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Chevron Nigeria: A Model for Other Multinationals

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By Eniola Otun Ade-Bisiriyu

Since I departed Nigeria over 17 years ago for further studies and subsequently settled in the United States of America, one irony that has never ceased to amaze me is the failure of the government in Nigeria to match its public statements with action, especially in local content promotion, patronage and development.

Here in the United States, one cannot help but admire how the US government fights for and protects the interests of its own local brands, notably in the face of competing foreign brands.

A case in point is the ongoing trade war with China and the still-prevalent censure of Huawei, a multinational technology corporation headquartered in China. Granted the US government may come down hard on its own local entities when it comes to anti-trust issues, concerns over infringement of user privacy or even tax avoidance, however, it would never stand by and watch foreign brands eat the lunch of its own home-grown companies.

Nevertheless, this seems to be the status quo in Nigeria, as the experience from my recent trip back home to the beloved motherland proved.

China is another very good example of a government that is fiercely protective of its own. A fallout of the trade war with the United States is the fact that local Chinese entrepreneurs have been able to turn overnight billionaires, by cashing in on a combination of factors, including the encouragement of local enterprise by the Chinese government, a burgeoning population and enforced patronage of local products and solutions. In China, for instance, Facebook, YouTube, Instagram, Google and many other foreign tech solutions are banned. For each of these and many others on the banned list, the Chinese have a local substitute app that has succeeded in helping China mint new dollar billionaires on a regular basis.

First, it is imperative for us to take into cognizance the difficulties with doing business in Nigeria – a factor, which on its own, makes local entities operating out of here already disadvantaged, when compared with their foreign counterparts. A recent World Bank report shows that Nigeria is ranked a lowly 131 out of 190 countries surveyed in the Ease of Doing Business scale. A deep dive into the report reveals some of the startling parameters that makes Nigeria such a harrowing and challenging terrain for local businesses.

Nigeria ranks an abysmal 169 in access to electricity for business owners, while it also stands nearly at the bottom of the pile with a shocking 183 rank in the area of registering property. The report equally brings into sharp relief the encumbrances borne by businesses in Nigeria when it comes to trading across borders, with the country ranked a worrisome 179. Other areas in which Nigeria ranks poorly in the Ease of Doing Business scale include resolving insolvency (148), paying taxes (159) and enforcing contracts (73).

The foregoing, despite all the sweet talk by the government, paints a picture of a tough operating environment for Nigerian businesses, many of which also must contend with poor infrastructure and an economy hobbled by over-reliance on oil.

For these challenged businesses in Nigeria, one would expect the government to do much more in promoting and protecting their patronage, not only by corporate entities, but more importantly by the government and its agencies. There is no disputing the fact that government is the biggest spender, especially in this part of the world and having outstanding local-grown businesses enjoy the patronage of government, solely on a merit-driven basis, would go a long way in boosting the profile of these businesses, create more jobs for Nigerians and even give them the much-needed impetus and confidence to compete more favourably with their advantaged foreign counterparts who operate out of more convenient and support-driven climes.

However, the reality on ground is far from this.

This is one of the reasons Chevron Nigeria deserves huge commendation for being not just an example to other multinationals operating out of Nigeria, but equally for showing the Nigerian government the way to go in matching words with action.

In October, my elder brother had invited me to meet a few of his Ikoyi club colleagues, three of whom were employees of Chevron Nigeria. We had driven round to their residence to pick them up and met them rounding off some official tasks, using Zinox laptops. It was a remarkable sight and in the course of our interaction, I was informed that the computers, workstations and other systems used by Chevron were all supplied by Zinox. Initially, I had assumed it was an American brand (based on the fact that Chevron Corporation is headquartered out of the US) as I was not very familiar with the name, but the sleekness and cutting-edge design of the systems my hosts were using had caught my attention. Imagine my surprise when my hosts informed me that it was a Nigerian brand and that Chevron Nigeria had been using the Zinox brand for over 16 years and without any complaints.

