Telecom
Changing Telecom Landscape Through Number Portability
There has been clamour by Global System for Mobile communications subscribers in the country for the regulatory authority in the industry to implement number portability, which is believed to be panacea to the lingering quality of service issues. This report looks at benefit and challenges in implementing the system in Nigeria.
Nigerian Communications Commission (NCC) has severally indicated its intensions to introduce number portability in the telecommunications sector this year as a move to check poor quality of service, anti competitive behavour by operators as well as ensure economic growth through telecommunications service delivery.
Number portability is a circuit-switch telecommunications network feature that enables end users to retain their telephone numbers when changing service providers, service types, and or locations.
Wireless number portability (WNP) when fully implemented nationwide by both wireline and wireless providers, portability will remove one of the most significant deterrents to changing service, providing unprecedented convenience for consumers and encouraging unrestrained competition in the telecommunications industry. Observers believe that, this is the best method to increase the efficiency of the service provider by increasing the competition, thereby ensuring better services in all respects.
From the subscribers’ perspective, this is a deceptively simple and very welcome change, because they can change wireless service providers without worrying about notifying friends, family and business contacts that their wireless number is changing. In addition, being able to ‘port’ a number from one provider to another eliminates the hassle and expenses of changing business cards, stationery, invoices and other materials for businesses.
From the wireless carrier’s perspective the change is anything, but simple. Virtually all of wireless carriers’ systems are affected. Especially any system that relies on mobile identity numbers (MINs) or mobile directory numbers (MDNs) will be affected. Examples of critical systems and processes that would be affected are: billing, customer service, order activation, call delivery, roamer registration and support, short messages service center, directory assistance, caller ID, calling name presentation, switches, maintenance and CSC systems, home location registers (HLRs), and visiting location registers (VLRs).
According to Thomas Mazzone, vice president, Sales and Alliances Telcordia Interconnection Solutions, Number Portability types include, service provider portability; this is the ability for end users to retain the same geographic or non-geographic telephone number as they change from one Operator to another such as toll-free.
Location portability is the ability for end users to retain the same geographic or non-geographic telephone number as they move from one permanent physical location to another, while service portability refers to the ability for end users to retain the
same geographic or non-geographic telephone number as they change from one type of service to another.
Mazzone added that key drivers for number portability are deregulation and introduction of competition globally, enhanced competition among operators, introduction of new bundles of services as well as creation of downward pressure on prices.
He explained that further that the system makes it easier for newer entrants to gain market share and also enhances the concept of personal mobility like personal terminal.
Engr. Ernest Ndukwe, executive vice chairman, Nigerian Communications Commission (NCC) said that number portability will empowers subscribers to manage their "personal brand" with freedom to change operators, enables fair competition amongst operators and allow innovation to flourish with greater return on investment.
"It will reward creative marketing, service features, pricing models, and high quality with growth in subscriber numbers, revenue, and ARPU," he added. Overview
Though it was introduced as a tool to promote competition in the heavily monopolized wireline telecommunications industry, number portability became popular with the advent of mobile telephones, since in most countries different mobile operators are provided with different area codes and, without portability, changing one’s operator would require changing one’s number. Some operators, especially incumbent operators with large existing subscriber bases, have argued against portability on the grounds that providing this service incurs considerable overhead, while others argue that it prevents vendor lock-in and allows them to compete fairly on price and service. Due to this conflict of interest, number portability is usually mandated for all operators by telecommunications regulatory authorities. In the US, LNP was mandated by the FCC in 1996 with the First Report and Order on LNP and Number Pooling. The mandate required all carriers in the top 100 MSAs (metropolitan statistical areas) to be "LNP-capable" and port numbers to any carriers sending a BFR (bona fide request). The ability to keep a number while switching providers is thought to be attractive to consumers. It was also a major point made by CLECs (Competitive Local Exchange Carriers) preventing customers from leaving Incumbent Line Exchange Carriers (ILECs), thus hindering competition.
