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Gartner says Enterprise Mobile App Deployments Remain Flat

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More than a quarter of companies globally have not built, customised or virtualised any mobile apps in the past 12 months.

That’s according to the latest mobile app survey by market analyst firm Gartner, which surveyed 163 IT and business leaders from across the US, EMEA, Latin America and Asia-Pacific.

This number is surprisingly high, Gartner says, but it is still down from the year before. In the 2016 survey, 39% of respondents said they had not built, customised or virtualised any mobile apps in the previous 12 months.

“Many IT teams will have significant backlogs of application work that need completing, which increases the risk of lines of business going around IT to get what they want sooner,” says Adrian Leow, research director at Gartner. “Development teams need to rethink their priorities and span of control over mobile app development or risk further erosion of IT budgets and the perceived value of IT development.”

According to the survey, those companies that have undertaken mobile app development have deployed an average of eight mobile apps to date, which has remained relatively flat when compared with 2016.

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On average, another 2.6 mobile apps are currently being developed and 6.2 are planned for the next 12 months, but not yet in development.

“It’s encouraging to see significant growth in the number of mobile apps that are planned, but most of this growth is in mobile Web apps as opposed to native or hybrid mobile apps,” says Leow. “This indicates that some companies may be frustrated with developing mobile apps and are instead refocusing on responsive Web sites to address their mobile needs.”

Gartner’s survey reveals 52% of respondents have begun investigating, exploring or piloting the use of bots, chatbots or virtual assistants in mobile app development, which is surprisingly high given how nascent these technologies are.

Gartner refers to these as “post-app” technologies that belong to an era where the traditional app – obtained from an app store and installed onto a mobile device – will become just one of a wide range of ways that functionality and services will be delivered to mobile users. Application leaders need to understand the different post-app technologies that are emerging to ensure their mobile app strategies remain relevant and succeed, the market analyst firm says.

“While this response may be more indicative of greater awareness of these technologies than of anything else, it’s still good to see that organisations have begun to consider these technologies, because they will grow in importance relatively rapidly,” says Leow.

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According to the survey, the primary barriers to mobile initiatives are resources related – lack of funds, worker hours and skills gaps. Cost concerns are pervasive in IT organisations so this is not surprising, but it points to the need to enhance productivity with the budgets that IT development organisations already have. Other barriers include a lack of business benefits and ROI justification; however, a lack of understanding of customer needs may contribute to this.

In terms of spending, the survey revealed that organisations’ actual IT spend on mobile apps is consistently lower than they forecast. Despite 68% of organisations expecting to increase spending for mobile apps, the average proportion of the overall software budget is only 11%. Those that plan on increasing spending in 2017 expect to do so by 25% over last year.

For the past few years, Gartner research has shown that while organisations have indicated they will increase their mobile app development budget spend, the reality is that spending allocation has decreased, the firm says.

“Application leaders must turn around this trend of stagnating budgeted spend on mobile app development, as employees increasingly have the autonomy to choose the devices, apps and even the processes with which to complete a task,” Leow points out. “This will place an increasing amount of pressure on IT to develop a larger variety of mobile apps in shorter timeframes.”

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SERAP to Sue NASS over Bill Empowering NDPC to Regulate Social Media

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Socio-Economic Rights and Accountability Project (SERAP) has threatened to drag the National Assembly to court over a proposed amendment to the Nigeria Data Protection Act, which it alleges could indirectly empower the government to shut down social media platforms in Nigeria.

SERAP to Sue NASS over Bill Empowering NDPC to Regulate Social Media

SERAP, which made the threat in an open letter to Godswill Akpabio, Senate President, and Tajudeen Abbas, speaker of the House of Representatives, urged them to immediately reject and withdraw the Nigeria Data Protection (Amendment) Bill, 2026, sponsored by Senator Ned Nwoko (APC, Delta North).

The civil organisation described the proposed legislation as a “backdoor attempt” to regulate social media and expand government control over online expression.

