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Ericsson’s Managed Services Cut Operators’ Cost by 20%

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Jan Frykhammar is senior Vice President and Head of Business Unit Global Service, Ericsson

Ericsson and Managed Services
Ericsson has the telecom industry’s most comprehensive managed services offering. It consists of four segments; Operations, Field maintenance, Operational readiness and Shared solutions.
Telecom Operators Settling for Managed Services
Operators need to focus more on business and customer needs and less on running the technology. Through different business models and service solutions for managed services, we meet the different needs and share the risk with the customer. The idea is to delegate non-core activities to specialized companies like Ericsson for whom these activities are core business.
Operators globally are looking to improve effectiveness. Ericsson is a market leader in telecommunications services with extensive experience in advising and supporting operators to secure network quality, revenue enhancement and improved cost efficiency. Ericsson is anticipating the needs of these companies by offering flexible and creative solutions for the rollout of new and existing services to maximize profits and minimize initial capital investments for the operators.
How Expensive is t for Operators
Saving of typically 20% can be achieved in network operations when Ericsson takes care of the day-to-day operations of a customer’s network. The increase in operational efficiency is achieved through economies of scale, resource utilization and best practice process utilization.
Number of Operators in Nigeria have Shown Interest in Managed Services
We cannot comment on ongoing negotiations. As the market leader within managed services, we are of course discussing this option with our customers globally.
How Many Other Operators around the World are You Providing this Service
We operate networks supporting more than 275 million subscribers. We have more than 300 managed services contracts, of which more than 100 are made public. We deliver Managed Services in more than 100 countries. We have the most experience in the telecommunications industry after delivering managed services for more than 15 years.
Future of Managed services in Nigeria
We do not provide any forecast regarding the market. But we do see a growing interest from operators in all regions, on all markets. And in times of financial turmoil, such as now, there is an increased interest in cost efficiencies, which we can of course help the operator address.
Major Areas of Telecoms Business that could be Taken Care of by Managed Services 
It depends what you mean by "telecoms business", but typically; all the service segments are flexible in terms of scope and set up and are adapted to the customer’s needs. It includes activities such as designing, building, operating and managing day-to-day operations for a part of or the entire network of a customer. You can also break managed services down from a network perspective: Typically in an operator’s network, we have the radio access network, the core network, the transport network, the service network and the operator support system and the business support system. You could either choose to let a vendor take responsibility for all activities within one network or for a specific activity across all networks. Or customers can choose to hand over responsibility for all activities across all networks.
How Managed Services Reduce Cost of Operations
Saving of typically 20% can be achieved in network operations when Ericsson takes care of the day-to-day operations of a customer’s network. The increase in operational efficiency is achieved through economies of scale, resource utilization and best practice process utilization
Managed Service and savings for the Telecom industry
We don’t have this kind of number. And again, Managed services is not only about reducing cost (alone), but also about creating value for the customer, which means the customer would benefit from increased revenues in addition to lower cost. Depending on the scope of the managed services contract, of course.
Benefits to the Operators and the Industry in General
Saving of typically 20% can be achieved in network operations when Ericsson takes care of the day-to-day operations of a customer’s network. The increase in operational efficiency is achieved through economies of scale, resource utilization and best practice process utilization.
Other Far-reaching Implications for the Economy
We see an increased interest in network sharing, which would reduce the total carbon footprint. As well as sustainable energy solutions (green aspects) in our networks, especially off-grid.
The Major Managed Services Companies in the Nigerian Environment
You will have to judge but we have been adjudged to be the leading company globally and by extension locally. Ericsson is the industry leader in managed services. An independent global perception study with operators confirms Ericsson’s #1 position. Today, Ericsson is managing networks that together serve over 275 million subscribers globally.  We have more than 15 years of experience in managing multi-vendor, multi-technology networks for operators globally. Ericsson is a market leader in telecommunications services with extensive experience in advising and supporting operators to secure network quality, revenue enhancement and improved cost-efficiency.

 

 


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AfDB Adopts AI to Fast-track Africa’s Development Blueprint

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The African Development Bank (AfDB) is betting big on Artificial Intelligence (AI) as a catalyst for delivering Africa’s ambitious Agenda 2063.

With hands-on training in tools like ChatGPT and Google Gemini, the Bank believes the results could redefine how the continent plans, measures, and delivers its development goals.

Through its Joint Secretariat Support Office, the AfDB has provided technical and financial support to the 5th annual training workshop for African Union member states, focusing on the use of AI to track and implement the second ten-year plan (2024–2033) of Agenda 2063.

The five-day workshop, held in Lusaka, Zambia, was co-organised by the African Union Commission and the African Capacity Building Foundation.

Participants from across the continent rolled up their sleeves for hands-on training with emerging AI platforms like Ailyse, Google AI Studio, and Perplexity.

The goal of Africa’s multilateral development finance institution is to turn complex development data into actionable insights that can drive smarter decisions, faster interventions, and more accountable governance.

AbibuTamu, lead programme co-ordinator at the AfDB, said AI was now an indispensable tool for Africa’s future.

“These tools are not only revolutionizing how data is collected, analysed, and reported, they are also enabling more targeted policy interventions and efficient resource allocation,” Tamu told delegates.

Agenda 2063, dubbed “The Africa We Want,” is the African Union’s 50-year blueprint for inclusive growth and sustainable development. The second 10-year plan prioritises industrialisation, digital transformation, and sustainable livelihoods.

