News
Dotgo Unveils Business Messaging Hub

Dotgo, a Gupshup company, and provider of Rich Communication Services solutions for business messaging, has announced the launch of RBM Hub.

The launch of the RBM Hub expands the reach and capabilities of CPaaS providers – commonly referred to as aggregators – to engage with over 300 million mobile users over RCS. According to a statement, the RBM Hub enables interconnectivity with leading global RCS platforms, providing access to enhanced analytics and advanced APIs.
It described the messaging hub as a one-stop solution for sending RBM traffic to 300 million RCS users globally in a simple, cost-effective way.
The statement read in part, “Using the Dotgo RBM Hub, CPaaS providers can empower many more global businesses to reach a wider customer base with engaging and intuitive rich media mobile messaging solutions that include video and voice.
“With Dotgo RBM Hub’s common onboarding portal, comprehensive RCS APIs, billing, and CX tools, aggregators can use a single portal and API to send RCS messages to users across carriers worldwide.
‘’Aggregators can onboard the brands and RBM agents, use APIs and CX capabilities to develop rich conversational journeys and launch the agents in the desired countries and carriers. Aggregators have access to brand, agent and campaign wise analytics, including traffic, revenue and engagement metrics.
“Further, with Dotgo Universal RCS, CPaaS providers can also reach iPhone users. Using the advanced API stack, aggregators can also send RichOTP, Rich Promotions and Rich SMS with minimal configuration.”
According the company, the RBM Hub also serves the needs of wholesale messaging providers who want to add RCS to their offering. Mobile carriers desiring to provide nationwide RCS delivery as part of their offering can use the RBM Hub to provide interconnectivity to other carriers in their country.
Singh Anand, the Chief Technology officer, Dotgo, was quoted as saying, “Dotgo RBM Hub empowers CPaaS providers, wholesale messaging providers, and mobile carriers to usher in the next phase of RBM adoption globally, which will enable businesses across the world to unlock the potential of richer, two-way conversational experiences for millions of consumers.”
He added, “With this innovative, easy-to-use offering, CPaaS providers are better positioned to help brands realize transformational impact and optimal value from their RCS initiatives.”
Several telecom carriers, CPaaS providers, and wholesale messaging providers are using Dotgo RBM Hub and are reporting measurable business benefits.
With Dotgo RBM Hub, CPaaS providers can develop a seamless RBM offering for their enterprise customers, wholesale messaging providers can quickly add RCS to their offerings, and Mobile carriers can offer nationwide or worldwide RCS delivery. Supported by strong, long-term carrier and RCS vendor partnerships, Dotgo is offering attractive price points for RCS delivery across the world.
The Senior Vice President, International Messaging, Globe Teleservices, Ashutosh Jha, was quoted as saying, “As one of the earliest users of RCS services from Dotgo, we were able to terminate critical and time bound messages with improved conversions, thanks to rich media’s ability to demand the user’s attention.”
“CPaaS providers and telecom aggregators are always looking to identify new and innovative ways for their enterprise customers to connect and engage with end consumers via richer, personalized conversations. Innovations like Dotgo RBM Hub act as a catalyst to help us deliver on this goal, enabling a far superior customer engagement experience.”
A recent study by Juniper Research predicts the total number of RCS subscribers to grow to 3.8 billion by 2026, which would account for 40 per cent of global mobile subscribers.
The same study forecasts global operator revenue from RCS to grow to more than $4.6bn by 2026.
The CEO, Mobile Ecosystem Forum, Dario Betti, was quoted as saying, “Enterprises have barely scratched the surface when it comes to using business messaging. With innovations in RCS, like the Dotgo RBM Hub, we will see business messaging grow exponentially over the next couple of years.”
“The Mobile Ecosystem Forum is happy to announce that we can offer all participants in our events the power of conversational commerce in an MEF messaging agent. That has been made possible by the support from Dotgo. Dotgo’s RBM Hub allowed for a quick launch of our own MEF conversation agent across multiple countries and mobile operators in time for the MEF’s RCS World.”
News
Access Holdings Sets New Benchmark in Nigeria’s Finance Talent Pipeline

New data from CFA Society Nigeria is reshaping how the country’s financial sector thinks about talent development, with Access emerging as the single largest source of CFA candidates in Nigeria, distinction industry watchers say signals a deeper shift in how leading institutions are building investment expertise from within.