It further warned that if the bill is enacted in its current form or a substantially similar one, it would “promptly take all appropriate legal actions” to challenge its legality in the public interest and protect the fundamental rights of Nigerians.

The bill seeks to compel social media platforms, data controllers, and data processors operating in Nigeria to establish physical offices in the country.

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It further empowers the Nigeria Data Protection Commission (NDPC) to shut down or prohibit the operations of any entity that fails to comply within 30 days.

SERAP, in the letter dated July 18, 2026 and signed by Kolawole Oluwadare, deputy director, SERAP, argued that the proposed powers could enable an administrative agency to impose what would effectively amount to a nationwide restriction on digital communication without adequate judicial or procedural safeguards.

“The Bill constitutes a backdoor attempt to regulate social media and increase governmental control over online expression through corporate localisation requirements rather than through transparent and constitutionally permissible regulation,” the organisation said.

It also maintained that the proposed localisation requirement could increase government leverage over technology companies, facilitate political pressure, and make censorship demands easier to enforce.

SERAP further warned that requiring companies to establish local offices could expose their employees in Nigeria to retaliation.

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The organisation said the proposed amendment could affect millions of Nigerians who rely on digital platforms to exercise their rights to freedom of expression, access information, associate with others, participate in political life, conduct business, pursue education, and engage in civic advocacy.

SERAP particularly criticised the proposed power of the NDPC to prohibit entities from operating in Nigeria after a 30-day period of non-compliance.

It said the bill contains no requirement for prior judicial authorisation, no obligation to consider less restrictive alternatives, and no meaningful safeguards to assess the impact of a prohibition on the fundamental rights of millions of Nigerians.

“In effect, the Bill empowers an administrative agency to impose sanctions comparable to a nationwide restriction on digital communication without the procedural guarantees ordinarily required whenever fundamental rights are at stake,” it said.

SERAP argued that the proposed provision could not withstand scrutiny under Section 45 of the Nigerian Constitution, which permits restrictions on fundamental rights only when prescribed by law, pursued in the pursuit of a legitimate aim, and reasonably justifiable in a democratic society.

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While recognising the government’s legitimate interest in ensuring that digital platforms comply with Nigerian law, the organisation contended that such regulation must meet the constitutional criteria of necessity and proportionality.

“There is no evidence that existing powers under the Nigeria Data Protection Act are inadequate, that current enforcement mechanisms have failed, or that less restrictive alternatives would be insufficient,” it stated.

SERAP further cautioned that the proposed legislation could recreate the repercussions of the Federal Government’s suspension of Twitter, which the ECOWAS Court of Justice previously criticised

In SERAP and Others v. Federal Republic of Nigeria, the regional court ruled that the Twitter suspension infringed rights to freedom of expression, access to information, and media freedom protected under the African Charter on Human and Peoples’ Rights.

Although the proposed amendment differs from the Twitter suspension, SERAP argued that it might produce a similar outcome indirectly by empowering regulators to bar digital platforms from operating in Nigeria.

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“The National Assembly should not enact legislation capable of producing, through indirect regulatory means, the very restrictions on fundamental rights that regional human rights law prohibits,” the organisation emphasised.

It also cited Section 39 of the Nigerian Constitution, Article 19 of the International Covenant on Civil and Political Rights, and Article 9 of the African Charter, as securing freedom of expression and access to information.

SERAP maintained that international human rights standards mandate restrictions on freedom of expression to be lawful, necessary, proportionate, and the least intrusive means available to achieve a legitimate public goal.

The organisation additionally warned that mandatory localisation requirements could undermine Nigeria’s digital economy and innovation ecosystem by raising compliance costs for technology firms, start-ups, open-source projects, educational institutions, research organisations, and artificial intelligence developers.

It argued that the proposed amendment might make Nigeria less attractive to technology investors and conflict with the objectives of the Nigeria Startup Act 2022 and the National Digital Economy Policy and Strategy.

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“The National Assembly should not achieve indirectly through regulatory localisation requirements what it cannot constitutionally achieve directly through restrictions on social media. The practical consequences for millions of Nigerians would be indistinguishable from a platform ban,” SERAP stated.

