News
DisCo Must Repay Customers for Transformer Purchases, FCCPC Rules
Federal Competition and Consumer Protection Commission has ordered the Ibadan Electricity Distribution Company to refund whatever consumers invest in buying transformers, poles, cables, and other items.
The Chief Executive Officer/Executive Vice-Chairman of FCCPC, Tunji Bello, gave this directive at the FCCPC Electricity Consumer Forum in Ota, Ogun State.
Bello, who was represented by an official of the commission, Mrs Bridget Etim, said it is not the duty of consumers to buy transformers, cables, or electric poles, saying such investments must be refunded by the Disco whenever they are made.
At the forum held in Ilogbo, Oju-Ore area of the Ado-Odo/Ota Local Government Area of Ogun, community leaders under various Community Development Committees and Associations, alleged that the IBEDC had failed to respond to their complaints despite a series of letters written to its officials.
The Ado-Odo/Ota Zonal CDC Chairman, Mr Olatunji Onaolapo, decried what he called the nonchalant attitude of IBEDC officials in the local government.
According to him, consumers now buy everything that should be provided by the Disco, yet many communities remain in darkness.
“In Itele Ota alone, our people have bought up to 80 transformers. IBEDC did not buy a single one. We will even pay for energisation, we will beg them to come and install a transformer that they are supposed to buy. It is uncalled for,” Onaolapo alleged.
Responding, the IBEDC boss in Ogun State, Abdulrasaq Jimoh, blamed the communities for buying the transformers without carrying the DisCo along.
Jimoh said the communities ought to inform the Nigerian Electricity Regulatory Commission of their intention to procure transformers and other items needed for electricity supply in their areas before going ahead to procure them.
However, the FCCPC official, Etim, interrupted the IBEDC’s Jimoh, saying, “I disagree.”
Etim told the Ibadan DisCo to learn from Jo’s Disco, which recently refunded its consumers even without NERC or FCCPC involvement.
“We are not going to accept that as a commission. For the ones that had happened before, we were not aware. We told the IBEDC before that for subsequent investments in network areas, returns must be given to the investors (the consumers). The previous ones were not properly documented with us, but subsequent ones must be refunded.
“I am correcting this because the Disco is saying you have to write NERC. If you tell the Disco that you want to invest, the Disco has the responsibility to escalate it to the regulator, that this is what the community is doing.
“In fact, let me tell IBEDC that Jos DisCo has had to compensate a community that invested in their network without informing NERC or FCCPC. I want IBEDC to change and learn,” Etim said.
Going forward, she urged Nigerians to always inform FCCPC of their plans to invest in the DisCos network going forward to ensure getting refunds through energy credit.
While presenting the EVC’s opening speech, the FCCPC boss stated that the three-day forum was convened under Sections 17, 127, 130, and 151 of the Federal Competition and Consumer Protection Act 2018.
She said the forum was designed to bridge the gaps between consumers and service providers in the electricity industry.
“Electricity is not merely a commodity. It is a vital service that powers livelihoods, businesses, and progress. However, the industry continues to grapple with persistent issues such as insufficient metering, billing inaccuracies, and infrastructure challenges, all of which require urgent and collaborative resolution.
“This event presents a non-adversarial forum for dialogue. Consumers will gain clarity on their rights and responsibilities, while Ibadan Electricity Distribution Company’s caseworkers will be available to address grievances on the spot. This aligns with our core mandate to ensure that consumer protection is practical, accessible, and responsive.
“At the heart of the FCCPC’s interventions is the recognition that electricity consumers are entitled to fairness, transparency, and accountability. We are guided by our commitment under the FCCPA to inform and educate consumers about their rights; facilitate complaint resolution and redress; encourage fair trade practices among service providers, and promote collaborative engagement that ultimately improves service delivery across the sector,” she said, quoting the executive vice chairman.
At the forum, officials of the IBEDC were on the ground to immediately attend to consumers’ complaints and get them resolved on the spot.
The World Bank Group has announced the 31-month debarments of United Aviation Services Limited (UNASEL), a transportation services company based in Nigeria, and Air Vice Marshal Alkali Mamu, its owner and president, “in connection with fraudulent practices under the Enhancing Niger Northeastern Connectivity Project,” according to a press release issued by the multilateral development bank.
