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GSMA, Mobile Industry Call for Strengthened Action to Advance Child Online Protection in Africa

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The GSMA, in partnership with the mobile industry, is calling for strengthened collective action to protect children online across Africa. Building on insights from a high-level roundtable convened at the Ministerial Programme during MWC25 Barcelona, the GSMA yesterday released a new whitepaper, Enhancing Child Online Protection in Sub-Saharan Africa outlining key recommendations to guide governments, regulators, industry, civil society, and youth stakeholders as they work together to create a safer digital environment for children.

With Africa’s digital transformation accelerating, the number of children accessing the internet is rising rapidly – often through mobile devices, as the region remains mobile-first.

The UN Convention on the Rights of the Child (CRC) and the African Charter on the Rights and Welfare of the Child (ACRWC) set out the fundamental rights of all children, both of which provide a critical foundation for ensuring that children’s rights are fully respected, protected, and fulfilled in the digital age. Mobile technology holds enormous potential to help advance these rights, as explored in the GSMA-UNICEF report Enhancing Children’s Lives through Mobile.

While published in 2019, the report’s principles and mapping remain highly relevant today, reflecting the GSMA’s longstanding commitment to this area. We continue to work closely with UNICEF, and as a next step, GSMA and UNICEF will co-lead a new regional taskforce to help drive forward the recommendations from this whitepaper and strengthen cooperation across governments, industry, and civil society.

Mobile can open doors to education, social connection, and development. But as connectivity expands, so too do the risks: children are increasingly exposed to cyberbullying, harmful content, and online exploitation. Recognising both the opportunities and challenges of the digital environment, the African Committee of Experts on the Rights and Welfare of the Child dedicated the 2023 Day of the African Child (DAC) to this important theme – reinforcing the urgent need for cross-sector cooperation.

The GSMA and its members in Africa have worked together to highlight shared challenges, amplify the voices of young people, and identify areas where governments, industry, and civil society can strengthen coordinated efforts.

Key recommendations from the whitepaper include:

  • Ensuring child- and youth-centred approaches in policy and programme development
  • Strengthening national frameworks in line with the African Union Child Online Safety and Empowerment Strategy
  • Expanding digital literacy and awareness initiatives for children, parents, and educators
  • Building stronger public-private partnerships to scale resources, tools, and services across the region

Angela Wamola, Head of Sub-Saharan Africa at the GSMA, said: “Protecting children online is a responsibility shared across governments, industry, civil society, and families. By working together, we can ensure the digital environment becomes a place of opportunity – not risk – for Africa’s children. This whitepaper is an important step in supporting stakeholders across the region as they advance this urgent agenda.”

Nankali Maksud, Regional Advisor for Child Protection at UNICEF Eastern and Southern Africa, added: “Children and young people under 18 make up half of Africa’s population. Protecting their safety online is not only about safeguarding rights, but about investing in Africa’s human capital and future leadership.

This whitepaper helps elevate African voices, African leadership, and African solutions for protecting children in the digital space. We at UNICEF look forward to co-hosting a taskforce for GSMA to take forward the recommendations emerging from this whitepaper”.

The whitepaper integrates regional data, including findings from IPSOS research commissioned by MTN Group, as well as insights from youth advocate Jemima Kasongo, 19, from the Democratic Republic of Congo, who opened the roundtable during MWC25 with a powerful call to action on behalf of young people across the continent.

The GSMA reaffirms that child online protection is a global priority, with efforts underway worldwide to strengthen safer digital environments. Initiatives such as the GSMA Mobile Alliance to Combat Digital Child Sexual Exploitation bring together international mobile operators to drive good practice and coordinate global responses.

While this new whitepaper focuses on Africa, it builds on the GSMA’s broader global commitment, including newly published guidance on incorporating young voices into digital policy and solution design. The GSMA encourages all stakeholders to engage with the recommendations and join the ongoing dialogue to help ensure a safer digital future for Africa’s children.


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ATCON Says Telecom Network Under Threat, Urges Stronger Efforts to Protect Infrastructure

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Association of Telecommunications Companies of Nigeria (ATCON), umbrella organization for all telecommunications and ICT companies operating in Nigeria, has warned that telecom networks in the country are under threat from infrastructure attacks and vandalism.

ATCON Says Telecom Network Under Threat, Urges Stronger Efforts to Protect Infrastructure

Tony Emoekpere, president, ATCON, who stated this during an interview with Channels Television, has called for stronger protection of communication infrastructure nationwide.

He also urged  Nigerians to treat telecom assets as critical to national development.

Emoekpere said operators in the telecommunications sector are not indifferent to the quality of service delivered to consumers, noting that industry stakeholders are already working closely with regulators, including the Nigerian Communications Commission (NCC), to tackle persistent challenges affecting network performance.

Emoekpere stressed that many of these challenges are beyond the direct control of operators and require stronger public cooperation in protecting telecom infrastructure.

He added that infrastructure destruction remains one of the biggest threats to service quality and network stability in Nigeria.

According to him, telecom assets should be regarded as essential national infrastructure that must be safeguarded by all citizens.

He said, “We’re here complaining about poor service, but when we see people vandalising infrastructure, we don’t complain; when we see people cutting cables, we don’t report.”

He further urged Nigerians to be more proactive in reporting acts of vandalism to the appropriate authorities.

Emoekpere warned that continued damage to telecom facilities will only worsen the quality of service experienced by consumers across the country.

