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CPC to Check Consumer Abuses in ICT Sector

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Consumer Protection Council (CPC) said that it has commenced a pro-consumer initiative aimed at driving unprecedented and positive changes within the ICT sector in the country.
Mr. Abiodun Olumuyiwa, head,  Public Relations, in a statement said that this is in recognition of the increasing use and reliance on Information and Communication Technology (ICT) by almost every segment of the Nigerian populace and the attendant widespread and uncontrollable consumer abuses in the sector.
It stated, "The Council, against the backdrop of increasing consumer abuses in the sector, came up with the initiative to bring succor to consumers on issues such as Automated Teller Machine (ATM) anomalies, poor telecom service delivery, no refund policy for defective ICT devices, abusive sales promotion and loyal programs, as well as a wide range of abuses from ICT enabled services/products."
The initiative, comprising holistic strategies for the protection of all ICT users and consumers, would commence with the development of a blueprint, the ICT Consumer Protection Enforcement Strategy – for addressing a wide range of consumer issues and enforcing consumer rights under the CPC Laws.
It explained that, "The Strategy would reinforce existing CPC regulations as well as promulgate new ones, all aimed at transforming the respect for consumer issues and compliance with their statutorily guaranteed rights, the true central focus of ICT business and related transactions in Nigeria.
"Part of the new enforcement strategy would include the development of service and product standards, covering technology-related goods and services, whether within the ICT sector itself or in other sectors where ICT operates as service enablers."
To ensure full implementation of this Initiative, the Council has engaged the services of a foremost ICT Law firm, Technology Advisors, to assist in its renewed efforts to protect, represent and promote consumer rights across the country on any issue affecting the procurement, use and value of all ICT goods and services in Nigeria.
The initiative, according to the CPC, would usher in a new regime of more proactive regulation that would largely curb consumer abuses and restore consumer confidence in the sector.
"The Council’s renewed commitment to safeguarding consumers in the sector is informed by the reality that unless consumers’ interests are properly safeguarded in this fast developing sector in Nigeria, consumers’ confidence may continue to be eroded, and along with it the potential for using ICT as a tool for economic growth and development in Nigeria may remain a pipe dream.
"Also, the seeming inefficiencies currently being suffered in the sector as services constantly fail to deliver value comparable to prices, could be regained to support more efficient resource allocation and competition in the economy," it further stated. Implementation of the initiative, it added, would be done with the support of the ICT sector regulators in broadcasting, telecommunications and information technology (NBC, NCC and Nitda), would be thrown into full throttle from the first quarter of next year.

 

 


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LIRS to Invoke NTAA to Recover Unpaid Taxes from Bank Accounts, Others

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Lagos Internal Revenue Service (LIRS) pursuant to Section 60 of the Nigeria Tax Administration Act (NTAA), plans to ask Nigerian banks to debit bank accounts of employers who failed to remit tax liability.

LIRS to Invoke NTAA to Recover Unpaid Taxes from Bank Accounts

This was disclosed in a recent notice on Sunday.

LIRS stressed that the move was in line with the implementation of the country’s NTAA and other new tax laws, which took effect on January 1, 2026.

“Where a taxpayer fails, neglects, or refuses to settle any established outstanding tax liability when due, LIRS may exercise its power under Section 60 to direct any of the following persons to pay the amount owed by the taxpayer:

“Banks and other financial institutions; Employers; tenants, debtors, or customers of the taxpayer; Agents, business partners, and any person holding money on behalf of the taxpayer; Any person owing money to the taxpayer, whether presently due or accruing. Once a substitution notice is issued, the person served is statutorily required to remit to LIRS the amount. Specified in the notice from funds belonging to, or payable to, the defaulting taxpayer,” the LIRS notice partly read.

Meanwhile, Taiwo Oyedele, chairman of the Presidential Committee on Fiscal Policy and Tax Reforms, weeks ago ruled out claims that the government would debit personal accounts over tax remittances.


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Anambra Cuts Monday Pay to Kill Sit-at-Home

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Anambra State will implement pro-rata salary payments for civil servants starting February 2026, targeting chronic Monday absenteeism from the long-running sit-at-home order, Information Commissioner Dr. Law Mefor announced Saturday.

Anambra Cuts Monday Pay to Kill Sit-at-Home

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Speaking at an Awka briefing after the Executive Council’s end-of-tenure retreat, Mefor said improved security and transport have eliminated excuses for the four-year disruption, which cost the state trillions in lost revenue. “Workers enjoyed full pay despite staying away; now, no work means no pay for that day, calculated over 24 working days,” he stated.

Compliance measures include mandatory Monday clock-in forms, with markets urged to reopen fully amid bolstered security. This builds on a January 22 executive order docking 20% pay from teachers absent on Mondays.

Mefor warned that lost Mondays cripple revenue collection and productivity, rejecting alternatives like Saturday shifts as capitulation to agitators.


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Stakeholders Demand Stronger Governance and Infrastructure to Drive Tech Adoption @ Lagos AI Summit

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As AI adoption accelerates across Nigeria, leaders at the “AI in Action Now” conference 2026 have called for a balance between rapid innovation and strict regulatory governance. The event, held at the Lagos Oriental Hotel, highlighted both the doggedness of Nigerian builders and the risks of unregulated data usage.

Dotun Adeoye, Co-Founder of AI Nigeria, raised alarms over “Shadow AI”, a trend where employees upload sensitive official documents to public AI platforms. He praised the Nigerian Data Protection Commission (NDPC) for its recent aggressive stance, including multi-million-dollar fines against major banks and social media brands.

“Innovation without governance is dangerous. The regulator now has the job of educating players. We are working in partnership with them to ensure players don’t just get fined, but actually understand how to protect data locally rather than storing it abroad, ” Adeoye noted.

Addressing issues of lack of infrastructure to carry AI adoption, Conference Convener Debola Ibiyode admitted that while Nigeria lacks the traditional foundation for AI adoption, the tech community cannot afford to wait.

“The simple answer is we don’t have the infrastructure, but Nigeria has never really had infrastructure to drive anything, and we still thrive, ” Iboyode said, encouraging students and builders to look beyond current limitations. “Once we start to build based on what we have now, it will encourage those who need to provide the infrastructure to do their part. The world will not wait for us,” she insisted.

To bridge this gap, she highlighted the AI Foundry Africa, an incubator designed to mentor ideas into market-ready products.

Meanwhile, speaking to journalists on the sidelines, Biodun Ogunleye, the Lagos State Commissioner of Energy and Mineral Resources, echoed the sentiment that the government’s role is to facilitate the right environment through partnership. He emphasized that data generated from interactions with the government must have long-term value.

“We must ensure that in all facets from production to interaction with government, the tools required to ensure data has value are appreciated,” Ogunleye stated.

He concluded that through private-sector collaboration, the government can focus on its primary functions while leveraging AI to ensure the nation aspires for the future.


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