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Comply with Market Demand or Be Left out-Shonde
The use of Information and Communication Technology has been described by Shonde Gideon ‘Dotun of the Courier Regulatory Department (CRD)as holding the future of courier business in Nigeria.
In his paper titled Operational Issues in Courier business presented at the just concluded 2-day workshop on Courier Service and Regulations organized by the Courier Regulatory Department of Nipost in Lagos , Shonde said the future of the courier industry lies with the level of computerization and information technology that is attached to courier operations and service even as he said that the foresighted courier operators have invested in ICT in preparation for the benefits accruable from such investments in the future.
Shonde explained that ICT allows for interface and collaboration between courier companies and government agencies and also encourages local and foreign partnership. In the fast changing world of e-commerce, Shonde said courier practice is no longer delimited by natural boundaries and in fact said that with information and communication technology courier business can be transacted anywhere. He therefore said that ownership of at least ICT instruments such as telephone, fax machine, track and trace software and computer networking in any courier company should be considered a matter of minimum standard.
Further, Shonde said that some basic courier operation materials including branded courier bags and packages, courier labels, stickers, bags, documentation materials such as shipment register and particulars, waybills, manifest, proof of delivery, receipts, etc are necessary for standard courier operations. He emphasized the need for operations manual to be made available to each member of staff of a courier company containing information and instruction necessary for the staff to do his/her duty even as he reiterated that operations facilities and infrastructure are essential variables that make room for effective and efficient courier service.
Shonde also said that it was agreed during the 2nd courier summit that quality staffing be maintained in the industry saying this is the cornerstone in performance management. The courier operation/ service according to him require the employment of qualified, diligent and trustworthy staff for the handling, carriage and delivery of courier articles.
In discussing Regulatory Trends as they relate to the Universal Postal Union (UPU), Igbo McDennis, head, media & publications, Courier Regulatory Department gave a historical background to the evolution of postal regulation starting from the monopolistic model to national operator cum regulator model , and down to the evolution of independent regulator even as he tried to justify the existence of the world postal body , the Universal Postal Union which ensures that postal services reach everyone everywhere.

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Broadcasting
MTN Launches One TV with Free-to-View, Pay-as-You-Go

MTN Group has begun rolling out MTN One TV, a new entertainment proposition designed to make digital video content more accessible, relevant, and flexible for customers across African markets.

Introduced in line with MTN’s Ambition 2030 strategy, MTN One TV brings together local storytelling, live channels, international programming, and market-specific viewing options tailored to how customers across the continent access and pay for digital entertainment.
The proposition is designed to give customers greater choice in how they watch content, with viewing models that may vary by market and can include free-to-view content, advertising-funded experiences, pay-as-you-watch access, and subscription offerings.
Depending on local availability, customers may also be able to pay through airtime, Mobile Money, and other locally supported payment methods, helping to reduce common barriers to streaming access.
Beyond enhancing customer experiences, MTN One TV creates new opportunities for African creators, broadcasters, advertisers, and ecosystem partners by helping connect content to wider audiences through MTN’s scale across connectivity, payments, and digital services.
By bringing together a broad mix of content experiences under a single proposition, MTN aims to support greater content discovery, broader audience reach, and sustainable growth across Africa’s digital entertainment ecosystem.
Anchored in MTN’s strategic platforms of Connectivity, Fintech, and Digital Infrastructure, MTN One TV forms part of the Group’s broader ambition to build digital experiences that create value for customers while enabling participation and growth across Africa’s digital economy.
“Entertainment is increasingly becoming an important gateway to digital participation,” said Selorm Adadevoh, MTN group chief commercial, strategy and transformation officer.
“Through MTN One TV, we are leveraging the scale of our connectivity, fintech, and digital capabilities to make relevant content more accessible while creating new opportunities for Africa’s creative and digital economies. This is aligned with our ambition to deliver digital solutions for Africa’s progress.”
MTN One TV is being introduced progressively across MTN markets through a phased rollout approach that reflects local market needs, existing services, and partnership opportunities.
Over time, MTN will bring together a combination of video capabilities, content partnerships, and customer experiences under the MTN One TV brand to create a more consistent and scalable entertainment proposition across its footprint.
Through MTN One TV, MTN continues to extend its role beyond connectivity by combining entertainment, payments, and digital services to deliver experiences tailored to the needs of African consumers.
The rollout supports MTN’s Ambition 2030 vision of leading digital solutions for Africa’s progress while expanding access to digital entertainment across the continent.
Telecom
Telcos Compensate 75m Subscribers over Poor Network Quality – NCC