In the U.S., the Federal Communications Commission (FCC) has mandated this in order to increase competition among providers. As of late November 2003, LNP was required for all landline and wireless common carriers, so long as the number is being ported to the same geographical area or telephone exchange. This latest mandate included carriers outside the top 100 MSAs that theretofore enjoyed a rural carrier exemption.
In the United States and Canada, mobile number portability is referred to simply as WNP or WLNP (Wireless LNP). In Japan and Pakistan it is referred to as mobile number portability, (MNP)[1].Wireless Number Portability is available in some parts of Africa, such as South Africa which is the fourth-fastest growing mobile communications market in the world. The country’s three cellular network operators – Vodacom, MTN and Cell C provide telephony to over 39 million subscribers or nearly 80% of the population.
The introduction of number portability as well as the arrival in 2006 of Virgin Mobile, a virtual network service provider that operates in partnership with Cell C, has helped enhance competition. South African mobile companies are making inroads into Africa and the Middle East, with MTN leading with over 20 operations in these emerging markets. Egypt commenced the implementation of number portability on April 7, this year.The Inhibitors
Huge cost is one of the most common barriers in WNP implementation, within any country. Service Providers have been constantly bargaining for time, based on the cost factor, from their respective governments. Referring to the example of the US, where each of the large carriers would need to spend $50–60 million to institute the service and an equivalent sum to maintain it. The FCC on this plea gave wireless carriers in the US a year to resolve implementation issues. The experience of developed countries exhibits that local number portability for fixed wireline was introduced within two to three years of introduction of competition to incumbent state telcos. The cost estimate for the implementation of WNP in developed nations like the US can be very helpful for the other countries, who wish to think on the lines of number portability. To add on increased marketing costs are to be realized as the carriers look to lock up their current base before number portability is implemented, and then aggressively pursue the customers of other carriers thereafter.
Customer retention/increased competition issues: Every subscriber in a race to retain its customer would like to offer its customers best services so as to save them from porting. It’s like a blessing in disguise for the customers, as they would get better service irrespective of the carrier, albeit with the same number.
Infrastructure upgrade; to support WNP, a company has to upgrade both its hardware and software capabilities, which will amount to some cost. Software need to be upgraded to provide proper routing of calls. The carriers need to upgrade their networks to handle portability requests. The provider, which has its portability compatible would be expected to attract maximum customers and will emerge the winner.
Cost Recovery and Bill Reconciliation/Query Processing; when a customer plans to shift, the old service provider (OSP) has to perform a query to identify if there are any billing amounts pending, which they need to recover before the subscriber moves to the new service provider (NSP).
Engr. Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (Alton) said that number portability is a common practice all over the world; it is a feature that can be supported by networks. But, he said that the regulatory authority has not done well in its approach to introducing number portability as it has not carried operators along.
This some industry watchers attributed to refusal by operators to be apart of a forum organized by NCC to educated operators on implementation of number portability held last year.
Although some sections of stakeholders have describer the uninteresting attitude of operators especially Global System for mobile communications (GSM) operators to fear of losing subscribers in view of poor quality of service by such operators.
They argued that most Nigerian subscriber don’t want to change their mobile phone which their friends and business associates have known them with, which is responsible for them not willing to move to other service providers even when their network operator’s service delivery is poor.
Adebayo urged for stakeholders’ involvement to determining the commercial, engineering and administrative implication of number portability implementation.
As mobile subscribers in the country are anxiously waiting for the commencement of the implementation of number portability which will ensure an improved quality of service, observers caution that operators be carried along to ensure it smooth implementation for it to achieve the desire result as in other countries.
Telecom
NITDA Unveils Ambitious Strategy to Turn Southwest into Nigeria’s Next Innovation Powerhouse