Surprised, I pressed further and enquired if Zinox had expatriates such as Indians working with them but was told that the company is peopled throughout by Nigerians. My interest was piqued and I had subsequently done a quick research which opened my eyes to the world-class status of the company.

For Chevron Nigeria, one of the most popular multinationals in Nigeria to have patronized Zinox for over a decade, it is certainly not a fluke or a chance occurrence, neither would it be a business relationship that is not founded on merit. I have been based in the United States for over 15 years now and I know for sure how things work over there and the intense scrutiny, painstaking justification and approvals that would have been secured for Chevron to keep using Zinox.

Inside, I was elated and proud to be a Nigerian and equally delighted to be associated with Chevron Nigeria.

But I recently encountered a development that burst my bubbles and showed me that we still have a long way to go in getting it right here in Nigeria.

In the course of my extended stay in Nigeria (I had arrived in October, way before the festive season), I also had the opportunity of paying a visit to a former classmate in my Ph.D. class in the US, who incidentally works as a consultant for the Ministries of Transportation and Education here in Nigeria. This fellow, whose identity would remain withheld for obvious reasons, had invited me to accompany me on a visit to the Ministry of Transportation in Abuja. On arrival there, I was shocked to see that virtually all of the computer systems being used by staff of the Ministry were foreign brands, ranging from HP to Dell and others.

I could not believe my eyes!

Here was a Chevron Nigeria, on one hand, a globally renowned multinational from a fiercely patriotic nation such as the United States convincing its foreign management of the quality of Zinox laptops, workstations and other devices for use by its entire staff in the country for their undoubtedly complex computing tasks; but on the other hand, is a Ministry of Transportation in Nigeria who could not trust or patronize its own local products for their basic Word Processing tasks. What a pity!

But my former classmate was a bit taken aback at my reaction. In fact, I learnt from him that this was a common sight in virtually all Nigerian government Ministries, Departments and Agencies (MDAs) as most of them hardly use local products or resources. He pointed out the case of Innoson Motors as another solid Nigerian brand which manufactures vehicles which Nigerian politicians and civil service officials hardly use, even for their pool cars.

One must not fail to commend the administration of former President Olusegun Obasanjo who did a lot in encouraging patronage of local businesses. His actions and sound policy directions in the area of local content promotion went a long way in shoring up indigenous capacities among entrepreneurs in Nigeria. Admittedly to a lesser extent, the administration of Goodluck Jonathan equally did its best in this regard.

And with the current administration, it is an open secret that one of the major reasons Nigerians voted overwhelmingly for President Muhammadu Buhari is his anti-corruption stance and patriotic zeal. The president is a firm believer in the Nigerian ideal and is known to go out of his way in fighting for Nigeria’s interest. Further buoying President Buhari’s scorecard in the protection of local interests is his brilliant selection of the highly cerebral Dr. Ibrahim Pantami as Minister of Communications and Digital Economy, a man under whom this strategic ministry has done so much in protecting Nigeria’s sovereignty and fidelity of our collective data.

But it is clear that even with the best intentions of the current administration and others that have gone before it, there are selfish and vested interests within the polity that continue to rubbish local content efforts, keeping credible Nigerian businesses in the shadow of their foreign counterparts at the detriment of our national development.

With this worrisome scenario, how does the Nigerian government expect to transform the country into a regional or world power or even better the lot of its citizenry? Can we factor in the scarce foreign exchange or number of jobs that is being lost to foreign patronage in the face of world class and excellent substitutes that abound here in Nigeria? How do we expect Nigeria to mint dollar-billionaires on a regular basis like the Chinese do for fun? Or when can we even produce the next Mark Zuckerberg or Jeff Bezos when budding entrepreneurs here know that their government can never support them to grow?

Corruption is the usual fall-guy when cases like this comes up. But, in my own opinion, we need to look beyond just corruption and begin to pose serious questions.

