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Challenges of Last mile Infrastructure in Service Delivery

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Challenges of Last mile Infrastructure in Service Delivery
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One of the major obstacles to Telecommunications service delivery in the country is absence of last mile infrastructure required to deliver services to consumers of these services at their respective homes and offices.

Last mile infrastructure is that transmission infrastructure telecommunications operators used to deliver services to potential subscribers at their domains. Basically, infrastructure required in this regard includes optic fibre and microwave.

The need for effective transmission infrastructure especially fibre optic which is seen as being reliable become necessary in view of developments in the industry, which is geared towards improving quality of service as well as reduces cost of services to operators and subscribers. For instance, operators have before now relied heavily on satellite communications for their bandwidth requirement as against undersea cable because of unreliability of Sat-3 which then was the only in its category, but, now there are several alternative especially in the undersea cable, where we have Glo 1 and MainOne cable and awaited West Africa Cable System (WACS). The coming of these two telecommunications infrastructure has to a great deal drive down cost of bandwidth. Nigeria CommunicationsWeek investigation revealed that one mega byte per second bandwidth sold for $800 now goes for as low as $300 which is more than 100% reduction. This reduction can only be enjoyed by subscribers of telecommunications services if the needed infrastructure to deliver services to end users are available, in this case last mile fibre optics. But it is not readily available. Nigeria CommunicationsWeek gathered that all undersea cable infrastructure lands at the shores of Lagos and need to extend to different operators’ network switches and to transport this infrastructure from Lagos Island to Mainland area of Lagos will cost an operator $600 per one mega byte if it is to lease fibre optic from another operator that has it.

More so, the absence of this facility forced them to largely adopt microwave and satellite technology, few years ago, over 80 percent of telephone access in the country was rendered through satellite technology. Experts have noted that quality of service delivered using microwave technology is often times affected by atmospheric condition, making the technology not suitable for reliable service delivery compared to fibre optic cable also known as terrestrial infrastructure. But today, this scenario is fast changing as operators are now deploying fibre optic transmission network to improve on their service quality. But more work is still needed in this regard.

A fibre optic cable is made from a glass cladding that (due to its lower refractive index) reflects ‘escaping’ light back into the core, resulting in the light being guided along the fibre.

Currently, the growth and potential earning accruable from telecommunications services in Nigeria economy is comparable to other markets in the world, and the current rate of network growth across the country is impressive.

Quite a number of global technology corporations are extending their operations to Nigeria with multiplier effect on the economy, and international trade between us and other countries of the world.

However, it is encouraging to note that despite the rapid growth of telecommunications in the country, there is still a great opportunity for further growth and even development, as Nigeria being the most populous country in Africa, has an estimated addressable telecommunications market of 100 million subscribers presently. In view of the country’s landscape, she remains major market for long distance network operators due to increasing demand for multi-service, such as voice, data, video as well as rural telephony access.

Experience has shown that in order for predominantly mobile operators to improve on their quality of service, as well as capture multi-service segment of the market, they must invest in fibre optic backbone.

Efforts in this regard
The absence of terrestrial infrastructure in the telecommunication industry is being felt in all service deliveries. For instance, in direct-to-home satellite television broadcasting, it is a common occurrence for service to be disrupted each time it rains, more so, the hope of offering broadband internet service cannot be realized without a fibre optic infrastructure, its absence is responsible for the narrow band services rendered by operators in the sector.

It is against this backdrop that telecommunications giant; Globacom initiated its fibre optic ring project across the country. So far, it has completed Abuja to Kano, Minna, Enugu, Owerri, Uyo among others even as works on the last link between Lagos and Benin has reached advance stage.

Nigeria Telecommunications Limited (Nitel) has fibre optic ring that is not being used probably because of the monopolistic tendencies of the moribund company, which resulted in the federal government parastatal’s refusal to lease out the infrastructure to GSM operators that requested for it during their early roll out plan.
This however led to them embarking on similar project. MTN in order to meet the growing high-capacity transport and connectivity needs of the industry has almost completed a world-class quality Metropolitan Area Fibre Networks in Ibadan, Kano, Warri, and Aba. When completed, it will support anticipated voice, data and video growth in these cities by providing superior transmission capacity, reliability, robustness and quality service. This is in addition to 3,885km of fibre optic backbone networks popularly referred to as ‘Blaze’ network. Blaze was implemented in four phases, namely: Phases 1 and 2 southern and eastern rings with a total of 2,422km. Phase 3, Northern ring with a total span of 1,116km, Phase 4 Niger Delta with a total span of 347km. MTN is leveraging on this infrastructure to provide connectivity of some commercial banks as well as Central Bank of Nigeria.

