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FCMB Explains CBN policies, Products & Services @ Nationwide Customers Meet

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First City Monument Bank (FCMB) has commenced a nationwide customer forum to educate her customers on the recent cashless policies of CBN; and solicit suggestions aimed at improving the Bank’s services, in its bid to step up engagement with customers across all segments.

With a growing emphasis on Cashless Banking to provide safer financial services to customers, FCMB recognizes the need to significantly increase access to a range of financial services, including savings accounts, payments, transfers and other products and services for its customers and the unbanked population.

The regional meetings held in Abuja, Kano, Onitsha and Port-Harcourt with overwhelming attendance recorded active participation from the Bank’s customers and select clients.

The excitement expressed by participants in the regions was an indication that the initiative was very timely.

The regional forum was also used to explain the programmes of the Bank to the customers including effective banking services.

Some of the questions asked at the forum centered on the new banking policies by CBN; how they will affect local traders as most of their businesses are being transacted in rural areas.

Customers also wanted to know about the charges intra and inter-bank transfers attract and how ready the Bank is in handling the volume of e-transactions that the cashless policy will bring.

Commenting on the need for FCMB to hold regular regional interactions with her customers and clients, Ikechukwu Kalu, group head, Marketing & Communications said: “our customer is the reason we are in business, hence the Bank’s commitment in maintaining regular contact and ensuring that information elicited through these engagements are structured into our strategic and tactical initiatives so we can be better for our customers. We take the voice of the customer seriously and we believe that information sharing is of utmost importance to the growth of our brand. The interactions in the four locations provided quality education on the CBN cashless policy and a good platform for us to receive feedback from our customers on product and services and e-channels”.

He encouraged customers to avail themselves of the cash-less inclined products of the Bank such as FCMBOnline, FCMBMobile, FCMB FlashMeCash, ATMs, Points of Sale (POS) etc as they are simple to use and secure.

Kalu said “the Customer forum along with our other effective communication platforms have been created to engage our customers and clients regularly to further strengthen our commitment to them and increase service delivery across our channels. In our efforts to serve and support smaller businesses, we have in recent times, boosted our Retail Banking expertise, as well as developed a portfolio of cash-lite and mass market banking products to ensure that all fragments of the Nigerian population, regardless of their socio-economic status, have access to the excellent services being offered by FCMB”.

Kalu who also assured the Bank’s clients that FCMB had adequate capital to support them to expand their businesses for the development of the economy, explained that the Bank had adopted strategies and put dedicated staff and resources together to meet the demands of its clients.

He stressed the need for the clients to in turn be loyal and supportive to the Bank to boost effective and efficient service delivery to customers.

The nationwide customer forum initiative is one among many, First City Monument Bank (FCMB) under the leadership of Mr. Ladi Balogun, its group managing director / chief executive officer, has lined-up to take banking to the grassroots and meet the needs of its customers to consolidate its inroad in the retail space.

With its recent restructuring into a holding company (FCMB Group Plc) which provides additional level of governance for the bank, FCMB is now better focused to shareholder and customer value.


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E-Financial

Reps Committee Recovers N521m Unremitted VAT from CBN

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House of Representatives Public Accounts Committee (PAC) says it has recovered over ₦521 million in unremitted Value Added Tax (VAT) from the Central Bank of Nigeria (CBN).

Reps Committee Recovers N521m Unremitted VAT from CBN

This is part of an ongoing investigation into revenue leakages and outstanding funds owed to the federal government.

Bamidele Salam, chairman of the Committee, disclosed this while providing an update on the probe into transactions conducted through the Remita platform.

According to Salam, the investigation was initiated following a resolution of the House of Representatives to examine alleged revenue leakages, non-compliance with standard operating procedures and breaches of service level agreements linked to the Remita payment platform.

He said the committee had uncovered several outstanding liabilities and led to multiple recoveries.

Salam revealed that the committee discovered that the CBN failed to remit VAT amounting to ₦521,765,134.17, representing tax deductions on fees earned from Remita transactions.

He described the recovery as evidence of the effectiveness of legislative oversight in promoting accountability and safeguarding public resources.

The lawmaker maintained that the committee would recover all outstanding funds due to the Federal Government and blocking avenues for revenue leakages across public institutions.

It added that the CBN has been directed to remit the outstanding amount into the Federal Government Treasury and provide evidence of compliance.

The Public Accounts Committee is expected to continue its hearing on the matter on Monday, June 8, 2026, at the National Assembly in Abuja.

 

 

 

 


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CBN Imposes N100m Penalty on Dealing Bank Inadequate Processing of Forex Documents

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Central Bank of Nigeria (CBN) has said that any authorised dealer bank the processes foreign exchange (forex) transactions without proper documentation will be fined N100 million.

CBN Imposes N100m Penalty on Dealing Bank Inadequate Processing of Forex Documents

In addition, the bank will pay N10 million for each transaction involved.

