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Dimension Data Says Remote IT Network Monitoring, Automated Management Save 75% in Trouble Shooting

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New data published in Dimension Data’s annual ¹Network Barometer Report has revealed that remote monitoring and automated management reduce the time to troubleshoot faulty networking devices by a massive 75%.

Consequently, it takes 32% less time to repair such devices than those not managed in this way.

Furthermore, this year’s research again shows a strong correlation between the failures caused by devices and their lifecycle stage.

According to the Report, networks have continued to age for the fifth consecutive year, making 53% of the over 70,000 technology devices that were analysed either ageing or obsolete – up by two percentage points since last year.

There’s also been a slight drop in the percentage of obsolete devices – down to 9% from last year’s 11% – while the percentage of ageing devices has increased by four points. The percentage of the current devices analysed is at its lowest in three years.

The research looked at corporate networks in organisations of all sizes and all industry sectors across 28 countries.

Andre van Schalkwyk, Consulting Practice Manager for Dimension Data’s Networking Business Unit said, “During the seven-year history of the Network Barometer Report, the average tolerance level for organisation’s obsolete devices in their networks has been around 10%. Rarely do organisations allow this to increase beyond 11% before they refresh the relevant devices.

The conventional assumption was that an overall technology refresh was imminent, but our data shows that organisations are refreshing mostly obsolete devices, and are clearly willing to sweat their aging devices for longer than expected. Organisations therefore focus their refresh initiatives mostly on technology that has reached critical lifecycle stages when vendor support is no longer available,” explained van Schalkwyk.

Based on its experience in evaluating organisations’ operational support maturity, Dimension Data says that on a scale of five, some 90% of organisations are still at the first or second level of maturity.

These levels are characterised by a lack of standard processes, ad hoc troubleshooting tools, and ambiguous roles and responsibilities for IT staff, resulting in extended network downtime and increased operational costs. This is also the reason why 30% of all service incidents are still related to human error.

Van Schalkwyk pointed out that mature monitoring, support, and maintenance processes allow for a higher tolerance for ageing devices in the network. This proves the viability of managing an older network overall. “That’s provided there’s sufficient visibility of the lifecycle status of all devices, an understanding of their risk profile depending on their criticality to the infrastructure as a whole, and the proactive management of that risk. Overall, we’re seeing a growing need for more effective day-to-day network management across all corporate networks.”

Other key highlights in the 2015 Network Barometer Report include:
•    There’s been a slight improvement in the security status of networks this year: the percentage of devices with at least one vulnerability is down to 60% from 74% last year. This change is attributable to the trend seen in organisations refreshing obsolete devices which have more identified vulnerabilities because of their age. Replacing them would lead to fewer vulnerabilities in the network overall.
•    Despite the general tendency to sweat assets, organisations are slowly expanding the wireless capabilities of their networks. However, 74% of the wireless access points are still older models that don’t support a solid mobility strategy. In addition, the majority of devices are not IPv6-capable yet, many of which require a simple software upgrade to be so. Combined, these factors point to organisations not giving the impact of enterprise mobility, collaboration, and the Internet of Things on the network due strategic consideration yet.


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Nigerians to Pay More to Obtain Multipurpose National ID Cards in 46 Hours

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National Identity Management Commission (NIMC) has said that Nigerians will pay through their banks to access general multipurpose card,

Nigerians to Pay More to Obtain National Identity Card in 46 Hours

Abisoye Odusote, director general/CEO, NIMC who stated this however said that NIN is free, but users will have to pay to obtain the card within 48 hours.

She said: “Just like how you pay to access your ATM cards in the banks, Nigerians will pay through the banks to access their cards within 48 hours after payment to get the digital multipurpose card.”

Applicants will get requests with their NIN via a self-service online portal or the banks, adding that they will have to pay through the banks.

The general multipurpose card will be launched in partnership with the NIMC and the Central Bank of Nigeria (CBN) and powered by the Nigeria Inter-bank Settlement System (NIBBS) and AfriGo.

Kayode Adegoke, head of Corporate Communications, NIMC, said the National ID card, which is embedded with verifiable national identity features, is backed by NIMC Act No 23 of 2007, mandating it to enroll and issue a general multipurpose card to Nigerians and legal residents.