The statement said that the project aims to enhance connectivity and road safety along the Zinder-Agadez Road section and improve access to basic socioeconomic infrastructure for selected communities in that road section.
However, according to the statement: “UNASEL and Mr. Mamu presented false experience documents in a prequalification application to qualify for a contract under the project. This was a fraudulent practice under the World Bank’s sanctions framework.”
“The debarments make UNASEL and Mr. Mamu ineligible to participate in projects and operations financed by Bank Group institutions. The debarments are part of two settlement agreements under which UNASEL and Mr. Mamu admit culpability for the underlying sanctionable practices,” it added.
The statement further said: “Per the Bank Group Sanctioning Guidelines, the settlement agreements provide for a reduced period of debarment in light of UNASEL and Mr. Mamu’s cooperation.
As a condition for release from sanction under the terms of the settlement agreements, UNASEL and Mr. Mamu commit to developing and implementing integrity compliance measures that reflect the relevant principles set out in the Bank Group Integrity Compliance Guidelines, and Mr. Mamu further agrees to complete corporate ethics training.
UNASEL and Mr. Mamu also commit to continue to fully cooperate with the Bank Group’s Integrity Vice Presidency.
“The debarments of UNA SEL and Mr. Mamu qualify for cross-debarment by other multilateral development banks under the Agreement for Mutual Enforcement of Debarment Decisions that was signed on April 9, 2010.”
Governor Peter Mbah of Enugu State, has approved the allocation of a parcel of land in Enugu, the state capital, for the establishment of a state-of-the-art Digital Fabrication Centre by the Industrial Training Fund.
Mbah announced this while receiving a delegation from the Industrial Training Fund on a courtesy visit to the Government House, Enugu.
The ITF disclosed this on Friday in a statement signed by its Director of Press and Public Relations, Thomas Ngor.
According to the statement, Mbah described the proposed project as timely and aligned with his administration’s vision of transforming Enugu into a leading destination for investment, innovation and technology-driven industrial development.
He noted that the future of economic prosperity lies in deliberate investments in human capital and emerging technologies, adding that the state has continued to create an enabling environment for innovation, enterprise and sustainable growth.
The governor explained that his administration has made technical education compulsory in the state’s basic education system, with emphasis on digital literacy, robotics and mechatronics to prepare learners for the future of work.
According to him, many traditional trades are now driven by digital technologies, making it imperative to equip young people with relevant technical competencies that will enable them to compete globally and contribute meaningfully to economic development.
Governor Mbah further disclosed that his administration has built smart schools across the state, equipped with robotics centres, mechatronics laboratories and other modern learning facilities, to prepare youths for the evolving global economy.
He noted that artificial intelligence is expected to contribute about $20tn to the global economy in the coming years.
He therefore stressed that the state must be intentional about upskilling its citizens, adding that the establishment of the ITF Digital Fabrication Centre will significantly strengthen the state’s drive to build a knowledge-based economy, foster innovation, promote local manufacturing and create employment opportunities for its growing youthful population.
Earlier, Afiz Ogun, the Director-General of the ITF, who led the delegation, said that upon his appointment by President Bola Tinubu, he was mandated to upskill Nigerian artisans to international standards.
He explained that the Fund subsequently repositioned its technical and vocational skills development efforts through strategic initiatives, including the Skill-Up Artisans Programme, which is designed to train, certify and license Nigerian artisans to international standards.
Ogun disclosed that the Fund had already established a Digital Fabrication Centre in Ikeja, Lagos, with the capacity to produce more than 400 different products. He therefore requested the allocation of land in Enugu State to establish a similar centre with the same production capacity.
According to him, the initiative is aimed at promoting industrialisation, reducing dependence on imports and preparing Nigerians for opportunities in the Fourth Industrial Revolution.
He also reaffirmed the Fund’s readiness to enter into public-private partnerships that will transform Nigeria’s artisanal ecosystem.
