Connect with us

Telecom

Competition is Both Helping, Hurting Telecoms Industry

Published

on

accenture.jpg
Kindly share this post

A colleague of mine recently bought a smartphone. On a limited budget, he was able to find an excellent phone with a sharp 5.5inch display, 32 GB storage, and an 8 MP camera, running the latest version of Android for a little over $100.

I spent a few minutes looking at the device and marvelling at the fantastic value for money, and it hit me – consumers have never had it better, but telecoms companies have never been under more pressure.

Samsung – the world’s largest mobile device manufacturer recently recorded a 37.6% drop in profits, due to competitive pressures.

Even with a global brand and large advertising revenues, it has become extremely difficult for Samsung to compete with over 100 different mobile device manufacturers all struggling for market share (and profitability).

This is only part of the story.
There are 4 main smartphone software platforms – Apple iOS, Android, Windows and Blackberry. Of these platforms, Android owns over 83% market sharewhilst iOS owns about 13% market share (Gartner). 

Advertisement

The Android platform is owned by Google, and is provided free of charge to handset manufacturers to use on their devices. 

This has made it relatively easy for manufacturers to enter the market, as Google manages the platform and has created an attractive and profitable ecosystem for application developers to deliver their content to subscribers.

Google in turn makes money from this platform using an advertising supported model.

Most of the smartphone devices sold by Samsung run on the Android platform,they therefore have to compete for market share with over 100 device manufacturers and can only distinguish themselves on hardware specifications, and to a limited extent on software customisation and services.

Consumers are therefore spoilt for choice, as manufacturers are stuck in a race to the bottom on price.

Advertisement

Even Apple with its unique combination of hardware, software and services, and sky high profitability, recently suffered a share price drop when it announced record-breaking- yet-lower-than-expected sales and revenue figures.

Apparently, investors are concerned about Apple’s growth prospects in light of current market dynamics.

This is in spite of the fact that Apple already makes over 90% of all profits in the entire smartphone industry, leaving all other operators to struggle for just 7% of smartphone profits (Forbes).

Telecoms operators and service providers are also facing similar struggles globally.

Traditional operator revenue streams (voice telephony and SMS) are declining and will continue to do so. In the near future, Cisco predicts that voice will make up less than 10% of total mobile traffic.

Advertisement

Subscribers are increasingly turning to cheaper over-the- top (OTT) alternatives such as WhatsApp and Skype, to make calls and send messages.

These OTT players have typically lower entry costs but global reach, and pose a significant challenge to existing telecoms operators.

For example, the total number of mobile VoIP minutes is expected to grow from 15 billion in 2010 to 471 billion in 2015 (Juniper Research).

Furthermore, Telecoms subscribers now have much higher expectations from their providers, and telecoms operators are scrambling to find waysof providing differentiated customer service to address the needs of their subscribers, to avoid losing them to rivals – especially now that technology has reduced the hurdles of switching between telecoms providers.

Almost all Telecoms operators are therefore looking to data services to drive growth.

Advertisement

However, the competition for provision of data services is fierce – especially since this strategy puts them in direct competition with traditional internet service providers in many cases.

Telecoms operators and service providers therefore now face pressures from both sides as well.

Traditional revenue streams are drying up due to competition from OTT players (amongst other factors), and there is increased competition in new areas of interest.

The scenario is also causing a race to the bottom on price for telecoms services.

Competition is supposed to be a good thing for consumers.

Advertisement

It is meant to create a situation in which they get the best value (and price) for goods and services.

At the moment, consumers have never had it better – they can choose their devices from an increasing list of manufacturers at constantly decreasing prices, choose their connectivity from a bouquet of offers with constantly decreasing prices, and choose their applications from a collection oflow cost or free options. However, at some point this competition could turn out to be a poisoned chalice.

What happens if device manufacturers and telecoms operators start (continue) going out of business? 

Now that consumers’ appetite has been whet, is it sustainable to continue to expect prices to drop? Should regulators be doing more to ensure an even playing field?  Should governments do anything to protect their companies from global competition?Should the principles of free markets be allowed to prevail?

A lot of difficult questions need to be asked and answered in the global telecoms industry – and these questions equally to the local industry.

Advertisement

For example, the Nigerian Communications Commission (NCC) has issued 4G licenses to wireless internet providers to ensure that Nigerian subscribers have access to affordable (and widely available) data services.

However, licenses have not yet been made available for auction to mobile operators.

These operators face increasing pressure as traditional revenue streams are being eroded by OTT players for example, and this erosion is encouraged by the presence of these new wireless internet service providers.

