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Digital Infrastructure in Africa to Witness Boost Post Pandemic – Coker

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COVID-19 pandemic has opened doors to new ways of communications in the face of lockdown of cities. As a result organisations have embrace working remotely which before now were used by few. Today, workplace software providers such as Microsoft, Google and Zoom witness increased demand for their work-from-home services.

According to Microsoft’s Work Trend Index, Microsoft Teams reached a new daily record of 2.7 billion minutes of use in one day, representing a 200% increase from 900 million minutes on 16 March.

Against this backdrop that Ayotunde Coker, managing director, Rack Centre, a data centre service provider explores the lockdown situation and the benefits it provides for the growth technology infrastructure in Nigeria and Africa as a whole.

Looking at how the world will look like post-COVID-19, Coker said: “One thing is clear, global technology has shown the capacity to be elastic and to scale.

“Working from home will be more accepted. But I don’t think it is just going to be working from home. There is something I call Semi-flex office locations. Imagine someone traveling from Agege to a contact centre somewhere on the Island which is about three hours traveling (due to traffic situations), you will find semi-flex office locations about half an hour into the journey and walk in, put your laptop down and with your headphone you connect to the contact centre and perform some routine due to the exigencies of your assignment. So, you are kind of working from home but from a semi-flex location.”

He said that outsourcing will ensure business sustenance. “Over the years we have been explaining to companies the need to focus on their core-business areas and outsource the none-core areas. Lessons learnt now will reinforce and deliver that value.

“EduTech will gain momentum. Children are working and studying at home now because they have been sent home due to COVID-19. What they require now is the data to follow their lectures online. Universities in the UK and US have been doing this for ages.

“In-country, we have the National Open University of Nigeria (NOUN) where most of the courses are online. So, we are going to see a change in the way we interact with our educational institutions.

On healthcare technologies, Coker said it will receive massive attention.  “We now have high quality video augmented reality interaction with experts anywhere in the world; remote key control non-intrusive technologies are now being done by interaction through technology with our doctors in Nigeria.

“Quick consultation of experts will become normal; you can consult with all your patients before you travel to a place. So, by the time you see the patients they have been pre-consulted. This will save significant amount in health tourism.

“We are moving to an era where digital conferencing becomes normal; you don’t have to travel thousands of miles to attend a conference. You start to use augmented reality (AR) for you to virtual visit a stand of a company and interact.

“Docusign digital and blockchain technology will reach a new level of acceptability and use where contracts, agreements, real estate businesses, etc., will be enabled through technology.

“Internet Exchange volume will grow significantly and the world will become more digitally connected on the information super-highway.

“Data centre and technologies will now move to the Edge because businesses will not tolerate latency; the volume of data will be such that you will have to be on the Edge to get closer to the point of use.

“One of the things we have been doing is ensuring that customers with us continue to operate and I am glad that we are able to ensure that. Secondly, we are moving and doing our bit of making sure that Nigeria and our location is supporting the digital technology for West Africa. It is certainly a leading point for digital infrastructure in Africa.”

According to him, “global supply chain will change and it is a benefit for Africa. Most countries will embrace changes; enabling digital process and key changes that support ease-of-doing business. We have a good geo-physical location. For us it is not just going digital but how we optimize how we plug in to the global supply chain. And I think it is a great opportunity for us to embrace”.

He noted that it will be interesting to see how the new normal changes how we bring the information super-highway to the good old super-highway. “How we optimize relationship of the new technology with the established technologies, because we have to strike a good balance. And I believe that the balance we strike will be much more optimal in the way we drive things forward.

Speaking on the operations of his firm, Coker disclosed that Rack Centre had since doubled its capacity and had put infrastructure in place that would help organizations host their data locally to have access to their data from a remote location, without physically appearing at the data centre, a situation, he said, would boost efficiency and reduce costs of operation.

He said the innovation from Rack Centre has helped it to engage and have connections to over 35 of its major carriers and Internet Service Providers (ISPs) in Nigeria, Tier 1 networks, pan African international carriers, and direct connection to all five undersea cables serving the South Atlantic Coast of Africa, and that every country on the Atlantic coast of Africa is directly connected to Rack Centre. He claimed that despite the lockdown, Rack Centre business is still up and running.


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E-Business

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

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Noble Ajuonu, head, Sydani Technologies Ltd., has urged the Federal Government to harmonise National Identification Number (NIN) and Bank Verification Number (BVN) to tackle crimes and insecurity in the country.

Expert Urges FG to Harmonise NIN, BVN to Tackle Crimes

Ajuonu made the call at a media roundtable, organised by Sydani Group in Abuja.

The News Agency of Nigeria (NAN) reports that the roundtable focuses on driving sustainability through a comprehensive analysis of Nigeria’s key development areas.

