E-Business
Facebook Opens New Tools, 50m SMEs Connect Customers via “Pages”

Facebook has announced that over 50 million businesses are now using Facebook Pages to connect with their customers all over the world.
Facebook said, “People are also communicating with Pages more than ever, with 2.5 billion comments on Pages every month. In Nigeria, 54% of people on Facebook are connected to an SMB.
Facebook said, it is introducing new features to make it easier for businesses to manage communications with customers from their Page.
What’s New:
More communication controls for Page owners: Pages can set the average time it takes for them to reply to messages: either “within minutes,” “within an hour,” “within hours” or “within a day.”
Redesigned inbox tells businesses more about their customers to better serve them: More context on the people businesses messaging them helps Page admins keep up with messages faster and manage conversations more easily.
An easier way to respond to and keep track of comments: A tool under the new Activity tab that helps admins monitor and respond to comments on their Page.
Sheryl Sandberg, chief operating officer, Facebook, “The number one challenge for small and medium businesses is reaching customers. Facebook Pages are the mobile solution for millions of businesses around the world because they make it easy for business owners to reach new customers and communicate with current ones where they are – on mobile.”
Also, Michael Sharon, Product Manager, Pages, “People can contact businesses anytime and from any device, so we’re offering new tools for Pages to better manage their customer interactions. Now it’s easier than ever for Pages to address both the public comments and private messages that people send them, in order to build and maintain strong relationships and grow their business.”
In addition, two case studies from Nigeria and Kenya respectively, Facbook disclosed, that Thando’s is the brainchild of entrepreneurial couple, and NYU Alums, J.G. and Taffi Ayodele, who designed the Africa’s first foldable ballerina flat shoe.
Their company aims to create a platform for creative talent on the African continent by crowdsourcing designs from African men and women who would otherwise have limited opportunities to design for a global audience.
Each purchase results in shared profits for the designers who were crowd sourced or selected as brand ambassadors.
Thandos are a new company but love the traction they’re seeing from Instagram and Facebook.
Also, Mikul Shah, founded EatOut, an online restaurant guide, booking system and magazine.
Founded in 2010 by Shah who, after living in London for over a decade, returned to Kenya and found there was no single place to find, review and book restaurants.
EatOut has since grown from a blog with 1 employee to a full-fledged company with an amazing team of 13 and growing.
They have won numerous awards including Kenya Tourism Award for Best Digital Media.
Earlier this year, Facebook introduced new features for Pages to make it easier for businesses to be where their customers are and communicate with them anytime, anywhere.
As more customers interact with businesses on the go, Pages are the mobile solution for businesses.
Now there are over 50 million active business Pages and many of them are using their Page to communicate with customers. In fact, the number of messages sent to businesses on Facebook has doubled in the past year, and people now leave 2.5 billion comments on Pages every month.
More communication controls for Page owners
“This summer we rolled out a new feature that helps people identify Pages that are very responsive to messages.
“Because a business’s response time is central to the quality of their customer service, we set a high standard for the feature by adding the “Very responsive to messages” indicator only to Pages where 90% of messages were responded to within five minutes. Now we’re offering new controls and more responsiveness levels, so a wider range of businesses can encourage people to reach out to them through private messages.
“Starting this month all Pages can set the average time it takes for them to reply to messages. Admins can choose to show that they respond either “within minutes,” “within an hour,” “within hours” or “within a day.” Average response times for Pages are calculated for each Page automatically and the response time shown on the Page defaults to their average response time, but admins can now control what response time shows publicly on their Page. So even if a Page typically responds to messages within an hour, they can can set their visible response time to within a day and set customer expectations accordingly. This updated feature gives Page admins more control and flexibility to use their Page as a communication channel,” Facebook said in an email to Nigeria CommunicationsWeek.
Availability
The tech giant said that all of the new Page communications features are starting to roll out globally now and will be available to every Page in the coming months.
As mobile device usage continues to push people to communicate with businesses in real time, businesses need tools to manage communication efficiently.
These new features help admins build and a manage a convenient, personal and scalable communication channel for customers, so businesses can connect with people easily and focus on growing their business.
E-Business
Lagos Unveils Cybersecurity Guidelines to Tackle Rising Digital Threats

Lagos state government has unveiled a comprehensive set of cybersecurity guidelines designed to enhance digital safety for businesses, public institutions, and residents across the state.