As a result, these mobile operators may not be able to compete effectively as they have to use their limited spectrum to provide the quality of service (QoS) guarantees that traditional voice services demand, whilst trying to compete against providers who do not have this challenge.

OTT players such as WhatsApp do not have a physical presence in most countries in which their services are used, and therefore do not pay taxes or provide jobs in those countries.

Advertisement

Again whilst consumers benefit from better and cheaper services, what happens if mobile operators (who have paid millions of dollars in license fees, and spent millions more on equipment) begin to shed jobs?

What happens if (as) tax revenues from these mobile operators decrease?

Whilst competition can be a very useful tool in providing value to consumers, it can also create scenarios which undermine the benefits it is meant to provide.

Ensuring a vibrant telecoms sector must include maintaining a healthy balance between competitive policies (to provide value for consumers), and policies aimed at ensuring that companies can continue to thrive and provide jobs, benefits to shareholders, as well as tax revenue.

Advertisement

Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

Telecom

AMCON Puts ntel Up for Sale, Seeks Investors

Published

on

Kindly share this post

Asset Management Corporation of Nigeria (AMCON) has commenced the process of divesting its interest in NTEL/NATCOM, saying the telecommunications company has undergone a major transformation that positions it as one of its most promising asset recovery success stories.

AMCON Puts ntel Up for Sale, Seeks Investors

NatCom Development and Investment Limited, trading as ntel, is a Nigerian telecommunications company that acquired the core legacy assets of the defunct Nigerian Telecommunications Limited (NITEL) and its mobile arm (MTel) in 2015.

Mr. Gbenga Alade, managing director and chief executive officer, AMCON, disclosed this during an interactive session with senior media executives in Lagos at the weekend, where he also revealed that the Corporation recovered about N165 billion in the first half of 2026, representing a 64 per cent increase over the N107 billion recovered during the corresponding period of 2025.

Alade said the planned sale of NTEL follows the successful divestment of the Ibadan Electricity Distribution Company (IBEDC) and forms part of AMCON’s strategy to unlock value from distressed assets while attracting credible investors into key sectors of the economy.

According to him, the divestment programme is being conducted through a transparent and structured process designed to attract strategic investors capable of repositioning the telecoms company for sustainable growth.

Advertisement

He explained that NTEL, the successor to the defunct Nigerian Telecommunications Limited (NITEL), has embarked on a comprehensive three-pronged transformation strategy aimed at restoring its competitiveness and enhancing its investment appeal.

“The repositioning effort is designed to maximise value, strengthen operational competitiveness and prepare the business for long-term sustainability under new investment,” Alade said.

He described the transformation of NTEL as a significant milestone in the revitalisation of Nigeria’s legacy telecommunications assets, noting that the company remains an important part of the country’s telecom infrastructure and history.

Alade expressed confidence in the Board and Management of NTEL/NATCOM, saying their leadership has laid a solid foundation for the company’s next phase of growth.

“The remarkable transformation of NTEL is poised to become one of AMCON’s most notable success stories in the telecommunications sector. We have full confidence in the Board and Management of NTEL/NATCOM as they continue to demonstrate experience, innovation, diligence and commitment towards positioning this Nigerian-owned company to compete favourably with its peers both locally and internationally,” he stated.

Advertisement

He assured stakeholders that further updates on the divestment exercise would be communicated as major milestones are achieved, stressing AMCON’s commitment to transparency throughout the process.

Alade said the telecommunications divestment aligns with AMCON’s statutory mandate of maximising value from distressed assets, supporting economic growth and strengthening confidence in Nigeria’s financial system.

Beyond the planned sale of NTEL, the AMCON boss highlighted the Corporation’s improved operational performance, revealing that recoveries rose sharply in the first six months of the year.

According to him, the Corporation recovered approximately N165 billion between January and June 2026, compared to N107 billion recorded in the same period last year, while maintaining a cost-to-recovery ratio of just 2.3 per cent, reflecting greater operational efficiency.

Alade also announced what he described as a landmark Supreme Court judgment that strengthens AMCON’s debt recovery powers and clarifies key provisions of its enabling law.

Advertisement

He said the apex court affirmed that the AMCON Act constitutes a special legal regime that must be interpreted purposively because the Corporation was established to address the financial crisis triggered by the systemic banking challenges of 2008.

According to him, the Supreme Court further ruled that AMCON is exempt from paying stamp duties and confirmed that regardless of the size of an obligor’s indebtedness, the Corporation has the statutory authority to dispose of collateral assets in enforcing its rights and recovering outstanding debts.

“While we celebrate this landmark judgment and several other legal successes, we are not resting on our oars. We remain mindful of the various tactics employed by recalcitrant obligors to frustrate the Corporation’s operations,” Alade stated.

