E-Financial
Cellulant Urges Partnerships in Driving Africa’s Payments Transformation

Payments have traditionally been a challenge for African businesses and their banks. Businesses must work with a huge number of partners, for instance, to handle the many forms of payments that customers use, as each nation favors a distinct set of options. Card payments, where banks excel, have extremely little penetration, which is a problem for banks given the size of the unbanked population and the popularity of mobile money.

In a continent where merchants and consumers are increasingly shifting to digital payment channels, banks and other financial service providers (FSIs) need to find ways to modernize their payments infrastructure.
Fintech companies on the other hand are disrupting this payments landscape by revolutionizing how consumers are accessing financial services. By collaborating with fintech companies, legacy financial institutions can leverage their technology to remain competitive in a now digital first landscape whereas fintechs can tap into the laid structures to expand their reach.
“The payment ecosystem is very complex. Banks and fintechs need to collaborate in order to be successful. That’s how we will be able to facilitate greater levels of financial inclusivity across income levels.” reiterated Faith Nkatha Gitonga, Cellulant’s Country Manager in Kenya, speaking at the Africa Fintech Summit, which was held at the Radisson Blu Hotel in Upperhill Nairobi and organized by Dx5 (formerly CIO Africa).
She cited the recent partnership between Cellulant and Grey Finance which enables customers to conveniently receive international payments in local currency using mobile money as a prime example of how partnerships open up efficient and seamless transactions for thousands of people on the continent.
She also revealed that the ability to integrate mobile money and bank transfers within the African continent is the major value proposition Cellulant offers to partners like Grey.
She affirmed that Cellulant believes that abundant opportunities exist in the payment space in Africa as the continent is still not a cashless economy yet.
“There are still cash heavy industries like the Fast Moving Consumer Goods (FMCG) industry which provide a lot of opportunities for entrepreneurs to innovate and provide relevant and appropriate payment solutions.
“Even in Kenya, which has one of the highest levels of financial inclusion, only about 50-60% of our transactions are digital; in other parts of Sub-Saharan Africa this is typically 30% or lower.”
Cellulant views fintech partnerships as a means to support financial inclusion and growth of not only individual businesses but Africa’s economy as a whole. Faith touched on Cellulants evolution over the years, from a digital content business to mobile and digital banking and now to a digital payment solution provider.
“Customer delight is what differentiates Cellulant from the other players in the market. We strive for excellence and the best outcomes when serving our customers across our 35 markets.” Faith pointed out. “This is a culture that was instilled into our staff by the founders from the early days.”
She affirmed this laser focus on the customer is the main reason why leading brands across different sectors such as aviation, telecommunications, e-Commerce, food and beverage services, ride hailing apps, retail and remittance trust Cellulant to power their payments.
“We are committed to making sure that they are well taken care of and satisfied with the services we provide. We like to say that ‘when you follow the customer, you follow the money ’ Over the years, we have been innovating because we want to be at the heart of what the customer is feeling and wants. We always want to be ahead of that.”
E-Financial
Bank Customers to Pay N1,500 for ATM Card Issuance, Replacement – CBN

Central Bank of Nigeria (CBN) has said that the cost of issuing or replacing a standard debit or credit card will rise by 50 percent to about N1,500, up from about N1,000.