Babajide Sanwo-Olu, Lagos State Governor
Gbenga Omotoso, commissioner for Information and Strategy, said the initiative represents a significant step in Lagos’ ambition to establish itself as a smart, secure, and globally competitive digital hub.
He noted that as one of Africa’s fastest-growing technology ecosystems, Lagos is increasingly exposed to cyber threats, necessitating stronger and more coordinated security measures.
Citing data from the National Information Technology Development Agency (NITDA), Omotoso, said Nigeria loses over $500 million (about N250 billion) annually to cybercrime, emphasizing the urgency of proactive interventions.
According to him, while the state’s transition into a smart city offers vast opportunities, it also heightens vulnerability to digital attacks.
“The guidelines, available online, provide practical and scalable recommendations for small businesses, large enterprises, and Ministries, Departments, and Agencies (MDAs),” he said.
He added that the framework aligns with key national regulations, including the Cybercrime Act (2024), the Nigeria Data Protection Act (2023), and the National Cybersecurity Policy and Strategy (2021).
Omotoso emphasised that the document is not intended as a regulatory instrument but rather as a resource to equip stakeholders with actionable and context-specific guidance.
He reiterated the state government’s commitment to fostering a secure digital environment that supports innovation, attracts investment, and strengthens public confidence.
The commissioner commended the Lagos State Cybersecurity Advisory Council, led by Prof. Fene Osakwe, for its contribution to the development of the guidelines, and also acknowledged Tubosun Alake, commissioner for Innovation, Science and Technology, for his support.
He added that the framework is expected to boost collaboration between the public and private sectors, enabling organisations, from small enterprises to multinational firms, to operate more securely.
Omotoso further noted that the guidelines would be reviewed periodically to keep pace with emerging threats and evolving technologies, stressing that cybersecurity remains central to Lagos’ digital transformation agenda.
E-Business
Laundry Without Interruptions: Why LG Auto Restart Washing Machines Are Perfect for Nigerian Homes

In many Nigerian households, laundry day often comes with an added challenge, unpredictable power supply. A washing cycle that suddenly stops due to a blackout can leave clothes half-washed, soaked, and inconveniently delayed. For families with busy schedules, restarting laundry from scratch is not just frustrating, it wastes time, water, and electricity.