It urged Akpabio and Abbas to reject and withdraw the bill, warning that its enactment would breach the Nigerian Constitution and Nigeria’s commitments under international and regional human rights instruments.

“The National Assembly should seize this opportunity to demonstrate its commitment to constitutional democracy, the rule of law, and Nigeria’s digital future by immediately withdrawing the Bill,” SERAP added.

 

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Jumia Seeks for Payment Harmonisation, Stronger Policies to Boost Africa’s Digital Trade

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Jumia Nigeria has reaffirmed its role as one of the leading forces driving the adoption of e-commerce in Nigeria, saying sustained investment in consumer trust, local logistics and digital infrastructure has helped expand online shopping while laying the foundation for Africa’s broader digital commerce ecosystem.

Speaking during a panel discussion at the AfCFTA Digital Trade Forum 2026, the Chief Executive Officer of Jumia Nigeria, Temidayo Ojo, said the company’s experience over the years shows that building consumer confidence remains the single most important factor in accelerating e-commerce adoption across the continent.

According to him, while millions of Nigerians have embraced online shopping, significant opportunities still exist to bring many more consumers into the digital marketplace through stronger consumer protection, seamless payment systems and supportive public policies.

Ojo noted that Jumia’s growth has mirrored the increasing acceptance of e-commerce in Nigeria, with the company consistently investing in technologies, logistics capabilities and customer experience initiatives that have made online shopping more accessible, convenient and reliable for consumers.

He explained that one of the biggest challenges facing digital commerce remains consumer trust, particularly among first-time online shoppers who are unable to physically inspect products before making purchases. To address this, Jumia has continuously strengthened its customer experience through reliable delivery, transparent order tracking, quality assurance and responsive dispute resolution processes that encourage repeat purchases and long-term confidence in online retail.

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“Trust is the currency of digital commerce,” Ojo said, adding that stronger consumer protection frameworks across African markets would further accelerate the growth of the sector by giving consumers greater confidence whenever issues such as payment disputes, delayed deliveries or product quality concerns arise.

Beyond consumer confidence, Ojo identified fragmented payment systems as one of the major obstacles limiting intra-African digital trade. Despite significant innovation within Africa’s fintech ecosystem, varying regulations and limited interoperability continue to make cross-border transactions more complex than necessary.

He called for greater harmonisation of payment frameworks across the continent, noting that seamless digital payments would make it easier for businesses to scale beyond their domestic markets while allowing consumers to transact effortlessly across borders.

Ojo also emphasised the importance of stronger collaboration between governments and the private sector in creating an enabling environment for digital businesses. According to him, coordinated policies and regulatory certainty would accelerate investment, encourage innovation and strengthen confidence in Africa’s digital economy.

As one of Africa’s largest e-commerce platforms, Jumia sees regional integration as a significant growth opportunity. The company already connects tens of thousands of merchants with consumers across several African markets and believes improved cross-border trade policies would enable many more local businesses to reach new customers beyond their national boundaries.

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Such integration, he said, has the potential to unlock access to a combined consumer market of more than 500 million people, creating new opportunities for African enterprises to trade with one another and strengthen the continent’s digital economy.

He added that while many first-time shoppers initially prefer cash-on-delivery because of perceived risks, their confidence in digital payments increases significantly after experiencing reliable service, quality products and efficient deliveries.

According to Ojo, Jumia’s journey reflects the broader evolution of e-commerce in Nigeria, one driven by sustained investments in trust, technology and local partnerships. He maintained that with stronger consumer protection, harmonised regulations and deeper collaboration between governments and the private sector, Africa is well positioned to unlock the next phase of digital commerce growth.

 

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How the Landlords’ Economy is Pricing Nigerians Out of Home

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By Blaise Udunze

It is considered that in every organized society, the home is supposed to be a place of security. It should be where families find peace after a hard day’s work, where children grow, where dreams are nurtured, and where the pressures of life temporarily fade away. This narrative comes with keen interest, having witnessed that for millions of Nigerians, home has become the country’s newest economic battlefield. This is fast becoming the experience for the vast majority of Nigerians.