Zain is not left out in this effort to improve service through effective transmission infrastructure of fibre optic. The company having taken delivery of its first fibre optic project 4,000km from Nokia Siemans has awarded another contract to the same company for the expansion of its existing 4,000km nationwide fiber backbone network by a further 6,000km.

Zain Nigeria, explained that the aim of the project is to create wide capacity for Nigeria’s growing number of customers demanding high quality broadband services by deploying self owned fiber.

Zain awarded the original project in November 2007, but Nokia Siemens Networks speed up the project’s preliminary deadline of June 2009, and completed Phase 1 of the project by end February. This phase 2 of the project has been completed.

In essence, Nigeria will begin to witness emergence of an improved and unlimited telecom services, massive expansion of networks and benefits or their existing market goodwill, and a significant increase in the demand for multi-service.

The market will begin to offer bundled services, as costs come down. The competition between wireless and wired line services would begin to grow.

Impact
Gbenga Adebayo, chief executive officer, Communications Network support service, said that aside improved transmission of voice call, data and video occasion by the expansion of fibre optic by telcos, there will be emergence of wired services. He said wired line services offer multi-service at very affordable rate without compromise on quality. According to him, the fixed nature of the service of wired line, provide for a long tern relationship between operators of the service and their customer. He said that, market research has shown that in the urban areas, a large number of residential customers have a higher retention of their fixed lines with better quality than mobile services.

Deolu Ogunbanjo, president of National Association of Telecommunications subscribers of Nigeria (Natcomms) said that transmission of telecommunication services via microwave contributes to poor quality of service being experienced by subscribers of telecom services, and that with a shift to more effective transmission by fibre optic backbone, Nigeria subscribers will begin to witness unmatched service delivery especially in video, and data service.

It is a known fact that challenges for wired network operators in the country range from the difficulty in infrastructure deployment, right of way approval processes, and unwillingness of operators to co-share ducts among others. But as these are gradually being addressed through the growing of national fibre optic transmission backbone, Nigerians are expecting the emergence of wired line services as telecommunications development is moving to the next level of value added which ultimately required bandwidth.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Nnaemeka Ani – The Architect of ‘Code and Courage’

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In the rapidly evolving landscape of African technology, few figures bridge the gap between high-level research and grassroots digital execution as effectively as Nnaemeka Ani.

Nnaemeka Ani - The Architect of ‘Code and Courage’

Nnaemeka Ani

As the Founder of MGX Research Center and the visionary behind MexyGabriel, Ani has emerged as a leading protagonist in the narrative of Nigeria’s technological self-reliance.

The Visionary: Founding MGX Research

At the heart of Ani’s philosophy is MGX Research, a center dedicated to “first-principles thinking.” Under his leadership, the center has become a beacon for data-driven innovation, moving beyond the “hype” of the tech world to focus on persistent, localized solutions.

Through MGX Research Center, he is building a multidisciplinary ecosystem that cuts across artificial intelligence, data science, cybersecurity, smart cities, digital identity, e-governance, EdTech, HealthTech, robotics, and automation

Ani’s mantra – “Africa’s rise begins with its own innovation” – is not just a slogan; it is a call to arms for African builders to stop seeking international validation and start authoring their own digital destiny.

As Founder and CEO of MexyGabriel Tech Company, Nnaemeka has driven multiple large-scale technology projects across Nigeria, focusing on digital infrastructure, enterprise solutions, identity and payment platforms, and youth-centered innovation programs. MGX Research Center functions as the research and development arm of this broader ecosystem, providing the thinking laboratory, prototypes, and strategic insights that inform products, policies, and investment decisions.

Nnaemeka is passionate about youth empowerment, innovation, and Africa’s digital future. His work through MGX Research Center aims to position Nigeria not just as a consumer of technology but as a creator of solutions, producing world-class research, thought leadership, and practical tools that can be deployed across states, universities, and private organizations.

He frequently collaborates with universities, government ministries, tech hubs, and global partners, championing a model where research is not locked up in theory but translated into deployable systems, smart policies, and scalable ventures.

Ani has demonstrated a unique ability to turn complex code into commercial and social value. His work has focused on:

  • Infrastructure for Good: Developing platforms that bridge the divide between urban tech hubs and rural communities.
  • Sovereign Technology: Championing the idea that African data should be managed by African-built systems.

The Public Servant: Digitizing Enugu State

Ani’s influence extends into the corridors of power. Serving as the Special Adviser to the Enugu State Governor on ICT, he has been instrumental in transforming the state into a burgeoning digital ecosystem.

His work in Enugu serves as a blueprint for “Governance-Tech Synergy,” proving that when political will meets technical expertise, public service delivery can be revolutionized.

“We are no longer just ’emerging’; we are competing. Africa will rise by code, by courage, and by us,” said Nnaemeka Ani.