LG Electronics addresses this everyday concern with a simple but powerful innovation: the Auto Restart feature in LG Twin Tub Washing Machines. Designed with real-life Nigerian conditions in mind, this feature ensures your laundry continues seamlessly, even after an unexpected power outage.
Understanding the Auto Restart Feature in LG Washing Machines
The Auto Restart feature allows an LG washing machine to automatically resume its wash cycle from the exact point it stopped when power is interrupted. Instead of resetting the cycle or requiring manual input, the machine retains the previous settings and continues washing once electricity is restored.
This intelligent design removes the need to:
- Restart the wash cycle manually
- Guess how long the clothes were already washed
- Repeat washing unnecessarily
For households experiencing frequent power cuts, Auto Restart turns a common inconvenience into a non-issue.
Why Power-Friendly Washing Machines Matter in Nigeria
Power outages remain part of daily life across many parts of Nigeria. From urban centres to rural communities, sudden electricity interruptions can disrupt household routines, especially when appliances are running.
Traditional washing machines often reset completely after power failure. This can result in:
- Incomplete washing
- Over-washing clothes when cycles are restarted
- Increased water and electricity usage
- More time spent monitoring the laundry
LG’s Auto Restart feature is designed specifically to overcome these challenges, making it a highly practical solution for Nigerian homes.
Key Benefits of LG Auto Restart for Nigerian Households
- Uninterrupted Laundry Experience
With Auto Restart, you don’t need to stay close to your washing machine or worry about power restoration while you’re away. The machine takes care of itself and resumes washing automatically.
- Saves Time, Water, and Energy
Restarting a wash cycle means using extra water and electricity. Auto Restart ensures that no part of the wash is wasted, helping households operate more efficiently.
- Protect Your Clothes
Repeated washing or incorrect restarting can lead to fabric wear. By continuing from the correct wash stage, LG Auto Restart helps maintain proper fabric care.
- Ideal for Busy Families and Professionals
Whether you’re managing a large household or balancing work and home responsibilities, Auto Restart ensures laundry doesn’t become another task that demands constant attention.
LG Twin Tub Washing Machines: Built for Real Living
LG Twin Tub Washing Machines are widely appreciated in Nigeria for their durability, affordability, and strong washing performance. Combined with Auto Restart, these machines become even more responsive to local household needs.
Other features include:
- Powerful wash action for tough stains
- Separate wash and spin tubs for greater control
- Long‑lasting build quality designed for frequent use
- Efficient water usage, especially useful in water‑conscious households
These qualities make LG Twin Tub washing machines a popular choice among Nigerian consumers looking for reliability and value.
Ideal Washing Machine for Areas with Frequent Power Outages
If you live in an area where electricity supply can be unpredictable, choosing a washing machine with Auto Restart is no longer optional but it’s essential. LG washing machines with Auto Restart are especially suitable for:
- Homes with irregular power supply
- Large families with frequent laundry needs
- Users who value convenience and efficiency
- Households looking to reduce water and energy waste
Why LG Washing Machines Stand Out in Nigeria
LG continues to be a trusted name in home appliances across Nigeria due to its focus on durability, smart features, and customer-centric innovation. By designing washing machines that work reliably under local conditions, LG reinforces its position as a brand that understands and responds to everyday challenges.
From Auto Restart technology to powerful wash performance, LG washing machines provide practical solutions that simplify daily life.
Final Thoughts: Less Stress, More Control Over Laundry
Laundry should not depend on the perfect electricity supply and with LG Auto Restart washing machines, it doesn’t have to. By automatically continuing wash cycles after power outages, LG helps Nigerian households enjoy greater convenience, efficiency, and peace of mind.
For anyone searching for the best washing machine for power cuts in Nigeria, LG washing machines with Auto Restart offer a smart, reliable, and stress‑free solution – every wash, every time.
For more information, visit https://www.lg.com/africa/twin-tub-washing-machines
E-Business
Access Holdings, Coronation Partner Tate Modern to Spotlight Nigerian Modernism

Access Holdings Plc and Coronation Group have partnered with Tate Modern to commemorate World Art Day with a virtual session highlighting the global significance of Nigerian modernism.

Access Holdings
The event, titled “In Conversation with Osei Bonsu: Inside Nigerian Modernism,” featured a virtual tour of the Nigerian Modernism exhibition and discussions on the evolution of modern art in Nigeria.
The session brought together staff members across both organisations, reflecting growing institutional engagement with arts and culture as a driver of societal development.
Speaking at the event, Chief Communications and Marketing Officer of Coronation Group, Ngozi Akinyele, emphasised the role of art in shaping identity and national development.
She said that beyond financial capital, cultural and intellectual capital are essential in defining a nation’s prosperity and inspiring dialogue.
Akinyele noted that both organisations were committed to democratising access to art, ensuring it is accessible to a wider audience rather than a select few.
The discussion also featured insights from Tate Modern Curator, Osei Bonsu, and art expert Daniel Wallis, who examined the development of Nigerian modernism and its global relevance.
Bonsu said Nigerian modernism represents an independent reimagining of global art, rooted in the country’s diverse cultural heritage and expressed through unique visual languages.
According to him, the movement challenges narrow, Eurocentric definitions of modernism and highlights the richness of African artistic expression.
The session further underscored the growing international recognition of Nigerian art, particularly through exhibitions at Tate Modern.
Participants also reflected on the visit of Bola Ahmed Tinubu to the exhibition, described as a milestone in promoting Nigeria’s cultural heritage globally.
In his closing remarks, Chief Communications Officer of Access Holdings, Amaechi Okobi, reaffirmed the organisation’s commitment to advancing African narratives on the global stage.
He said the collaboration with Tate Modern aligns with broader efforts to promote dialogue, preserve cultural identity and support the creative sector.
The event reinforced a shared commitment by Access Holdings, Coronation Group and Tate Modern to elevate African art globally and ensure Nigerian cultural narratives continue to shape international conversations.
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