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EDS Restructures for Greater Efficiency

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Udoh Felix, managing director /chief executive officer of EDS Express Ltd has expressed that the recent restructuring exercise undertaken by management of the courier company was to adequately reposition the firm to effectively cope with the rising clientele base of the company as well as the volume of business it handles. Udoh emphasized that EDS is still committed to delivering high quality service which it has been known for in its few years of operation.
Speaking to Nigeria CommunicationsWeek at the company’s head office, Udoh stressed that the level of efficiency and success attained by the company in less than two years of doing business has endeared many corporate organizations, individuals and the general public to the firm’s range of services including   courier, haulage and logistics.
According to Udoh, the rapid expansion of the company’s network across the country, US and Europe is meant to further enhance the quality of service delivered by the company in line with the core passion of the company which is customer satisfaction.  The company opened 6 new network stations within the last quarter bringing the firm’s total number to 21 apart from agency collection centres spread across the country.
In keeping afloat in the midst of the present economic recession, Udoh said customer development and retention is one way of mitigating the harsh effects of the meltdown. “ You need to restrategise for more efficiency. A customer who is dissatisfied with your service may never come back to you. There are several courier companies now and not like when you had very few of them. There‘s revolution taking place in courier companies because of competition. The multiplicity of courier companies exposes clients to various alternatives. If I am dissatisfied with company a ‘s services, I will simply walk out to another company which would have been approaching me for business “, he said.
Udoh advised his colleagues in the courier industry to hold on to the contacts they have saying that customers are better marketers..” Don’t forget that customers are better marketers. If  you succeed in winning the confidence of one customer, he can give you additional ten customers without you asking for it, ” Udoh revealed.
He said that one reason EDS came into the courier industry is to change the face of the industry thereby changing the perception people already had about the courier industry. Udoh collaborated that a lot of courier companies don’t do things right in Nigeria and said specifically that price undercutting  is one of the things  killing the industry even as he emphasized that except practitioners begin to  place value on their services, the general public will continue to play down on the importance of the services rendered by the indigenous courier companies.

 

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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E-Financial

SEC Working on Stablecoin Regulation Framework

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Securities and Exchange Commission (SEC) is working with developers to establish a regulatory framework for stablecoins, according to Dr. Emomotimi Agama, director-general, SEC.

SEC Working on Stablecoin Regulation Framework

Agama made this announcement during his keynote speech at the 2025 Decentralized Finance (DeFi) Conference.

Agama said the SEC’s commitment is to foster a responsible decentralized finance environment.

“The commission believes responsible DeFi can thrive in a regulated environment,” he said, highlighting the SEC’s efforts to enhance investor education through its “Crypto Smart, Nigeria Strong” initiative.

The program aims to educate young investors across schools, universities, and social media on blockchain basics, scam detection, and long-term investing benefits.

The SEC is also focusing on regulatory evolution, with plans to streamline its licensing regime.

“We are enhancing our licensing architecture to make it more efficient, more transparent, and more risk-based,” Agama noted.

The commission is exploring a framework for naira-pegged stablecoins, backed by verifiable reserves and audited by independent custodians, to facilitate cross-border trade and programmable finance.

It is also reviewing pathways for digital asset Exchange Traded Funds (ETFs), custodial wallets for pension funds, and tokenized securities for institutional investors.

 

 


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CAC Announces Upward Review of Service Fees

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Corporate Affairs Commission (CAC) has announced an upward review of its service fees, which will take effect from August 1, 2025.

CAC Announces Upward Review of Service Fees

The announcement was made through the commission’s official social media page on Tuesday, June 17, 2025.

According to the CAC, the fee adjustment was necessary due to the current economic conditions, rising operational costs, and input from key stakeholders.

The statement read, “The Commission wishes to inform the General Public, Esteemed Customers, and all Stakeholders that in the continued efforts to improve its service quality and delivery, it has become necessary to review certain service fees effective the 1st day of August 2025.”

