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CBN Unveils New Policy to Capture the Unbanked

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The Central Bank of Nigeria has unveiled the National Financial Inclusion Strategy designed to ensure that at least 80 per cent of Nigerians have access to banking and other financial services.

The CBN Deputy Governor on Financial System Stability, Mrs. Aisha Ahmad, made the presentation at the National Financial Literacy Stakeholders’ Conference in Abuja.

She said that the apex bank had also released new policy frameworks on consumer protection, financial literacy and financial education.

“Adequate consumer protection is critical to sustaining the long term viability of the financial sector because consumer protection is a necessary precursor to building and maintaining trust in the formal financial sector.

“An essential pillar of any consumer protection regime is consumer education, which is founded on financial literacy.

“The benefits of a financially literate population are immense. Consumers are better equipped to make optimal choices in the use of financial products, pose lower credit and default risk.

“In addition constitute a market for sustainable financial services and promote Financial System Stability by increasing market demand and responsible use of financial services,” she said.

Ahmad said the CBN recently introduced regulations and guidelines for the licensing and operations of Payment Service Banks in furtherance of its efforts to leverage technology to enhance access to financial services for the unbanked.

She said the move was expected to drive down exclusion rates by leveraging wider variety of multiple channels to enhance access to deposit products, payments and remittance services to small businesses and low income households.

Meanwhile, the Director, Consumer Protection Department, CBN, Mr Kofo Salam-Alada, harped on the importance of promoting sound financial system in the country to ensure that consumers continue to have confidence in the sector.

“As we seek to boost the number of consumers in the financial industry through the Financial Inclusion Strategy, it is important that we establish policies, structures and programmes that would engender confidence among the general public.

“This is even more imperative considering the fact that we are only just recovering from a financial crisis that brought the financial system on the brink of collapse.

“All the efforts at strengthening the financial system would be fruitless if there are no concerted efforts to restore trust and confidence among consumers,” he said.

Salam-Alada revealed that since the consumer protection department was set up, it had successfully recovered more than N68 billion in favour of customers who have been shortchanged by their banks.

Also, the Managing Director, Jaiz Bank, Mr Hassan Usman said that the bank was committed to deepening financial services in the country through its non-interest banking strategy.

He said that the bank was currently engaging with women entrepreneurs in rural areas and giving them small loans to grow their businesses while encouraging them to open accounts.

According to him, the aim is to expose them to bank facilities that will grow their businesses in the near future.

The newly released National Financial Inclusion Strategy proposes roles and responsibilities for key stakeholders in the financial sector to reduce financial exclusion rate from the present 36.8 per cent to 20 per cent by 2020.

The key stakeholders are the Federal Government, the Deposit Money Bank’s, Development Finance Institutions, National Insurance Commission, National Pension Commission, National Communication Commission and Nigeria Postal Service among others.

The priority areas identified for the success of the strategy includes “Tiered Know-Your-Customer” regulations, agent banking regulations, national financial literacy strategy and consumer protection.


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E-Financial

IMF Warns of New Risks for Monetary Policy over $59Bn Crypto Inflows into Nigeria

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The International Monetary Fund (IMF) has warned that the rapid expansion of stablecoin usage in Nigeria could significantly weaken demand for the naira and reduce the effectiveness of domestic monetary policy.

IMF Warns of New Risks for Monetary Policy over $59Bn Crypto Inflows into Nigeria

This is coming as the country recorded about $59 billion in crypto-asset inflows between July 2023 and June 2024.

The IMF said in it’s report titled “Stablecoins in Nigeria: A Growing Cross-Border Channel,” that the growing adoption of dollar-pegged digital assets for payments, remittances, and savings reflects deeper macroeconomic pressures in Nigeria, including elevated inflation, foreign exchange scarcity, and persistent currency depreciation.

According to the Fund, these conditions have increased the attractiveness of stablecoins as both a store of value and a medium of exchange, particularly among individuals and businesses seeking stability amid exchange rate volatility.

The IMF warned that the widespread use of U.S. dollar-denominated stablecoins effectively represents a form of “digital dollarisation,” which could erode demand for the naira and weaken the Central Bank of Nigeria’s (CBN) ability to transmit monetary policy through interest rates and exchange rate interventions.

Nigeria remains one of the world’s most active digital asset markets, ranking second globally in Chainalysis’ 2024 Global Crypto Adoption Index and sixth in the 2025 edition.