Imagine if Nigeria did not have a local entrepreneur like an Aliko Dangote in the cement business or a Mike Adenuga representing us in the foreign interest-dominated telecoms sector. What would be the fate of the average man in the street when the price of cement hits the roof? Indeed, what would be the fate of our collective national data in the hands of foreign telecoms companies? Perhaps, we may not understand the gravity but the fact that Nigeria can count on such strong local enterprises in these industries and other critical ones is a blessing and a strong pointer to our sovereignty as a people.

A lot has been said about the growing prevalence of technology as a bastion of future wealth and the determinant of the wealth of nations. However, this reality seems to be lost on the powers that be here in Nigeria.

Indeed, the plight of tech companies in Nigeria, as seen from my recent experience back home, shows that Zinox and others, may be sadly fighting against a very strong tide, despite putting food on the table of many Nigerians through direct and indirect employment opportunities as well as their undoubted contributions to the economy.

The Nigerian government must wake up and smell the coffee!

 

Eniola Otun Ade-Bisiriyu is an academic based in the United States


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Dr. Cairo Ojougboh Foundation Bolsters Nigeria’s Education Drive with ₦2.7m Student Support

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Dr. Cairo Ojougboh Foundation has reinforced government’s educational development efforts in Nigeria through a targeted initiative honouring the late medical doctor and House of Representatives member, Dr. Cairo Ojougboh.

Dr. Cairo Ojougboh Foundation Bolsters Nigeria's Education Drive with ₦2.7m Student Support

L-R: Son of the late Dr, Cairo Ojougboh, Mr. Nkem Ojougboh; Chairperson, Dr. Cairo Ojougboh Foundation, Mrs. Bose Ojougboh and another son, Mr. Orieka Ojougboh, during the event in Agbor, Delta State recently.

The foundation recently hosted a programme themed “Your Future, Your Choice” at St. Columba’s Grammar School in Agbor, headquarters of Ika South Local Government Area, Delta State.

It presented a cheque of ₦2,700,000 to cover examination fees for students preparing for West African Examinations Council (WAEC), National Examinations Council (NECO), and Junior Secondary School (JSS) 3 exams.

Academic excellence received further boosts with cash rewards for top students across the school’s nine academic arms, alongside distributions of notebooks and writing materials to enhance learning.

Chairperson Mrs. Bose Ojougboh, joined by her sons Mr. Nkem and Mr. Orieka Ojougboh, urged students to view challenges as stepping stones, embrace discipline, consistency, and focus, and make intentional choices shaping their futures.

“The school that moulded Dr. Cairo’s values deserves our support,” she said, highlighting the foundation’s commitment to inspiring hard work and personal growth.

Old Boys of St. Columba’s Grammar School, led by Elder Ndudi Agholor, attended in force, sharing nostalgic reflections and praising the school’s sustained high standards under current leadership.

School Principal Rev. Fr. Joseph Ugboh and Ika South LGA Chairman Engr. Jerry Ehiwarior lauded the initiative as “commendable and impactful,” calling for its continuation to preserve Dr. Ojougboh’s legacy of discipline, excellence, and service.

They noted the support had motivated students to pursue their goals with renewed determination, ending the event on a hopeful note.


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New Horizons Nigeria Breaks Ground: First to Fuse Mandarin into ICT Curriculum

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In a landmark educational innovation, New Horizons Nigeria has become the first institution to integrate the Chinese (Mandarin) language into its ICT curricular as an elective, thereby positioning Nigerian students for relevance in the rapidly changing world order.

New Horizons Nigeria Breaks Ground: First to Fuse Mandarin into ICT Curriculum

Mr. Tim Akano, Managing Director and CEO of New Horizons Systems Solutions Limited

New Horizons Nigeria is a leading ICT training and solutions provider committed to provide individuals and institutions with future-ready skills. Through innovative program, global partnerships, and strategic foresight, the organization continues to redefine education, workforce development, and global competitiveness.