Ogun further noted that digital technologies, including artificial intelligence, robotics and computer-aided manufacturing, are rapidly transforming the global economy, making it imperative for Nigeria to deliberately invest in upskilling its workforce to remain globally competitive.
The ITF delegation was later conducted on a guided tour of facilities at one of the smart schools established by the Enugu State Government.
Glovo, a multi-category tech company, has announced its integration into the generative AI ecosystem with the launch of its “Shopping Assistant” for ChatGPT and Claude. Users can now discover retail products, compare prices, and seamlessly order any item using natural conversational language with the AI systems.
The Glovo experience inside such platforms introduces a conversational commerce model that shifts from a search-based web to an intent-based web. Rather than navigating traditional app menus and filters, users can express needs, such as asking for a “last-minute gift for a coffee lover under ₦50,000”, and the assistant handles semantic search, location validation, and product curation.
A Seamless, Concierge-Like Experience
Once both platforms have been connected through either ChatGPT or Claude apps, the user will be able to have a multi-turn dialogue where the assistant remembers context and constraints, such as budget caps. Users receive a visual carousel of up to five highly customised product options available at local stores. Each product displays its image, name, store details and ratings, and price. While the search and discovery experience takes place directly on the Generative AI platforms, selecting a product via the “view on Glovo” button takes the user to the Glovo mobile or web app, where the payment and final purchase are exclusively completed.
Strategic Focus on Retail and Growth
Glovo is prioritising the retail and grocery sectors for this initial launch, capturing the established habit of using AI for product research. Generative AI has driven a significant jump in retail traffic globally, so this first-mover advantage aims to meet customers where they are meeting Gen AI daily, and ensure it captures high-intent organic traffic as search behaviours evolve.
“We’re always looking for ways to meet our customers where they already are. Being available on Claude and ChatGPT means people can discover what Glovo has to offer as part of a natural conversation, with no friction. Glovo has always been about being the everyday app that provides choice and convenience, and this is another step in that direction”, said Shiro Theuri, Chief Technology Officer at Glovo.
How to look for products in the Glovo app through ChatGPT or Claude
- The user must sync ChatGPT or Claude with the Glovo app with the plug-in.
- Once synced, the user must type in @glovo followed by their request.
- The AI platform displays a carousel with 5 available options for the user.
- If the user wants to purchase any of the products or continue searching within the Glovo app, they must click “View on Glovo”, which will redirect the user to the Glovo app or website.
- After the order is confirmed, the store will prepare the item(s) and the courier will head up to the pick-up location. The user will receive the order in minutes.
World Bank Debars United Aviation Services, Owner over Fraudulent Activities
NITDA Introduces Cloud Certification Boost Data Localisation Compliance
Enugu State Approves Land for ITF’s Digital Fabrication Centre
BOI Opens N250Bn Bond Offer to Fund Businesses
Guinness Rewards Consumers with ₦17 Million in First Week of ‘Open for More’ Promo Draw
From Scarcity to Scale: What Africa Can Learn from India’s Agricultural Transformation
BON Establishes Six Ad Hoc Committees to Modernize Broadcasting
EFCC Busts NIS Visa Overstay Racket, Uncovers N700m in an Account
Fact-Check: Elon Musk’s “Tesla Pi Phone” is Internet Rumor
NBC Tasks Broadcasting Stations over 2028 DSO Global Deadline
E-Financial3 days agoAccess Holdings Deepens Sustainable Finance Impact, Expanding Green Assets to ₦92.14 Billion
News3 days agoOgbaga, Abuja Lawyer to Sue Telcos, DStv over Alleged Unfair Practices
Telecom3 days agoMTN Moves Closer to Full IHS Takeover
Telecom3 days agoAirtel Nigeria Unveils Hundreds of Retail Shops in Wide Expansion of Customer Touch Points
News3 days agoNAICOM Issues New Licences to 43 Recapitalized Insurers
E-Financial3 days agoNAICOM Revokes Nigeria Reinsurance’s Licence over Failure to Meet MCR
E-Financial3 days agoSEC Begins Full e-Registration for Capital Market Services
E-Financial3 days agoTeamApt, Awabah Partner to Bring Micro-Pension Contributions to POS Terminals Nationwide