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CTO Appoints Gisa Fuatai Purcell as Director of ICT Development

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Gisa Fuatai Purcell, a national of Samoa has been appointed as Director of ICT Development Department of the Commonwealth Telecommunications Organisation (CTO). The Director of ICT Development, who reports to the Secretary-General is responsible for overall strategic direction of the operational divisions of Capacity Development, Events and Technical Support and Consultancy.

 

“I am delighted to announce the appointment of Ms Purcell. In addition to her impressive personal qualities, Gisa brings to the job a wealth of relevant experience in the ICT development sector spanning about 25 years, as well as excellent experience in dealing with decision makers at the highest level. I look forward to working closely with her,” said Shola Taylor, Secretary-General, who made the announcement today following a merit based internationally advertised recruitment process.

 

Gisa is the first woman to have been appointed to this top role at the CTO. She has served as the regional advisor to CTO for the South Pacific since July 2016 and before then as the Head of the International Telecommunication Union’s (ITU) Division on ICT development in least developed countries, small island development states, and landlocked developed countries with responsibilities for climate change adaption and disaster risk reduction and emergency telecommunication. She successfully managed many projects around the world including early warning systems using different types of technologies and supporting the development of enabling policies and regulations.

 

At the national level, Gisa was recruited by the Prime Minister of Samoa while she worked in New Zealand (2003) to help develop Samoa’s first national ICT policy in which the priority project was liberalizing the mobile market.

 

Her work resulted in Samoa being the first Pacific Island country to have launched and implemented a national ICT policy (2005) and the first Pacific Island country to have liberalized its mobile market (2006) promoting sale of mobile phones and competition among mobile companies that brought down the cost of phone calls per minute.

 

Through the ITU project, Gisa was instrumental in enabling the Government of Samoa to tackle cybercrime in the revised Crimes Act 2013.

 

Honourable Afamasaga Rico Tupa’i, Minister of Communications and Information and Technology of Samoa stated, “I am proud of Samoa having one of her daughters continue raising Samoa’s flag in telecommunication and ICT development at the international level. Gisa has been instrumental to the development of ICT in Samoa, within the Pacific and at the global level through her work with the ITU. Well done Gisa, I am very proud of you” Gisa has a Master of Commerce and Administration from Victoria University of Wellington in New Zealand.

 

“I am very humbled with this appointment and I thank the CTO management and Executive Committee for their confidence in me” says Mrs Purcell, adding, “I will take on this job with humility, honesty and praise God for his blessings and guidance. I thank my husband Lautafi Fio Selafi Purcell for his unwavering support, and my children for reminding me I am a woman, a mother and grandmother contributing towards the betterment of mankind”


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Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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