With over 80% of global consumer products manufactured in China and China’s growing dominance in global supply chains and labour markets, New Horizons Nigeria recognizes the urgent need for the current generation to understand, speak, and engage with the Chinese language and culture. As global economic power dynamics evolve, the labour market is increasingly tilting towards China, making Mandarin proficiency a critical competitive advantage.

According to Mr. Tim Akano, Managing Director and CEO of New Horizons Systems Solutions Limited, Nigeria, the program represents far more than a language course.

He asserted that very soon, the global labour market is likely to increasingly reflect China’s influence rather than the predominantly western orientation it currently exhibits. Language will be a major differentiator and the first Chinese-speaking technology experts in Nigeria will have a significant advantage, especially in integration into Chinese companies operating locally and globally.

Therefore, New Horizons Nigeria has officially launched a Mandarin Scholarship Program with China Advancement Opportunity, selecting 100 outstanding students from five prominent Nigerian secondary schools. This initiative marks a major milestone in Nigeria–China educational cooperation and reflects a forward-thinking response to shifting global economic realities.

Furthermore, the scholarship program has commenced with an intensive three-month online Mandarin training and at the end of the program, the top-performing students will be selected strictly on merit. 20 outstanding students will receive an additional scholarship valued at $2,500 per students to participate in a one-year pre-degree Mandarin and cultural immersion program in China. From this group, the best candidates will progress to fully funded admission scholarships into top universities in China. This initiative is designed not only to build language proficiency but also to enhance global competence, international exposure, and cultural intelligence among Nigerian students.

Also, to maintain international academic standards, participating schools are required to comply with strict guidelines. They will be obligated to join the online classes ten minutes earlier, they must have a minimum of 85% attendance throughout the program, and must ensure they have a stable internet connectivity, reliable power supply and a conducive learning environment.

Therefore, School owners and administrators have been formally congratulated and strongly encouraged to nominate their most disciplined, and committed students, as advancement to the China program will be strictly merit-based.

However, apart from students, internation business men are equally encouraged to attend New Horizon’s Mandarin executive lessons which will equip them with basic Chinese language to enhance their business communications.

Additionally, while the pilot phase begins with selected secondary schools which includes Startrite School, Lightway School, British Nigerian Academy School, Honeyland Schools and Great Heights School, the Mandarin program will be available as an elective ICT course at all New Horizons retail centers.

This is done to extend access to students and learners beyond its partner schools and within one year, committed learners will be able to communicate effectively in Mandarin, which will open doors to global employment, trade, and cultural exchange.

In conclusion, a Mandarin Cultural Fiesta will be hosted, bringing together educators, students, institutional partners, and distinguished guests from China and Nigeria. The event will celebrate outstanding performance, cross-cultural exchange, and the strengthening of bilateral educational ties.

For enquiries and participation details, interested individuals are encouraged to contact New Horizons Nigeria via 08125541750


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Why the Future of PR Depends on Healthier Client–Agency Partnerships

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By Moliehi Molekoa, Managing Director of Magna Carta Reputation Management Consultants and PRISA Board Member

The start of a new year often brings optimism, new strategies, and renewed ambition. However, for the public relations and reputation management industry, the past year ended not only with optimism but also with hard-earned clarity.

Why the Future of PR Depends on Healthier Client–Agency Partnerships

Moliehi Molekoa

2025 was more than a challenging year. It was a reckoning and a stress test for operating models, procurement practices, and, most importantly, the foundation of client–agency partnerships. For the C-suite, this is not solely an agency issue.

The year revealed a more fundamental challenge: a partnership problem that, if left unaddressed, can easily erode the very reputations, trust, and resilience agencies are hired to protect. What has emerged is not disillusionment, but the need for a clearer understanding of where established ways of working no longer reflect the reality they are meant to support.

The uncomfortable truth we keep avoiding

Public relations agencies are businesses, not cost centres or expandable resources. They are not informal extensions of internal teams, lacking the protection, stability, or benefits those teams receive. They are businesses.