How the Landlords’ Economy is Pricing Nigerians Out of Home

Across the length and breadth of Nigeria, citizens are deeply lamenting the skyrocketing rent. Regrettably, this has become one of the fastest-rising costs of living. An unexpected trend which has become a huge concern is that currently apartments that were rented for N700,000 or N1 million just a few years ago are now advertised for N3 million, N5 million or even higher. Amidst this bizarre development, do you know that they are often without significant improvements to the property itself? One key troubling development is that recent estimates suggest that house rents in many Nigerian cities have surged by between 100 and 300 percent over the last two years, a pace that far exceeds the country’s official inflation rate and has placed unprecedented pressure on households already struggling with rising food, transportation and energy costs.

Landlords, through estate agents, increasingly demand one or two years’ rent upfront. Tenants are expected to pay 10 percent of the principal rent toward agency fees, legal fees, agreement charges, caution deposits, and, in most cases, the service charge (which appears to be higher), security levies, and utility-related costs before receiving the keys. In many cases, these additional charges add hundreds of thousands or even millions of naira to the advertised rent, making the total cost of securing accommodation far beyond the reach of average-income earners. Equally disturbing is the unchecked exploitation by agent marauders, who prey on desperate house seekers by imposing outrageous and often illegal fees that further deepen Nigeria’s housing crisis. What should ordinarily be a routine life event has become a financial ordeal.

Nigeria’s housing crisis is no longer simply a property story. It has evolved into an economic emergency with profound implications for families, businesses, public health and national development.

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The Federal Government’s National Housing Data Technical Committee estimates that Nigeria faces a housing deficit of approximately 15 to 20million homes. At the same time, millions of existing houses are considered structurally inadequate and lack access to essential infrastructure. If this figure is something to consider, anyone would know that these figures reveal two overlapping crises. First, this shows that millions of Nigerians cannot find decent accommodation, whilst millions more live in overcrowded, unsafe or poorly serviced housing.

At the same time, Nigeria’s population continues to expand rapidly, with cities absorbing hundreds of thousands of new residents every year.

One of the challenges is that urbanisation has consistently outpaced housing development, widening the gap between supply and demand while predictably, rents continue to rise and affordability continues to decline.

Remarkably, housing experts generally recommend that households should spend no more than 30 percent of their income on accommodation. For many Nigerian families, that recommendation has become almost impossible to achieve.

Teachers, nurses, journalists, police officers, civil servants, young bankers, entrepreneurs, artisans and other middle-income earners increasingly devote more than half of their annual income to rent alone. For many, housing has become the single largest financial obligation, leaving very little for every other necessity of life.

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After paying landlords, food budgets shrink. Healthcare is postponed. Children are transferred to less expensive schools. Retirement savings disappear. Business investments are suspended. Vacations become unimaginable luxuries. The rent bill has become the first expense families think about and the last financial burden they can escape.

The effects extend far beyond individual households. This is totally outrageous, as financial analysts have long observed that when accommodation consumes a disproportionate share of disposable income, consumer spending across the economy inevitably weakens.

Families postpone replacing household appliances. Vehicle purchases are delayed. Furniture sales decline. Restaurants receive fewer customers. Clothing retailers experience lower patronage. Small businesses lose purchasing power from consumers whose earnings are now tied up in rent. The result is a vicious economic cycle in which rising housing costs suppress consumption, reduce business activity and ultimately slow economic growth.

Behind every rent increase lies a deeply personal story. Consider a fictional but representative family whose experience mirrors that of countless Nigerians. The aspect of receiving notice that the annual rent for their modest two-bedroom apartment would rise from N1.2 million to N3 million comes with uneasiness.  At this point, the Blessings’ family had spent months desperately searching for an alternative.

Unable to afford the increase and harassment from the landlord, they eventually relocated nearly 30 kilometres away from their former neighbourhood. The consequences were immediate. Their children had to change schools. The family’s daily commuting time doubled. Transportation costs rose sharply. Family time disappeared.

