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FirstBank’s ₦1 Trillion Digital Lending Milestone: A New Era of Inclusive Finance

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For decades, Nigeria’s credit system posed significant challenges for small businesses and low-income earners, who often struggled to qualify for loans. Traditional banks demanded collaterals, guarantors, and endless paperwork, effectively shutting out a large portion of the population working in the informal economy.

FirstBank’s digital lending model flipped the script. With the launch of its digital lending model, the bank eliminated collateral requirements and slashed approval times from weeks to under five minutes. Loans now flow through multiple channels including *894# (the Bank’s USSD service), FirstMobile, LitApp, and the FirstMonie agent network, reaching market traders, civil servants, rural farmers and everyday individuals.

When FirstBank disbursed its first instant digital loan in August 2019, the transaction seemed like a bold experiment in tech-driven finance. Today, just six years later, the 131-year-old financial institution has announced cumulative disbursements of over N1 trillion in digital loans, a milestone that redefines the scale of retail digital lending in Nigeria’s financial services industry. This achievement reflects a deep shift in the way and manner Nigerians (salary earners, small and medium scale entrepreneurs, and the financially excluded) access loans. Credit, once a privilege for the wealthy or formally employed, is now a tap away for millions of Nigerians. FirstBank is helping people to grow their businesses, seize opportunities, and stay afloat in challenging times.

The numbers tell a compelling story: over 1.5 million unique borrowers have accessed loans through FirstBank’s digital platforms. For a banking system historically constrained by bureaucracy, and rigid risk models, the existence of collateral-free, instant digital loans comes as a relief. FirstBank has tapped into an unmet demand that traditional lending channels have struggled to capture. Its digital lending ecosystem, designed with Artificial Intelligence and Machine Learning, is tailored to assess high-risk segments that conventional credit scoring often overlooks.

In Nigeria, where over 40 percent of the adult population are still underbanked or completely unbanked, FirstBank is reshaping what inclusion looks like. The issue is not that Nigerians lack ambition or the ability to repay loans; it is that traditional banking systems have long struggled to assess their creditworthiness. Legacy models simply could not capture the financial realities of people outside the formal economy.

FirstBank is rewriting that narrative. Through a range of digital loan products (FirstAdvance for salary earners, FirstCredit for individuals without formal employment, and Agent Credit for micro-businesses operating within the FirstMonie Agent network), the bank is showing how financial inclusion can be scaled with smart, data-driven tools. These products are tailored to meet people where they are, using technology to bridge gaps that paperwork once made impassable.

FirstBank’s digital lending strategy deeply aligns with Nigeria’s broader financial inclusion goals. The 2023 EFInA Survey Report on Access to Financial Services in Nigeria (A2F) shows that 64 percent of the Nigerian population is now formally included in the financial system. Much of this progress is thanks to the increased adoption of mobile money and digital financial services, which are making banking accessible even in the most remote corners of the country.

The implications for micro, small, and medium enterprises (MSMEs) are profound. According to the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN), MSMEs contribute nearly 50 percent to the country’s GDP and employ over 80 percent of the labour force, yet access to formal credit remains one of their greatest constraints. Through Agent Credit, FirstBank empowers small traders, artisans, and shopkeepers, many in areas far from any bank branch, with quick, affordable capital. This redistribution of financial access fosters economic participation and resilience at the grassroots.

The significance of this model extends beyond Nigeria. Across Africa, where an estimated 350 million adults lack access to formal financial services, FirstBank’s model offers a blueprint. African banks can leverage existing mobile adoption, behavioural data, and agent networks to build credit ecosystems suited to local realities, utilising digital lending as a bridge between exclusion and empowerment. It is proof that banks can be more than just gatekeepers; they can be catalysts for inclusive growth.

Industry analysts see FirstBank’s digital lending milestone as part of a broader evolution in Nigeria’s digital economy. In the past decade, the proliferation of mobile banking and agent banking has pushed the boundaries of accessibility. Yet, access to credit has remained a stubborn bottleneck. While savings and payment platforms grew quickly, lending stayed cautious. Banks were held back by the risk of defaults, weak identification systems, and limited credit histories. FirstBank is showing how that equation can be changed. By using data aggregation, alternative credit scoring models, and digital channels, the bank is unlocking new ways to assess risk and extend credit more confidently.

However, scaling digital credit also raises questions about sustainability and customer protection. In Kenya, for example, the rapid growth of digital loans over the past decade led to concerns about over-indebtedness, data privacy, and predatory lending practices by unregulated operators. Nigeria’s regulatory environment will need to balance innovation with safeguards, ensuring that customers are included and protected. FirstBank is ahead on this, leveraging AI not only for loan approvals but also for proactive risk management, ensuring defaults are minimised and repayment behaviour is nurtured responsibly.

