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CBN Battles to Limit Cash-Crunch Fallout

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By Shehu Salmanu

As Nigeria’s Central Bank tries to rebuild trust following a disastrous introduction of new naira bills, customers’ faith in the financial system is being tested, as many still battle to obtain cash.

CBN Battles to Limit Cash-Crunch Fallout

Nigeria’s Central Bank (CBN) has doubled supply of banknotes to commercial banks for circulation among customers.

The country’s apex money authority has also directed all commercial banks to load their ATMs and conduct physical operations over weekends to ease the monthslong cash crunch that plunged Africa’s largest economy into financial disarray.

It also ordered the old naira bills to be circulated until the end of this year.

Nigeria has battled a cash crunch since October 2022, when the CBN gave a February 2023 deadline to

The new change old 200, 500, and 1,000 naira bills for newly redesigned ones.

Customers still can’t get cash

The new notes were introduced to mop up excess cash outside the banking system, counter corruption and discourage ransom payments to bandits and kidnappers.

Stories of long lines and frustrated customers sleeping outside banks to get cash have been widely documented in Nigeria.

Yet, despite the CBN’s efforts, it appears that some Nigerians are shunning the banking sector, saying the poorly-implemented naira redesign policy has exposed the system’s inefficiency.

Last week, the country’s National Labour Congress (NLC) union threatened strikes over the cash scarcity.

The strike was postponed for two weeks, with NLC president Joe Ajaero saying the organization would monitor how Nigerians were accessing cash.

But many customers, like Samson Adebo, say the situation has not eased.

“There are a lot of crowds because people have been struggling to get cash,” he told DW near a bank in northern Nigeria.

“In fact, I came here several times, and I couldn’t get what I wanted. I think that if you went to any bank in Nigeria, there would be crowd despite the fact they said there is cash.”

Counting the cost

Financial analysts believe the crisis has cost Africa’s largest economy about 20 trillion naira (around Ꞓ40 billion).

It also inadvertently increased the banking sector’s risk of collapse as customers are now shunning cash deposits. The CBN has urged customers to be patient.

While commercial banks have been directed to load their ATMs with new bills, not all are complying, according to some customers DW spoke to.

“Even though there is court ruling on the usage of old naira notes, people should not expect normal business as it was before because the policy didn’t support so much cash in circulation,” Kaduna-based economic analyst Fatimah Salihu Abubakar told DW.

“Government has now realized that 75% of the businesses in Nigeria are dominated by small and medium scale businesses and they heavily rely on cash transactions,” Abubakar added.

“Its advice has been that these enterprises should start accepting the other available channels of payment such as mobile banking, the internet banking, and use of the USSD.”

Central Bank fights to retain faith

According to Fatimah Salihu Abubakar, the Nigeria’s Central Bank should take responsibility for its poorly implemented currency shift, which has hit the informal sector particularly hard.

“At first when the CBN gave out the deadline for old naira notes, people believed it was impossible and didn’t take serious action. Most of people in rural areas found it difficult to transact, and gave rise to a lot of complaints that made the Supreme Court intervene with the extension. People are a bit more relaxed but to the policy is not healthy,” she told DW,

The policy shift was initially intended to promote cashless transactions in Nigeria, where businesses operating in the informal sector, which relies heavily on cash, hardly use the banking system. The CBN also said the new policy would help remove excess cash outside the banking system, counter corruption and discourage ransom payments to bandits.

This article has been adapted from a radio report which was originally broadcast on DW’s daily radio show, AfricaLink.


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E-Financial

Danjuma, Taj Bank Staff Jailed for 5 Years over N22m Fraud

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Economic and Financial Crimes Commission (EFCC) has secured the conviction of Janet Theophilus Danjuma, a bank employee, for defrauding an investor of N22,350,000 through a bogus investment scheme in Kano.

Danjuma, Taj Bank Staff Jailed for 5 Years over N22m Fraud

Danjuma was convicted on Monday,  by Justice S. M. Shuaibu of the Federal High Court, Kano Division, and sentenced to five years’ imprisonment without the option of a fine.