Responding to calls for the winding down of AMCON, the Managing Director alleged that many of those advocating the Corporation’s closure are debtors seeking to frustrate its recovery efforts.

He stressed that any decision on AMCON’s sunset remains the exclusive responsibility of its Board and the Central Bank of Nigeria (CBN), adding that the Corporation remains focused on recovering debts owed on behalf of the Nigerian people.

Advertisement

Alade also said AMCON has intensified collaboration with debt recovery partners, solicitors and receiver managers to improve the effectiveness of its recovery strategies.

“We regularly engage and sensitise our debt recovery partners, solicitors and receiver managers on the unique provisions of the AMCON Act. This ensures that when they appear in court on matters concerning the Corporation, they are fully conversant with both the facts and the applicable legal framework.

“In recognition of their commitment, and in response to prevailing economic realities, the Corporation has reviewed the commission structure for debt recovery agents and partners across the board. Together, we remain confident that we will continue to achieve significant success in our recovery efforts,” he said.

Kindly share this post
Continue Reading

Telecom

AI Investment Gap Threatens Africa’s Future Growth

Published

on

Kindly share this post

Africa risks falling behind in the global artificial intelligence (AI) economy, unless governments and the private sector rapidly increase investment in digital infrastructure, data capabilities and home-grown innovation.

This is according to a research report by Boston Consulting Group (BCG), titled: “Advancing Africa’s AI and digital economy”.

It focuses on how Africa can accelerate investment in digital infrastructure, AI capabilities and regional collaboration, to build a competitive AI-driven economy and avoid falling behind in the global AI race.

The report argues that while AI is expected to contribute $15.7 trillion to the global economy by 2030, Africa is capturing only a fraction of the opportunity because it lacks the infrastructure, skills and investment needed to compete in the emerging AI economy.

Although the continent has one of the world’s youngest populations and rapidly growing digital adoption, BCG warns that Africa remains primarily a consumer of digital technologies, rather than a producer of the infrastructure, platforms and intellectual property that will underpin future economic growth.

Advertisement

“Africa stands at a defining moment in the global AI revolution,” says Hamid Maher, MD and senior partner at BCG and one of the report’s authors.

“The continent has significant structural advantages, including a young population, growing digital adoption and the opportunity to build without legacy constraints.

“However, unless Africa invests in owning its digital infrastructure, data and AI capabilities, it risks becoming a consumer rather than a creator of the technologies that will shape future economic growth.

“The decisions taken today will determine whether Africa captures value from AI or simply imports it.”

Structural weaknesses

Advertisement

The report highlights the widening gap between Africa and the rest of the world. While digital activities account for about 15% of global GDP, Africa’s digital economy contributes only 5% of the continent’s GDP. At its current pace, this figure is projected to reach only 8.5% by 2050, it notes.

BCG says this slow progress comes despite encouraging developments, including Africa’s position as the world’s fastest-growing cloud market and strong adoption of mobile technology.

However, the continent accounts for 18% of the world’s population but less than 1% of global data centre capacity. At the same time, fewer than 2% of Africa’s approximately 2 000 languages are supported by large language models, limiting the relevance and accessibility of AI technologies for millions of people.

The report warns that these shortcomings are becoming increasingly significant as AI reshapes global industries. Traditional growth sectors − such as business process outsourcing, call centres and labour-intensive manufacturing − are likely to become increasingly automated, reducing opportunities that previously helped emerging economies industrialize.

“Without stronger participation in AI production, Africa risks exporting its data, while importing expensive AI services developed elsewhere, repeating historical patterns in which the continent supplied raw materials but captured little value from downstream industries,” it warns.

Advertisement

Three key barriers

BCG identifies the top challenges that continue to constrain Africa’s AI ambitions.

The first is economic fragmentation. “Africa’s 54 economies are individually too small to justify many of the large-scale investments required for AI infrastructure, while organisations within countries often lack sufficient capital to build digital platforms independently, “it says.

The second challenge is a shortage of AI talent. According to the report, Africa has about 62 000 AI specialists, representing only around 5% of the global AI workforce. Many of these professionals work remotely for overseas employers, limiting the development of domestic AI ecosystems.

“Africa has the ambition and, crucially, the talent it needs. With focus, coordination and political will, the continent can transition from disadvantaged digital consumer to empowered digital value creator and can secure its economic future.”

Advertisement

The third barrier is reliance on imported technology. African organisations often face higher software licensing costs than their international counterparts, while remaining dependent on foreign technology vendors, restricting innovation and limiting local value creation, the report asserts.

Patrick Dupoux, MD and senior partner at BCG, said these structural constraints are not unique to Africa, but require coordinated action.