Quick Facts: Nnaemeka Ani

Category

Detail

Current Roles

Founder, MGX Research; Founder, MexyGabriel; SA on ICT to Enugu State Governor.

Core Philosophy

“First-Principles Thinking” – Breaking problems down to their core truths.

Key Advocacy

Digital Sovereignty, Sovereign AI, and localized STEM education.

Notable Mantra

“By Code and By Courage.”


Why He Matters in 2026

As Nigeria enters a transformative year marked by the January 1, 2026 Tax Reforms and the push toward 70% Broadband Penetration, Ani represents the “New Guard” of leadership. He is one of the few voices consistently advocating for the Tripod Method, balancing technology, local policing, and traditional authority, to ensure that Nigeria’s digital growth is matched by national security.

Nnaemeka Ani is not just as a “tech guy,” but as a Strategic Reformer. He is a “Leader to Watch” because he understands that for technology to thrive in Nigeria, it must be supported by sound policy and cultural relevance.


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MTN Nigeria Appreciates Partners, Customers at Lagos Prestige Experience

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MTN Nigeria has hosted the Prestige Experience, a refined evening of culture, connection and celebration, as part of its ongoing Y’ellotide initiative marking the Yuletide season.

MTN Nigeria Appreciates Partners, Customers at Lagos Prestige Experience

MTN Nigeria

The event, held on Friday at The Royal Box, Victoria Island, Lagos, brought together customers, partners, stakeholders, and dignitaries in an atmosphere of appreciation and festivity.

The Prestige Experience showcased Nigerian creativity and elegance through a curated blend of fine dining, fashion, and music. Guests were treated to Michelin-inspired cuisine prepared by renowned Chef Stone, fashion showcases highlighting African heritage, and soulful performances by acclaimed singer Asa.

The evening was anchored by popular hosts Ebuka Obi-Uchendu and Michelle Dede, with comedic interludes from veteran comedian Alibaba.

Speaking at the event, Dr Ernest Ndukwe (OFR), Chairman of MTN Nigeria, described the gathering as an expression of gratitude and partnership. He said the Prestige Experience reflected MTN’s appreciation for the trust Nigerians continue to place in the brand.

“The MTN Prestige Experience is a cornerstone of our commitment to you, our valued partners. Your trust and continued patronage are the bedrock of our success, and this gathering reflects our appreciation for that trust.

“We are not just a service provider but are committed to being a trusted partner in Nigeria’s progress,” Ndukwe said.

In his remarks, Dr Karl Toriola, Chief Executive Officer of MTN Nigeria, emphasised the importance of genuine connection during the festive season.

“We recognise the immense value of the relationships we have built together, and we are committed to ensuring that your experience remains unparalleled.

“You are essential partners in our journey, and we look forward to many more years of shared success and collaboration,” Toriola said.

Distinguished guests at the event included members of MTN’s Board and Executive Management, industry leaders, government officials, members of the diplomatic community, and representatives from the creative sector, reflecting the diversity and richness of the MTN ecosystem.

The Prestige Experience forms part of MTN’s broader Y’ellotide celebrations, which reaffirm the company’s belief that meaningful connections and shared experiences remain central to its relationship with Nigerians.


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Google Finally Allows Users to Change Gmail Address, Keeps Data and Services Intact

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Google has unveiled a new feature that allows Gmail users to change their existing email addresses without losing data or access to services, marking a major shift in the company’s long-standing policy.

Google Finally Allows Users to Change Gmail Address, Keeps Data and Services Intact

Gmail

According to an update on Google’s account help page, the new option enables account holders to replace their current @gmail.com address with a new one while retaining all associated data, including emails, photos, and integrations with services such as Google Drive, Maps, and YouTube.

The guidance, however, was first spotted on the Hindi version of Google’s support page, suggesting that the rollout may begin in India or Hindi-speaking markets before expanding globally.

The English-language support page still carries the older advisory that Gmail addresses “usually cannot be changed.”

Google explained that under the new policy, users who update their Gmail address will automatically keep their original address as an alias.

This means emails sent to the old address will continue to arrive in the inbox, and the original address will remain valid for signing in to Google services.

Previously, users seeking a new Gmail address had to create an entirely new account and manually transfer their data, a process that often disrupted third-party app integrations. The new feature eliminates that inconvenience, ensuring continuity for users.

The company further clarified that while users can reuse their old Gmail address at any time, accounts that change their address will face certain restrictions.

These include a 12-month waiting period before another new Gmail address can be created, and the inability to delete the newly chosen address once it has been set.

Google assured users that all existing data would remain intact after an address update, including stored photos, messages, and emails.

The gradual rollout of the feature indicates that full global adoption is expected in the coming months, a move likely to be welcomed by millions of users who have long requested the ability to update their Gmail identities without starting afresh.


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