Yet, across markets, agencies are often expected to operate under conditions that would raise immediate concerns in any boardroom:

  • Unclear and constantly shifting scope

  • Short-term contracts paired with long-term expectations

  • Sixty-, ninety-, even 120-day payment terms

  • Procurement-led pricing pressure divorced from delivery realities

  • Pitch processes that consume months of senior talent time, often with no feedback, timelines, or accountability

If these conditions would concern you within your own organisation, they should also concern you regarding the partner responsible for your reputation.

Growth on paper, pressure in practice

On the surface, the industry appears healthy. Global market valuations continue to rise. Demand for reputation management, stakeholder engagement, crisis preparedness, and strategic counsel has never been higher.

However, beneath this top-line growth lies the uncomfortable reality: fewer than half of agencies expect meaningful profit growth, even as workloads increase and expectations rise.

This disconnect is significant. It indicates an industry being asked to deliver more across additional platforms, at greater speed, with deeper insight, and with higher risk exposure, all while absorbing increased commercial uncertainty.

For African agencies in particular, this pressure is intensified by factors such as volatile currencies, rising talent costs, fragile data infrastructure, and procurement models adopted from economies with fundamentally different conditions. This is not a complaint. It is reality.

This pressure is not one-sided. Many clients face constraints ranging from procurement mandates and short-term cost controls to internal capacity gaps, which increasingly shift responsibility outward. But pressure transfer is not the same as partnership, and left unmanaged, it creates long-term risk for both parties.

The pitching problem no one wants to own

Agencies are not anti-competition. Pitches sharpen thinking and drive excellence. What agencies increasingly challenge is how pitching is done.

Across markets, agencies participate in dozens of pitches each year, with success rates well below 20%. Senior leaders frequently invest unpaid hours, often with limited information, tight timelines, and evaluation criteria that prioritise cost over value.

And then, too often, dead silence, no feedback, no communication about delays, and a lack of decency in providing detailed feedback on the decision drivers.

In any other supplier relationship, this would not meet basic governance standards. In a profession built on intellectual capital, it suggests that expertise is undervalued.

This is also where independent pitch consultants become increasingly important and valuable if clients choose this route to help facilitate their pitch process. Their role in the process is not to advocate for agencies but to act as neutral custodians of fairness, realism, and governance. When used well, they help clients align ambition with timelines, scope, and budget, and ensure transparency and feedback that ultimately lead to better decision-making.

“More for less” is not a strategy

A particularly damaging expectation is the belief that agencies can sustainably deliver enterprise-level outcomes on limited budgets, often while dedicating nearly full-time senior resources. This is not efficiency. It is misalignment.

No executive would expect a business unit to thrive while under-resourced, overexposed, and cash-constrained. Yet agencies are often required to operate under these conditions while remaining accountable for outcomes that affect market confidence, stakeholder trust, and brand equity.

Here is a friendly reminder: reputation management is not a commodity. It is risk management.

It is value creation. It also requires investment that matches its significance.

A necessary reset

As leadership teams plan for growth, resilience, and relevance, there is both an opportunity and a responsibility to reset how agency partnerships are structured.

That reset looks like:

  • Contracts that balance flexibility and sustainability

  • Payment terms that reflect mutual dependency

  • Pitch processes that respect time, talent, and transparency for all parties

  • Scopes that align ambition with available budgets

  • Relationships based on professional parity rather than power imbalance

This reset also requires discipline on the agency side – clearer articulation of value, sharper scoping, and greater transparency about how senior expertise is deployed. Partnership is not protectionism; it is mutual accountability.

The Leadership Question That Matters

The question for the C-suite is quite simple:

If your agency mirrored your internal standards of governance, fairness, and accountability, would you still be comfortable with how the relationship is structured?

If the answer is no, then change is not only necessary but also strategic. Because strong brands are built on strong partnerships. Strong partnerships endure only when both sides are recognised, respected, and resourced as businesses in their own right.

The agencies that succeed and the brands that truly thrive will be those that recognise this early and act deliberately.


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