The IMF further noted that the country accounts for nearly 60 per cent of stablecoin inflows into sub-Saharan Africa since 2019, underscoring its dominant role in regional crypto activity.

The report also highlighted the appeal of stablecoins in reducing transaction costs and improving the speed of cross-border payments.

However, the IMF cautioned that the increasing shift of payment activity from traditional banking systems to crypto exchanges and digital wallets may create regulatory blind spots.

It warned that such developments could complicate the monitoring of capital flows and increase exposure to illicit financial risks, including money laundering.

Despite these concerns, the Fund did not advocate restrictive measures. Instead, it called for a balanced policy approach that addresses the structural drivers of stablecoin adoption while strengthening oversight frameworks.

Key recommendations include maintaining macroeconomic stability to support the naira, enhancing regulatory clarity for stablecoin-related activities, and strengthening coordination between the Central Bank of Nigeria (CBN) and the Securities and Exchange Commission (SEC).

The IMF also urged improved transaction data collection through blockchain analytics and continued investment in efficient, regulated payment infrastructure.

The Fund noted that stablecoin growth is largely driven by inefficiencies in cross-border payment systems, stressing that policy efforts should focus on narrowing these gaps while ensuring emerging risks remain effectively contained.

 

 


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AI-Powered Loan Recovery Pilot Rakes in N69m for VeendHQ 

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VeendHQ has said that its AI-powered credit platform, Vida AI, helped recover N69 million from a N172.5 million portfolio of loans that were more than 90 days overdue, in a pilot that highlights the growing role of technology in loan recovery and portfolio management.

AI-Powered Loan Recovery Pilot Rakes in N69m for VeendHQ 

The result comes at a time when lenders are under increasing pressure to improve recovery outcomes while managing the cost, reputational risk, and operational burden associated with overdue loans.

For many credit providers, the challenge is no longer only how quickly loans can be approved, but how effectively repayment can be monitored and delinquent loans can be recovered after disbursement.

According to VeendHQ, the pilot delivered a 40 percent recovery rate on the overdue loan portfolio.

The company said the result significantly outperformed traditional recovery benchmarks, where a five percent recovery rate on a similar loan book would amount to about N8.6 million.

VeendHQ said the pilot demonstrates how Vida AI can support lenders beyond credit assessment, extending into repayment monitoring, collections, and recovery.

“Credit access is only one side of lending. The bigger challenge for many lenders is what happens after disbursement,” said Olufemi Olanipekun, co-founder and CEO of VeendHQ.

“Vida AI helps lenders make smarter decisions across the credit lifecycle, from approval to repayment and recovery.”

VeendHQ, a Nigerian fintech company building digital credit infrastructure, developed Vida AI as an artificial intelligence-powered platform for lenders, merchants, and financial institutions.

The platform supports credit assessment, identity verification, repayment collections, and loan management workflows.

With the recovery pilot, the company is positioning Vida AI beyond loan origination, as a tool for lenders seeking to improve repayment performance and manage overdue portfolios more efficiently.

Delinquent loans remain a major cash-flow challenge for lenders.

Once loans exceed 60 to 90 days past due, recovery becomes more difficult, expensive, and unpredictable. Traditional approaches such as manual calls, recovery agents, and legal escalation often increase costs without significantly improving recovery rates.

VeendHQ said Vida AI’s recovery workflow enables lenders to upload overdue loan records, verify borrower information, assess repayment capacity, and trigger automated recovery actions.

This gives lenders better visibility after disbursement and allows recovery teams to prioritize overdue portfolios more effectively.

“If lenders cannot recover efficiently, they become more conservative with lending. That affects consumers, small businesses, and the wider credit market,” Olanipekun said.

“Better recovery infrastructure gives lenders more confidence to lend, manage risk, and keep credit flowing.”

The company said the recovery use case is especially relevant for banks, microfinance institutions, digital lenders, cooperatives, and merchants managing loans that are 60 to 180 days past due.

It added that it plans to deepen Vida AI’s recovery capabilities for credit providers seeking to improve recovery performance without relying solely on manual methods.

“As lending expands across Nigeria and Africa, recovery infrastructure is becoming as critical as origination,” Olanipekun said. “Tools that improve both will define which lenders can scale sustainably.”