Another dimension is the competitive landscape. Many fintech lenders have built reputations on offering fast, collateral-free loans. Yet, their model has often been characterised by exploitative interest rates and coercive repayment tactics, and regulatory headwinds. FirstBank, with its balance sheet strength, established reputation, and nationwide presence, has a competitive edge in blending the agility and flexibility of fintech with the resilience of traditional. With over N1 trillion digital loans successfully processed, the bank demonstrates the ability to serve Nigerians with speed while providing a level of institutional trust many customers still value.

The milestone also reflects a cultural shift in how Nigerians relate to their banks. For decades, traditional banks were perceived as conservative institutions, more interested in corporate customers than on individuals struggling with school fees, rent, or working capital for their shops. By embedding loan access into its digital channels and the FirstMonie Agent network, FirstBank has repositioned itself as a partner in everyday life. Whether customers use smartphones or basic feature phones, they now have equal access to credit and are no longer sidelined by technology gaps or administrative hurdles.

From an economic perspective, the ripple effects of FirstBank’s digital lending ecosystem are far-reaching. Beyond consumption smoothing for households, instant digital loans catalyse economic activity in local markets. Traders can restock quickly, farmers can purchase farm inputs when they are needed, and artisans are able to meet unexpected orders. When aggregated, these micro-impacts contribute to broader productivity and growth, helping to stabilise the informal economy that forms the lifeblood of local commerce.

As FirstBank marks this landmark achievement, it also confronts the responsibility that comes with scale. Digital lending at this magnitude is not merely a product line; it is a public utility shaping how millions experience financial security. Sustaining this momentum will require continuous innovation and a firm focus on customer empowerment, values that are deeply ingrained in the bank’s DNA.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Financial

NDIC Drags Wema Bank to Court  over N125.38Bn Banana Island Assets

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Nigeria Deposit Insurance Corporation (NDIC), acting as liquidator of the defunct Gulf Bank Plc., has instituted two separate actions at the Federal High Court in Lagos against Wema Bank Plc.

NDIC Drags Wema Bank to Court  over N125.38Bn Banana Island Assets

The combined claims amount to approximately N125,384,535,500, arising from two distinct sets of disputed high-value properties in Banana Island, Lagos, alongside an alleged improper cash transaction of N401 million.

Both suits were filed under the Failed Banks (Recovery of Debts and Financial Malpractices in Banks) Act and form part of NDIC’s long-running efforts to recover and liquidate outstanding assets of the defunct Gulf Bank nearly two decades after its collapse.

The two actions, though related, concern distinct sets of six properties each, acquired through different shell companies allegedly used by the defunct bank.

The first suit concerns six properties in Banana Island purchased in the name of Euston Wenberg Engineering Company Limited, described in the pleadings as a shell company used by Gulf Bank.

These plots situate in Zones J, K, L and P, have a combined area of approximately 13,794.145 square metres.

At the prevailing market rate of N4,500,000 per square metre, NDIC values these properties at N62,073,652,500.

The second suit concerns a separate set of six properties in Banana Island acquired through Bacad Finance and Investment Limited (later renamed Supra Commercials Limited), another entity in which the defunct bank held over 80 per cent shareholding.

These plots have a combined area of approximately 13,979.974 square metres, valued at N62,909,883,000 at the same per-square-metre rate.

In addition, the second suit claims recovery of N401,000,000 allegedly collected by Wema Bank from the NDIC’s agent bank, United Bank for Africa (UBA), in September 2009.

The Governor of the Central Bank of Nigeria revoked Gulf Bank Plc’s banking licence by notice published in the Official Gazette of the Federal Republic of Nigeria (Volume 93, Number 3, Government Notice No. 7) dated January 16, 2006, and the Federal High Court, Lagos Division, subsequently made a winding-up order on November 27, 2006, appointing NDIC as liquidator.

On the basis of those instruments, the Corporation maintains it is legally mandated to trace, recover, and liquidate all outstanding assets of the defunct bank for the benefit of depositors and creditors.

In the first suit, NDIC alleged that Gulf Bank acquired six Banana Island plots between 1998 and 2003 using Euston Wenberg Engineering Company Limited as a vehicle.

The internal records of the defunct bank reportedly treated the acquisition as a loan account, an arrangement NDIC contended shows the assets remain beneficially owned by Gulf Bank.

