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Enabling Environment for Nigeria Content Development in the ICT Sector (2)

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This summary of the enabling environment and government actions to support it reveals the breadth and complexity of factors that analysts and practitioners have identified as important to putting in place the conditions that can enhance productivity and support content development. However, the table also makes clear that government is not the only actor involved in contributing to an enabling environment. As the governance terminology reflects, societal problem-solving, the production of public goods and social capital formation are not the sole purview of government actors.

Factors that Affect Content Development

Businesses thrive when products and services are produced and finished products marketed profitably. This ensures stock movement, as more goods will be produced and hence healthy return on investment. When the volume of sales is large, then more profit could be made, and some of it ploughed back to research. The product of research into indigenous content, affects content development. Thus any factor that limits the production and profitable marketing of finished goods will impact content development not only in ICT industry but also in other industries. Some of these factors are very apparent while some are opaque. I shall try to list some of them here.

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a. Inconsistent Policy

b. Lack of Continuity

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c. Infrastructure Development

d. Staffing

e. Finance

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f. Multiple Taxation

g. Dumping

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h. Lack of Transparency in Government

: Nigeria is a largely a government driven economy, so any hiccup in government affects the ICT industry. A case in point is the ongoing tussle over the over the signing into law the 2008 budget. The country is in a state of economic standstill. This negatively affects all sectors of the economy. Also transparency and accountability in all dealings with government reduces the cost of doing business. : Dumping of subsidised and therefore cheap foreign ICT tools impacts the local ICT industry negatively as a level playing field is lacking. : Multiple taxation from all the tiers of government is stifling return on investment and scaring potential investors. The case of MR. BIGGS and Lagos State Government LAASA is a case in point. Collection of advertisement and Signage fees is constitutionally vested on the Local Governments, but LASG Assembly in her wisdom last year passed a new law vesting it on LAASA – presto the fee became convoluted and quadrupled. : Most financial institutions in Nigeria encourage trade financing instead of investing in the productive sector of the economy – hence they tend toward financing LPOs. Manufacturing industries have long gestation period and thus require long term financing which is rarely available. : We are yet to attain e-workforce hence skills of new employees need to be updated as our institutions do not produce products with requisite skills compatible with the knowledge economy. Considerable resource has to be ploughed into equipping them to be functional. : The decay in the infrastructure in the country is mind bugling. We have to sink our own borehole, generate our own power, bear the brunt of impassable roads with the attendant accelerated wear and tear to vehicles, provide our own security, etc. The list is enormous. Under such conditions our products cannot compete in pricing with products from countries where infrastructure is better. : We are all aware of the reversal of some policies of the previous administration. Though we applaud some of them, especially were some of the transactions were done fraudulently in the first place; but a wrong signal has been sent to both local and foreign investors – your investment in this country may not be safe. : A policy an investor considers favourable for particular industry may lead him to raise capital and invest resources into bringing such industry to fruition after a comprehensive feasibility studies. And in Nigeria, this could be expensive as he has to also invest in so many ancillary sectors that are not directly related to the industry. Any policy reversal may put all in the investment in jeopardy. Leading to great loss. Such an investor will need a lot of convincing to ever venture into any project again in the country.

Negative Effects of Such Factors

a. Labour

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: No need rehashing that the industry needs skilled force. Educational institutions as presently represented cannot produce the manpower needed in the knowledge economy. So resources are expended to skill these staff.

We at Zinox are contributing our own quota in this direction. Zinox:

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Has entered into partnership with Kansas State University in the US to streamline the curricula of two departments in the University of Lagos in line with what obtains in the knowledge economy. The partnership also involves the updating of lecturers skills so that they positively impact their students.

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Has under the Computerise Nigeria Initiative, provided ICT tools to teachers and lecturers of institutions of learning at subsidised prices and favourable payment terms.

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Under the Computerise Nigeria Initiative, the Zinox-Student Computer Ownership Project (Z-Scope) project was conceived to catch the work force young. Under it students are encouraged to own and use computers by providing them with subsidised ICT tools at favourable payment terms.

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Has also under the Computerise Nigeria Initiative been impacting the already employed workforce with by also extending ownership of ICT tools at subsidised rates and favourable payment terms.

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All these initiatives of Zinox involves much expenditure of resources, but the most saddening thing is that we are not encouraged by people defaulting after the initial deposit.

to be continued

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We are also encouraging professional associations like NBA, NMA, ICAN, etc to encourage their members to own ICT systems under the terms explained above.

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World Bank Debars United Aviation Services, Owner over Fraudulent Activities

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The World Bank Group has announced the 31-month debarments of United Aviation Services Limited (UNASEL), a transportation services company based in Nigeria, and Air Vice Marshal Alkali Mamu, its owner and president, “in connection with fraudulent practices under the Enhancing Niger Northeastern Connectivity Project,” according to a press release issued by the multilateral development bank.

World Bank Debars United Aviation Services, Owner over Fraudulent Activities

The statement said that the project aims to enhance connectivity and road safety along the Zinder-Agadez Road section and improve access to basic socioeconomic infrastructure for selected communities in that road section.

However, according to the statement: “UNASEL and Mr. Mamu presented false experience documents in a prequalification application to qualify for a contract under the project. This was a fraudulent practice under the World Bank’s sanctions framework.”

“The debarments make UNASEL and Mr. Mamu ineligible to participate in projects and operations financed by Bank Group institutions. The debarments are part of two settlement agreements under which UNASEL and Mr. Mamu admit culpability for the underlying sanctionable practices,” it added.

The statement further said: “Per the Bank Group Sanctioning Guidelines, the settlement agreements provide for a reduced period of debarment in light of UNASEL and Mr. Mamu’s cooperation.