He called for stronger awareness campaigns to educate the public on the importance of protecting communication infrastructure.

He also emphasized that improving service delivery requires shared responsibility between operators, regulators, and citizens.

He appealed for collective action to safeguard telecom infrastructure, noting that its protection is key to improving connectivity and driving national development


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NIMC Launches WhatsApp, Live Chat Support for Faster NIN Services

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National Identity Management Commission (NIMC) has introduced new digital customer support channels, including WhatsApp and live chat services, to improve accessibility and service delivery for Nigerians and legal residents seeking assistance with National Identification Number (NIN) related issues.

NIMC Launches WhatsApp, Live Chat Support for Faster NIN Services

NIMC

NIMC disclosed this in a statement, saying the initiative forms part of its ongoing digital transformation and customer service reforms.

According to the commission, the new support channels include a live chat feature on its official website and an official WhatsApp platform designed to provide faster and more convenient access to customer support services.

Members of the public can now access support through the Live Chat feature on the NIMC website via www.nimc.gov.ng and the official WhatsApp support line: +234 701 566 6971.

The commission said the initiative aligns with efforts to improve public sector efficiency and enhance access to government services through technology-driven solutions.

NIMC noted that the new platforms would enable users to receive prompt responses to enquiries, real-time guidance, and improved customer interaction without necessarily visiting physical offices.

The commission said the move reflects its commitment to service innovation, citizen-centred engagement, and efficient identity management service delivery.

Under the leadership of Director-General and Chief Executive Officer, Engr. Abisoye Coker-Odusote, NIMC said it had continued implementing reforms and digital solutions aimed at expanding access, strengthening public trust, and improving service delivery.

The commission encouraged Nigerians and legal residents to utilise the official platforms for verified information, assistance, and updates on NIN services and related identity management matters.

It also advised members of the public to remain vigilant and engage only through official communication channels to avoid fraud, scams, and misinformation.

The statement was signed by Kayode Adegoke, Head of Corporate Communications Unit, NIMC.


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QNET Spotlights Mothers as Unsung Heroes of Family Wellness

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As families across the world celebrate Mother’s Day, QNET, a global lifestyle and wellness-focused direct selling company, honours mothers as the everyday force behind healthier homes, stronger families, and more resilient communities. From managing households and supporting family wellbeing to balancing careers and personal responsibilities, mothers play a central role in sustaining daily life. Yet, amid these responsibilities, their own wellness is often overlooked.

QNET

In today’s fast-paced environment, the demands of modern living continue to take a toll on human energy and well-being. Alarmingly, recent surveys indicate that 75% of Nigerian employees experience work-related stress, with 60% reporting persistent feelings of overwhelm.

These pressures are often compounded by economic realities that require many individuals to juggle multiple responsibilities or income streams. For women, particularly mothers, this burden is even greater. Beyond professional demands, they often take on the primary role of managing household well-being, childcare, and daily routines.

This continuous cycle of responsibility leaves little time for rest, recovery, or intentional self-care, increasing the risk of long-term physical and mental strain.

At the same time, access to basic wellness essentials remains a challenge. According to data from the WHO and UNICEF Joint Monitoring Programme, 28% of Nigerians lack access to basic drinking water, approximately 75% lack basic sanitation, two-thirds do not live in premises with a handwashing facility that includes soap and water, while 20% practice open defecation.

In many homes, ensuring safe water and overall family health largely falls to mothers, further reinforcing their central role in household well-being. This reality highlights the importance of recognising and celebrating mothers who consistently take on this responsibility, often placing the needs of their families above their own.

Commenting on the significance of the global observance, Ayokunmi Solesi, General Manager for QNET Nigeria, said, “Mothers are the backbone of many households. They give their time, energy, and care so consistently that their own well-being can sometimes take a back seat. Mother’s Day is an important reminder that supporting mothers’ health and wellness is not just a personal priority, but a family and societal one.”

He added that this perspective aligns with QNET’s 2026 global campaign, “Energised, Every Day,” which focuses on practical solutions that support everyday living. “When mothers are well-supported and energised, it positively impacts the entire household. Wellness should be part of daily life.”

As conversations around health continue to evolve, there is a growing shift towards preventive and lifestyle-based wellness – simple, consistent actions that support long-term vitality. This includes prioritising proper nutrition, hydration, rest, and balance as part of everyday routines, particularly for individuals managing demanding schedules.

Supporting this approach, QNET offers a range of products designed to fit seamlessly into daily life. Its nutritional supplement, EDG3 Plus, provides essential nutrients that contribute to daily vitality and help individuals maintain energy levels throughout busy days.

Recognising the importance of safe hydration in overall health, the HomePure Nova helps improve the quality of drinking water at home, supporting healthier households and reducing exposure to common water impurities.

In many Nigerian homes, where women play a key role in managing family health, access to cleaner water remains an essential part of everyday wellbeing.

Complementing this is the Amezcua Bio Disc 3, part of QNET’s wellness range, designed to support overall wellbeing across different aspects of daily life. Its versatile use within the home – from supporting food preservation to enhancing water quality and contributing to a more balanced living environment – makes it a practical wellness companion for families, particularly mothers managing multiple household needs.

As Mother’s Day is observed this year, QNET encourages families and communities to not only celebrate mothers but also to actively support their wellbeing. By creating healthier homes and encouraging better daily habits, the company reinforces its belief that true wellness begins with everyday choices and with those who hold the family together.


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