NDIC further alleged that Wema Bank took custody of these properties purportedly to secure an interbank deposit of N771.79 million, but that a joint CBN/NDIC special examination conducted in September 2005 found no record in Gulf Bank’s books confirming that any such deposit existed.

The examination report, dated September 30, 2005, found the defunct bank’s explanations unsatisfactory and no supporting documentation was subsequently produced.

According to NDIC, Wema Bank later presented two managers’ cheques from Access Bank and Intercontinental Bank, both dated September 2005 totaling N250 million in favour of Euston Wenberg Engineering Limited, which NDIC framed as instruments for a purchase rather than a recovery of a deposit.

NDIC contended that the purported sale at N250 million was commercially implausible, given that a single property in Banana Island at that time was worth in excess of N500 million.

In the second suit, NDIC also alleged that Gulf Bank injected N20 million into Bacad Finance and Investment Limited in 2001 to increase its share capital, and later invested a further N60 million in the company in 2003.

The defunct bank ultimately held over 80 per cent of Bacad Finance’s shares and used the entity to acquire a second set of six Banana Island plots.

The pleadings record that the defunct bank intended to develop the properties as a luxury residential estate of 72 flats, to be called Bacad Estate, in partnership with Shelter Afrique.

NDIC alleged that Wema Bank, without any valid mortgage, court order, or proprietary interest, took custody of these properties and later claimed to have sold them for N524 million by way of managers’ cheques dated 2006 and 2007.

NDIC described this claimed sale price as grossly implausible given that each property was worth over N4 billion by that period.

Separately, NDIC stated that in June 2009 it wrote to Wema Bank approving payment of N1,635,616.44 as the full outstanding deposit due to the bank as at January 16, 2006, the date Gulf Bank went into liquidation.

Notwithstanding that communication, NDIC alleged that in September 2009 Wema Bank collected N401 million from UBA, NDIC’s agent bank, without lawful justification, and that the Corporation has no record showing Wema Bank was owed any sum beyond the approved N1.635 million.

Wema Bank, through its counsel, Dr Oladapo Olanipekun (SAN), Mr Kehinde Ogunwunmiju (SAN) and Mr Tunde Afe-Babalola (SAN) have filed a preliminary objection challenging the court’s jurisdiction.

The bank relies on the Failed Banks Act, the Companies and Allied Matters Act (CAMA) 2020, the Limitation Law of Lagos State, and Sections 6(6) and 251(1) of the 1999 Constitution.

Wema Bank argued that NDIC’s claims do not arise from any loan, credit facility, guarantee or banking transaction between the parties, as required under the Failed Banks Act, and that the bank was never a customer of Gulf Bank in respect of any credit facility.

The bank further contended that the suits disclose no debtor-creditor relationship and that NDIC lacks locus standi because the disputed properties were allegedly owned by Bacad Finance and Investment Limited (now Supra Commercials Limited), a separate legal entity.

According to Wema Bank, the matter is fundamentally one of property ownership rather than banking debt recovery, placing it outside the Federal High Court’s jurisdiction under Section 251(1) of the Constitution.

The bank also argued that any cause of action, if it existed at all, arose between 2006 and 2007 and is now statute-barred under the Limitation Law of Lagos State, and accuses NDIC of abusing court process by attempting to circumvent limitation laws with a stale claim.

Wema Bank is asking the court to strike out or dismiss both suits.

The matters have been adjourned to June 25, 2026 for further proceedings.

 


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OneWallet Partners MTN, Zenith Bank to Provide Digital Financial Services to Abia SMEs

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OneWallet microfinance Bank is partnering Zenith bank and MTN to build a platform that will provide digital financial services to support the growth of Small and Medium Scale Enterprises (SMEs) businesses in Abia State.

Dr. C Darl Uzu, Chairman of OneWallet, who disclosed this while launching the platform for traders at the Ariaria International Market, Aba, Abia State said it was meant majorly for traders and the SMEs because they are the bedrock of the Nigerian economy.

According to Dr. Uzu, “We want to expand the inclusion of small businesses in digital financial services by making it easy for them to make and receive payments on affordable digital devices, hence the UnionBell Smart phones and POS.

“We want to help SMEs to access financial support and loan easily to grow their business, and also help businesses to build the history and credibility they require for future growth and expansion.”

He said OneWallet was not created just as a payment application, but as a business support platform designed around the real needs of SMEs.

Dr. Uzu said the choice of Ariaria International Market as the pilot for the platform was intentional since the market is one of the strongest symbol of enterprise in Nigeria.

