Telecom
Ericsson Commits to Net Zero by 2040 in 2021 Sustainability and Corporate Responsibility Report
Ericsson delivered on its sustainability targets and made a series of new commitments in 2021. The company put a particular focus on energy performance and strengthening its ambition to reach Net Zero across its value chain by 2040.
In 2021 Ericsson introduced a new vision to improve lives, redefine business and pioneer a sustainable future. Building on decades as a sustainability pioneer, the company has made a strong commitment to fulfilling this vision through its own efforts and through working across and beyond the ICT ecosystem.
This focus is reflected in Ericsson’s latest Sustainability and Corporate Responsibility Report, which highlights its 2021 performance across the areas of responsible business, environmental sustainability and digital inclusion.
“Our sustainability-driven solutions and partnerships create real impact for our customers and our stakeholders,” says Heather Johnson, Ericsson’s Head of Sustainability and Corporate Responsibility.
“But they also create value for society, whether by enabling the reduction of emissions across industries, creating more energy-efficient networks or helping to bridge the digital divide. We made significant progress towards our sustainability goals in 2021, and we are now setting even more ambitious targets for the future.”
Performance and highlights
Net Zero: In 2021 Ericsson set a long-term ambition to be Net Zero by 2040 across its value chain. To meet this ambition, Ericsson will work towards 1.5°C aligned climate targets set by the Paris Agreement.
The first major milestone is to achieve Net Zero emissions from the company’s own activities by 2030 – as well as reducing emissions by 50 percent in its portfolio and supply chain also by 2030.
Energy performance: To meet customer expectations and help the telecom industry reach Net Zero, Ericsson has developed innovative solutions that enable operator networks to use as little energy as possible while managing expected growth in data traffic, meeting the needs of both current and future 5G networks.
In 2021, Ericsson achieved 36% energy savings from delivered Ericsson Radio System radios versus the legacy portfolio, surpassing the company’s approved Science Based Target of 35 percent one year ahead of schedule.
During 2021, Ericsson also launched a series of ultra-light Massive MIMO radios that are 10 percent more energy efficient than the previous generation.
Digital inclusion: The digital divide continues to be a key challenge to global economic development with roughly 2.9 billion people still offline. With innovative technologies and services, Ericsson and its partners and customers are pioneering new ways to connect societies and improve lives.
In 2021 Ericsson continued its partnership with UNICEF in support of the Giga initiative, helping to map schools and assessing their connectivity in 35 countries by the end of 2023.
Ericsson also made a commitment to positively impact one million children and youth by 2025 by providing access to digital learning and skill development programs as part of the World Economic Forum-aligned EDISON Alliance 1 Billion Lives Challenge.
Corporate responsibility: Ericsson continued its focus on health, safety and well-being in 2021, including a robust COVID-19 response that included a focus on employee mental health and access to vaccines in places where they were not easily accessible.
In 2021 there was an increase in work-related fatalities compared to 2020, in contrast to the decreasing trend of recent years. The company has declared this unacceptable and is more committed than ever to Target Zero – a goal of zero fatalities and lost workday incidents.
Ericsson launched its revised Code of Business Ethics, which defines both the company’s ethical principles and its expectations of responsibility across the value chain. The company also added integrity as one of its four core values as well as publishing a report on the human rights impact of 5G.
Ericsson’s Sustainability and Corporate Responsibility Report is part of the Company’s Annual Report and externally assured by an independent third party. It is also produced in accordance with GRI Sustainability Reporting Standards and the UN Guiding Principles on Business and Human Rights Reporting Framework.
Ericsson continues to strengthen its radio access network (RAN) portfolio with solutions that address the 5G rollout and sustainability goals of communications service providers. Announced today, the portfolio additions will deliver sizeable energy savings and up to ten-fold capacity increases – with minimal or no added footprint.
Leading the portfolio enhancements is Radio 4490, a dual-band radio that delivers 25 percent lower power consumption and lesser weight compared to the current product. This radio type is compatible with most of the radio sites globally as it supports the main FDD (Frequency Division Duplex) bands being used by many service providers for their 5G deployment.
Ericsson is also launching a high-power version of the new dual-band radio, 4490 HP, which enables up to 50 percent more output power compared to current radios. The two new radios apply passive cooling – reducing power consumption further, as fans are not needed. They are also Cloud RAN-ready.
Per Narvinger, Head of Product Area Networks, Ericsson, says: “We continue to evolve our RAN portfolio with more solutions for smart, slim, and sustainable 5G networks. Our latest innovations will further optimize 5G sites for both purpose-built and Cloud RAN deployments.”
5G rollouts are accelerating across the world, with frontrunners gearing up for the shift to 5G Standalone to drive new consumer and enterprise use cases. Introducing 5G means added spectrum and hardware – which is where Ericsson’s new products play a key role through the ability to raise capacity while slashing power usage – fueling efforts to break the energy curve.
MTN Nigeria’s commitment to digital innovation took center stage at MarkHack 4.0, the annual marketing and technology conference held at Landmark Event Centre, Victoria Island, Lagos, on Friday, May 23, 2025, with the theme ‘Experience Ignited: Fueling the Customer’s Journey’.
L-R: Akinbulejo Onabolu, Head, Enterprise Segment, MTN Nigeria; Eneyi Obi, Global Chief Marketing Officer, Rise; Tobi Olanisimi, Marketing Manager, AB InBev; Martha Kayode, Marketing Head, PZ Cussonz; Sulaiman Shaibu, CEO, BFT Consulting Service and Daniel Adeyemi, Managing Editor, Condia Business at the MarkHack 4.0 Conference held at the Landmark Event Centre, Victoria Island, Lagos on Friday, May 23, 2025.
