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Durability and Reliability of Nokia Phones in the Past are Still the Core of Our Promise Today – Umunakwe

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Joseph Umunakwe is the General Manager, HMD Global: West, East and Central Africa. He spoke to chike Onwuegbuchi about HMD Global’s commitment to building on its heritage and delivering trusted and secure Nokia smartphones that are built to last, in 2021 and beyond.

How did HMD Global deal with the effects of the pandemic, the quietness and the launch of its new products?

2020 did change the entire global business operating landscape and shifted mind-sets on ways of working. We are proud of the team at HMD Global – we came together and pulled through an extremely challenging year. Now, we are stronger than ever.

In 2020, we were the first brand to launch a truly universal 5G device capable of global roaming and optimized for the future. In a world that is now more dependent on virtual, seamless, always-on connection, the ability to connect from anywhere has become vital to so many Consumers.

Nokia smartphones led the Counterpoint Research 2020 trust rankings based on the four pillars of software, security updates, build quality, and devices recommended for enterprises for the second year running.

In August 2020, as an affirmation of their trust in us, our partners – this includes Google, Qualcomm and Nokia – invested 230 million in our business.

Despite the challenges of an extremely difficult year, we were able to strengthen our position and commitment to delivering trusted devices that are secure and built to last, across our range of Feature phones and Smartphones.

Improving Nokia brand market share and visibility in Nigeria

Nokia Mobile is well known in the Nigerian market. Our Finnish heritage of quality, durability and trust continues to resonate with our fans. We believe that mobile technology can enhance the lives of consumers everywhere and we continue to focus on bringing the best innovation that will usher in digital inclusiveness in Nigeria and other markets in our region.

We give consumers reason to choose us by focusing on eliminating their pain-points, offering premium experiences at affordable price-points and lowering the cost of ownership. Consumer experience is at the heart of our strategy. We innovate for the benefit of the consumer.

For example, we are expanding our affordable 4G smartphone range and working hard to ensure our fans get top specifications at the right price point because 4G is the new baseline, leaving users of 2G and 3G more vulnerable to uncertainty.

Uniqueness of Nokia mobile devices from other smartphone brands in Nigeria

Simply put, Nokia devices are trusted, secure and built to last. The durability and reliability that you remember from Nokia phones in the past is still the core of our promise today. Your Nokia phone stays with you for longer.

Each Nokia smartphone receives three years of monthly security updates and two years of software upgrades. In addition, we offer our standard one-year product warranty thereby giving peace of mind to our fans.

Our devices have a purposeful Nordic design characterized by functionality. With our signature two-day battery life, the latest Android operating software – we recently released Android 11 on our Nokia 8.3 5G, our customers can unleash their creative instincts and stay connected to what matters most to them.

In fact, in October 2020, Counterpoint Research revealed that Nokia phones led the trust rankings based on the four pillars of software, security updates, build quality, and devices recommended for enterprises for the second year in a row.

We deliver the fastest and most regular software and security updates among Android devices. We have released over 1000-plus software updates in the past four years to ensure phones are updated longer than the industry average.

Engagement with dealers some of whom also market other phone brands

We are a company built on a unique partnership model. Our dealers are our partners and partnership is very important to us. They are an extension of our promise to enhance the lives of our consumers.

As a result, we place a priority on building close relationships with each of them, working to understand their businesses. Our market representatives are almost constant fixtures at their stores, seeking to understand and clarify their needs.

It comes back to our values of trust and building on our heritage of reliability. Nokia is a brand people already trust. We intend to maintain that across the spectrum, whether with our partners or our fans.

Support to dealers with the required advertisement and promotions, considering the possible conflict of interest that would exist

We take the responsibility of supporting our partners seriously. Our various marketing and communication activities are aimed at creating awareness and driving foot traffic to our local partner stores.

We support our dealers through our communications activities, including them where necessary in our promotion content and signposting them. Our priority is to develop and build win-win relationships that will stand the test of time. As mentioned earlier, trust is an important value for us as a business.

As our fans trust us to deliver quality devices, we trust our partners to deliver our promise to the last mile consumer anywhere they may be. For example, during the Covid-19 pandemic and the attendant lockdowns, we stayed close to our channel partners and continued to deliver much needed products to both people on the frontlines and our consumers.

What Nigerian consumers should expect from Nokia mobile this year

Our focus on enhancing the lives of our consumers remains core to our business. Therefore, we will continue to deliver on our strategic pillars in both 5G, and affordable 4G.

We want to make mobile technology accessible to Nigerians. Our fans in Nigeria can certainly expect to see affordable smartphones with premium features that provide them with innovative experiences.

We will continue to innovate across multiple platforms and business segments to deliver value to our fans both in Nigeria and elsewhere.


