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Experts Seek Stricter Regulation against Call Masking, SIM-Boxing Fraud

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Experts have called for stronger laws and stricter regulation to tackle security issues around call masking and Subscriber Identity Module (SIM)-boxing-related fraud in Nigeria, according to the Nation.

Experts Seek Stricter Regulation against Call Masking, SIM-Boxing Fraud

Call masking or refilling is a practice in which international calls are terminated in Nigeria as local numbers, using illegal SIM boxes loaded with several numbers.

It is a deliberate attempt by fraudsters to avoid paying the correct International Termination Rate (ITR) for international calls, paying instead the Local Termination Rate (LTR).

For example, when the number is masked as a local call, an operator pays N3.90 LTR and not N24.40 ITR.

The process allows operators to terminate inbound international telecoms traffic as local calls, so they do not have to pay ITR, which is the interconnection charge set by telecoms traffic carriers as carrier-to-carrier charges.

A SIM Box fraud is a setup where fraudsters install SIM boxes with multiple prepaid SIM cards.

A fraudster can bring calls through VOIP (through the internet) and terminate international calls through local phone numbers from a country, to make it appear as a local call, by initiating the call through a local SIM installed in the SIM box.

About three years ago, when the issue came to the limelight, the Nigerian Communications Commission (NCC) carried out some investigations, leading to the sanctioning and suspension of some operators earlier this year.

Some of these suspensions were later lifted.

The Office of the National Security Adviser (ONSA), the National Intelligence Agency (NIA), the Department of State Services (DSS), and Committees of the House of Representatives and Senate have on several occasions expressed concern about the menace.

While many stakeholders believe that the menace has been nipped in the bud, it has continued to rear its ugly head to the bewilderment of experts and stakeholders.

Ikechukwu Nnamani, president/chief executive officer of Medallion Communications Limited, lamented that it is a subject matter, which NCC should address completely.

Nnamani, who is an executive member of the premier telecom body in Nigeria – the Association of Telecommunications Companies of Nigeria (ATCON), said almost all calls he received recently are masked.

“Sometimes, I don’t pick up calls because I do not know the number only to find out later it was an international call.

“The truth is that I don’t know why this has not been resolved, I expected it to have been solved.

“Honestly, I would not know why. One would have expected them to have sorted all these out by now,” he said.

Chief Deolu Ogunbanjo, president of the National Association of Telecommunications Subscribers of Nigeria (NATCOMS) said there was no need to relent in reporting the menace to the right authority.

He said it could be a plan to ensure that gain accrued to some people. “I don’t know whether call masking favours the operator or it is being done deliberately.

“It is a situation that the telecoms should deal with because it is a technical problem. I think it is some of those unlicensed operators doing all these.

“Some of these operators’ facilities are being tapped into; they need to look into their operations, so they can be taken care of.

“If they are still in the habit of doing it, proper sanctions should be meted out to any erring service provider.

“There should be heavier sanctions. They can’t be short-changing subscribers and at the same time, the government,” he said.

Mr. Ajibola Olude, executive secretary of the Association of Telecommunications Companies of Nigeria (ATCON), believes the issue can be addressed.

“When it comes to technology, you can only address it maximally. It is not as rampant as before and it is an international issue.

“We have addressed it before and we will look at it again.

“About four years ago, when it happened, we deployed all the resources within our capacity to address it and I think it was addressed maximally.

“I have not seen any operator complaining, except now that you are raising the issue, but as far as we know, call-masking is no longer a problem.

“I am going to contact our compliance monitoring to enlighten me about what is going on, but it is no longer an issue,” he said.

Mouka Reuben, director, Public affairs, NCC, said the situation has been tackled before and he does not think it was a major issue again.

He, however, promised that the commission would look into it again to find a way out.

NCC recently put the revenue lost to call-masking and SIM-boxing activities in the country at $3 billion.

This is as telecom operators lamented during the 85th edition of the Telecom Consumer Parliament in Lagos that they were losing about N2.5 million minutes per day to these fraudulent activities.

On actions that had been taken by the commission to combat the menace, Prof Umar Danbatta,  former Executive Vice-Chairman, NCC, said the NCC had tightened the SIM registration process across all networks to reduce the availability of SIM cards for SIM-boxing as well as address the security issues around the availability of pre-registered SIMs.

According to him, the action was necessary as some arrests made in Lagos two weeks ago showed that the perpetrators of SIM-boxing had over 100 SIM cards registered with fictitious names and used them to divert international calls.

Credit: The Nation


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FG Hopeful Thuraya’s Relaunch in Nigeria Will Boost Fight against Insecurity, Others

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Thuraya, a leading provider of satellite communication solutions, has officially relaunched its services in Nigeria, a move the federal government hope will help in the fight against insecurity, illegal mining and oil thefts in the country.

FG Hopeful Thuraya’s Relaunch in Nigeria Will Boost Fight against Insecurity, Others

Tsat Telecommunication, Thuraya’s local service partner, spearheaded the relaunch by implementing comprehensive strategies to enhance service delivery across Nigeria.

As part of this effort, the company partnered with system integrators Cypod Solutions and Niflink, who played critical roles in ensuring the successful integration of Thuraya’s advanced satellite services into the local market.

With this relaunch, Thuraya aims to provide more reliable and accessible communication options for businesses and individuals across Nigeria, addressing the growing demand for robust satellite solutions in remote and underserved areas.

This development is expected to have a significant impact on sectors such as oil and gas, agriculture, and disaster management, where seamless communication is vital for operational efficiency.

At the event Dr Bosun Tijani, minister of Communication, Innovations and Digital Economy, expressed hope that the launch of Thuraya communication products and services will help in the fight against insecurity, illegal mining and oil thefts in the country.