The pilot, VeendHQ says, points to a broader shift in the credit market: approval speed alone is no longer enough. Increasingly, lenders will be defined by how effectively they monitor repayment, recover overdue loans, and manage portfolio risk over time.

 

 


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CBN Orders Banks, Fintechs to Host Payment Data Locally

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The Central Bank of Nigeria has directed banks, fintech firms, and other payment service providers to store payment transaction data generated within the country on local servers from January 1, 2027, as part of new measures to strengthen oversight of the fast-growing digital payments ecosystem.

CBN Orders Banks, Fintechs to Host Payment Data Locally

 

The directive was contained in a circular issued by the Payments System Supervision Department of the CBN on Monday and addressed to deposit money banks, microfinance banks, mobile money operators, switching and processing companies, payment terminal service providers, payment solution service providers, super agents and other licensed operators in the payments industry.

The circular, signed by the Director of the Payments System Supervision Department, Rakiya Yusuf, also introduced new market structure rules, beneficial ownership disclosure requirements and systemic oversight measures for payment service operators.

According to the apex bank, the reforms became necessary following the rapid expansion of electronic payments and digital financial services across the country.

The CBN said it had observed “significant structural developments within the Nigerian Payments ecosystem, characterised by rapid growth in electronic payments, increasing adoption of digital financial services, and the emergence of operators with substantial market presence across key payment activities.”

It noted that while the growth had improved innovation, efficiency and financial inclusion, it had also created concerns around market concentration, operational dependence, ownership transparency and the storage of critical payments data.

To address these concerns, the regulator ordered all financial institutions facilitating payments in Nigeria to ensure that transaction data generated within the country are stored domestically.

The circular stated, “All Financial Institutions and participants facilitating payments within Nigeria shall ensure that payments transaction data generated within Nigeria are stored and managed in Nigeria in accordance with data protection laws and regulations applicable in Nigeria.”

It added that “all affected Financial Institutions shall fully comply with this requirement effective January 1, 2027.”

The move is expected to strengthen regulatory oversight, enhance data sovereignty and ensure that sensitive payment information remains within Nigeria’s jurisdiction.

It also aligns with broader efforts by regulators globally to localise critical financial data and reduce reliance on offshore infrastructure.

Beyond data localisation, the CBN ordered banks, payment service providers and other financial institutions with digital payment operations to disclose the ultimate beneficial ownership of significant shareholders.

According to the circular, institutions must maintain accurate and up-to-date records of their ultimate beneficial owners and make such information available to the apex bank upon request.

The regulator said the disclosure requirement must comply with existing anti-money laundering, counter-terrorism financing and counter-proliferation financing regulations.

The directive builds on previous CBN efforts to strengthen beneficial ownership transparency as part of wider measures to combat money laundering and illicit financial flows in the financial system.

The central bank also introduced fresh competition rules aimed at limiting excessive market dominance in the payments industry.

Under the new framework, any financial institution that controls more than 25 per cent of the card-issuing market in a rolling 12-month period will not be allowed to hold more than 15 per cent of the merchant-acquiring market during the same period.

Similarly, operators with more than 25 per cent market share in merchant acquiring activities will be restricted to a maximum of 15 per cent market share in card issuing activities.

Merchant acquiring refers to processing card payments on behalf of merchants, while card issuing involves providing payment cards to customers.

The CBN said all regulated entities would be required to submit monthly market share returns based on prescribed templates and timelines.

It further directed affected institutions to take the necessary measures to achieve full compliance with the market structure requirements by December 31, 2026.

The apex bank said the new measures were designed to “improve transparency through beneficial ownership disclosure, address concentration risk, promote a fair, competitive, and resilient payments ecosystem.”

According to the regulator, the reforms are also intended to “safeguard the integrity of the Nigerian payments system and ensure the localisation of payments transaction data within Nigeria.”

The CBN warned that it would closely monitor compliance and impose sanctions where necessary.

“The CBN shall monitor compliance with the provisions of this Circular and may, where necessary, impose supervisory sanctions in accordance with applicable laws, regulations, and guidelines,” the circular stated.

The latest directive comes amid a rapid expansion of Nigeria’s digital payments industry, with electronic transactions reaching record levels and regulators increasing oversight of banks, fintech firms and other payment operators to address operational, cybersecurity and systemic risks.


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