Telecom operators in Nigeria have compensated more than 75 million subscribers for poor network services, according to the Nigerian Communications Commission (NCC).

This represents one of the largest consumer redress exercises in Africa’s biggest mobile market.
Recall that the NCC on March 29, 2026, mandated that mobile network operators directly credit affected subscribers with airtime when network quality falls below established thresholds, compensating for dropped calls, failed SMS, and disrupted data connections.
Giving update, the NCC rising from its 109th board meeting recently, said that the credits are calculated based on customers’ average spending patterns in areas where service quality fell below regulatory benchmarks.
“The board noted substantial progress in the implementation of the commission’s directive, particularly the full compliance, which has resulted in compensation being offered to over 75 million affected subscribers,” the communiqué stated.
The NCC said it is still conducting independent validation to confirm that all eligible subscribers received their due compensation, while urging consumers to continue engaging with the regulator on service-related issues.
Nigeria currently has over 200 million mobile subscriptions.
The exercise addresses long-standing consumer complaints about dropped calls, slow data speeds, and inconsistent coverage.
The board also reviewed ongoing network expansion efforts, noting that operators have committed to deploying over 12,000 new sites, with more than 5,000 already completed.
It further highlighted investments in fibre infrastructure and concerns over persistent vandalism of telecom facilities.
The NCC reiterated its commitment to improving service quality through stricter enforcement, consumer protection, and infrastructure development in the sector.
General News
IMF Warns Nigeria of Risks in $5Bn Swap Deal with First Abu Dhabi Bank

The IMF on Tuesday warned of risks surrounding Nigeria’s plan to borrow up to $5 billion through a derivatives agreement with First Abu Dhabi Bank, saying such transactions are often opaque and complex.

Recall that the Senate in April gave its approval to the agreement, joining other Africa borrowers like Senegal and Angola who have tapped similar arrangements over the past year.
“Our view is that the transaction in these types of structures carry risks. Usually they are opaque so the terms are not always very transparent when we reviewed these instruments across countries,” Christian Ebeke, IMF resident representative in Nigeria, told reporters.
Ebeke said Nigeria could instead issue eurobonds to finance its deficits or other means to raise funding, including on concessional terms.
Nigeria intends to use proceeds from the total return swap, or TRS, to refinance expensive debt and pay for infrastructure.
In its latest Article IV review, the Fund praised Nigeria’s sweeping reforms, saying they had strengthened economic stability and investor confidence, but warned that the benefits had yet to reach millions of citizens and could be undermined by global shocks, including the Middle East conflict.
The reforms since 2023 under President Bola Tinubu – including fuel subsidy removal, tighter monetary policy and exchange rate liberalisation – had rebuilt buffers and improved macroeconomic management, the IMF said.
However, it cautioned that the reforms were also contributing to social strain, with poverty levels at 63% and millions facing food insecurity, underscoring a widening gap between macro gains and household realities.
The IMF said improved policy credibility and forex reforms had helped Nigeria regain access to international capital markets and attract portfolio inflows, while reducing risk premiums. The central bank says gross reserves are at $50 billion, the highest in 17 years.
But reliance on volatile foreign portfolio investment poses rollover risks, the IMF said, urging a shift towards more stable, long-term capital such as foreign direct investment.
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