The defendant, a staff member of Taj Bank Limited, Nai’bawa Branch, was arraigned on a one-count charge bordering on obtaining money by false pretence.

According to the charge, Danjuma, sometime in October 2024 in Kano, dishonestly obtained N22,350,000 from one Wade Bamaiyi under the guise of investing the funds in Taj Bank’s CASA (Current Account Savings Account) programme.

The charge stated: “Janet Theophilus Danjuma, being a staff of Taj Bank Limited, Nai’bawa Branch Kano, sometime in October 2024 in Kano, within the jurisdiction of this Honourable Court, with intent to defraud, did obtain the sum of N22,350,000 from Wade Bamaiyi under the pretext that the money would be invested in CASA Programme of Taj Bank Limited, which pretext you knew to be false and thereby committed an offence contrary to Section 1(1)(b) and punishable under Section 1(3) of the Advance Fee Fraud and Other Fraud Related Offences Act, 2006.”

She pleaded guilty when the charge was read to her.

Sadiq Huseini, prosecuting counsel, while reviewing the facts of the case, told the court that the defendant exploited the name of a legitimate banking product to gain the confidence of her victim.

“The defendant used her position as a bank staff and the credibility of an existing financial product to deceive the complainant into parting with N22,350,000,” Huseini said. “Investigation traced the entire sum to her personal account.”

He urged the court to convict and sentence her in accordance with the law, arguing that the offence undermined public trust in the financial system.

In his ruling, Justice Shuaibu convicted Danjuma based on her guilty plea and sentenced her to five years’ imprisonment without an option of fine.

The EFCC said the conviction followed investigations which revealed that the so-called investment scheme was non-existent and that the funds were diverted for personal use.


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E-Financial

KPMG Outlook Reveals Financial Services CEOs Double down on AI, Resilience and Growth in 2026

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Financial services leaders across Africa are entering 2026 with renewed confidence, placing artificial intelligence (AI), cybersecurity, regulatory resilience and strategic growth at the centre of their transformation agendas.

This is according to insights from KPMG’s 2025 Global CEO Outlook, with a focus on the Banking and Capital Markets, and Insurance sectors.

Despite ongoing geopolitical uncertainty, economic volatility and regulatory complexity, CEOs across both sectors are demonstrating strong appetite for growth and technology-led reinvention.

Insurance: Confidence rising as technology and sustainability reshape the sector

Insurance CEOs are increasingly confident in their organisations’ growth prospects. Globally, 82% of insurance CEOs are confident in their company’s growth, up from 74% in 2024, a significant year-on-year increase. Expansion across health, life and specialty lines, including cyber and business interruption, is contributing to improved earnings and sector momentum.

AI adoption is accelerating across underwriting, onboarding, claims processing and cyber defence. Globally, 67% of CEOs expect returns from AI investments within one to three years, compared to 21% last year, and two thirds plan to allocate 10–20% of their budgets towards AI initiatives.

Workforce transformation is a parallel priority. Seventy-seven percent of global insurance CEOs cite AI workforce readiness and upskilling as a top constraint on growth, while 83% say AI is reshaping training and development, and 79% believe it is changing the skills required for entry-level roles.

Sustainability and ESG compliance remain high on the agenda, particularly as regulatory standards tighten globally. More than half (55%) of global insurance CEOs identify ESG reporting and compliance as their primary ESG priority. Given that many African regulatory frameworks follow European trends, this is a critical area of focus for insurers across the continent.

Cyber risk remains a dominant concern. Eighty-three percent of insurance CEOs identify cybercrime as the biggest barrier to organisational growth, with cybersecurity and digital risk resilience ranking as the leading area for risk mitigation investment.

Mark Danckwerts, Head of Insurance, KPMG One Africa said: “Insurance leaders across Africa are navigating a complex operating environment, but they are doing so from a position of growing confidence. AI presents enormous opportunity to improve efficiency, risk assessment and customer engagement.

“However, sustainable success will depend on responsible adoption, workforce readiness and strong cyber resilience. Insurers that balance innovation with trust will be best placed to outperform.”

