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DHL Africa Puts Employee Recognition @ Centre of Business

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Long service awards, bring your kids to work day, family picnics and an initiative to uncover employees’ personal dreams.

These are just some of the elements that featured in DHL’s Employee Appreciation Week an Africa-wide initiative that was run across over 50 countries touching over 4,000 employees.

The initiative which aimed to recognize and reward its employees across the continent, saw thousands of employees across DHL Express’ Sub-Saharan Africa network celebrated for their achievements, whether extraordinary or every day, showcasing the importance of employee engagement and recognition when looking to create a great place to work.

According to the most recent Gallup survey in 2012, which included 1.4 million employees in 192 organizations around the world, employee engagement is crucial to business success, most notably within challenging economic times.

The report highlights that companies that focus on employee engagement enjoy lower absenteeism, lower staff turnover, higher productivity and higher profitability, to name a few.

“It’s more than lip service when we say that we put employees at the centre of our business,” commented Charles Brewer, Managing Director of DHL Express Sub-Saharan Africa.

“While we are a customer-centric company, we can only have satisfied, engaged customers if we have the most passionate staff. Whether it’s learning and development, or simply activities like Employee Appreciation Week which celebrates our staff, it’s important that we always try to groom and then retain the best talent in the industry, and employee engagement is fundamental to this.”

The week saw numerous activities take place in the logistic operators’ 54 countries within Sub-Saharan Africa.

Notably, staff were rewarded not only for long service and commitment, but for adhering to the company’s values of passion, speed and a positive, proactive attitude.

In some countries, like Kenya, the managing director of the local office went ‘back to the floor’, serving breakfast to the couriers or spending the day as a customer service agent.

In others, like Zambia and Senegal, employees’ families were encouraged to join in the festivities, to promote a good work-life balance and thank the families for their commitment to the company.

“For me, this initiative has reinforced the importance of employee recognition and motivation,” said Adelaide Ngayo, head of DHL Express’ Customer Service department in Chad.

“It’s given our team the drive to move from ‘good to great’, and has really motivated us.”

“Our operations staff work tirelessly every day, with couriers starting their day when the sun is still rising, and delivering thousands of parcels every day,” said Stephen Inegbedion, Country Operations manager for DHL Express Nigeria. You need to keep them motivated and passionate everyday to deliver their best.”

For DHL customer, Adrian Walker, the owner of Max4Data South Africa, the week showcased not only employee recognition, but how an engaged workforce adds value to his business as a client: “We are a small IT company based in Cape Town and, when I heard about Employee Appreciation Week, I was really impressed,” said Walker. “As a small business, I need a strong partner to ensure I’m competitive and, with partners like DHL and the committed, passionate staff they have, I can deliver on my promises.”

And, while the company will definitely reap the benefits of the programme in its financial performance, the drive for employee recognition is not just about staff retention and profitability.

“Engaged employees mean better revenue, profit, customer engagement and safety,” noted Brewer.

“But it’s about more than a bottom line – it’s about actively sharing the fantastic work that our employees do every day, and creating a great place to work.”


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NCC Threatens Illegal Users of GSM Boosters with Arrest, Prosecution

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Nigerian Communication Commission (NCC) has warned telecom consumers to desist from using illegal GSM boosters.

NCC Threatens Illegal Users of GSM Boosters with Arrest, Prosecution

The commission also said that anyone caught using a GSM booster without obtaining approval of a duly licensed network operator will face arrest and prosecution.

GSM boosters are devices that transmit and receive telecommunications signals and can therefore interfere with other radio frequency equipment.

Ikechukwu Adinde, director, public affairs, NCC, said in a notice published on NCC website, that only licensed network operators are allowed to use GSM boosters.

The booster, also known as amplifier or repeater is made up of three main elements – exterior antenna, amplifier, and interior antenna.

They form a wireless system to boost cellular reception

“Members of the public should note that, willful interference with any wireless telegraphy is an offence under Section 16 of the Telegraphy Act, 2004,”it said

The agency said it will not condone any flagrant breach of this law.

It has also enforced measures to prosecute offenders.

Accordingly, monitoring mechanisms have been put in place and anyone caught using a GSM booster without obtaining approval of a duly licensed network operator will face arrest and prosecution.

“Any member of the public with useful information regarding the illegal use of GSM Boosters should contact the Commission on 09-4617000/7351 or send an email to [email protected],” the notice said.

“Individuals desirous of using GSM Boosters should note that they can only do so in conjunction with licensed network operators,” it added.