The commission explained that the fee changes are part of efforts to deliver better and more digitalised services while maintaining the integrity of Nigeria’s corporate registry.

The revised fee structure will affect services related to companies, business names, limited partnerships, and incorporated trustees.

Key fee changes announced by the Corporate Affairs Commission (CAC) include adjustments across various service categories.

For voluntary striking-off, the fee is now ₦50,000 for small companies and ₦100,000 for public companies, up from the previous ₦25,000.

Relisting a company will cost ₦50,000 for LTD/GTE and ₦100,000 for public companies.

Due diligence through self-service is set at ₦50,000. Requests for extension of time to hold an annual general meeting will now cost ₦100,000 for public companies and ₦50,000 for others.

Historical search reports will range from ₦20,000 to ₦30,000 per request. A restriction of a director’s residential address now attracts a ₦25,000 fee, while obtaining a certified true copy of documents or extracts will cost ₦5,000 per copy.

For limited partnerships, both voluntary striking-off and relisting will cost ₦25,000. A letter of good standing will be ₦10,000, registration and certified copies of documents will be ₦30,000, and a change of name will attract a ₦10,000 fee.

Regarding business names, voluntary striking-off is now ₦10,000, relisting ₦25,000, and an application for cessation ₦10,000. The certified true copy of documents will cost ₦5,000 each, and restriction of a proprietor’s address will also be ₦25,000.

Name reservations remain at ₦1,000, while reserved names with restricted words still cost ₦5,000.

The new fee structure is expected to impact business owners, lawyers, compliance officers, and others who interact with the corporate registry.


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Telecom

WhatsApp to Start Showing more Adverts in Messaging App

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WhatsApp is launching three new ad features in a global roll-out across the messaging app.

WhatsApp to Start Showing more Adverts in Messaging App

The Meta-owned platform said the new ads will not be shown in the same place as people’s private chats, nor will the contents of their messages – which are encrypted – be used to decide which ads to display.

WhatsApp will instead use the country, city and language of the user, as well as how they interact with other ads and which channels they follow, to drive suggested content.

But people who have chosen to link their WhatsApp account to Facebook or Instagram will see more personalised ads.

The new ad features will appear in a section called Updates, which is a separate tab at the bottom of the app.

WhatsApp claims to have 1.5 billion users globally.

Businesses with channels will be able to choose to promote ads in the Updates section to attract new followers, and also charge a subscription to access extra content.

WhatsApp will eventually take a 10% commission of that fee, and there may also be extra costs on top of that taken at the app store level depending on the size of the business.

Firms will also be able to advertise in the form of a status update, which looks similar to an Instagram story and will link through to start a chat if clicked on.

Social media expert Matt Navarra told reporter that Meta is “laying the foundation for WhatsApp to finally become a monetisable platform at scale”.

But “monetising the periphery” of WhatsApp, while keeping personal chats private, would not be without risk for the company, he added.

This could particularly be the case in markets like the UK and Europe, he said, where the app is viewed primarily as a messaging tool with less appetite for content feeds or adverts.

“Any perception that the app is becoming noisy or Facebook-ified will spark backlash,” he said.

How does WhatsApp make money?

‘Natural extension’

It’s no coincidence that the new features bring WhatsApp more in line with Meta’s other platforms Facebook and Instagram.

“Obviously there’s overlap,” said WhatsApp boss Will Cathcart.

“We have stories on Instagram and stories on WhatsApp, and we now have a way for businesses to promote themselves in both, and we think that’s a good thing.”

He said he believed the move was a “natural extension of messaging services” and not dissimilar to features of rival apps such as Snapchat and Telegram.

For Mr Navarra, it also reflects a wider shift in the social media landscape.

“The feed is dying, public sharing is down, people are retreating into DMs and Stories in small groups,” he said.

“Meta’s trying to turn WhatsApp into a platform without users realising it and if they move too fast or it starts to feel like another ad network, people might disengage or maybe worse, distrust the app.”

 


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