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As a condition for release from sanction under the terms of the settlement agreements, UNASEL and Mr. Mamu commit to developing and implementing integrity compliance measures that reflect the relevant principles set out in the Bank Group Integrity Compliance Guidelines, and Mr. Mamu further agrees to complete corporate ethics training.

UNASEL and Mr. Mamu also commit to continue to fully cooperate with the Bank Group’s Integrity Vice Presidency.

“The debarments of UNA SEL and Mr. Mamu qualify for cross-debarment by other multilateral development banks under the Agreement for Mutual Enforcement of Debarment Decisions that was signed on April 9, 2010.”

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Enugu State Approves Land for ITF’s Digital Fabrication Centre

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Governor Peter Mbah of Enugu State, has approved the allocation of a parcel of land in Enugu, the state capital, for the establishment of a state-of-the-art Digital Fabrication Centre by the Industrial Training Fund.

Mbah announced this while receiving a delegation from the Industrial Training Fund on a courtesy visit to the Government House, Enugu.

The ITF disclosed this on Friday in a statement signed by its Director of Press and Public Relations, Thomas Ngor.

According to the statement, Mbah described the proposed project as timely and aligned with his administration’s vision of transforming Enugu into a leading destination for investment, innovation and technology-driven industrial development.

He noted that the future of economic prosperity lies in deliberate investments in human capital and emerging technologies, adding that the state has continued to create an enabling environment for innovation, enterprise and sustainable growth.

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The governor explained that his administration has made technical education compulsory in the state’s basic education system, with emphasis on digital literacy, robotics and mechatronics to prepare learners for the future of work.

According to him, many traditional trades are now driven by digital technologies, making it imperative to equip young people with relevant technical competencies that will enable them to compete globally and contribute meaningfully to economic development.

Governor Mbah further disclosed that his administration has built smart schools across the state, equipped with robotics centres, mechatronics laboratories and other modern learning facilities, to prepare youths for the evolving global economy.

He noted that artificial intelligence is expected to contribute about $20tn to the global economy in the coming years.

He therefore stressed that the state must be intentional about upskilling its citizens, adding that the establishment of the ITF Digital Fabrication Centre will significantly strengthen the state’s drive to build a knowledge-based economy, foster innovation, promote local manufacturing and create employment opportunities for its growing youthful population.

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Earlier, Afiz Ogun, the Director-General of the ITF, who led the delegation, said that upon his appointment by President Bola Tinubu, he was mandated to upskill Nigerian artisans to international standards.

He explained that the Fund subsequently repositioned its technical and vocational skills development efforts through strategic initiatives, including the Skill-Up Artisans Programme, which is designed to train, certify and license Nigerian artisans to international standards.

Ogun disclosed that the Fund had already established a Digital Fabrication Centre in Ikeja, Lagos, with the capacity to produce more than 400 different products. He therefore requested the allocation of land in Enugu State to establish a similar centre with the same production capacity.

According to him, the initiative is aimed at promoting industrialisation, reducing dependence on imports and preparing Nigerians for opportunities in the Fourth Industrial Revolution.

He also reaffirmed the Fund’s readiness to enter into public-private partnerships that will transform Nigeria’s artisanal ecosystem.

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Ogun further noted that digital technologies, including artificial intelligence, robotics and computer-aided manufacturing, are rapidly transforming the global economy, making it imperative for Nigeria to deliberately invest in upskilling its workforce to remain globally competitive.

The ITF delegation was later conducted on a guided tour of facilities at one of the smart schools established by the Enugu State Government.

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Glovo Pioneers AI Quick-Commerce

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Glovo, a multi-category tech company, has announced its integration into the generative AI ecosystem with the launch of its “Shopping Assistant” for ChatGPT and Claude. Users can now discover retail products, compare prices, and seamlessly order any item using natural conversational language with the AI systems.

The Glovo experience inside such platforms introduces a conversational commerce model that shifts from a search-based web to an intent-based web. Rather than navigating traditional app menus and filters, users can express needs, such as asking for a “last-minute gift for a coffee lover under ₦50,000”, and the assistant handles semantic search, location validation, and product curation.

A Seamless, Concierge-Like Experience

Once both platforms have been connected through either ChatGPT or Claude apps, the user will be able to have a multi-turn dialogue where the assistant remembers context and constraints, such as budget caps. Users receive a visual carousel of up to five highly customised product options available at local stores. Each product displays its image, name, store details and ratings, and price. While the search and discovery experience takes place directly on the Generative AI platforms, selecting a product via the “view on Glovo” button takes the user to the Glovo mobile or web app, where the payment and final purchase are exclusively completed.

Strategic Focus on Retail and Growth

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Glovo is prioritising the retail and grocery sectors for this initial launch, capturing the established habit of using AI for product research. Generative AI has driven a significant jump in retail traffic globally, so this first-mover advantage aims to meet customers where they are meeting Gen AI daily, and ensure it captures high-intent organic traffic as search behaviours evolve.

“We’re always looking for ways to meet our customers where they already are. Being available on Claude and ChatGPT means people can discover what Glovo has to offer as part of a natural conversation, with no friction. Glovo has always been about being the everyday app that provides choice and convenience, and this is another step in that direction”, said Shiro Theuri, Chief Technology Officer at Glovo.

How to look for products in the Glovo app through ChatGPT or Claude

  1. The user must sync ChatGPT or Claude with the Glovo app with the plug-in.
  2. Once synced, the user must type in @glovo followed by their request.
  3. The AI platform displays a carousel with 5 available options for the user.
  4. If the user wants to purchase any of the products or continue searching within the Glovo app, they must click “View on Glovo”, which will redirect the user to the Glovo app or website.
  5. After the order is confirmed, the store will prepare the item(s) and the courier will head up to the pick-up location. The user will receive the order in minutes.

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