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COVID-19: Heritage Bank Adopts Systemic Business Management Strategy to Meet Customers’ Needs

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Heritage Bank Plc has disclosed that the safety and wellbeing of its customers and employees are amongst the most pressing business needs, as the world grapple with the impact of the Coronavirus pandemic on human lives, businesses and economies.

Ifie Sekibo, MD/CEO of Heritage Bank, in his message to customers, explained that the bank has adapted to the changing environment swiftly to offer more seamless services that is usable and accessible without interruption.

According to him, the bank adopted a systemic business continuity management strategy, as a crisis response measures in place to minimise and manage the risk arising from the disease and ensure that the payment infrastructure and logistics to maintain seamless operations are readily available.

He stated that despite the cessation movement by the Federal Government to contain the spread, “Heritage Bank remains resolute to continually serve you seamlessly despite prohibitions imposed on physical contact through our bouquet of electronic products which have been made available on notable mobile stores and our website (www.hbng.com).

Sekibo, who reiterated that Heritage Bank is people focused, noted that a percentage of its workforce work from the business offices to carryout duties which cannot be executed remotely, whilst others work remotely from home for safety.

He further stated that efforts were ongoing via the bank’s intranet and other channels to keep staff and customers up-to-date with the latest COVID-19 information and provide clear direction and guidance expected of workers and customers.

“All Heritage Bank staff have been trained in safety and protection measures and I will make it a responsibility that our organization continues to practice goof hygiene, through frequent hand washing, use of sanitizers, and practicing social distancing during and beyond the pandemic.

“We have setup a COVID-19 Support Centre to offer COVID-19 safety tips to all our customers during this period, in support of the efforts of the Government and relevant bodies.

“Please send any information relating to the COVID-19 pandemic via these channels: E-mail: [email protected] and contact number: 01-2369099,” the bank’s helmsman stated.

Sekibo, who said, “we are in this together,” noted that the world are inspired by the selfless health workers on the frontlines; whilst commending them for their self-sacrificing and bravery in the fight to contain the spread of the virus to keep the world safe and inhabitable.

Meanwhile, the MD, who expressed his heartfelt wish for full recovery of those affected directly or indirectly by the virus, stated, “it is my supreme hope that the global halt comes to an end and that its cause, the virus, is vanquished sooner than later. I know that when this happens, we will rise from it all, stronger, as we started together.”


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E-Financial

Fidelity Bank Donates Maternity Kits to Pregnant Women in Yaba

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Fidelity Bank Plc, a leading financial institution, has donated maternity kits to pregnant women in Aiyetoro, Yaba Local Council Development Area (LCDA) of Lagos State. This donation is part of the bank’s Corporate Social Responsibility (CSR) efforts under the Fidelity Helping Hands Program (FHHP).

Fidelity Bank

L-R: Mr. Tukwasi Onyechi, Class President, Crestcore Inductees Class, Fidelity Bank Plc; one of the beneficiaries; Dr. Oredein, Medical Officer of Health for Yaba Local Council Development Area (LCDA); and Mrs. Victoria Abuka, Team Lead, Corporate Social Responsibility, Fidelity Bank Plc; at the donation of maternity kits to pregnant women in Aiyetoro, Yaba Local Council Development Area (LCDA) of Lagos State recently.

The initiative, spearheaded by the Crestcore Inductees Class, underscores the bank’s dedication to supporting local communities. Through FHHP, Fidelity Bank Plc’s staff identify impactful projects in their communities and raise funds to support them. The bank’s management matches these contributions, amplifying their reach and impact.

The handover ceremony was held at Aiyetoro Primary Health Centre, Wright Street, Adekunle, Yaba. Dr. Meksley Nwagboh, Divisional Head of Brand & Communications at Fidelity Bank Plc, presented the maternity kits to the community.

Dr. Nwagboh highlighted the importance of the initiative, stating, “At Fidelity Bank, we recognize that ‘health is wealth,’ and without good health, it is difficult to pursue one’s dreams and aspirations.

“Unfortunately, financial barriers often prevent women from seeking crucial ante-natal care. This has been fingered as a leading cause of maternal mortality.

“That is why we are in the Aiyetoro Community today to provide essential maternity kits to economically disadvantaged expectant mothers. Our hope is that this donation encourages more women to attend ante-natal appointments.”

Receiving the items on behalf of the beneficiaries, the Medical Officer of Health for Yaba LCDA, Dr. S.O. Oredein, expressed gratitude on behalf of the community.

“Fidelity Bank has once again proven to be a bank that cares deeply about the well-being of the people. By providing these maternity kits, the bank is encouraging more expectant mothers to visit health centers, thus helping to reduce maternal mortality”, explained Dr. Oredein.