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The father now leaves home before sunrise and returns late at night. The mother spends more each month commuting than she once spent on groceries. Their financial burden has not disappeared. It has merely shifted from rent to transportation and also deals with other issues like epileptic power supply and flooding, especially during this rainy season.

Unfortunately, such stories are no longer exceptional. They have become increasingly common across Nigeria’s major cities. Perhaps no demographic feels this pressure more acutely than young professionals.

Come to think of graduates entering the workforce quickly discover that entry-level salaries cannot support decent accommodation close to their workplaces. You would also see many remaining with their parents far longer than anticipated. Other effects include seeing them share apartments with several unrelated adults to reduce costs whilst some endure daily commutes lasting three or four hours because affordable housing exists only in distant suburbs.

The fact is that the consequences extend beyond inconvenience because long commuting hours reduce productivity, increase fatigue, heighten stress levels and significantly diminish quality of life. Another aspect of this and which is discouraging is that for many talented young Nigerians, financial independence, home ownership and family formation are becoming increasingly distant aspirations. Several interconnected forces explain why rents continue to climb so aggressively.

Inflation has significantly increased the cost of cement, steel, roofing sheets and virtually every construction material required to build houses. The depreciation of the naira has made imported building materials substantially more expensive. No doubt, from recent findings, there are clear indications that there is a significant increase in the prices of building materials. Let us see the period between 2024 to 2026, Cement: N6,500 – N13,000; blocks: N600 – N1100; 30T of sand: N165,000 – N250,000; 30T of granite: N530,000 – N780,000; rebars (iron) ton: N850,000 – N1,150,000 amongst others. To be fair, it is a known fact that high interest rates have increased borrowing costs for developers, while land acquisition remains prohibitively expensive in many urban centres. The very question at heart is, how has this recent development significantly impacted the apartments built five years ago and beyond?

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The government has made it difficult to the point that obtaining development approvals can be slow and costly. Developers also contend with multiple taxes, infrastructure levies and rising labour costs before construction even begins. No doubt, these expenses inevitably find their way into rental prices. But one question keeps running through the minds of many, which is, how do these directly impact apartments built many years back? The truth is that market realities alone do not explain every increase.

In many locations, speculative pricing has taken hold. Some landlords have raised rents far beyond what can reasonably be attributed to maintenance or inflation, taking advantage of overwhelming demand and the severe shortage of available accommodation.

The inability of many Nigerians to purchase homes has further intensified the pressure on the rental market. Inflation, high mortgage rates and limited access to long-term housing finance have pushed home ownership beyond the reach of millions, forcing them to remain tenants for much longer than planned. This should be blamed on the government of the day, as more people compete for a limited supply of rental properties, landlords possess even greater leverage to increase prices.

Housing insecurity is also producing a less visible but equally damaging consequence for deteriorating mental health.

The constant fear of eviction, the uncertainty surrounding annual rent reviews and the enormous pressure of raising large lump sums every one or two years create persistent psychological stress.

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Think of the impact of parents’ worry about disrupting their children’s education. Young couples postpone marriage because they cannot afford accommodation. Family disagreements increasingly revolve around financial pressures. Consider the part of many Nigerians who quietly or secretly or unknowingly battle anxiety, emotional exhaustion and depression arising from the struggle to secure decent housing.

None of these psychological costs clearly appear in official economic statistics, but the truth is that they profoundly affect productivity, family stability and overall well-being. It is equally obvious that the crisis is also affecting employers and businesses.

Workers forced to travel long distances arrive at work exhausted. Traffic congestion consumes valuable productive hours each day. It turns out that companies increasingly struggle to retain staff who relocate in search of affordable accommodation. Also, know that many employers face mounting pressure to increase housing allowances simply to remain competitive.

All these call for a balancing as employees demand higher wages to offset escalating living costs, further increasing operating expenses for businesses already contending with inflation, unstable exchange rates and rising energy prices.

