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Firm Warns that Employees’ Digital Fatigue Leads to Higher Cyber Risks

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In observing World Mental Health Day on the 10th of October, Kaspersky warns of the relationship between digital fatigue and increased exposure to cyber risks.

In today’s data-driven and digital business environment, office employees are bombarded with a constant feed of notifications, continuous digital interactions and the need to make huge amounts of decisions throughout the day.

Even though advanced technologies like artificial intelligence (AI) and machine learning are helping to improve efficiencies, workers are under significant strain.

This can result in digital fatigue that not only negatively impacts an employee’s well-being and productivity versus higher rates of burnout, but also risks opening the company to a range of cyberthreats, from phishing to deepfakes, warns Kaspersky.

“Employees face hundreds of decisions daily, that range from small, routine choices to critical business decisions. Eventually, the brain’s ability to make sound judgments declines over time and pressure. The constant influx of emails, messages, and alerts are exacerbating this digital fatigue,” says Brandon Muller, Technical Expert for the MEA region at Kaspersky.

In fact, a research by Forbes Advisor shows that digital communications make 58% of employees feel like they need to be available more often.

This results in 60% of the workforce feeling increased burnout. The constant need to stay online and multitask adds to this high-pressure environment, making employees more prone to mistakes.

Phishing still prevalent

Phishing remains one of the most widespread forms of cybercrime. Fatigued employees are more likely to miss the warning signs of a phishing email, especially when they are just one among many in their overflowing inboxes and as phishing campaigns become ever more sophisticated.

These attacks are designed to deceive employees into disclosing sensitive information, such as login credentials or financial data, by posing as legitimate sources.

While phishing attacks come in various forms, they often target corporate email systems due to the potential wealth of valuable information they hold, making them prime targets for exploitation.

The rising threat of deepfakes

AI is also contributing to the rise of deepfakes – highly convincing audio or video content manipulated to deceive the recipient. Even when not fatigued, employees are finding it more difficult to assess the authenticity of such content.

When it comes to digital fatigue, these deepfakes can pose a serious risk in corporate settings, where cybercriminals may impersonate executives to authorise fraudulent transactions or gain access to sensitive information.

Other threats

From inadvertent installation of malware to checking the contents of a USB found on a way to the office – the cyber risks may vary in form and can lead to devastating consequences. If robust cybersecurity solutions are in place to help identify and filter the threats, and if employees are educated and alert, organisations are in a much safer position.

Supporting employees

There are several proactive measures organisations can adopt to help reduce the cognitive load on their employees:

  • Cybersecurity training that is relatable and engaging: By using automated, customised training platforms that adjust content based on role and experience, organisations can make sure their employees stay informed without feeling overwhelmed. Gamified elements in training can also enhance engagement and retention.
  • Automated cybersecurity solutions: Investing in advanced cybersecurity tools, such as automated threat detection and response systems, help businesses reduce human error and mitigate risks.

Protection solutions for mail servers with anti-phishing, anti-spam, and malware detection technologies decrease the chance of infection. These tools can work in the background, allowing employees to focus on their work without constantly worrying about potential cyber threats.

  • Enable a Default Deny policy for critical user profiles, particularly those in financial departments, which ensures that only legitimate web resources can be accessed.
  • Create areas for employees to take a break.

Advice for employees to combat digital fatigue:

  • Establish routines for certain decisions to save mental energy for more critical choices.
  • Prioritise tasks, delegate or automate less important decisions.
  • Identify most important criteria to ease decision making, narrow down your choices, ask for advice and additional information.
  • Focus on key data, limit information overload and distractions when taking important decisions.
  • Recognise the signs of decision fatigue, such as reduced concentration, increased irritability, and procrastination.
  • Schedule regular breaks to recharge and prioritise some exercise such as going for a walk. Also consider exercises for your eyes and neck.
  • Stay alert when receiving messages that look uncommon, as well as when visiting new web pages and making money transactions.

“The demands of the digital workplace are not going away. Fortunately, organisations can take meaningful steps to support their employees while still protecting the business from cyber threats. By addressing the root causes of decision and digital fatigue, companies can reduce the risk of successful phishing, deepfakes, and other sophisticated cyberattacks,” concludes Muller.


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NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

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National Information Technology Development Agency (NITDA) has issued an urgent cybersecurity warning about a serious Microsoft Office vulnerability (CVE-2026-21509) that attackers are actively exploiting.

NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

This advisory, shared through Nigeria’s Computer Emergency Response Team (CERRT.NG), highlights the risks of this flaw and recommends immediate action to protect systems.

Microsoft has released quick security updates to fix this vulnerability, which has a severity score of 7.8, showing it is a serious risk. Attackers have already used it in targeted attacks.

CVE-2026-21509 affects multiple versions of Microsoft Office, including Office 2016, Office 2019, Microsoft 365 Apps, Office 2021, and later versions.

This flaw allows attackers to bypass security features meant to stop harmful Object Linking and Embedding (OLE) controls. OLE is an older Microsoft technology that can be used to embed links or content, but it has often been exploited by malware.