Ajuonu said that Nigeria could overcome its security challenges and pave the way for a safer, more secure future for all Nigerians by embracing technology and implementing practical solutions,

“We need to harmonise data, prioritise seamless integration of databases like NIN, BVN, and security agency records, establish clear protocols for data sharing and access, with robust safeguards against misuse,’’ expert said.

According to him, the unified data pool will empower intelligence gathering and targeted operations.

He also called for investments in smart surveillance, intelligent video analytics software, training of personnel in data analysis, interpretation of data in real-time to combat crimes.

“There is need to implement a legal framework for call interception in criminal investigations, with strict oversight to prevent abuse, encourage community cohesion, training of tech savvy security personnel with tech-enabled tools.’’

Ajuonu also urged the government to address infrastructure deficit in technology, saying that technology was all encompassing to address insecurity.

“According to the National Identity Management Commission (NIMC), as of December 2023, only 104.2 million Nigerians had been enrolled for the National Identity Number (NIN).’’

Ajuonu added that over 122.2 million citizens left uncaptured for NIN were people in rural areas where enrolment centres, digital services were limited.

“Most crimes are being perpetuated from rural communities and this lack of comprehensive identification creates a gap where elements not captured in the national database can constitute public nuisance, crimes.

“There is the inadequacy in the integration of NIN, BVN and Voters Identification Number (VIN).

“Advanced call interception and analysis tools, used successfully in other countries, could provide invaluable insights into criminal networks and operations but infrastructure is lacking,’’ he said.

Also, Mr Godfrey Petgrave, the Agricultural Expert, Sydani Group, called for empowerment of smallholder farmers with access to finance and training to enhance productivity.

According to Petgrave, Nigeria requires policy reform and institutional strengthening to improve agricultural practices and embrace digital agriculture solutions to address food insecurity.

Mr Akolade Jimoh, another expert of the group on health, advocated for expanded community-based health insurance programmes for rural and underserved areas.

Jimoh added that the country needed to encourage Public Private Partnership to revolutionise products design and quality improvement on health services.


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Konga launches Infinix Brand Week with Incredible Deals

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Konga, Nigeria’s leading composite e-commerce group, is thrilled to announce the launch of amazing deals at its Infinix Brand Week. Infinix, a leading global smartphone brand known for its innovative products and cutting-edge technology promises exclusive discounts and special offers on select smartphones, marking an exciting milestone in the realm of online shopping.

Shoppers can expect nothing short of extraordinary deals on a wide range of Infinix products, all available exclusively on the Konga online platform. With discounts of up to 30% off, this partnership between Konga and Infinix aims to redefine the shopping experience for tech enthusiasts across Nigeria.

Konga Brand Week has become synonymous with excitement and unbeatable deals, and this year’s edition is no exception. In addition to exclusive discounts on Infinix smartphones, shoppers can explore a diverse array of products across various categories, including electronics, fashion, home essentials, and more.

“At Konga, we are dedicated to providing our customers with the best shopping experience possible,” said Rita Ohaedoghasi, VP Marketing at Konga. “The Infinix Week during Konga Brand Week allows us to continue delivering on that promise by offering incredible discounts and special offers on some of the most sought-after smartphones in the market.”

To stay updated on the latest developments and exclusive deals during Konga Brand Week, shoppers are encouraged to connect with Konga across all platforms, including social media and the Konga website. Don’t miss out on this opportunity to score big savings and elevate your tech game with Infinix and Konga.


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Study Reveals Software Programmers to make Full Use of AI Code Assistants

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Gartner predicts that by 2028, 75 percent of enterprise software engineers will use Artificial Intelligence (AI) code assistants, up from less than 10 percent, currently.

According to a Gartner poll of 598 global respondents conducted in the third quarter of 2023, 63 percent of organisations are now testing, deploying, or have previously implemented AI code assistants.

AI code assistants provide for more capabilities than only code development and completion, notes the research firm.

According to Gartner, the use of AI code assistants can lead to higher work satisfaction and retention, resulting in lower turnover costs.

Philip Walsh, senior principal analyst at Gartner, comments: “Software engineering leaders must determine ROI and build a business case as they scale their rollouts of AI code assistants.

“However, traditional ROI frameworks steer engineering leaders toward metrics centred on cost reduction. This narrow perspective fails to capture the full value of AI code assistants.”

Gartner notes that software engineering leaders must “reframe the ROI conversation from cost reduction to value generations”.

Walsh adds: “Calculating time savings on code generation is a good place to begin building a more robust value story. To convey the full enterprise value story for AI code assistants, software engineering leaders should connect value enablers to impacts, and then analyse the overall return to the organisation.”

 


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