Connect with us

Uncategorized

DHL, Google Disclose Intents of New Age E-Commerce Consumers

Published

on

The rise of e-commerce on the African continent is changing the face of the traditional consumer, and brands need to adapt their business models and strategies in order to remain relevant amongst consumers and avoid a drop in market share.

African consumers are increasingly searching online platforms with commercial intent, which include querying prices of goods, and researching where products or services can be purchased.

According to research by Google South Africa, there was an increase of 49% in query volumes in Nigeria, 37% in South Africa and 33% in Kenya, during 2014.

Charles Brewer, managing director of DHL Express Sub Saharan Africa said that understanding your consumer, knowing how to target communications to them and ultimately deliver what they want, when they want it, is key to the ongoing success of e-commerce in the region.

“Africa’s growing middle class is driving consumer demand and in turn, the e-commerce industry on the continent. As a result, retailers need to ask themselves if they are ready for this ‘new’ and evolving client base.

He added that, “Logistically and operationally speaking, businesses will need to shift from a business-to-business approach to a more business-to-consumer approach as retailers will now have to meet the demand of transporting products to individual clients. New structures will need to be implemented to ensure that the company’s supply chain is agile enough to respond quickly and effectively to the increased demand.”

Brewer noted that while there is huge potential for e-commerce in the region, compared to emerging markets, e-retailing in Africa is still in its infancy.

A recent retailing study conducted by Urban Studies on behalf of South African Council of Shopping Centres (SACSC), revealed that Africa and the Middle East’s share of global e-commerce in 2015 is just 2%, but that it shows high potential.

This is supported by a recent report by McKinsey & Company, which revealed e-commerce could account for 10% of retail sales in Africa’s largest economies by 2025.

Google also predicts that a massive e-commerce market will emerge in Africa by 2017 as the continent becomes more familiar with technological advances.

As e-commerce gains momentum, it once again highlights the potential for local retailers and entrepreneurs.

A great success story is that of Bethlehem Tilahun Alemu, who founded soleRebels, a footwear company in Addis Ababa, Ethiopia in 2005.

Within less than a decade, she has been able to grow her business from an organization of just five people, producing for her local market, to a global organization of over 300 employees with eight stand-alone stores, serving over 50 countries.

The key to her success in a fiercely competitive retail environment was a combination of traditional African artisan skills and technologies, innovative use of local (often recycled) materials, personal drive and energy, and a global vision.

“This is just one example of the many opportunities that we are seeing in the region. In this developing market, the needs of the emerging e-commerce players have played a key role in our aggressive expansion strategy in Africa,” Brewer added.

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Comments

Uncategorized

Valentine’s Day Comes Early as 2K Supermarket Offers Amazing Bargains

Published

on

2k Supermart, the first discount store that sells everything N2000 or less, has curated a special section full of amazing items to make your Valentine’s Day gift shopping a breeze.

Valentine's Day Comes Early as 2K Supermarket Offers Amazing Bargains

You don’t have to break the bank, because 2k Supermart has picked out over 60 fun and fashionable gifts for men and women that you can shop, starting at just N2, 000.

The items on display includes: jewelry, chocolates, flowers, slippers, watches, candles and much more.

The supermarket which is located at 69 Alex Ekwueme Way Kado Estate by Gwarimpa and Kado Estate junction Abuja, also offers the best brands of grocery products at the lowest prices in town.

Customers can enjoy amazing prices on foot-wears, toys, stationery, kitchen and bathroom accessories, Beverages, Health and Beauty products, cleaning materials, party disposable items, gifts and More.

There is luggage master within the mall, Ice cream, Shawarma, Party Jollof rice, MoiMoi, Pastries, a Phone store,  Smoothie and Vegetable stands.

2k Supermart is a one stop family convenience stop.

 

Continue Reading

Uncategorized

Pinnacle, ICPC Trade Words over Alleged Invasion, Harassment of Staff

Published

on

Management of Pinnacle Communications Ltd, on has condemned the alleged invasion of its Abuja office by operatives of the Independent Corrupt Practices and Other Related Offences Commission (ICPC).