The minister who was represented by Engr Farouk Yusuf, permanent secretary of the ministry, said, beyond helping in expanding the country’s broadband penetration to hinterland and hard-to-reach areas, the formal entry of Thuraya satellite communications services will help security forces in combating criminalities bedevilling the country.

“Of course, Thuraya’s solutions will not only enhance broadband access but also provide critical communication tools such as can be used in security, agriculture and disaster management, as we mentioned in previous presentations.

“We expect Thuraya’s satellite products and services to play a critical role in addressing Nigeria’s ongoing security challenges through a deliberate action.

He, however, said that while the country is thrilled with the coming of Thuraya, Nigeria expects the firm to take deliberate actions and efforts in ensuring that the partnership brings value to the country.

Earlier, Alhaji Abba Sani Abdullahi, chairman and chief executive officer of TSAT, expressed delight over the partnership that saw the re-entry of Thuraya onto the Nigerian market.

Also speaking, Faisal Mohammed Ahmed, vice president, Tech and Sale of Thuraya,  said the company has range of telecommunications and satellite assets that will boost the country’s digital landscape and also help in tackling security problems.


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Toyota Prado, Kia Cars, Generators, Other Items on Offer as Glo Festival of Joy Begins

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Customers of digital solutions provider, Globacom, are in for an exciting Yuletide season as the company is set to give out exquisite cars and other prizes in a new season of its customer-loyalty reward promo, Festival of Joy.

Globacom, in a press statement issued in Lagos, noted that it has chosen to put smiles on customers’ faces by   spending huge sums on prizes at a time other companies are cutting costs owing to the prevailing economic situation.

The mouth-watering prizes   include Toyota Prado, 5 Kia Picanto cars, 15 tricycles, 150 power generating sets, 200 sewing machines and 300 grinding machines as the promo kicks off   on October 1 and will run until January 31, 2025.

Globacom explained that Festival of Joy promotion was launched in accordance with its commitment to empowering Glo subscribers as the festive season approaches. The prizes, it explained, were carefully selected to appeal to all categories of customers including high net-worth individuals (HNIs), professionals, business men and women, workers and students.

“Nigerians in all parts of the country have a chance to win any of the amazing items on offer as prize-presentation events will be held in several cities across the country including Lagos, Abuja, Ibadan, Port Harcourt, Enugu, Benin, and Warri,” Globacom explained.

Furthermore, new and existing customers on both the prepaid and the postpaid platforms are eligible to participate in the promo, the company added, saying “All a customer is required to do is to opt into the promo by dialing *611#, select the prize he or she is aiming for and recharge up to the required amount for the particular item to qualify for the draw.”

To become a proud winner of a Prado jeep, a customer is required to recharge up to N100,000 cumulatively during the promo period to qualify for the draw, while for the Kia Picanto, a customer needs to make a N50,000 cumulative recharge during the period.

Any customer who wishes to win a tricycle should recharge up to N10,000 cumulatively in a month, just as N5,000 total recharge in a month will qualify the customer to win a generator; N2,500 in a month for sewing machine and N500 in a day to qualify   for the draw for grinding machines.

Said Globacom, “All recharge types – physical and electronic – count towards the qualification. The higher the recharge amount, the higher the chances of winning.”

 


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FG to Launch $1.5m Initiative for AI Development

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Federal government is set to unveil a $1.5 million initiative aimed at supporting Artificial Intelligence (AI) development in the country.

This announcement comes from the Minister of Communications, Innovation, and Digital Economy, Dr Bosun Tijani, who disclosed the upcoming AI Fund initiative during an interview on Arise TV.

The new AI support, backed by global foundation Luminate, will be officially launched on October 7 in Abuja.

This follows the recent N100 million AI fund launched by the Ministry in partnership with Google. While the earlier fund was criticised as insufficient, Dr Bosun Tijani clarified that this new funding reiterates the government’s will and focus on pooling resources for AI growth in Nigeria.

Addressing issues about the perceived inadequacy of the previous AI fund, Dr Bosun Tijani explained that many Nigerians misunderstood the scope of the initiative.

He stated that the government is focusing on gathering resources from multiple avenues, emphasising that the AI sector’s development is not reliant solely on domestic funding.

The Minister revealed that, in addition to Luminate’s contribution, the government is setting up the National Artificial Intelligence Trust. This body, developed in collaboration with AI Collaborative, will ensure that AI innovations are ethical and sustainable, particularly as the nation works on developing AI applications in local languages.

Dr Tijani also discussed the government’s long-term vision for technology infrastructure, acknowledging that while the benefits may not be immediately visible, projects such as the ongoing fibre optic cable installation, which will cover 90,000 kilometres across the country, are crucial for future development.

The Minister admitted that securing the $2 billion required for this project will take up to 18 months, with the full installation expected to be completed over the next few years. However, he stressed the importance of such foundational projects, saying that their eventual impact will address national challenges, including poverty.

In addition to these large-scale initiatives, Dr Tijani highlighted the government’s 3 million Technical Talent (3MTT) initiative, which is already providing job opportunities for Nigerians, particularly in the technology sector. He also mentioned the 774 Project, designed to enhance service delivery at the local government level by connecting secretariats nationwide.

At a National AI workshop earlier this year, Dr Tijani had introduced the AI Collective, a collaborative platform aiming to drive the country’s AI ecosystem.

This effort is supported by the $1.5 million pledge from Luminate, spread over three years, which will fund key organisations such as Data Science Nigeria, Lagos Business School, and the Centre for Journalism, Innovation, and Development. These institutions will collaborate on governance, research, and innovation within the AI space.

The AI Collective operates within the National Centre for Artificial Intelligence and Robotics (NCAIR), providing a space for Nigeria’s academic, civil society, and technological communities to work together in ensuring that AI becomes a central component of the nation’s economic growth.


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