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Experts Seek Stricter Regulation against Call Masking, SIM-Boxing Fraud

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Experts have called for stronger laws and stricter regulation to tackle security issues around call masking and Subscriber Identity Module (SIM)-boxing-related fraud in Nigeria, according to the Nation.

Experts Seek Stricter Regulation against Call Masking, SIM-Boxing Fraud

Call masking or refilling is a practice in which international calls are terminated in Nigeria as local numbers, using illegal SIM boxes loaded with several numbers.

It is a deliberate attempt by fraudsters to avoid paying the correct International Termination Rate (ITR) for international calls, paying instead the Local Termination Rate (LTR).

For example, when the number is masked as a local call, an operator pays N3.90 LTR and not N24.40 ITR.

The process allows operators to terminate inbound international telecoms traffic as local calls, so they do not have to pay ITR, which is the interconnection charge set by telecoms traffic carriers as carrier-to-carrier charges.

A SIM Box fraud is a setup where fraudsters install SIM boxes with multiple prepaid SIM cards.

A fraudster can bring calls through VOIP (through the internet) and terminate international calls through local phone numbers from a country, to make it appear as a local call, by initiating the call through a local SIM installed in the SIM box.

About three years ago, when the issue came to the limelight, the Nigerian Communications Commission (NCC) carried out some investigations, leading to the sanctioning and suspension of some operators earlier this year.

Some of these suspensions were later lifted.

The Office of the National Security Adviser (ONSA), the National Intelligence Agency (NIA), the Department of State Services (DSS), and Committees of the House of Representatives and Senate have on several occasions expressed concern about the menace.

While many stakeholders believe that the menace has been nipped in the bud, it has continued to rear its ugly head to the bewilderment of experts and stakeholders.

Ikechukwu Nnamani, president/chief executive officer of Medallion Communications Limited, lamented that it is a subject matter, which NCC should address completely.

Nnamani, who is an executive member of the premier telecom body in Nigeria – the Association of Telecommunications Companies of Nigeria (ATCON), said almost all calls he received recently are masked.

“Sometimes, I don’t pick up calls because I do not know the number only to find out later it was an international call.

“The truth is that I don’t know why this has not been resolved, I expected it to have been solved.

“Honestly, I would not know why. One would have expected them to have sorted all these out by now,” he said.

Chief Deolu Ogunbanjo, president of the National Association of Telecommunications Subscribers of Nigeria (NATCOMS) said there was no need to relent in reporting the menace to the right authority.

He said it could be a plan to ensure that gain accrued to some people. “I don’t know whether call masking favours the operator or it is being done deliberately.

“It is a situation that the telecoms should deal with because it is a technical problem. I think it is some of those unlicensed operators doing all these.

“Some of these operators’ facilities are being tapped into; they need to look into their operations, so they can be taken care of.

“If they are still in the habit of doing it, proper sanctions should be meted out to any erring service provider.

“There should be heavier sanctions. They can’t be short-changing subscribers and at the same time, the government,” he said.

Mr. Ajibola Olude, executive secretary of the Association of Telecommunications Companies of Nigeria (ATCON), believes the issue can be addressed.

“When it comes to technology, you can only address it maximally. It is not as rampant as before and it is an international issue.

“We have addressed it before and we will look at it again.

“About four years ago, when it happened, we deployed all the resources within our capacity to address it and I think it was addressed maximally.

“I have not seen any operator complaining, except now that you are raising the issue, but as far as we know, call-masking is no longer a problem.

“I am going to contact our compliance monitoring to enlighten me about what is going on, but it is no longer an issue,” he said.

Mouka Reuben, director, Public affairs, NCC, said the situation has been tackled before and he does not think it was a major issue again.

He, however, promised that the commission would look into it again to find a way out.

NCC recently put the revenue lost to call-masking and SIM-boxing activities in the country at $3 billion.

This is as telecom operators lamented during the 85th edition of the Telecom Consumer Parliament in Lagos that they were losing about N2.5 million minutes per day to these fraudulent activities.

On actions that had been taken by the commission to combat the menace, Prof Umar Danbatta,  former Executive Vice-Chairman, NCC, said the NCC had tightened the SIM registration process across all networks to reduce the availability of SIM cards for SIM-boxing as well as address the security issues around the availability of pre-registered SIMs.

According to him, the action was necessary as some arrests made in Lagos two weeks ago showed that the perpetrators of SIM-boxing had over 100 SIM cards registered with fictitious names and used them to divert international calls.

Credit: The Nation


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ATCON Offers Solutions to Fibre Cable Cuts in Telecom Industry

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Association of Telecommunication Companies Of Nigeria (ATCON) has highlighted fibre cuts as a major stumbling block to the Nigerian telecom sector’s growth and affirmed its readiness to take strategic measures to tackle submarine fibre disruption in the country.

ATCON Offers Solutions to Fibre Cable Cuts in Telecom Industry

Tony Emoekpere, president of ATCON, at the first edition of ATCON’s Critical Conversation Breakfast Meeting held in Lagos with the theme: ‘the Direct And Indirect Cause And Impact Of Metro, Terrestrial And Submarine Fibre Disruptions (Cuts)–Short, Medium And Long Term Sustainable Solutions’, stated that, operators cannot continue to pay lip service to issues and challenges that have constituted stumbling block to the telecom sector growth.