In its Where Nigeria’s Finance Professionals Work series, published in a national daily, CFA Society Nigeria placed Access first among employers of CFA candidates nationwide, with 82 candidates enrolled in the programme, more than double the 38 recorded at the next-placed institution and well ahead of every other bank or financial services firm on the list.
Access also ranked second among employers of CFA charterholders, with 11 professionals who have completed all three levels of the Programme and met its experience and ethics requirements.
For an industry that has long measured itself by balance sheet size and branch count, the rankings point to a different kind of competition: one over who is building the deepest bench of certified, globally credentialed talent.
CFA Society Nigeria compiled the data from its Salesforce Membership Database as at June 2026, and described the exercise as a way of recognising employers whose people “bring rigour, integrity and global best practices into the workplace every day.”
Analysts following the sector say the outcome is notable less for the ranking itself than for what it suggests about talent strategy across Africa’s financial services industry. A single institution developing more aspiring charterholders than the rest of the market combined raises the floor for professional standards nationally, not just within one balance sheet.
Every candidate who advances through the CFA Programme adds to a shared pool of ethics-trained, analytically rigorous professionals that Nigeria’s capital markets, pension funds and asset managers all eventually draw from.
Access Holdings Group Chief Executive Officer Innocent C. Ike, commenting on the rankings, framed the achievement in terms of institution-building rather than recruitment: “Every candidate on that list represents our commitment to building institutions and professionals that endure.”
The remark echoes a broader thesis increasingly voiced by market observers, that talent depth, not scale alone, is what will determine which African financial institutions earn lasting global credibility.
That distinction sits at the centre of Access’s stated ambition to become the World’s Most Respected African Financial Services Group. If the CFA numbers are any indication, the Group’s route to that goal runs less through square metres of branch network and more through the calibre of the people sitting inside it, a bet that Nigeria’s finance professionals, and the institutions that will one day hire them, are already placing alongside Access.
News
NCAA to Introduce RFID Technology to Tackle Missing Luggages

Nigeria Civil Aviation Authority (NCAA) has announced plans to introduce Radio Frequency Identification (RFID) baggage tracking technology across domestic and international airport terminals to tackle the growing problem of delayed, misrouted and missing luggages

Michael Achimugu, director, Public Affairs and Consumer Protection, NCAA, disclosed this at a stakeholder engagement forum in Lagos.
Achimugu said the RFID-enabled system would replace the traditional barcode-based baggage tracking framework and provide airlines and passengers with real-time visibility of checked luggage from check-in to final collection.
According to him, the technology would improve baggage traceability, reduce mishandling and strengthen accountability across the baggage-handling chain.
Unlike conventional barcode systems, RFID technology allows baggage to be automatically scanned at multiple points without requiring direct line of sight, enabling real-time tracking of luggage throughout its journey.
Achimugu said issues involving short-landed, missing, lost or damaged baggage had remained among the major complaints from air travellers, alongside flight delays.
He said the introduction of RFID technology was therefore aimed at improving baggage-handling standards and restoring passenger confidence in the aviation sector.
The NCAA said the initiative also aligns with IATA Resolution 753, which requires airlines to track baggage at key points during the passenger journey.
The authority expects the technology to provide more accurate information on the location of luggage, facilitate quicker resolution of baggage-related complaints and improve the overall passenger experience.
The NCAA said the initiative would also strengthen accountability among airlines and other stakeholders involved in baggage handling at Nigerian airports.
News
Firm Urges MSMEs to Increase Digital Payments Adoption for Growth

eTranzact International Plc has called for increased adoption of digital payment solutions among micro, small and medium enterprises (MSMEs), saying access to technology is critical to improving business efficiency, financial inclusion and growth.

The company also said it was deepening its partnership with the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN) to expand digital access and financial literacy among small businesses across the country.
In a statement, the Divisional Head, Merchant Services, eTranzact, Mrs. Abimbola Reis, stated this at the SMEDAN/eTranzact Town Hall Engagement in Lagos recently, themed, “Financial Literacy and Inclusion for MSMEs Leveraging on Fintech Innovation.”
Reis described MSMEs as the backbone of Nigeria’s economy, noting that the sector comprises almost 40 million businesses and contributes significantly to economic growth and job creation.
However, she said many businesses continue to face challenges including limited access to finance, inefficient payment systems, weak financial reporting, cash-flow constraints and inadequate access to digital platforms.
She added that trust concerns also affect businesses’ ability to access finance, while heavy reliance on cash increases exposure to theft and makes payment reconciliation more difficult.
Representing the Director-General of SMEDAN, Prof. Yinka Fisher said the town hall was aimed at generating practical ideas and solutions that would support the growth and expansion of MSMEs.
“The essence of this engagement is to share ideas and concepts that will help MSMEs thrive and expand. Our partnership with eTranzact is about expanding the frontiers of MSMEs and ensuring they continue to grow,” he said.
Also speaking, representative of the Director-General of the Nigerian Association of Chambers of Commerce, Industry, Mines and Agriculture (NACCIMA), Dr. Praise Adedigba said businesses could no longer depend solely on hard work to remain competitive.
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