“We are not here however to teach Ariaria people how to trade because Ariaria already understands business, but we are hear to support Ariaria business energy with tools that can help businesses do more, reach more customers, organize better and prepare for bigger opportunities; we are here to help Ariaria innovate and grow.”

He thanked MTN, Zenith bank and the leadership of the traders for partnering OneWallet to provide the platform that help businesses to expand.

A representative of MTN at the launch, Dr. Ernest Chieke described OneWallet as a platform for individuals and SMEs which intend to move their businesses forward.

He expressed joy that his firm was partnering OneWallet to bring solution to SMEs’ financial problems.

Carl Akwarandu who represented Zenith bank at the event said the bank decided to partner OneWallet because it has a unique product that will make small businesses grow faster.

He promised that Zenith bank would give OneWallet all the support it needs to make it number one microfinance bank in the country.

The Director of OneWallet, Dr. David Nwosu described the microfinance bank a one stop-touch for SMEs growth.

He said at OneWallet, collateral are not needed to obtain loan, but the individual’s business history.

A member of the board of the microfinance bank, Wiedong Wang, commended Dr. Uzu for establishing OneWallet.

He expressed optimism that with the help of its partners, OneWallet will excel.


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CBN Warns Non-Interest Banks  against Governance, Compliance Risks

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Central Bank of Nigeria (CBN) has warned non-interest financial institutions against governance and compliance risks capable of undermining public confidence and financial stability in the country’s growing Islamic finance sector.

CBN Warns Non-Interest Banks  against Governance, Compliance Risks

Interest-free banks, often known as non-interest or Islamic banks, operate without charging or paying traditional interest (Riba).

The warning was contained in a press statement issued by the apex bank following the 2nd Annual Interactive Session between the CBN Financial Regulation Advisory Council of Experts and the Advisory Committees of Experts of Non-Interest Financial Institutions held at the CBN Auditorium in Abuja.

Speaking through Dr Rita Sike, director of the Financial Policy and Regulation Department,  Philip Ikeazor, deputy governor, Financial System Stability, said the rapid expansion of the industry had increased exposure to operational and regulatory vulnerabilities.

The statement read, “The Deputy Governor, however, observed that as the industry grows in size, sophistication, and interconnectedness, it faces unique risks, particularly non-compliance risk, governance challenges, operational vulnerabilities, and emerging technological risks.

“He warned that such risks, if not properly managed, could undermine public confidence, financial stability, and the overall credibility of the non-interest finance ecosystem.”

According to the CBN, the engagement was part of ongoing efforts to strengthen Shariah governance, improve regulatory clarity, and reinforce risk management standards within the non-interest financial services industry.

The apex bank noted that non-interest financial institutions continued to play an increasingly important role in Nigeria’s financial system by providing ethical and Shariah-compliant alternatives to conventional banking.

It stated that the institutions were also contributing to financial inclusion, real sector financing, micro, small, and medium enterprises development, and shared prosperity.

The CBN further explained that the establishment of FRACE and the mandatory constitution of ACEs across all non-interest financial institutions were designed to institutionalise a harmonised governance framework for the sector.

According to the statement, sustained interaction between FRACE and ACEs remained critical to ensuring that regulatory expectations were properly understood and consistently implemented across the industry.

“The objectives of today’s session include fostering the institutionalisation and effective operation of a robust Shariah governance system within Non-Interest Financial Institutions, and providing a structured platform for dialogue, knowledge-sharing, and collaboration,” Ikeazor was quoted in the statement.

In his remarks, Prof Bashir Umar, deputy chairman of FRACE,  said the interactive session was aimed at strengthening governance within the non-interest finance sub-sector and promoting constructive engagement between regulators and industry advisory committees.

He also commended the management of the CBN for reviving the session, which was first introduced in 2014.

Earlier in her welcome remarks, Sike reaffirmed the apex bank’s commitment to building a strong and well-governed non-interest financial services industry.

She noted that the growing diversity of products and delivery channels, particularly the emergence of Islamic fintech, had increased the need for stronger regulatory oversight and continuous engagement among industry stakeholders.

“The growing diversity of products, institutions, and delivery channels, particularly with the emergence of Islamic fintech, underscores the need for continuous dialogue, sound regulatory oversight, and robust advisory input from scholars and practitioners,” she said.

The session featured technical presentations on Shariah non-compliance risks in non-interest banks and the role of Islamic fintech in driving financial inclusion.

Participants at the event included members of FRACE, chairmen and members of various ACEs, managing directors of non-interest banks, senior CBN officials, and representatives of the Bank of Industry and the Securities and Exchange Commission.


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