According to Adegoke, the card will address the demand for physical identification, allowing holders to prove their identity, give them access to government and private social services, facilitate financial inclusion for Nigerians, empower citizens, and encourage increased participation in nation-building.

Credit: Legit

 


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Collaborative Action Needed to Boost Digitalisation in Nigeria and Support Economic Growth

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In the face of serious economic and developmental challenges, the Nigerian Government through the Strategic Blueprint of the Federal Ministry of Communications, Innovation, and Digital Economy has identified digitalisation as a key enabler to stabilise and strengthen the macroeconomic environment.

L-R: Juergen Peschel, Chief Executive Officer, 9Mobile; Dr. Bosun Tijani, Honourable Minister of Communications, Innovation, & Digital Economy; Dr. Aminu Maida, Executive Vice Chairman, Nigerian Communications Commission; Gbenga Adebayo, Association of Licensed Telecommunications Operators of Nigeria (ALTON); Bella Disu, Executive Vice Chairperson, Globacom; Karl Toriola, Chief Executive Officer, MTN; Angela Wamola, Head of Sub-Saharan Africa, GSM Association (GSMA); Ibrahim Dikko, Chief Executive Officer, Backbone Connectivity Networks Nig. Ltd.; at the GSMA Nigeria Digital Economy Report launch in Abuja on May 9 2024.

It is pursuing structural reforms, creating an environment conducive to private and public sector growth and job creation, while concurrently recognising the need to diversify away from the reliance on the oil and extractives sector. This shift towards diversification underscores the digital sector’s significant role in steering Nigeria towards a more resilient and dynamic economic future.

The largest contribution of the digital sector to Nigeria’s overall GDP is through the impact digitalisation has on the productivity of other sectors. For example, in the short-term, measures such as cash transfers to citizens can be done more quickly and efficiently using mobile money payment platforms. Digital technologies also boost productivity in the agricultural sector through increased use of agricultural inputs, better storage facilities and more coordinated support across agencies with the use of digital technologies to communicate and support small-scale farmers. 

It is estimated that, in 2023, the telecoms sector was contributing 13.5% to the GDP of Nigeria. Considering the direct and indirect contribution of the mobile ecosystem, as well as the productivity impact throughout the economy, the telecom sector’s contribution to Nigeria’s overall economic activity is much greater, estimated at 33 trillion NGN in 2023, with 2.4 trillion NGN in tax revenue contributions. 

The GSMA today published its latest report ‘The role of mobile technology in driving the digital economy in Nigeria’ which addresses the challenges hindering the growth and development of the telecommunications industry and the crucial role of the mobile sector in Nigeria’s economic development. Connectivity to mobile services, including Mobile Money is the foundation on which digitalisation is built. The Mobile Network Operators (MNOs) are committed to investing to support the realisation of the digitalisation ambitions that will unlock economic growth and development in the country.

Navigating a complex operating environment

To unlock these economic opportunities, connectivity and mobile financial services are crucial foundations. The GSMA’s report emphasises that while 29% of Nigerians are regularly using mobile internet, there remains untapped potential, as 71% are not accessing these services on a regular basis. An improved policy environment has the potential to help the industry boost coverage and adoption, resulting in 15 million additional internet users by 2028. However, the sector faces challenges to infrastructure deployment.

These include:

  • Complex and costly process of securing Rights of Way (RoW) significantly increases the time and costs associated with rolling out infrastructure.
  • The complex tax environment in Nigeria, providing for high and increasing costs of tax compliance because of the complex and overlapping tax structure within the country.
  • Increasing costs are making it difficult for the industry to maintain sustainable levels of investment. The primary driver of this has been increases in the cost of power for sites due to the rapid increases in the price of fuel, increased government fees and levies, and increased demand for forex, in an import-dependent environment, due to contractual obligations for network infrastructure and services that are denominated in USD.

Transforming Nigeria into a digital economy

An enabling policy and regulatory framework will be critical to realising the full potential of Nigeria’s digital transformation, as recognised in Nigeria’s Strategic Plan 2023 – 2027 as well as the Federal Ministry’s National Broadband Alliance for Nigeria (NBAN). Without universal access to digital connectivity, a broader digital transformation of the Nigerian economy is not possible.