 

 


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Tizeti Selects Nokia to Provide LTE Fixed Wireless Access Solution for High-Speed internet Services in Nigeria

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Tizeti announced that it selected Nokia’s Fastmile Long Term Evolution (LTE) technology to enable usprovide superior internet services to over 1 Million subscribers in Port Harcourt, Edo and Ogun in Nigeria.

Tizeti Selects Nokia to Provide LTE Fixed Wireless Access Solution for High-Speed internet Services in Nigeria

Tizeti will deploy Nokia’s AirScale Base Station TDD-LTE and FastmileFixed Wireless Access (FWA) gatewaysto deliver premium internet and Virtual Private Network (VPN) services to Residential, Small and Medium Enterprises (SMEs).

The solution will also enable Tizeti’sto deliver a more robust, high-speedinternet service to subscribers and the flexibility to seamlessly evolve to 5G Fixed Wireless Access when needed.

Nokia’s FWA solution enables Tizeti to fast-track broadband access and provide a best-in-class broadband experience to its subscribers.

Nokia’sAirScale Base Stations ensure high-quality connectivity and coverage and enablesTizeti to evolve the network in line with customer demand.

Nokia’sFastmilegateways connect wirelessly to the existing network to createa fastbroadband connection and enhanced Wi-Fi experience in the home.

The Nokia Network Services Platform will help Tizeti to simplify operations and quickly respond to changing market demands.

Kendall Ananyi, Tizeti, said:“We are committed to providing the best-in-class network experience to our subscribers. We are confident that Nokia’s proven technology and expertise will help us differentiate our services based on quality. This a crucial project for us as it introduces LTE in our networks and allows us to bring new and innovative services to our subscribers.”

Eniola Balogun, Nokia, said:“We are thrilled to work with Tizeti on the initiative to upgrade their network to bring the latest products and services to its subscribers. Nokia Fastmile will help Tizeti to cost-effectively enhance the customer experience.

The project will also enable them to delight their subscribers by providing more reliable data services.

On the other hand, Tizeti will benefit by adding new revenue streams.”

 

 


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Risk Assets Push Higher on Vaccine Hopes; Eyes on the Fed

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By Hussein Sayed, Chief Market Strategist at FXTM,

After two consecutive weeks of back-to-back declines, global stocks kicked off Monday with solid gains amid a surge in M&A activity and positive signs towards vaccine developments. Currency markets were little changed ahead of a busy week of monetary policy announcements, while Oil and Gold ticked slightly higher.

The two big deals announced over the weekend were Softbank’s plan to sell chipmaker ARM to Nvidia for more than $40 billion and Gilead Sciences to acquire Immunomedics for a price tag of $21 billion. Meanwhile, on the vaccine front, AstraZeneca resumed its phase-3 trial on Covid-19 after being suspended last week following a neurological illness developed in one participant, and Pfizer announced that its vaccine could be distributed before year-end if found safe and effective.

 

Central Banks will take centre stage this week with the Federal Reserve, Bank of England and Bank of Japan all due to announce policy decisions. Out of the three meetings, the Fed is likely to be the most watched following its historic shift towards average inflation targeting. The big question remains how will the FOMC put this policy into action?

 

From what we know now, the Fed is set up to keep interest rates near zero for a long time, possibly for several years. Given the new framework, any spike in inflation won’t translate into immediate rate hikes as the Fed wants to compensate for the lost years when they have failed to hit the target. The dot plot will be the key guide for investors and traders alike. If inflation projections remain at 2% or below for the foreseeable future, this will solidify market expectations for a low rate environment for many years to come. That said, Jay Powell would still have to explain in more detail how the new framework will be translated into policy action.

 

In June’s economic projections, the Fed anticipated unemployment would be at 9.3% by year-end, but, in August, unemployment was well below that forecast at 8.4%. Many other economic data surprised to the upside during the June – August period in a clear sign that most economists were overly pessimistic towards the strength of the recovery. However, there is still a considerable amount of uncertainty given the latest surge in Covid-19 cases worldwide and the US, especially as we get closer into the winter season. A second wave will undoubtedly put the recovery at risk in the final quarter of the year and it will be interesting to see the Fed’s view on that issue.

 

As for the market selloff over the past two weeks, the Fed isn’t likely to show any signs of concern. In fact, policymakers should be satisfied with the pullback as the risk of a bubble in several assets has been growing due to the Fed’s extremely accommodative policies. Unless we see another 10 -15% drop, do not expect the Fed to intervene.


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