The appetite for inorganic growth remains strong, with the insurance sector showing one of the highest levels of high-impact mergers and acquisitions (M&A) activity globally, a trend reflected in several African markets in recent years.

Banking and Capital Markets: AI at the heart of strategic reinvention

For banks across Africa, AI is the predominant theme shaping CEO priorities.

“Technology, in particular AI, presents a huge opportunity, but also a challenge in terms of where to prioritise, how to achieve a measurable return on investment (ROI), and how to ensure responsible and safe adoption to maintain trust,” said Pierre Fourie, KPMG One Africa Head of Financial Services.

“Banks need to modernise legacy IT, cope with rising financial crime risk, made more difficult by sophisticated scams using AI, address new competitive threats from fintechs and nimble, cloud-native banks, and comply with complex and changing regulations.”

AI is seen as both an enabler and a risk amplifier. It can significantly enhance customer engagement and deepen understanding of customer needs, yet banks must guard against depersonalising interactions and losing the human touch. At the same time, AI raises the cyber threat landscape while also strengthening banks’ ability to detect and defend against bad actors.

The scale of planned investment is notable:

-70% of banking CEOs expect to spend 10–20% of their budgets on AI in the next 12 months.

– 69% expect ROI from AI investments within one to three years, up sharply from 13% last year.

– 78% say AI workforce readiness or AI upskilling could negatively impact the organisation if not adequately addressed.

The top five trends negatively impacting organisational prosperity in banking are:

–   86% – Cybercrime and cyber insecurity

–  78% – AI workforce readiness

–  77% – Successful integration of AI into business processes

–  75% – Competition for AI talent

– 75% – Cost of technology infrastructure

Fourie added: “For African banks, AI is not a theoretical discussion — it is a strategic imperative. The ability to integrate AI into core processes, manage cyber risk and build the right talent base will determine competitive advantage.

At the same time, banks must modernise legacy systems and manage infrastructure costs, all while protecting trust in an increasingly digital ecosystem.”

Inorganic growth also remains firmly on the agenda. Appetite for strategic transactions is high, with CEOs seeking differentiation through innovation, customer experience and new business models.

Notably, 25% of banking CEOs identify ‘strategic differentiation’ as the primary driver of AI adoption, signalling that technology investment is increasingly linked to long-term competitive positioning rather than short-term efficiency alone.

A Pan-African moment for financial services transformation

Across both insurance and banking, a common theme emerges: confidence underpinned by disciplined transformation. AI investment is accelerating, cybersecurity is paramount, ESG compliance is rising in importance, and M&A remains a lever for scale and capability.

For African financial institutions, the challenge, and opportunity, lies in balancing innovation with resilience, and growth with governance.

 


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DMO Offers ₦800bn FGN Bonds in February Auction Surge

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Debt Management Office (DMO) plans to raise ₦800 billion through Federal Government of Nigeria (FGN) bonds in February 2026, a 128.6% jump from the ₦350 billion mobilised last year, highlighting the government’s deepening reliance on domestic debt to bridge budget shortfalls and fund infrastructure amid elevated interest rates.

DMO Offers ₦800bn FGN Bonds in February Auction Surge

DMO

The auction, slated for February 23 with settlement on February 25, spans three tenors tailored for institutional investors like Pension Fund Administrators (PFAs), insurers, and high-net-worth individuals, with a minimum bid of ₦50,001,000.

These tax-exempt bonds under the Company Income Tax Act (CITA) and Personal Income Tax Act (PITA) draw strong interest, fuelling Q3 2025’s $4.85 billion portfolio inflows as noted by the National Bureau of Statistics (NBS), with analysts forecasting oversubscription despite a dip from January’s ₦900 billion float.

While yields near 20% on the 10-year paper reflect fiscal strains and a hawkish Central Bank stance—mopping up liquidity to tame inflation and luring foreign portfolio investment—the strategy doubles as a tightrope, curbing private sector borrowing while locking in long-term, inflation-hedging returns for investors.

Nigeria CommunicationsWeek anticipates keen market focus on the stop rates as DMO taps domestic savings for national development.


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