“The challenge is not simply about adopting more digital technologies,” he points out.

“It is about ensuring African institutions increasingly build, govern and own the infrastructure, data and innovation ecosystems that power AI. Countries that produce AI capabilities rather than merely consume them will capture far greater economic value and create more sustainable jobs for future generations.”

Building Africa’s AI future

Advertisement

Rather than focusing solely on technology adoption, the report argues that Africa must establish the foundations needed to create its own AI economy.

BCG recommends building digital public infrastructure through public-private partnerships, with digital identity systems, payment platforms and secure data exchange networks serving as core building blocks.

The report also stresses the importance of stronger data governance to ensure information can be securely shared, while remaining under African ownership and control.

Ali Ziat, MD and partner at BCG, said collaboration will be essential if Africa is to compete globally.

“No single country or organisation can build Africa’s digital future alone,” he said.

Advertisement

“Pooling investment, creating shared infrastructure and embracing open systems will make projects financially viable, while encouraging innovation across borders. Combined with strong governance and coordinated leadership, these actions can help Africa become a global AI value creator instead of remaining on the side-lines.”

 

Kindly share this post
Continue Reading

Telecom

Nkata Ndi Iyom Igbo Foundation, Leo Stan Ekeh Foundation Empower Trainers to Drive Youth Value Reorientation

Published

on

Kindly share this post

Nkata Ndi Iyom Igbo Foundation and the Leo Stan Ekeh Foundation (LSEF) have successfully concluded a four-day regional seminar aimed at equipping trainers with the knowledge, values, and practical skills required to inspire positive behavioural change among young people across Southeast Nigeria.

Nkata Ndi Iyom Igbo Foundation, Leo Stan Ekeh Foundation Empower Trainers to Drive Youth Value Reorientation

The seminar, themed “Rebuilding Character, Strengthening Values, Empowering Minds, Enabling the Future,” was designed as a Train-the-Trainers initiative to prepare women, teachers, mothers, and community leaders as catalysts for moral reorientation and social transformation.

Participants were drawn from the five states of Southeast Nigeria including Edo and Delta states, underscoring the organisers’ commitment to fostering regional collaboration in addressing the moral and social challenges confronting today’s youth.

Declaring the seminar open, the Vice-Chancellor of Imo State University, Prof. U.U. Chukwumaeze, stressed the urgent need for collective action to rebuild the moral fabric of society.

He noted that the growing decline in moral values and increasing social vices among young people require deliberate and sustained intervention from all stakeholders.

Advertisement

According to the Vice-Chancellor, “The responsibility of raising responsible and productive citizens rests with all of us. We must deliberately reorient our young people by teaching and nurturing them in line with our cherished cultural norms and values.

“Only then can we build a society founded on integrity, discipline, respect, and communal responsibility.”

The Nkata Ndi Iyom Igbo Foundation, founded by Iyom Josephine Anenih, former Minister of Women Affairs, has remained committed to promoting the welfare, cultural values, and development of women and families across the Southeast.

Through initiatives such as this seminar, the Foundation continues to champion character development and community empowerment as vital pillars for national progress.

The seminar featured a robust lineup of practical sessions facilitated by leading experts, including Prof. Gloria Ernest-Samuel, Director of the Leo Stan Ekeh Foundation, Roz Okagbue, and Grace Okezie, who are experts in education, leadership, communication, and human development.

Advertisement

Among the major topics are Training for Behavior Change, Etiquette and Emotional Intelligence Tools for Trainers, effective communication strategies, value-based leadership, mentoring techniques, and approaches to inspiring positive social attitudes among young people.

Speaking on behalf of the organisers, Dr. Grace Okudo, representing the Nkata Ndi Iyom Igbo Foundation, described the initiative as a strategic response to the growing concerns over declining moral standards and the increasing prevalence of social vices.

She emphasised that women, particularly mothers and teachers, remain the first and most influential mentors in every society and must therefore be equipped with contemporary skills for character formation and effective mentoring.

Also speaking, Prof. Gloria Ernest-Samuel, the programme co-organiser, expressed confidence that the knowledge and practical skills acquired during the four-day training would empower participants to return to their respective communities as certified trainers capable of influencing families, schools, faith-based organisations, and youth groups towards lasting behavioural transformation.

The seminar further reinforced the shared commitment of the Nkata Ndi Iyom Igbo Foundation, the Leo Stan Ekeh Foundation, and Imo State University to promoting ethical leadership, preserving cultural values, strengthening communities, and raising a generation of responsible, value-driven young people equipped to make meaningful contributions to Nigeria’s future.

Advertisement

Kindly share this post
Continue Reading

Trending