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NCC Begins Review Telecom Termination Rates after 8 Years

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Nigerian Communications Commission (NCC) has commenced a comprehensive review of Mobile Termination Rates (MTR) eight years after the current rates were introduced, citing changing economic realities, technological advancements and shifts in telecommunications traffic patterns.

NCC Begins Review Telecom Termination Rates after 8 Years

Mobile Termination Rates are regulated fees paid by one operator to another to complete calls across networks.

They influence competition, investment, and retail pricing.

The exercise, kicked off in Lagos at a mobile termination rate stakeholder forum on Tuesday, brought regulators, operators and industry participants into a structured process to reassess wholesale pricing rules that govern payments between networks for completing voice calls.

Speaking at a stakeholders’ engagement in Lagos, Mrs Omotayo Mohammed, head of Competition and Tariff at the NCC, said the review had become necessary because the existing rates no longer reflect prevailing operational and economic conditions in the telecommunications sector.

According to her, the current MTR stands at N3.90 per minute for generic operators and N4.70 per minute for new entrants, rates that have remained unchanged since 2018.

Mohammed noted that the telecommunications landscape has undergone significant changes over the years, driven by naira depreciation, rising inflation, escalating energy costs and evolving consumer behaviour.

“The foundation of wholesale interconnection affects every stakeholder in this room. Misaligned termination rates can enable dominant operators to foreclose smaller competitors, deter infrastructure investment and ultimately burden consumers through inflated retail prices,” she said.

She explained that the deployment of 5G networks, artificial intelligence (AI)-driven services and Internet of Things (IoT) applications has altered network usage patterns beyond what was envisaged in the 2018 cost model.

Mohammed further observed that over-the-top (OTT) platforms such as WhatsApp and Telegram now account for a significant share of voice and messaging traffic, reducing dependence on traditional interconnection services.

To drive the review process, the NCC has engaged KPMG as consultant for the study and stakeholder engagement exercise, which is expected to last four months.

The exercise will also examine issues relating to Unstructured Supplementary Service Data (USSD) services and application-to-person (A2P) short message service (SMS), both of which have become increasingly critical to Nigeria’s digital economy.

Mohammed stated that the review is being conducted in line with Sections 4, 96, 97 and 108 of the Nigerian Communications Act 2003, which empower the commission to promote investment, protect consumers and ensure fair competition.

She said the study would establish a cost-reflective MTR framework across different technology generations, operator categories and clearing house arrangements.

The review will also cover international termination rates (ITR) to tackle grey-route traffic concerns, develop a pricing framework for mobile virtual network operators (MVNOs) and assess the current asymmetric rate structure between established operators and new entrants.

“The consultancy adopts an evidence-based and consultative approach. Stakeholders will have opportunities to submit their views and validate assumptions before any determination is made,” Mohammed assured.

She added that the review is expected to enhance retail affordability, improve access to digital financial services and enable operators to recover costs in line with prevailing capital and operational expenditure realities.

According to her, transparent and cost-reflective rates will encourage infrastructure investment and boost investor confidence in Nigeria’s digital economy.

Mohammed also assured stakeholders that the NCC would make its methodology, key assumptions and cost model parameters available throughout the process to ensure transparency and accountability.

In her remarks, Mrs Nnenna Ukoha, director of Public Affairs at the NCC,  noted that mobile termination rates remain central to pricing structures, competition, service quality and overall consumer experience.

“We are particularly encouraged by the rapt attention, intellectual rigour and keen interest demonstrated by participants throughout today’s session.

“This active engagement reflects not only the relevance of the issues discussed but also a shared commitment to the sustainable growth and development of Nigeria’s telecommunications sector,” Ukoha said.

She stressed that discussions at the forum highlighted both the challenges and opportunities associated with the MTR determination process and underscored the need for sustained stakeholder engagement.

Ukoha reiterated that the consultation window remains open and encouraged industry stakeholders to submit additional inputs, data and perspectives to support a balanced, forward-looking and sustainable outcome for the sector.

She reaffirmed the NCC’s commitment to collaboration and inclusive regulation aimed at building a resilient, competitive and future-ready telecommunications industry.


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Airtel Africa Foundation Completes Year One Scholarship Disbursement for 100 Tech Scholars in Nigeria

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The Airtel Africa Foundation, through Airtel Nigeria, has completed the disbursement of first year funding to the first cohort of 100 beneficiaries under its flagship Airtel Africa Tech Fellowship Programme.

The initiative, which was launched to support high-performing but financially disadvantaged 100-level students studying technology-related courses in public universities, covers tuition, accommodation, stipends, and other essential materials such as laptop computers.

Each of the beneficiaries received an average of ₦500,000, making a total of ₦50 million disbursed as of May 29, 2026.  Funding will continue, the Foundation has said, through the duration of the students’ four-to-five-year academic programmes.

The 100 recipients, referred to as Airtel fellows, were selected through an independent process from accredited public universities across Nigeria and are enrolled in courses including Computer Science, Information Technology, Data Science, Software Engineering, Cybersecurity, Artificial Intelligence, among others.