With AI now in the mix, African policymakers can track progress in real-time, spot bottlenecks before they choke projects, and reallocate resources where they are needed most.

The AfDB’s backing underscores a broader strategy of boosting both human and institutional capacity that propels African states to harness the digital revolution.

Beyond technical skills, the Lusaka workshop doubled as a peer-learning platform, with countries sharing real-world success stories on integrating AI into national planning and reporting.

“If Agenda 2063 is Africa’s long-term roadmap, this AI training is about upgrading the continent’s GPS that ensures leaders not only know the destination, but also have the intelligence to navigate every twist and turn on the way,” said Tamu.


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Firm Shares Tips for Safer Remote Working

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It is holiday season in many parts of the world. These days though, going on holiday does not always mean turning your back on office life – hybrid work cuts both ways.

Today’s widespread connectivity—available at airports, train stations, restaurants, hotels, and most indoor public spaces—makes staying connected easier than ever, with free Wi-Fi in many locations and reliable 4G or 5G coverage elsewhere, helping to facilitate a seamless blend of work and leisure even while on holiday.

This increase in connectivity among travellers has not gone unnoticed by cyber criminals. Kaspersky experts analysed nearly 25,000 free Wi-Fi spots in Paris ahead of the Summer Olympic Games and Paralympic Games. The analysis revealed that almost 25% of these networks had weak or no encryption, making users vulnerable to personal and banking data theft.

Travellers often have their guard down. The unfamiliar surroundings of a new location or a different language can throw up a useful smokescreen for a cyberattack, meaning additional care needs to be taken when logging on. Fortunately, a few smart tools and habits can help you stay protected while enjoying the flexibility of remote work.

Use a VPN for secure connections

A VPN is one of the most effective ways to safeguard users’ online activity, especially when working from unfamiliar locations. By encrypting Internet traffic, a VPN ensures that hackers can’t intercept sensitive data like login credentials or financial details. This is particularly important when accessing work emails or company files on public Wi-Fi, where cybercriminals often lurk.

Switch to an eSIM for reliable, secure mobile data

Another useful digital tool that provides a seamless way to stay connected using local mobile networks with no physical SIM card required is the eSIM. This is a game-changer for international travellers who want to avoid sky-high roaming charges or the hassle of hunting down temporary SIM cards in foreign countries.

With an eSIM, a user can download a local data plan before you even arrive at your destination, ensuring instant connectivity the moment you land. This eliminates the need to rely on unsecured Wi-Fi hotspots, significantly reducing your exposure to cyber threats.

Plus, many eSIM providers allow you to manage multiple profiles on a single device, making it easy to switch between work and personal data plans without juggling multiple phones.

Services like Kaspersky eSIM Store enables users to purchase and activate data plans in advance, track usage and top up as needed, all from a single app.

Enable two-factor authentication (2FA)

When travelling, people often leave devices unattended. To protect against unwanted people logging in, travellers should ensure two-factor authentication (2FA) is enabled on all critical accounts and that passwords are used on all devices.

Final tips for a secure workation

Even with a VPN, eSIM and 2FA in place, your devices still need strong defenses against malware, phishing scams and ransomware. Cybercriminals often target remote workers who may let their guard down while travelling, making real-time protection essential.

Modern antivirus software does more than just scan for viruses, it actively blocks malicious downloads, warns you about phishing attempts and even secures your passwords and financial data.

For the most robust security, consider a solution like Kaspersky Premium, which combines antivirus protection, a VPN and password management into a single, easy-to-use package.

By combining a VPN, eSIM and strong antivirus, you can work from anywhere with confidence, whether you’re sending emails from a poolside or joining a video call from a festival tent.

 


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Zequence Digital Boss Calls for Strong IP Laws Enforcement, to Protect Nigeria’s Software Sector

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Mr Adeoye Oludamilola, managing director, Zequence Digital, a digital agency,  has said strong enforcement of Intellectual Property (IP) laws , protection of Nigeria’s software industry against piracy will encourage innovation and investment.

Zequence Digital Boss Calls for Strong IP Laws Enforcement, to Protect Nigeria’s Software Sector

Adeoye told reporters lately in Lagos that software piracy and the unauthorised use of proprietary technology are widespread in the country.

According to report Intellectual Property (IP) laws in software refers to the legal rights that protect the creations of the mind used in software development.

These rights, which include copyrights, patents, trade secrets, and trademarks, grant developers exclusive control over their software and related assets, preventing unauthorised use or reproduction.

Adeoye said that many startups do not protect their innovations, due to a lack of knowledge and the cumbersome legal processes involved.

“IP registration and litigation are expensive and time-consuming, which further discourages developers from protecting their work,” Adeoye said.

He added that the lack of awareness among developers about their IP rights contributed to the problem.

To address these challenges, Adeoye stressed the need for the formation of an IP Protection Consortium, comprising tech firms, legal experts, and regulators, to advocate for stronger IP enforcement.

He also suggested collaborating with legal tech startups to create simplified platforms for fast-tracked IP registration.

The managing director further called for joint initiatives between legal bodies and tech communities to launch IP rights education campaigns.

This, he said, would equip developers with the knowledge they needed to protect their innovations and grow their businesses.

Adeoye emphasised the need for the government and stakeholders to create an ecosystem for development and inclusivity by proactively engaging with regulators.

According to him, this will help ensure that policies are created with the input of concerned agencies and industry experts.

 

 


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