It is clear that the mobile industry is a key partner for the government in achieving its objectives and can contribute to some of the key elements of the government’s plan. The value of this contribution can significantly increase with the necessary support from government required to overcome the obstacles outlined above.

To this end, the report recommends initiatives to support policymakers in creating an economic and regulatory environment that supports growth, investment, and competition.

These include implementing a legal framework for Critical National Infrastructure to address challenges in building network infrastructure; simplifying and improving the process for issuing RoW and standardising it across the country; reducing the industry’s tax burden to help cut operating costs; and creating a regulatory environment that supports sustainable investment.

Angela Wamola, Head of Sub-Saharan Africa at the GSMA, said: “High-speed connectivity is the bedrock of any digital nation, and the Nigerian government recognises the mobile industry’s role in laying key foundations on which digital transformation is built.

“Future policies should be geared towards reducing the cost and complexity of infrastructure rollout to encourage investment and boost the adoption of mobile broadband.

“The impact of such actions would go far beyond mobile, driving productivity gains across the economy and creating millions of new jobs in Nigeria.”

 


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Kaspersky Reports Show Every Third Cyber Incident was Due to Ransomware

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Ahead of International Anti-Ransomware Day on May 12, Kaspersky’s latest research reveals a concerning trend in the global cybersecurity landscape, with ransomware attacks accounting for every third cyber incident in 2023.

The report sheds light on the escalating threat of targeted ransomware groups, which have seen a Kaspersky30% increase globally compared to 2022, along with a 71% surge in known victims.

Kaspersky’s research, covering 2022 and 2023, revealed a worrisome escalation in targeted ransomware groups. The data indicated a staggering 30% global increase in the number of these groups compared to 2022, accompanied by a 71% surge in known victims of their attacks.

Unlike random assaults, these targeted groups set their sights on government agencies, prominent organisations, and specific individuals within enterprises. As cybercriminals continue to orchestrate sophisticated and extensive attacks, the threat to cybersecurity grows ever more pronounced.

In 2023, Lockbit 3.0 emerged as the most prevalent ransomware, leveraging a builder leak in 2022 to spawn custom variants targeting organisations worldwide. BlackCat/ALPHV ranked second, until December 2023, when a collaborative effort by the FBI and other agencies disrupted its operations.

However, BlackCat quickly rebounded, underscoring the resilience of ransomware groups. Third on the list was Cl0p, which breached the managed file transfer system MOVEIt, impacting over 2.5 thousand organisations by December 2023, according to New Zealand security firm Emsisoft.

In its 2023 State of Ransomware report, Kaspersky also identified several noteworthy ransomware families, including BlackHunt, Rhysida, Akira, Mallox, and 3AM. Moreover, as the ransomware landscape evolves, smaller, more elusive groups are emerging, posing new challenges to law enforcement.

According to the research, the rise of Ransomware-as-a-Service (RaaS) platforms further complicated the cybersecurity landscape, emphasising the need for proactive measures.

Kaspersky’s incident response team noted that ransomware incidents accounted for every third cybersecurity incident in 2023. In the research, attacks via contractors and service providers emerged as prominent vectors, facilitating large-scale assaults with alarming efficiency.

Overall, ransomware groups demonstrated a sophisticated understanding of network vulnerabilities, utilising a variety of tools and techniques to achieve their objectives.

They used well-known security tools, and exploited public-facing vulnerabilities and native Windows commands to infiltrate their victims, highlighting the need for robust cybersecurity measures to defend against ransomware attacks and domain takeovers.

“As ransomware-as-a-service proliferates and cybercriminals execute increasingly sophisticated assaults, the threat to cybersecurity becomes more acute. Ransomware strikes persist as a formidable menace, infiltrating critical sectors and preying on small businesses indiscriminately.

“To combat this pervasive threat, it’s imperative for individuals and organisations to fortify their defenses with robust cybersecurity measures. Deploying solutions such as Kaspersky Endpoint Security and embracing Managed Detection and Response (MDR) capabilities are pivotal steps in safeguarding against evolving ransomware threats,” commented Dmitry Galov, head of research center, Kaspersky’s GReAT.

 


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