Participating institutions in the first batch of the scholarship scheme are the University of Lagos (UNILAG), the University of Nigeria, Nsukka (UNN), Ahmadu Bello University (ABU), the University of Benin (UNIBEN), Obafemi Awolowo University (OAU), the University of Ilorin (UNILORIN) and Tai Solarin University of Education (TASUED).

Commenting on the milestone, Chairman of Airtel Africa Foundation, Dr. Segun Ogunsanya, said, “We are not just funding education; we are building a pipeline of skilled innovators who will contribute meaningfully to Africa’s digital economy. The transparency of this process and the full delivery of our commitment to these 100 scholars are matters of great pride for the Foundation.”

Also speaking on the progress, the Chief Executive Officer of Airtel Nigeria, Dinesh Balsingh, noted that the initiative reflects Airtel’s long-standing commitment to empowering the youth through education and digital inclusion.

“At Airtel Nigeria, we believe that the future of our country lies in the hands of our youth. This ₦50 million disbursement is proof that when we say we are committed to empowering young Nigerians, we mean it fully and transparently. I congratulate every scholar and encourage you to make the most of this opportunity. Your success is our success,” he said.

The Airtel Fellowship Tech Fellowship forms part of the Foundation’s efforts to equip African youth with advanced digital and technical skills, within its broader F.E.E.D agenda which focuses on Financial Inclusion, Education, Environmental protection and Digital Inclusion.

Beyond financial support, the initiative is designed to equip beneficiaries with the skills, mentorship, and exposure required to thrive in an increasingly digital world.


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NDSF@17: Nigeria Must Be an “Active Architect” in Global Digital Compacts

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As the world enters a pivotal era of digital policy negotiations, the 17th Nigeria DigitalSENSE Forum (NDSF) on Internet Governance for Development (IG4D) has set a clear mandate: Nigeria must evolve from a spectator to a leader in global digital governance.

NDSF@17: Nigeria Must Be an "Active Architect" in Global Digital Compacts

R-L Delegation of the Executive Vice Chairman, Nigerian Communications Commission (NCC) led by Assistant Director, Mrs. Doyin Aiyenitaju and Mrs Olubunmi with the chairman Nigeria DigitalSENSE Forum on Internet Governance for Development (NDSF-IG4D) 2026, and Director, Strategic Business at ipNX, Dr. Olusola Teniola (hon) and Lead Convener of NDSF 2026 and Lead Convener, NDSF and Group Executive Editor, ITREALMS Media group, Ogbuefi Remmy Nweke during the event held at Welcome Centre Hotels, International Airport Road, Lagos.

In his welcome address at the forum, which convened on Thursday, June 11, 2026, at the Welcome Centre Hotels, Lagos, the Lead Convener of the NDSF and Group Executive Editor of ITREALMS Media Group, Ogbuefi Remmy Nweke, issued a rallying cry to industry stakeholders. “As the world negotiates the next phase of global digital compacts, Nigeria must not merely be a spectator; we must be an active architect,” Nweke declared.

Echoing this sentiment, the Chairman of the forum, Dr. Olusola Teniola, challenged participants to ensure that the multi-stakeholder dialogue translates into tangible progress. Emphasizing that “the ultimate measure of digital transformation is the positive impact it has on citizens and communities,” Dr. Teniola urged stakeholders to move beyond talk and commit to concrete, measurable, and actionable outcomes.

He further noted that “the complexity of today’s digital ecosystem requires stronger collaboration among government, the private sector, civil society, academia, the technical community, development partners, and users themselves” to realize the WSIS vision of an inclusive, people-centered information society.

To achieve this, Nweke emphasized the urgent need to strengthen Nigeria’s digital foundations, noting that true digital sovereignty requires robust infrastructure, including data center interconnectivity and carrier-neutral protections.

He further advocated for the expansion of Digital Public Infrastructure (DPI) to boost the .ng domain brand and support the SMEs that drive the national economy.

The forum also prioritized the empowerment of the next generation through several key initiatives:

The newly optimized Women, Youth & Students Track, which equipped attendees with cybersecurity skills through a “Phishing @ A Glance” presentation sponsored by the DNS WomenNG Foundation.

The formal adoption of the “2026 Nigerian Youth Declaration on Digital Rights” by secondary school participants, ensuring young voices are central to the policy conversation.

The launch of the 2026 National DigitalSENSE Youth Essay Competition, designed to institutionalize youth advocacy and digital rights awareness nationwide.

Nweke concluded by thanking the forum’s institutional partners, including the NCC, NITDA, ALTON, ISOC Nigeria, Digital Realty, DNS WomenNG Foundation, IHS Nigeria, and NLNG; for their commitment to the multi-stakeholder synergy necessary to bridge the digital divide.


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