Pinnacle, ICPC Trade Words over Alleged Invasion, Harassment of Staff

ICPC has however threatened legal action against 44 property owners including two buildings in Abuja belonging to Pinnacle Communications Ltd.

Pinnacle Communications in a statement by Abayomi Oyelola, its lawyer, said that “Pinnacle Communications condemns, in very strong terms, the illegal attempt by ICPC to harass and intimidate the company and its officials and unbridled attempt to shut down its business.

“The action of ICPC further confirms that they have been on a witch-hunt mission from the beginning and are bent on victimizing Pinnacle Communications in direct contravention of a statement credited to the Chairman of ICPC at a speech delivered at the inauguration of the Anti-Corruption and Transparency Unit at the Federal Polytechnic, Ede, Osun State.

“This statement was reported online on 20 January 2020, admonishing the staff against victimising people when doing their job. We add that they should also not scandalize genuine and law-abiding enterprises such as Pinnacle Communications Limited.

“Pinnacles Communication, as a law-abiding entity, expresses concern on this show of shame undertaken by ICPC and brazing use of force.”

The firm urged the Bolaji Owasanoye, ICPC chairman, to “rein in his officers” and ensure they comply with the rule of law and forestall actions that could further sink the image of the Commission.

It said the invasion happened on January 15, at its office located on Charles De Gaulle Street, Asokoro, Abuja, with the ICPC officials allegedly citing an “order from above.”

Mr Oyelola said the company is a licensed Digital Switch-Over operator in Nigeria, describing the invasion as despicable and unwarranted.

According to the company, the ICPC operatives had reportedly stormed the office with fully armed policemen in four vehicles, three Hilux vans, and a car, dressed in ICPC jackets that authenticated their identities to arrest the chairman and to seal the company.

The company’s lawyer said during the encounter, it demanded the warrants of arrest and order of the court granting the sealing of the office that legally motivated their move.

“It is common sense in a civilized country like Nigeria that production of a warrant of arrest is the sine qua non to entering premises and attempt to arrest people and that without an order from a court of competent jurisdiction no agency of Government has the right to seal off any business premises. There are boundless legal authorities on this.

“We consider the futile attempted invasion, intimidation and threat as clear evidence of the desperation of ICPC. ICPC had filed charges relating to fraud against Pinnacle Communications and its directors. This case is still pending in court. Issues have been joined and witnesses called and cross-examined.

“We need not say more than that in order not to be contemptuous of the court handling the pending litigation. But can this be a sign that what they apparently cannot get through the court they want to get by force?”

He added that the operatives failed to produce any document but rather claimed that they were working with geographical coordinates.

It further said that its officials, “could hear the conversation and the operative said: ‘we are here already’, ‘we have not entered’, ‘they claim he is not around’, ‘No pressmen, nobody’. Afterwards, the operative on the telephone suddenly said to his colleagues ‘let’s go, let’s go, let’s go’, and they left hurriedly, like a botched operation.

The Pinnacle officials heard the operatives lamenting on their way to their vehicles that they should have shot (gunshot) their way into the premises as soon as they arrived. This no doubt amounted to regulatory terrorism.

The company urged Abubakar Malami, attorney general of the Federation and the minister of Justice, to help investigate the matter.

“We are also urging the Attorney-General of the Federation and Minister of Justice, Mr Abubakar Malami, SAN, to swiftly check the excesses of the ICPC and investigate this matter with a view to defeating the obvious display of prejudice in the agency’s dealings with Pinnacle Communication Ltd.

Recall that the ICPC in February 2019 filed a 12-count charge before Justice Folashade Ogunbanjo-Giwa of the Federal High Court in Abuja, against Ishaq Kawu, director-general of the National Broadcasting Commission (NBC); Lucky Omoluwa, and Dipo Onifade, chairman and chief operating officer of Pinnacle Communications Limited respectively, for allegedly misappropriating N2.5 billion.