National Information Technology Development Agency (NITDA) has entered into a strategic partnership with the Development Agenda for Western Nigeria (DAWN) Commission through the signing of a Memorandum of Understanding (MoU) aimed at accelerating digital literacy, innovation development, and economic growth across Southwest Nigeria.

Director General NITDA, Kashifu Inuwa CCIE, Director General DAWN Commission Dr Seye Oyeleye alongside representatives of both organisations, display signed copies of the Memorandum of Understanding (MoU) upon its signing at NITDA Headquarters, Abuja.
Speaking at the signing ceremony in Abuja, NITDA Director General, Kashifu Inuwa, described the agreement as a significant step toward leveraging human capital and fostering regional collaboration to drive sustainable national development.
He commended the Southwest region for its longstanding culture of cooperation, noting that collective action remains essential for national progress.
“The Southwest continues to inspire when it comes to collaboration because no one succeeds in isolation. Other regions can learn from this model of cooperation.
“For Nigeria to grow, we must understand our strengths at both the state and regional levels and build on them,” he said.
Inuwa emphasised that Nigeria’s greatest resource is its people, stressing that investments in digital skills, innovation, and technology are critical to creating prosperity and expanding economic opportunities.
According to him, the partnership will facilitate knowledge exchange, capacity building, and innovation-driven initiatives capable of empowering citizens to develop local solutions with national and global impact.
Highlighting NITDA’s ongoing efforts to deepen digital transformation nationwide, he said the Agency is scaling digital literacy programmes, supporting innovation hubs, and promoting technology development across the country.
He noted that innovation flourishes where talent, infrastructure, and supportive policies intersect, making it important for every region to identify and strengthen its comparative advantages.
“Lagos has already established itself as a fintech hub and the commercial centre of the country. Abuja is emerging as a GovTech cluster, while other regions can develop specialised ecosystems around manufacturing, commerce, and other sectors.
“Every region possesses unique strengths that can be transformed into thriving innovation clusters,” he stated.
The NITDA boss expressed optimism that the collaboration would accelerate the implementation of the Agency’s strategic initiatives throughout the Southwest.
He added that both organisations had already begun working together prior to the formalisation of the agreement and called for swift action following the signing.
“We are excited about this partnership and look forward to translating our shared vision into tangible outcomes. While engagements have already commenced, I would like to see even greater momentum after the signing of this MoU,” he added.
In his remarks, the Director General of the DAWN Commission, Seye Oyeleye, highlighted the importance of digital literacy in preparing citizens for future opportunities and ensuring meaningful participation in the digital economy.
He noted that the Commission, which coordinates development initiatives across Ekiti, Lagos, Ogun, Ondo, Osun, and Oyo States, views the partnership as a strategic vehicle for advancing Nigeria’s digital transformation agenda.
Oyeleye highlighted Nigeria’s target of equipping 100 million citizens with digital skills by 2030 through the Digital Literacy for All Initiative, stressing that the Southwest has a pivotal role to play in achieving the national objective.
“Nigeria has committed to equipping 100 million citizens with digital skills by 2030. Southwest Nigeria is not merely a contributor to that vision; it is central to its success,” he said.
He explained that the MoU formalises a shared commitment to ensuring the effective implementation of NITDA’s programmes, particularly the National Digital Literacy Framework, across the region.
He added that the Commission would leverage its extensive network and partnerships across the six Southwest states to bridge federal digital initiatives with local communities, institutions, and young people.
“We will work to ensure that NITDA’s frameworks are not only implemented but strengthened. Our reach across the Southwest positions us to connect federal digital infrastructure and programmes with communities and young people who require the skills needed to thrive in the digital economy,” he stated.
Oyeleye further assured NITDA of the Commission’s commitment to delivering measurable results throughout the five-year duration of the agreement, noting that the true value of development institutions lies in the impact they create rather than the agreements they sign.
The MoU reflects the shared determination of both organisations to advance digital literacy, strengthen innovation ecosystems, and create sustainable economic opportunities for citizens across Southwest Nigeria, further supporting the country’s journey toward a robust and inclusive digital economy.
This version improves readability, strengthens attribution, and adopts a more polished newspaper-style structure suitable for publication.
Telecom
Airtel Africa Foundation Publishes Inaugural Annual Report

Airtel Africa Foundation, the philanthropic arm of Airtel Africa plc, has released its inaugural annual report, marking its first full year of delivery and impacting millions of learners and communities across Africa.

During the reporting period, the Foundation committed $6.2 million to interventions across its four strategic pillars; Financial Inclusion, Education, Environmental Sustainability and Digital Inclusion (FEED), with education receiving the largest share of investment.
Key achievements include connecting 1,028 schools to the internet through its partnership with UNICEF, bringing the total to 3,296 schools connected across 13 countries, reaching over 2 million learners and nearly 39,000 teachers. In addition, 64 zero-rated digital platforms enabled over 11 million learners to access free educational content.
The Foundation also improved the condition of public schools, with seven fully renovated and 43 undergoing upgrades under the School Adoption Programme that integrates infrastructure improvements with digital access and holistic student development.
Through the Airtel Africa Tech Fellowship, 257 full university scholarships were awarded in Malawi, Nigeria, Tanzania, the Democratic Republic of Congo, and Uganda, expanding access to STEM (Science, Technology, Engineering and Mathematics) education and building a pipeline of high-potential African technology leaders.
In addition to this, 30,530 youth and women were trained through digital skills initiatives delivered with national, multilateral, and private-sector partners.
Segun Ogunsanya, Chair, Airtel Africa Foundation said: “The Airtel Africa Foundation was established to help dismantle barriers caused by unequal access to opportunity. While talent and ambition are abundant, access to education, digital tools and economic participation remains uneven. Through partnerships and our continental reach, we are committed to investing in communities furthest from opportunity.”
The report also underscores the Foundation’s growing focus on measurable outcomes and long-term systems change.
The Foundation aims to scale proven interventions in the year ahead, including expanding its School Adoption Programme to over 80 schools, increasing scholarships to more than 600 youth, providing free internet connectivity to an additional 2000 schools, and extending digital skills and financial inclusion initiatives to underserved communities.
“As a Foundation, we are positioned to deliver skills development and lasting change at the individual and household level, while partnering with governments to unlock Africa’s economic transformation”, Mr Ogunsanya added.
Telecom
Zoho Unveils Homegrown Server, Takes Bold Step Toward Tech Independence