In a celebration of innovation, technology, and storytelling, the company also took home the award for Best Use of Data in a Marketing Campaign at the Nigeria MarTech (MarkHack 4.0) Awards Night. This award recognizes brands that have successfully transformed data into compelling narratives and actionable insights to meaningfully engage their audiences.
Akinbulejo Onabolu, Senior Manager, Segment Management, Enterprise Business at MTN, joined a panel to discuss the power of immersive technologies on consumer behaviour. Drawing from MTN’s launch of its 5G Digital Experience Centre in Abuja last year, Onabolu highlighted the rapid evolution of immersive technologies such as Virtual Reality (VR) and Augmented Reality (AR) stating “Our 5G centre is a sandbox for our customers to come and see how technology can shape things. At the launch event, we unveiled a smart city to customers, clients and dignitaries in attendance, with gaming and other tech experiences.”
On the intersection of data, AR and VR, he added: “Co-creating with MTN takes our minds to a platform where different partners, companies and creators can bring their buildings, products and businesses for people to see via augmented reality and connectivity, just swiping through and following through that journey.
“As a part of impacting our customer’s lives, a few years ago, we also played around with the Metaverse and we ended up creating some of our back-office processes with some of our customer journeys on augmented reality and virtual reality such that a customer somewhere can engage with a virtual agent to solve real life problems and integrating that back into our operating systems. As an organization, at a lot of our events, you will find a lot of AR and VR experiences.”
Speaking on how MTN is embedding immersive technology into its day-to-day operations, he explained that the company is prioritizing both internal capability development and external engagement. “85% of our organization has undergone extensive training on AI and that already is a great addition to our daily lives. We’re using it to do things differently, developing user journeys and brainstorming different things. In terms of Augmented Reality and Virtual Reality, we are working with organizations to develop training programs which we use internally.”
He described the bases for this tech as stable connectivity, high bandwidth, high speed and low latency. “Over the past year, we’ve doubled our 5G capacity across the entire country. Wherever you are, you’ll probably start to pick up 5G. With our FibreX service, we’re going way beyond connectivity to create the systems and platforms to support the ecosystem, AR and VR. In addition to this, we’re also engaging regulatory systems to start to tease this out and build the proper governance.”
The session, moderated by Daniel Adeyemi, Managing Editor at Condia Business, also featured insights from leaders in FMCG, consulting, and global marketing, all underscoring the transformative potential of immersive technologies for Africa’s future.
MTN Nigeria has announced a massive capital expenditure (CAPEX) drive for 2025, nearly doubling its investment to almost 900 billion Naira, as it seeks to significantly enhance network service quality in major cities like Lagos and Abuja and extend improvements to other areas.
Karl Toriola
This financial commitment, up from a combined total of approximately 440 billion Naira spent in 2023 and 2024, was detailed by MTN Nigeria CEO, Dr. Karl Toriola, during a recent interview on Arise TV.
Toriola highlighted that a key focus of the increased CAPEX will be on “putting additional capacity in a city like Lagos, particularly in Abuja, where you have a lot of buildings coming up, you need additional sites because there are coverage issues.”
Beyond these critical urban centres, the investment aims to bolster network resilience and ensure power stability for its infrastructure nationwide. This includes proactively addressing site outages by ensuring timely payment for operational necessities such as diesel for generators, a persistent challenge in the Nigerian operating environment
The CEO outlined the comprehensive nature of the upgrade process, which involves “placing orders formally, opening letters of credit, and then the equipment gets shipped in and installed.” He added that where necessary, MTN will be “acquiring new sites” and “laying fiber to the base station to create better stability.”
While the immediate CAPEX is geared towards improving existing service quality and capacity, this investment aligns with MTN’s broader goals, which include enhancing financial inclusion in underserved rural areas, suggesting a long-term vision for network expansion and service improvement that extends beyond metropolitan areas.
Customers are expected to begin experiencing the positive impact of these investments with a “significant improvement in quality of service” anticipated by the end of the second quarter or early in the third quarter of 2025, according to Toriola.
Airtel Nigeria, telecom service provider, has announced that its AI-powered Spam Alert Service issued over 9.6 million spam alerts between March 13 and May 20, 2025.
As part of its ongoing commitment to protecting customers from unwanted and potentially fraudulent communications, Airtel designed the AI Spam Alert service to analyze traffic patterns and detect anomalies.
In the period since launch the AI pinpointed a total of 9,667,008 SMS as potential spam messages in the two months after its launch.
Of these, the system identified 528,080 on-net (Airtel-to-Airtel) and 9,138,928 off-net (from other networks) numbers as suspected spam messages, demonstrating the scale of the threat and Airtel’s advanced processing capability.
Airtel Nigeria is a subsidiary of Airtel Africa.
Commenting on this development, Dinesh Balsingh, CEO, Airtel Nigeria, restated Airtel`s commitment to protecting its customers.
“This milestone demonstrates the strength of our AI-driven infrastructure in combating the growing menace of spam and scam calls. At Airtel Nigeria, we are focused on connecting Nigerians and ensuring their safety and confidence while using our network.
“We understand that trust is the cornerstone of digital communication. That’s why we’ve invested heavily in intelligent systems that not only detect potential threats but also learn and evolve with data. As threats become more sophisticated, so will our solutions. As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer and smarter digital experience,” Mr. Balsingh said.
The Spam Alert Service is part of Airtel Nigeria’s broader strategy to integrate artificial intelligence into its core offerings to deliver smarter and safer experiences for its customers across the country.
Recall that the Spam Alert Service was launched on March 13, 2025. A groundbreaking and free solution from Airtel, it notifies users in real-time of suspected spam SMS messages by analyzing over 250 parameters.
The Airtel AI Spam Alert Service is available to all Airtel subscribers on smartphones and feature phones.
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