Housing affordability is therefore no longer merely a social concern. It has become a business and national competitiveness issue.

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Though Nigeria is not alone in confronting housing affordability challenges, its recent trend calls for attention. Across Africa, rapid urbanisation continues to outpace housing supply.

For this reason, Kenya has introduced ambitious affordable housing programmes aimed at expanding supply, although implementation challenges remain; this can’t be compared to Nigeria’s current situation. Ghana is not left out of the equation as it continues to battle a significant housing deficit. Ghana is also grappling with the irony of completed homes that remain unaffordable for many citizens. South Africa, despite possessing a relatively more developed mortgage market, continues to experience severe affordability pressures in cities such as Johannesburg and Cape Town.

Nigeria’s situation, however, is intensified by its enormous population, rapid urban expansion, limited mortgage penetration and one of Africa’s largest housing deficits.

Nigeria has witnessed successive governments introducing affordable housing initiatives, mortgage schemes and public-private partnerships which fails before implementation. While these programmes represent positive intentions, delivery has consistently fallen far behind growing demand.

Housing experts argue that meaningful reform requires far more than constructing a limited number of housing estates.

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Nigeria must simplify land acquisition processes, reduce infrastructure costs, expand mortgage accessibility, improve planning approvals, encourage private-sector investment in affordable housing and strengthen incentives for developers willing to build homes for middle- and low-income earners.

Improving housing data is important, but accurate statistics alone cannot reduce rents. Effective implementation remains the country’s greatest policy challenge.

Let’s consider some of these salient points proffered by urban planners who insist that Nigeria’s housing crisis cannot be solved exclusively through market forces. According to them, governments at all levels must invest strategically in infrastructure and create financing mechanisms that reduce development costs. To further help reduce the housing gap, they encourage the construction of affordable rental housing rather than focusing disproportionately on luxury developments.

The truth is that if housing continues to consume an ever-growing share of household income, consumer spending, investment and long-term economic growth will ever remain constrained. Another key barrier that must be addressed quickly, as highlighted by researchers, are inflation, limited housing finance, weak regulatory enforcement and inconsistent policy implementation, which happen to be major bottlenecks to affordable housing delivery.

One key question that yearns for answers is whether it is not obvious to the government and other stakeholders that housing is far more than concrete walls, roofing sheets and painted ceilings? The fact is that shelter as the meaning implies, shapes educational outcomes, influences public health, determines productivity, strengthens families, supports social mobility and contributes directly to national competitiveness.

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At this stage, it is a complete shame and at the same time an irony that a nation where hardworking teachers, nurses, journalists, entrepreneurs, artisans, security personnel and civil servants cannot comfortably afford decent shelter risks weakening its middle class, widening inequality and undermining sustainable economic growth.

If the truth must be told, Nigeria’s rent crisis is therefore not merely about landlords and tenants. For a fact, it is about the future of work, family stability, economic opportunity and social justice. Clearly, it is about whether millions of hardworking citizens can enjoy the dignity that comes with secure and affordable housing.

The mistake all along, which must be eschewed, is that a country’s progress is being measured solely by the number of luxury estates it builds or the height of its skyscrapers. More importantly, it should also be measured by whether ordinary citizens can afford a safe place to call home without sacrificing their children’s education, healthcare, savings or future aspirations.

If this is not adequately addressed, this rent trap will persist until affordable housing becomes a genuine national priority backed by bold reforms and sustained implementation; millions of Nigerians will continue facing an impossible choice, which would invariably lead them to surrender their financial future to keep a roof over their heads or abandon the comfort, security and dignity that every family deserves.

Concerned stakeholders shouldn’t continue to believe that the true cost of Nigeria’s rent crisis is therefore measured only in naira. It is measured in postponed dreams, delayed marriages, fractured families, declining productivity, abandoned ambitions, struggling businesses and the quiet erosion of hope among citizens who work tirelessly every day but find the simple promise of a decent home slipping further beyond their reach.

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Blaise, a journalist and PR professional, writes from Lagos and can be reached via: [email protected]

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