By exploiting this flaw, attackers can create specially designed Office documents.

When a user opens these documents, they can run malicious code or gain further access to the system.

Exploitation requires user interaction, meaning attackers often trick people into opening harmful Word, Excel, or other Office documents. Common methods include using email attachments or files from untrusted sources.

Because Microsoft confirmed that the vulnerability is being actively exploited, they have made emergency security updates available outside their usual schedule. Users and organisations should:

  1. Install the latest Microsoft Office security updates for all affected versions.
  2. Restart Office applications for Office 2021 and later to ensure that the updates take effect.
  3. Use registry-based settings for protection if updates can’t be applied right away.
  4. Follow good cybersecurity practices, like using endpoint protection and filtering emails.

Microsoft’s updates for Office 2021 and newer versions are automatically applied, but need a restart of the applications to be active.


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NDPC Investigates over 1,000 Schools over Data Privacy Compliance

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Nigeria Data Protection Commission (NDPC) has commenced an investigation into over 1,000 education institutions across the country over compliance with the Nigeria Data Protection Act (NDP Act), 2023.

NDPC Investigates over 1,000 Schools over Data Privacy Compliance

The move affects federal, state and private universities, polytechnics, colleges of education and technical colleges, marking one of the largest sector-wide compliance checks since the enactment of the law.

In a public notice issued on Thursday by Babatunde Bamigboye, head, Legal, Enforcement and Regulation, the Commission said the probe forms part of its ongoing sector-by-sector enforcement drive aimed at safeguarding the fundamental rights and freedoms of data subjects, as well as strengthening the legal foundation of Nigeria’s digital economy through the trusted use of personal data.

The NDPC directed the affected institutions to submit, within 21 days, evidence of filing their 2024 Data Protection Compliance Audit Returns, proof of designation or appointment of a Data Protection Officer including relevant contact details and a summary of technical and organisational measures adopted to protect personal data within their establishments.

It also requested evidence of registration as a Data Controller or Processor of Major Importance as required by law.

The Commission warned that failure to comply with the notice may result in the issuance of enforcement orders, imposition of administrative fines and possible criminal prosecution in accordance with the provisions of the NDP Act, 2023.

It stressed that compliance is mandatory and not optional for institutions that process large volumes of personal data

The education sector remains one of the biggest handlers of sensitive personal information in the country, including students’ academic records, admission details, biometric data, financial information and staff records.

With increasing digitalisation of admissions, online learning platforms and electronic documentation systems, concerns over data breaches and weak privacy safeguards have grown in recent years.

The Commission maintained that the investigation is in line with its statutory mandate under relevant sections of the Act empowering it to monitor, investigate and enforce compliance across sectors.


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Chams Carves Out Subsidiary to Support Africa’s Digital Transformation

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Chams Holding Company Plc, (Chams Holdco), digital payments and verification firm, has created a new subsidiary which is expected to strengthen the push for Africa’s digital transformation.

Chams Carves Out Subsidiary to Support Africa’s Digital Transformation

The creation of the new subsidiary, ChamsCorp Plc, which took effect from February 1, was made known in a filing to the Nigerian Exchange Limited , according to an announcement.

Chams said that the new subsidiary, which is its 5th, will give a new dimension to its more than 40 years of work in building the digital ecosystem not only in Nigeria, but across the continent and the rest of the world.

The newly created company will focus on three major aspects, namely the manufacturing of digital devices and development of digital infrastructure and services; data center design, construction and operations, and the development and implementation of AI infrastructure and intelligent systems.

It will also contribute to its parent company’s digital ID, digital verification, and trust services offering.

“For nearly four decades, we’ve enabled trust in transactions and identity. Now, we go furthe”

Chams is expanding into AI, data centre infrastructure, and intelligent systems, building the backbone for Africa’s digital transformation,” the company wrote in a LinkedIn post.

“We are not just participating in the future. We are engineering it,” the message added.

According to the Chams announcement, a decision of its Board of Directors appointed members of the pioneer board of ChamsCorp Plc, with renowned banker Mohammed Bashir Yunusa designated as Chairman.

He is described as a well-known finance expert who specializes in deal structuring, corporate and retail finance, business strategy, digital transformation, and Islamic Finance and Banking.

With more than 10 years of experience in the financial services industry, Yunusa currently serves as head of Consumer and Digital Banking for Non-Interest Banking Retail at Sterling Bank Nigeria, and will also serve as a non-executive director on the board.

“Chamscorp is designed to take our most ambitious ideas to market at speed and scale. As Africa’s digital economy evolves, we are focused on delivering transformative solutions that empower governments, businesses, and citizens alike,” Femi Oyenuga, CEO, Chams, commented on the development.

Chams has over the years played a major role in contributing to Nigeria’s digital ID ecosystem development to facilitate access to financial services.

In 2023, the company Group Chairman publicly stated that in providing such digital services to the Nigerian government, it had incurred debts estimated at $100 million and were planning to change their business model as a result.


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