Nigeria’s customer service and contact centre managers will be challenged to introduce world-class customer service standards at this year’s Customer Service & Contact Centre Conference and...

Henrii Nwanguma is the CEO of Ekotrafx.Net Limited, an Information Systems and Services company based in Lagos. He studied Information Science and has been active in...
Government participation in the entire process of electronic payment implementation has been described as critical for enhancing increased penetration and acceptance of the system. Speaking during...
Internet Service Provider, Interweb has been conferred with the ‘Best Internet Service Provider of the year 2009’ by Global Link Communication Association, Abuja. Presenting the award...
IBM has partnered South Africa’s Canonical okUbuntu to provide flexible, open computing software solution to governments, public organisations and businesses in Sub Saharan Africa. IBM and...
MultiChoice Africa, with a subscriber base that runs into the millions and counting, uses the Integrated Business System (IBS) to handle its complex needs for billing...
Suburban West Africa, supplier of wholesale Internet, international connectivity and corporate data, has entered into partnership with Tata Communications Transformation Services (TCTS) India, for process transformation,...
Alvarion, WiMax and wireless broadband solutions provider has announced that it has been chosen by Mobitel to provide 802.16e WiMax services for under-served areas throughout Nigeria....
Clickatell has been awarded for its mobile messaging campaign even as Pieter de Villiers, CEO, has been honoured as “Industry Personality of the Year,” for his...
CellTrust Corporation, a US based provider of secure mobile messaging and applications, has announced its expansion into Australia and New Zealand, and continues on a global...