E-Financial
FCMB Explains CBN policies, Products & Services @ Nationwide Customers Meet
First City Monument Bank (FCMB) has commenced a nationwide customer forum to educate her customers on the recent cashless policies of CBN; and solicit suggestions aimed at improving the Bank’s services, in its bid to step up engagement with customers across all segments.
With a growing emphasis on Cashless Banking to provide safer financial services to customers, FCMB recognizes the need to significantly increase access to a range of financial services, including savings accounts, payments, transfers and other products and services for its customers and the unbanked population.
The regional meetings held in Abuja, Kano, Onitsha and Port-Harcourt with overwhelming attendance recorded active participation from the Bank’s customers and select clients.
The excitement expressed by participants in the regions was an indication that the initiative was very timely.
The regional forum was also used to explain the programmes of the Bank to the customers including effective banking services.
Some of the questions asked at the forum centered on the new banking policies by CBN; how they will affect local traders as most of their businesses are being transacted in rural areas.
Customers also wanted to know about the charges intra and inter-bank transfers attract and how ready the Bank is in handling the volume of e-transactions that the cashless policy will bring.
Commenting on the need for FCMB to hold regular regional interactions with her customers and clients, Ikechukwu Kalu, group head, Marketing & Communications said: “our customer is the reason we are in business, hence the Bank’s commitment in maintaining regular contact and ensuring that information elicited through these engagements are structured into our strategic and tactical initiatives so we can be better for our customers. We take the voice of the customer seriously and we believe that information sharing is of utmost importance to the growth of our brand. The interactions in the four locations provided quality education on the CBN cashless policy and a good platform for us to receive feedback from our customers on product and services and e-channels”.
He encouraged customers to avail themselves of the cash-less inclined products of the Bank such as FCMBOnline, FCMBMobile, FCMB FlashMeCash, ATMs, Points of Sale (POS) etc as they are simple to use and secure.
Kalu said “the Customer forum along with our other effective communication platforms have been created to engage our customers and clients regularly to further strengthen our commitment to them and increase service delivery across our channels. In our efforts to serve and support smaller businesses, we have in recent times, boosted our Retail Banking expertise, as well as developed a portfolio of cash-lite and mass market banking products to ensure that all fragments of the Nigerian population, regardless of their socio-economic status, have access to the excellent services being offered by FCMB”.
Kalu who also assured the Bank’s clients that FCMB had adequate capital to support them to expand their businesses for the development of the economy, explained that the Bank had adopted strategies and put dedicated staff and resources together to meet the demands of its clients.
He stressed the need for the clients to in turn be loyal and supportive to the Bank to boost effective and efficient service delivery to customers.
The nationwide customer forum initiative is one among many, First City Monument Bank (FCMB) under the leadership of Mr. Ladi Balogun, its group managing director / chief executive officer, has lined-up to take banking to the grassroots and meet the needs of its customers to consolidate its inroad in the retail space.
With its recent restructuring into a holding company (FCMB Group Plc) which provides additional level of governance for the bank, FCMB is now better focused to shareholder and customer value.
E-Financial
Court Suspends Enforcement of FCCPC’s Reform on Loan Apps

Federal court in Lagos has suspended the enforcement of Nigeria’s most comprehensive framework for regulating digital lending apps.