The president recall that few months ago, there was a reported case of submarine cuts which significantly impacted Nigeria and some African countries, adding that, “The incidences of Metro, Terrestrial and Submarine Fibre Disruptions have become a recurring decimal which must be addressed by relevant agencies at all levels of government. Our members have had to pay a substantial amount of money to have all these disruptions fixed and this is impacting on their operational expenses which should not be if the perpetrators are brought to book.”

On advocacy, the president said ATCON is seeking ways going forward, adding that ducts should be built when new roads are being constructed. “There is a need to enforce and implement the provision in the Nigeria National Broadband Band Plan 2020-2025 which states that NCC should have a desk officer in each state of the Federation who is expected to be in charge of the fiber network in order to minimize Fiber cuts during roads construction,” he recommended.

The president averred that the telecom sector has been reported to contribute over 14 per cent to the nation’s GDP, adding that, the sector could have done much better if issues like fiber disruption which has constituted a threat to the manifestation of its inherent potentials, is dealt with.

Emoekpere however stressed the need for more collaboration between telecoms operators and government, with developers and road contractors to mitigate the challenges of fiber cuts.

“There must be compensation for fibre cable cuts. Training and awareness creation on the importance of fibre cable and the danger and negative impact of fibre cable cut, cannot be overemphasised. The federal government should declare telecoms assets as Critical National Infrastructure (CNI).

“Government should come up with policies like ‘Dig Once Policy’ for the implementation of fibre laying to avoid operators damaging cables of other operators during cable laying. There must be a clear database of government agencies giving approvals for road construction to enable telecom companies to have an idea of who they are dealing with as well as the need to have a status update on task responsibilities of ATCON for a follow-up of ATCON activities,” he advocated.

In the same vein, Lekan Balogun, CEO of NetAccess, said, the major causes of fibre cable cut includes Govt/Private Contractors, Man made, planning and Design and Natural causes, while stressing that, there is need for constant engagement between ATCON members, the government and developers.

Balogun proposed short, medium and long term recommendations to forestall fibre cuts, adding that the use of protective materials like metals rather than plastics will help protect the cables from unwanted cuts.

Credit: Leadership


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Starlink now 3rd Largest ISP in Nigeria – NCC

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Starlink, Elon Musk’s Internet company, has emerged as Nigeria’s third-largest Internet Service Provider (ISP) with 23,897 subscribers in the fourth quarter of 2023, according to latest ISP data released by the Nigerian Communications Commission (NCC) on Monday.

Starlink now 3rd Largest ISP in Nigeria – NCC

According to the NCC data, Starlink’s active customers in Nigeria surged 113 per cent in Q4 2023, from 11,207 customers in the previous quarter, establishing it as one of the leading ISPs in the country.

Spectranet, one of the oldest ISPs in the country, maintained its top position in the market with 113,869 active customers.

FiberOne followed in second place with 27,000 active users at the end of 2023.

ISPs are different from mobile Internet providers, like the telcos such as MTN, Airtel, etc.

They provide Internet through various wired technologies, such as DSL, cable, fibre-optic, or satellite connections. They use fixed infrastructure that requires a physical connection to the home or business.

Starlink launched its services in Nigeria in January 2023, becoming the first African country to receive the service, more than 20 months after SpaceX met with the NCC to outline their deployment plans.

Meanwhile, Spectranet, one of the oldest ISPs in the country, maintained its top position in the market with 113,869 active customers.

FiberOne followed in second place with 27,000 active users at the end of 2023.

ISPs are different from mobile Internet providers, like the telcos such as MTN, Airtel, etc.

They provide Internet through various wired technologies, such as DSL, cable, fibre-optic, or satellite connections.

They use fixed infrastructure that requires a physical connection to the home or business.

Starlink launched its services in Nigeria in January 2023, becoming the first African country to receive the service, more than 20 months after SpaceX met with the NCC to outline their deployment plans.

As of September 2023, just 8 months after its launch, Starlink had amassed 11,207 active subscribers in Nigeria, making it the fourth largest ISP in the country.


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Airtel Africa Completes $550m Bond Repayment

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Airtel Africa, telecommunications and mobile money services provider, has revealed that its subsidiary, Bharti Airtel International (Netherlands) B.V., has repaid in full its $550m bond maturing Monday.

Airtel Africa Completes $550m Bond Repayment

 

This was disclosed in a corporate filing with the Nigerian Exchange Limited (NDX) signed by G Simon O’Hara, group company secretary, on Monday.

With this repayment, the company said that it had achieved a zero-debt position at the HoldCo.

The $550m bond was 5.35 per cent Guaranteed Senior Notes.

“This bond repayment of $550m has been made exclusively out of cash reserves at the holding company and is a continuation of its strategy to reduce external foreign currency debt. At the time of the IPO in June 2019, the group had $2,719m of external debt at HoldCo which resulted in significant exposure to currency fluctuations and the reliance on upstreaming funds to cover both interest costs and the principal repayment.
“Through consistent execution of its strategy supporting strong free cash flow generation, and continued upstreaming success, the group has been reducing Holdco debt over the past few years and has now reached the significant milestone of a zero-debt position at HoldCo. The current leverage and capital structure is a reflection of the Group’s successful capital allocation strategy that has been in place since our IPO, and it will aim to continue reducing foreign currency debt obligations across its OpCo’s,” part of the statement from the telecoms provider said.


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