The new charge is contained in the Exposure Draft of the Guide to Charges by Banks and Other Financial Institutions in Nigeria, 2026, released by the Central Bank of Nigeria.
The draft followed a circular issued to banks, other financial institutions and the public, dated April 21, 2026, and signed by Rita I. Sike, director, Financial Policy and Regulation Department.
Under the revised guide, issuance and replacement of regular or basic debit and credit cards will attract a N1,500 fee, while charges for premium debit, credit or hybrid cards will be negotiable.
In the 2020 guide, debit card charges were fixed at N1,000 as a one-off fee for issuance, replacement of lost or damaged cards, and renewal upon expiry, applicable across all card types.
The CBN said the review is part of its mandate to promote a safe and sound financial system, accelerate the adoption of innovative financial services, and enhance financial inclusion, particularly in micropayments and transactions.
According to the regulator, the revised guide expands the range of financial services, encourages innovation, strengthens oversight and accountability, and promotes financial inclusion through lower tariffs for micropayments. It also updates certain banking charges to support increased use of electronic channels and accommodate new industry participants since the 2020 version.
The apex bank said the draft has been exposed to the public for comments and input on the proposed fees, with submissions expected via [email protected] on or before May 08, 2026.
The guide provides a framework for the application of charges, including fees and rates, on products and services offered by financial institutions in Nigeria. It applies to all institutions licensed or regulated by the Central Bank of Nigeria.
The charges, according to the regulator, were developed following extensive consultations with stakeholders and are aimed at enhancing flexibility, standardisation, transparency and competition in the financial system.
It added that where charges are designated as negotiable, financial institutions must inform customers of their right to negotiate at the start of transactions and reach mutual agreement on applicable fees through verifiable means.
Where limits are specified, charges must not exceed the prescribed maximum or fall below the minimum.
The apex bank noted that the guide is not exhaustive and that financial institutions must seek prior approval before introducing new products, services or charges not covered.
The framework applies to a wide range of institutions, including commercial banks, merchant banks, payment service banks, non-interest banks, microfinance banks, finance companies, primary mortgage banks, development finance institutions, credit guarantee companies, mobile money operators, and other institutions designated by the regulator.
In line with existing consumer protection regulations, the apex bank said non-credit charges can only be applied to the extent of the available account balance, with any outstanding fees deferred until the account is funded. Such deferred charges will not attract interest.
The guide is to be read alongside the relevant guidance notes and glossary provisions and will supersede the 2020 version when it takes effect on May 1, 2026.
E-Financial
ProvidusBank Launches Ado-Ekiti Branch, Eyes Nationwide Rollout

ProvidusBank Plc has commissioned a new branch in Ado-Ekiti, advancing its expansion strategy across Nigeria’s high-growth markets while leveraging its compliance with the Central Bank of Nigeria’s (CBN) recapitalisation directive since January 2025.

ProvidusBank
The move aims to enhance financial inclusion, support local enterprises, and deliver banking services closer to communities and businesses.
At the event, Executive Director/Chief Financial Officer, Deoye Ojuroye, described the rollout as part of a 12-month plan to bolster the bank’s nationwide presence.
“Our approach is deliberate—we are growing in the right places, supporting real economic activity, and building a bank that is both resilient and responsive to customer needs,” Ojuroye said.
He emphasised the bank’s robust capital and risk management, stating: “We are well capitalised within our regulatory category, giving us confidence to expand responsibly while aiding businesses and communities.”
ProvidusBank plans further branches in strategic locations over the next year, underscoring its focus on scalability, accessibility, and sustainable growth as a trusted partner for individuals and enterprises.
E-Financial
Fidelity Bank Bolsters SME Growth with April Masterclass Series on Pricing, Digital Tools, Global Trade

Fidelity Bank Plc has launched a series of high-impact masterclasses in April 2026 to empower Nigerian Small and Medium Enterprises (SMEs) with practical skills for pricing, digital expansion, and international growth.

Fidelity Bank
The initiative aligns with the bank’s drive to boost SME operational efficiency and market access amid Nigeria’s economic challenges.
The flagship session, “Pricing That Works: How to Charge Right and Earn More,” took place on April 10 at the Fidelity SME Hub in Gbagada, Lagos. It drew about 100 entrepreneurs from diverse sectors, offering insights into costing, value-based pricing, pricing psychology, and customer perception to ensure profitable, customer-friendly strategies.
Buoyed by positive feedback, the bank rolled out three more sessions. The second, “Baking Masterclass: From Kitchen to Cashflow,” ran on April 14 and 15, providing hands-on training for bakers and food businesses to enhance product quality and profitability.
Divisional Head, SME Banking, Ugochi Osinigwe, stated: “At Fidelity Bank, we believe that when SMEs succeed, the economy grows. That is why we have curated masterclasses on pricing, product improvement, online sales, and global expansion to equip entrepreneurs with immediate, actionable tools.”
She highlighted the series as part of broader SME support via the Fidelity SME Hub, including advisory services, funding, and nationwide programmes. The bank recently earned the Best Retail and SME Bank Award from Independent Newspapers.
Upcoming events include “Grow Online Sales on a Budget” today, April 24, focusing on low-cost digital strategies for visibility and sales; and “Take Your Business Global: One-on-One Trade Advisory” on April 29, covering export readiness, payments, markets, and compliance.
Fidelity Bank, ranked among Nigeria’s top lenders, serves over 10 million customers via 255 branches, digital platforms, and its UK subsidiary, FidBank UK Limited. It has clinched awards like the 2024 Excellence in Digital Transformation & MSME Banking from BusinessDay BAFI Awards, Most Innovative Mobile Banking App from Global Business Outlook, Best Bank for SMEs from Euromoney, and Export Financing Bank of the Year from BusinessDay BAFI.
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