeria is accelerating investments in network expansion and modernization to address rising demand for mobile and data services across the country.
The operator is deploying additional base stations, upgrading existing infrastructure, and expanding fiber connectivity to improve network capacity, coverage, and service quality.
The investments are designed to support increasing smartphone adoption, higher data consumption, and the growing use of digital services by consumers and businesses.
MTN said the expansion aligns with its long-term strategy to enhance customer experience while strengthening Nigeria’s digital infrastructure.
The company expects the ongoing upgrades to improve connectivity, support economic growth, and enable broader access to reliable telecommunications services as demand for high-speed broadband continues to increase.
Airtel Africa’s CEO, Sunil Taldar, has announced the telco’s commitment to connecting 5,000 schools across its operating countries in Africa to the internet by 2027 through its philanthropic arm, Airtel Africa Foundation, in partnership with the United Nations Children’s Fund (UNICEF).
So far, the $57m partnership, which was launched in 2021, has cumulatively connected 3,296 schools and provided access to over 2 million learners and about 40,000 teachers. 64 digital learning platforms have been zero-rated thereby enabling more than 11m users to access educational content at no cost.
Speaking during a visit to St. Monica’s Girls School in Lusaka, which is one of the 300 schools already connected to the internet in Zambia, the Airtel Africa CEO stated that the initiative is having a profound impact on the quality of education by expanding access to digital learning resources for African children, in collaboration with governments.
Mr Taldar added: “Students are accessing best-in-class education from the curriculum developed by UNICEF in partnership with various Ministries of Education and provided through Airtel’s connectivity.
“We are also training teachers, so that they deliver digital education effectively. We aim to continue deepening meaningful connectivity in schools by providing free internet access, zero‑rated platforms and training teachers across the continent”.
Expressing her appreciation, the Headmistress of St. Monica’s Girls’ School, Sr Matilda Soloko said: “Being among the first schools connected in the initial stage, our learners have been able to study using the learning portal and their studies have been intensified. We remain grateful to Airtel and UNICEF.”
UNICEF’s Country Representative for Zambia, Dr Saja Farooq Abdullah said: “What this partnership has brought is really bridging the equality gap and the digital divide. It is making sure that every child learns wherever they are. It was exciting and interesting to see and hear from the girls how they can learn at their own pace, how they can review the materials, and how they do their homework with comfort.
The Director of Secondary Education in Zambia’s Ministry of Education, Yvonne Mwemba Chuulu lauded UNICEF and Airtel for the partnership saying: “At the Ministry of Education, we cannot do it alone, and we are grateful for the partnership that we have today.
“Our children are able to learn in a blended fashion, where we have a teacher who is also employing digital devices. We have also heard from the learners that they are able to access the portal when they are at home, which is a good thing because our learners continue to learn in the comfort of their homes”.
The School Connection programme is expanding digital learning to learners in 13 countries: Chad, Congo, Democratic Republic of Congo, Gabon, Kenya, Madagascar, Malawi, Niger, Nigeria, Rwanda, Tanzania, Uganda, and Zambia. By equipping these schools with internet connectivity and training teachers on using the digital tools, it is providing children, particularly in underserved and remote regions, with the digital tools and skills they need to thrive.
Airtel Africa Foundation is advancing inclusive development across four strategic pillars, Financial Inclusion, Education, Environmental Sustainability and Digital Inclusion.
MultiChoice has officially become a wholly owned subsidiary of French media company Canal+, marking the completion of one of the largest acquisitions in Africa’s media and entertainment industry.
The integration brings the South Africa-based pay television operator under the full ownership of Canal+, a global media group with operations in 70 countries.
Announcing the completion of the transaction on Thursday, Chief Executive Officer of Canal+ Africa and MultiChoice, David Mignot, described the development as the beginning of a new phase of growth for the broadcaster.
“MultiChoice is now a full subsidiary of a truly international media group operating in 70 countries.
“The group was founded in France, is listed in London and Johannesburg, and has a strong African presence with operations in more than 45 countries,” Mignot said.
The acquisition combines Canal+’s international operations with MultiChoice’s extensive footprint across sub-Saharan Africa, where it serves millions of households through its DStv and GOtv platforms, as well as the Showmax streaming service.
According to Canal+, the integration will strengthen MultiChoice’s competitive position by giving it access to broader financial resources, technology, content partnerships and operational expertise.
The company said the combined business would increase investment in local content production, sports broadcasting and streaming services as competition intensifies from global platforms such as Netflix, Amazon Prime Video and Disney+.
The transaction is also expected to provide MultiChoice with greater access to international markets at a time when traditional pay television operators are adapting to changing consumer viewing habits and the rapid growth of digital streaming platforms.
Canal+ has expanded steadily across Africa over the past decade and now assumes full control of a business operating in more than 45 African countries, further strengthening its position in the continent’s media and entertainment sector.
The acquisition followed Canal+’s gradual increase in its shareholding in MultiChoice, which began in 2024.
After exceeding the regulatory threshold, the company launched a mandatory offer in April 2024 to acquire the remaining shares of the Johannesburg-listed broadcaster.
Following regulatory approvals and shareholder acceptance, Canal+ secured control of MultiChoice in 2025 before completing the process that has now made the company a wholly owned subsidiary.
Industry observers describe the acquisition as one of the most significant media transactions involving an African company, reflecting a broader trend of consolidation as global entertainment firms seek greater scale to compete in the streaming era.
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