Zoho Corporation, a global technology company and parent company of Zoho and ManageEngine, announced the launch of Nathu La, a designed-in-house server and a pivotal step in the company’s journey towards building its full technology stack, from the hardware layer to software applications.

Zoho
With Nathu La, Zoho has achieved equivalent performance with 12-18% lower power consumption and 20-30% lower total cost of ownership (TCO), thereby reducing inference costs. The Nathu La server, comprising Intel® Xeon® 6 processors, was developed collaboratively with Intel, leveraging their enablement capabilities and technical expertise.
“Zoho Corporation has invested in building its own technology stack from the ground up over the last three decades. The Nathu La server launch is in line with that goal,” said Kehinde Ogundare, Country Head, Zoho Nigeria.
“With our strategy of using contextual, right-sized models, running on our own platform, on our own servers, in our own data centres, we are compounding the benefits accrued from owning and operating our entire technology stack.
“This ensures that our solutions are more sustainable and accessible for businesses. These long-term R&D investments we are making at every layer of the stack are aimed at delivering customer value.”
Building the Full Technology Stack
The design philosophy behind Nathu La is rooted in the Open Compute Project (OCP), emphasising modularity, thermal efficiency, and ease of maintenance. This enables Zoho’s data centres to significantly reduce total cost of ownership and power consumption.
Zoho plans to host its applications on the Nathu La server platform, enabling the company to optimise the full software-hardware stack for its specific workloads, reduce costs, improve performance, and strengthen data governance for its global customers. This will also help bring down inference costs for Zoho’s AI usage.
Developed Hardware Engineering Talent
In 2020, Zoho established a small R&D team in Nagpur, a Tier 2 town in India, focused on projects such as server design and systems engineering. Members of the Nathu La R&D team include hires from SETU – short for Student’s Engagement for Transformative Upskilling – an initiative designed to build a pipeline of industry-ready engineers, with a focus on advanced learning in Electronics System Design and Manufacturing (ESDM).
The initiative directly addresses the growing need for stronger foundational engineering skills in an era increasingly influenced by AI-assisted development. By prioritising hands-on innovation and first-principles problem-solving, SETU helps cultivate deeper research capabilities, creativity, and applied engineering expertise. To date, over 300 students have been trained through the programme, some of whom have joined Zoho.
What’s Inside
The Nathu La server motherboard and chassis platform is the result of five years of R&D across hardware, firmware, and systems management. Based on Intel® Xeon® 6 Processors, the server is designed to optimise performance for virtualisation (VM), High Performance Computing (HPC), AI inference, and storage applications. This results in improved performance of Zoho applications for end users.
The server features customised power delivery subsystems, an in-house DC-SCM (Data Centre Secure Control Module) design, and modular chassis options compatible with diverse end-user environments, offering flexibility across deployment types.

All modular components – including the DC-SCM and NIC (Network Interface Card) – were designed in-house by Zoho’s hardware engineering team and assembled through electronics manufacturing partners, enabling tighter integration and quality control across the platform. Over five patents have been filed covering advanced thermal management and cost-optimised server architecture designs.
Moving Towards Technological Sovereignty
Nathu La is engineered with hardware-rooted security at every layer of the stack. The platform’s indigenous IP-driven approach reduces dependency on external entities for security audits, firmware updates, and licensing continuity.
The solution aligns with open-source software principles and reflects Zoho’s broader commitment to building sustainable, secure, and scalable digital infrastructure. It also supports the growing global focus on digital sovereignty, local innovation ecosystems, and high-performance computing capabilities.
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