The sanctions are contained in the fourth edition of the Foreign Exchange Manual, which serves as a guide for participants in Nigeria’s forex market.

According to the CBN, the updated manual aims to improve compliance, increase transparency, and strengthen confidence in the foreign exchange system.

Banks are now required to obtain, verify, and keep all necessary documents before releasing foreign currency to customers.

Similar documentation requirements apply to forward and swap transactions, where proof of the underlying trade or obligation must be provided before settlement.

For import transactions, importers must continue to provide documents such as Form M, invoices, certificates of origin, packing lists, and shipping documents.

They must also submit Exchange Control Documents within 90 days after negotiating shipping documents through overseas correspondent banks.

The CBN warned that failure to meet documentation requirements will attract escalating sanctions.

A first violation will result in a 90-day suspension from forex transactions, a second violation will attract a 180-day suspension, and a third offence will lead to a one-year suspension.

A fourth violation could result in a complete ban from participating in forex transactions.

Banks that fail to report cases of default to the CBN will also face sanctions.

The apex bank further tightened reporting requirements. Institutions that submit required daily or monthly returns late will be fined N500,000, while those that fail to submit returns at all will pay a minimum of N5 million, plus an additional N500,000 daily until compliance is achieved.Afternoon Paper Subscription

The revised manual also strengthens oversight of banks’ foreign currency exposure.

Financial institutions that exceed approved Net Open Position limits will receive a warning for the first offence, a 10-working-day suspension from the Nigerian Foreign Exchange Market for the second offence, and a 90-day suspension for the third violation.

The CBN also imposed sanctions on unauthorised reallocation of foreign exchange funds. Any bank found engaging in such practices will be fined N10 million per transaction and may face additional disciplinary action under the Bankers’ Committee ethics framework.

According to the CBN, the new measures are aimed at promoting transparency, strengthening market discipline, reducing abuses, and improving investor confidence in Nigeria’s foreign exchange market.

 


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BOI Wins Dual Honours @ EMEA Finance Awards for Sustainability and Social Impact Leadership

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The Bank of Industry (BOI) has been recognised with two prestigious awards at the recently concluded EMEA Finance Achievement Awards, reinforcing its position as a leading development finance institution driving inclusive and sustainable economic growth across Africa.

The Bank received the Best Sustainability Deal in Africa Award for its financing intervention under the Nigeria Distributed Access through Renewable Energy Scale-up (DARES) Project and the Best Social Development Deal in Africa Award for its flagship Guaranteed Loans for Women (GLOW) programme.

The award-winning DARES initiative is being implemented by BOI in collaboration with the Rural Electrification Agency (REA) and supported by the World Bank through a $750 million International Development Association (IDA) credit facility. The programme is designed to expand electricity access across underserved and unserved communities through the deployment of solar mini-grids.

The initiative forms part of BOI’s broader Power and Utilities portfolio, through which the Bank disbursed ₦27 billion to eight businesses in 2025. According to BOI’s 2025 Annual Development Impact Report, all supported projects demonstrated 100 per cent financial additionality, indicating that they would not have proceeded without BOI’s intervention.

The Bank’s Power and Utilities portfolio also recorded the highest Development Impact Framework score across all sectors financed by BOI, underscoring the transformational impact of its investments in sustainable energy infrastructure.

Similarly, the GLOW programme was recognised for advancing financial inclusion and economic empowerment for women-owned and women-led businesses across Nigeria.

Designed to address longstanding barriers faced by female entrepreneurs, including limited access to affordable finance, collateral constraints, and capacity gaps, GLOW provides tailored financing, business support services, and capacity-building opportunities to women-led enterprises across multiple sectors of the economy.

Beyond financing, GLOW provides training, mentorship, market access support, and opportunities for women-owned businesses to strengthen their competitiveness and expand into regional and international markets, including opportunities presented by the African Continental Free Trade Area (AfCFTA).

Speaking on the awards, Dr. Olasupo Olusi, MD/CEO BOI, described the recognition as an affirmation of BOI’s commitment to financing initiatives that create lasting developmental impact.

“These awards reflect the Bank of Industry’s deliberate focus on supporting projects and programmes that deliver measurable economic, social, and environmental outcomes for Nigerians. Whether it is bringing reliable electricity to underserved communities through renewable energy solutions or empowering women entrepreneurs by providing access to affordable finance and growth opportunities, our goal remains the same: to build a more inclusive, resilient, and sustainable economy. We are honoured by this international recognition and remain committed to deepening our impact across sectors that matter most to national development.”

The dual recognition further underscores BOI’s growing reputation as a catalyst for sustainable development and inclusive industrialisation, leveraging innovative financing solutions to address critical development challenges while unlocking opportunities for businesses and communities across Nigeria.

As Nigeria’s foremost development finance institution, BOI continues to play a pivotal role in advancing the Federal Government’s economic transformation agenda through strategic investments that stimulate enterprise growth, create jobs, improve livelihoods, and strengthen the country’s long-term economic competitiveness.


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