Despite the ICPC failing to produce Lai Mohammed, minister of Information, to testify in court, a statement he made to the agency, tendered in court, indicated that he gave the approval for the release of N2.5 billion to the NBC, as seed grant for the Digital Switch Over project of the federal government.

Mr Mohammed was meant to explain his role in the alleged misapplication of the N2.5 billion funds for the federal government’s Digital Switch-Over (DSO) programme.

But the Independent Corrupt Practices and Other Related Offences Commission has threatened legal action against 44 property owners including two buildings in Abuja belonging to Pinnacle Communications Ltd.

In a letter to the Management of Pinnacle Communications, ICPC also dismissed allegation by the digital telecommunication company that its operatives illegally invaded their Abuja office..

A copy of the ICPC letter, dated Jan. 24 and signed by Mr Akeem Lawal, agency’s director of Operations, was made available to the News Agency of Nigeria (NAN) on Sunday.

The anti-graft agency said its operatives stumbled on the buildings while investigating a “totally different” case of tax evasion.

The commission said the buildings were among 44 property (buildings and plots of land) whose list was forwarded to it by the Federal Inland Revenue Service (FIRS) for investigation.

The commission said FIRS requested the investigation after the ownership of the property was denied upon efforts to make their owners pay the relevant tax due.

According to ICPC, Pinnacle Communications was not mentioned as owners of any of the property on the list attached to the letter from FIRS.

It said its operatives arrived at the building in a bid to ascertain their coordinates and mappings as indicated by FIRS and confirmed by the FCT Department of Land Administration.

The commission dismissed Pinnacle’s “skewed and misleading’’ allegation as an attempt to link an honest investigative exercise with “the almost concluded case’’ against its chairman and others.

It further said that its operatives “do not go out to arrest persons in the course of locating property under investigation’’, contrary to the company’s allegation that they were there to kidnap the chairman.

“The reference at the briefing to the alleged lamentation of our staff `that they should have shot their way into the premises as soon as they arrived,’ is definitely far from the truth in the face of a legion of over ten armed mobile policemen on your premises.

“The commission deplores the bad faith evident in your media briefing and finds it really unprofessional that one of your counsels in the criminal case before the court, Abayomi Oyelola, who accosted our operatives after they had been denied entry into the premises by the policemen, was the same person that addressed the media on behalf of your company.

“Rather than come to our office the next day January, 16, 2020 as he had promised our officers, he thought otherwise and held a media briefing with the sole objective of painting the commission in bad light,’’ it said.

ICPC said since Pinnacle Communications had now claimed ownership of the two buildings, it should proceed to resolve the issue of ownership with the FCTA and tax evasion with FIRS.

The anti-graft agency gave the company three weeks from the date of the letter to act accordingly as it was prepared to take further legal actions on all the property

 

Continue Reading

Uncategorized

CBN to maintain status quo on rates as inflation quickens

Published

on

Lukman Otunuga, Senior Research Analyst at FXTM,
 

The latest inflation figures from Nigeria will most likely deter the Central Bank of Nigeria (CBN) from cutting interest rates anytime.

Consumer prices in Nigeria accelerated for the fourth straight month in December last year, hitting its highest level since April 2018 at 11.98% as food prices continued to climb amid the on-going border closure. With inflationary pressures making an unwelcome return into early 2020 and moving further away from the CBN 9% upper target band, the Naira will continue to be vulnerable. Although central bank Governor Godwin Emefiele said in November 2019 that “the impact of the border closures on inflation is temporary,” this may be questioned if inflation continues to escalate in 2020.

Rising inflationary pressures should force the CBN to maintain status quo on interest rates next week. However, all eyes will be on the loan to deposit ratio for banks which has been set to 65%. With monetary easing out of the question, the central bank could increase the loan to deposit rate to 70% in an effort to boost economic growth through investments in Nigeria’s real sector, particularly small and medium-sized enterprises.

Continue Reading

Trending

Copyright © 2020 Communication Week Media Limited.