The donation of maternity kits in Aiyetoro LCDA, Yaba, falls under Fidelity Bank’s Health/Social Welfare CSR pillar. Other pillars in the bank’s CSR strategy include Education, Youth Empowerment, and Environmental Sustainability.

One of the beneficiaries, Sekinat Aderoju, expressed her joy, saying, “We are truly grateful for Fidelity Bank’s support. Receiving these maternity kits will ease the financial burden and help us prepare for safe deliveries.”

Ranked as one of the best banks in Nigeria, Fidelity Bank is a full-fledged customer com­mercial bank with over 8.3 mil­lion customers serviced across its 251 business offices in Nigeria and the United Kingdom as well as on digital banking channels.

The bank has won multiple local and international awards in­cluding the Export Finance Bank of the Year at the 2023 Business­Day Banks and Other Financial Institutions (BAFI) Awards, the Best Payment Solution Provid­er Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Do­mestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.


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UBA Rewards 30 Customers with N17m in UBA @ 75 August Draw

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United Bank for Africa Plc (UBA)  has rewarded 30 customers with over N17m in its August draw, in celebration of its 75th anniversary.

UBA Rewards 30 Customers with N17m in UBA @ 75 August Draw

In a statement on Monday, the lender said the event, held recently in Lagos, featured a draw overseen by representatives from the National Lottery Regulatory Commission (NLRC).

It stated that in the top tier, 10 winners received N1m each, adding that the recipients included Joshua Izenobor, Chigozie Abel, Cornelius Nwankwo, and others.

It added that the second tier awarded N500,000 each to another set of 10 customers, which were Elizabeth Warekoromor, Deborah Ijeoma Simon, and others.

According to the bank, in the third category, 10 account holders won N250,000 each.

The winners included Olusegun Oke, Salisu Adamu, and others.

Congratulating the winners, Shamsideen Fashola, group head of retail & digital banking, UBA, encouraged others to continue saving for a chance to win in future draws.

“This is just the beginning of our legacy promo draw. We plan to reward 75 winners in each category, with 195 more customers to be selected in the coming months. Our draws are transparent, and the next millionaire could be you,” Fashola stated.

Also, Alero Ladipo, group head of marketing and corporate communications, UBA, emphasised that the draw was part of the bank’s efforts to appreciate customers and promote a savings culture.

“This initiative reflects our commitment to giving back to society and ensuring our customers feel valued,” he said.


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SEC Gives Reasons for Approving Digital Exchanges

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The Securities and Exchange Commission (SEC) has clarified that its recent decision to grant approval-in-principle to two cryptocurrency exchanges, Busha Digital Limited and Quidax Technologies Limited, is aimed at encouraging youth participation in Nigeria’s capital market while ensuring adequate investor protection.

Emomotimi Agama, the Director-General of the SEC, highlighted that the move aligns with President Bola Tinubu’s commitment to engaging Nigeria’s youthful population. Agama explained that the approval will create a structure that enhances the participation of young Nigerians in the capital market, particularly in the digital asset space.

“A lot of young Nigerians are fully involved in digital assets, and we cannot shut the door against them,” Agama said. “Rather, the intention of Mr. President is to have them inclusive in the capital market, and that is why we are ensuring that there is regulation and no one is hurt at the end of the day. That’s our responsibility at the SEC, by protecting investors and developing the market.”

Agama emphasized that the commission’s approval is still at an incubation stage, describing it as a “controlled experiment.” He said the SEC will closely monitor the operations of the exchanges to assess the risks they pose to the economy, investors, and themselves as operators.

“It gives us an opportunity to know exactly what they are doing, the risks they pose to our economy, investors, and even to themselves,” he explained. “We are making sure they operate within regulations similar to what is obtainable in other jurisdictions.”

Agama explained SEC’s regulatory approach to digital exchanges is part of a broader strategy to embrace innovation without compromising market stability.

The commission’s Virtual Assets Service Providers (VASP) Regulation framework allows the SEC to fully understand crypto exchanges and virtual financial assets, safeguarding the financial ecosystem from potential risks.

“In our bid not to stifle innovation, we set up a ‘Sound Box’ to understand exactly what these companies are getting into, how it affects customers, the Nigerian public, and the economy,” Agama added. “It is important that they meet the necessary regulatory guidelines before full approval is granted.”

He noted that the SEC is committed to fostering trust and confidence in the capital market, particularly as it relates to integrating digital asset exchanges into the regulated environment.

The introduction of these exchanges, Agama said, opens up new opportunities for younger Nigerians who have shown growing interest in the digital asset space.

“By including these innovations within the broader capital market structure, we are ensuring a balance between fostering innovation and protecting investors,” Agama concluded.

 


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