Telecom
Danbatta to Spotlight Consumer Protection on World Consumer Rights Day 2021

The Nigerian Communications Commission (NCC) has concluded plans to organise a special world press conference to mark this year’s edition of the World Consumer Rights Day (WCRD) in line with its consumer centric regulatory approach.
Prof. Umar Garba Danbatta, executive vice chairman of the Commission, will address the world press conference virtually on March 15, 2021 from the Commission’s headquarters in Abuja.
This year’s WCRD global theme, “Tackling Plastic Pollution”, is aimed at raising awareness and engaging consumers globally to adopt and promote more sustainable practices which will also focus on the central role that consumer advocates, governments and businesses can play in tackling the global plastic pollution crisis.
Dr. Ikechukwu Adinde, director, Public Affairs, Nigerian Communications Commission, in a statement on Thursday, said that the EVC will use the world press conference to present NCC’s initiatives on electronic waste (e-waste) management and other hazards in the country.
According to him, “During the press conference, he will also spotlight the Commission’s initiatives in ensuring accessible, affordable, and available telecoms services to Nigerian telecom consumers while delving into other initiatives through which the Commission protects, informs, and empowers the consumers.
“The highlight of the press conference will be the launching of the NCC Consumer Handbook, a document which provides salient information on the rights and privileges of the consumers and how the consumer can seek redress when their rights are violated by service providers or any stakeholder in the ecosystem”.
It would be recalled that the Commission declared 2017 as the ‘Year of the Consumer’ to underscore its focus on the primary place of subscribers of telecommunications services in its regulatory agenda. The year was dedicated to spotlight the consumer not only as a key stakeholder but indeed the most important figure in the telecommunications ecosystem.
With over 200 million mobile voice subscribers and over 150 million Internet users in the country, the Commission has, over the years, demonstrated its commitment towards protecting telecom consumers, making it one of the most consumer-centric public institutions in the country.
The WCRD is celebrated on March 15 every year with the aim of creating global awareness on consumer rights and needs.
The WCRD was first celebrated in 1983 and has become an important annual occasion for mobilising citizen actions and solidarity within the international consumer movement.
The Day provides an opportunity to promote the basic rights of all consumers, demand that those rights are respected, and protect them against market abuses and social injustices.
Telecom
ATICEN Commends NLC for Suspending Strike over Telecoms Tariff Hike

Comrade Adede John Williams, president of the Association of Telecommunications, Information Technology, Cable Satellite Network Operators and Allied Services Employers’of Nigeria (ATICEN), has commended the Nigeria Labour Congress (NLC) for suspending the planned strike over tariff hike by Nigerian Communications Commission (NCC) for the Nigeria telecommunications operators.

Joe Ajaero, president, NLC,
He called on members and the general assembly of the Nigeria Labour Congress, telecoms subscribers, stakeholders, and all interested parties to see the need to accept the reality of things as they unfold.
He emphasised that rising inflation, energy costs, operational costs, and currency devaluation challenges faced in the country were the key reasons for the recent tariff hike, adding that the costs of importing telecommunications equipment, the maintenance support system, and unreliable electricity supply had affected the profits supposedly accrued to telecoms operators.
He, therefore, urged the telecommunications subscribers and Nigerians to always have the interests of the services of telecommunications operators at heart for the industry’s sustainability, as the industry regulator is always championing the consumer’s protection rights.
“So, it is important to know that the recent increase in telecoms tariff was approved according to its regulatory power under Section 108 of the Nigerian Communications Act, 2003 (NCA) to regulate and approve tariff rates and charges for telecommunications operators operating in Nigeria,” he said.
Williams equally acknowledged Dr. Bosun Tijani, minister, Communications, Innovation and Digital Economy, and Dr. Aminu Maina, EVC/CEO, Nigerian Communications Commission (NCC), for taking a proactive step in managing the NLC’s planned strike.
Telecom
Airtel Nigeria’s Communications Director Champions Workforce Transformation at PAU Career Fair

Femi Adeniran, the Director of Corporate Communications and CSR Airtel Nigeria, has called for a human centric approach to workforce transformation in the face of rapid technological advancements.
Mr. Adeniran made this statement during a panel discussion titled ‘Building a Workforce for the New Era: Talent, Technology, and Transformation’ at the 2025 Career Fair, hosted by Pan-Atlantic University on Wednesday, February 5, 2025, at the University main campus.
He stressed the importance of organizations prioritizing clear corporate communication, continuous learning, and reverse mentoring to foster a resilient, future ready workforce, highlighting how crucial corporate communication is in enhancing workforce agility and driving innovation.
“Organizations that master transparent and engaging communication are better positioned to integrate digital tools seamlessly while maintaining a strong human connection. It’s not just about technology; it’s about empowering people through effective engagement, and purpose-driven messaging.” He said.
Mr. Adeniran also urged organizations to invest in upskilling and reskilling their workforce, advocating for a proactive approach to talent development that ensures employees remain relevant amid industry shifts.
He highlighted Airtel Nigeria’s commitment to nurturing talent through initiatives such as the “Open Talent Economy” an ambitious initiative aimed at preparing undergraduates for the evolving demands of the modern workforce.
The panel discussion brought together leading industry experts, including Olabisi Omoregie (Head, Corporate Services, Fast Credit Ltd) and Abike Wesey (General Manager, HR & Admin, Mutual Benefits Assurance).
Moderated by Dr. Ruth Karachi Benson Oji, the discussion delved into the impact of artificial intelligence, automation, and digital transformation on employment. Panelists emphasized that while technology is reshaping job functions, human adaptability, emotional intelligence, and strategic foresight are still crucial.
The career fair reaffirms Pan-Atlantic University’s commitment to fostering meaningful engagements that bridge the gap between academia and industry. The institution remains dedicated to empowering students and professionals with the insights needed to excel in the evolving job market.
Telecom
MTN mPulse Inspires Excellence at Glorious Covenant School in Rivers State

MTN Nigeria’s mPulse team recently visited Glorious Covenant School in Rivers State to celebrate the remarkable achievement of Ikenna Ikechukwu, the 2024 MTN mPulse Spelling Bee champion.
The event, held on January 22, 2025, was not just a recognition of Ikenna’s hard work but a call to students everywhere to aim higher and reach for greatness.
The event highlighted the transformative power of education and innovation. At the 2024 Spelling Bee Grand Finale in November in Lagos, Ikenna emerged the Spelling Bee champion title, and was awarded ₦5 million scholarship, a laptop, a smartphone, and an mPulse goody bag.
His win also extended to his school, which received 10 laptops and 10 MTN 5G routers, underscoring MTN’s commitment to enhancing digital education and closing the digital divide.
“This competition isn’t just about spelling words; it’s about unlocking the potential of young Nigerians and inspiring them to achieve greatness,” said Onyinye Ikenna-Emeka, Chief Marketing Officer, MTN Nigeria. “We hope to see more students step into the spotlight like Ikenna.”
For the students and teachers at Glorious Covenant School, the visit was more than a celebration—it was a challenge to dream big.
Many of the students shared aspirations of participating in future editions of the Spelling Bee, encouraged by Ikenna’s inspiring story. “Winning this competition has changed my life,” said Ikenna. “I hope my journey motivates other students to work hard and believe in their potential.”
By visiting Glorious Covenant School, MTN not only celebrated Ikenna’s success but also reinforced its commitment to empowering the next generation of leaders and innovators. Through initiatives like the mPulse Spelling Bee, MTN continues to inspire Nigerian youth to pursue excellence and achieve their dreams.
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