On April 15, Justice Ambrose Lewis-Allagoa of the Federal High Court in Lagos granted an interim injunction blocking the enforcement of the Digital, Electronic, Online, or Non-Traditional Consumer Lending Regulations 2025, better known as the DEON Regulations.
The order followed an urgent ex parte application filed the previous day by the Wireless Application Service Providers Association of Nigeria (WASPA Nigeria), the industry body representing wireless application service providers operating mainly within the telecoms ecosystem.
The suit targets twelve specific provisions of the text, covering licensing, sanctions, compliance obligations and data-handling rules, according to court documentation published by Lawyard.
Until the next hearing on April 27, 2026, the regulator cannot impose sanctions, enforce compliance directives, or issue new instructions to WASPA members.
The judge also barred the Federal Competition and Consumer Protection Commission (FCCPC) from interfering with the ongoing commercial operations of association members.
The case pits two actors whose respective mandates the Nigerian legal framework has never clearly separated.
On one side stands the FCCPC — the federal agency established in 2018 to enforce consumer protection and competition — which gazetted the DEON Regulations on July 21, 2025, under sections 17, 18 and 163 of its founding Act.
In a press statement dated September 3, 2025, Tunji Bello, executive vice chairman, FCCPC, justified the rules by citing “a long history of complaints” involving exploitative practices, data breaches, abusive debt recovery, and harassment.
On the other side, WASPA Nigeria contests the very legitimacy of the FCCPC’s intervention, arguing that services tied to telecoms — airtime credit, data loans, mobile-financing products — fall exclusively under the Nigerian Communications Commission (NCC), the telecoms regulator created by the Nigerian Communications Act of 2003.
In the affidavit deposed by Ayo Stuffman, the association contends that the FCCPC is acting ultra vires and creating a regulatory regime parallel to the NCC’s.
A jurisdictional war that stretches far beyond a procedural dispute
The conflict is not limited to a question of legal boundaries. It strikes at the commercial core of the market: who collects the licensing fees, who sets the operational conditions, who governs the financial products embedded in telecom networks.
Nigeria’s consumer credit stock reached 3.82 trillion naira at the end of December 2024, up 21.27% on September, according to Central Bank of Nigeria (CBN) data relayed by The Cable and AFP.
In the fourth quarter of 2024 alone, personal loans disbursed amounted to approximately 470 billion naira.
A growing share flows through mobile applications and telecom-embedded lending products — including MTN’s MoMo Airtime Lending, operated by the country’s largest telecom operator.
If the court validates WASPA’s position, these products fall outside the FCCPC’s scope and come under the sole authority of the NCC, a regulator historically less active on consumer protection issues.
Available data on demand illustrate the social stakes. Between 2021 and 2023, the FCCPC recorded more than 11,000 consumer complaints for harassment, data abuse and unethical debt recovery practices, according to the agency.
The number of lending applications approved by the FCCPC rose from 269 in September 2024 to 408 in March 2025, while 47 apps were delisted and 88 were placed on the watchlist, according to data compiled by AFP and OneSafe.
The DEON Regulations were meant to introduce interest-rate caps, precontractual disclosure obligations, continuous supervision of recovery practices and fines of up to 100 million naira per violation, according to Legit.ng. The compliance deadline was set for January 5, 2026, and the FCCPC had issued written compliance notices to operators with an April 16 deadline, according to WASPA’s affidavit.
It is precisely this enforcement pressure that triggered the legal challenge.
E-Financial
FG Rules Out Borrowing from IMF’s $50Bn Support Fund

Federal government has said that Nigeria has no plans to seek a loan from the International Monetary Fund’s proposed $50 billion support package for economies hit by the Middle East crisis.

Wale Edun, minister of Finance, who stated this, said that Nigeria’s current reliance on domestic economic reforms and fund mobilisation was working.
Edun gave these insights during the African Finance Ministers’ briefing, on Thursday, at the ongoing IMF/World Bank annual meetings, in Washington, DC.
He noted that for over two years, Nigeria’s investment in economic reforms have begun to yield results, restoring policy credibility and strengthening the country’s resilience against global economic shocks.
Edun told the global west and the rest of the world that Nigeria now prioritises market-based adjustments, avoiding administrative controls, particularly in foreign exchange and petroleum pricing mechanisms.
His assertion follows the disclosure by the IMF that a possible $50 billion support to cushion vulnerable economies against the crisis in the Middle East, was on the pipeline.
Despite clarifying Nigeria’s lack of interest in borrowing, Edun, urged the IMF to ensure faster financial assistance for African countries who will need help from the $50 billion global support package.
“Nigeria has no plans at the moment to approach the IMF or any other such body,” Edun said, emphasising that Nigeria’s reliance on market mechanisms had led to smoother economic adjustments, reduced disruptions and is sustaining the country’s macroeconomic trajectory.
“The IMF talked about $50 billion and we all know that the funding will largely go to Africa, because those are the most vulnerable countries. And the reality is that what we’re asking for in this instance, is that the funds and the support be released quickly and at scale.
E-Financial
CBN Introduces Overnight Financing Rate to Compete with US, EU

Central Bank of Nigeria (CBN), in collaboration with financial market dealers, has introduced the Nigerian Overnight Financing Rate (NOFR), a standardized benchmark designed to enhance transparency and strengthen monetary policy transmission.

Olayemi Michael Cardoso, CBN gov
Hakama Sidi Ali, spokesperson of the CBN in a statement on Friday, said that the the NOFR is expected to improve price discovery and transparency, while promoting consistent pricing of money market instruments across Nigeria’s financial system.
The regulator noted that the new benchmark positions Africa’s most populous country alongside leading global reference rates such as SOFR in the United States, SONIA in the United Kingdom, €STR in the Eurozone, and TONA in Japan.
“It also complements African benchmarks such as JIBAR (South Africa). Following a stakeholder engagement session held on February 27, 2026, where market participants formally adopted the benchmark, and subsequent regulatory approval, NOFR is now in use, with the CBN serving as the benchmark administrator.
“The bank will ensure governance, transparency, and regular publication of the rate,” CBN stated.
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