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Globacom Blames Vandalisation for Poor Services in Jan

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Globacom, telecommunications giant has said that wanton vandalisation of its equipment in various areas of the country was responsible for its poor performance in January this year.
This is coming as the telecom giant initiated moves to underpin its operations and check the activities of vandals
Globacom was reacting to the recent statistics released by the National Communications Commission (NCC), to the Information and Communications Ministry which showed that it had the highest rate of dropped calls for the month of January 2009, among GSM service operators in Nigeria. It had a dropped call rate of 1.76 percent, which fell within NCC’s minimum standard of dropped calls rate of two percent or less. 
Mr. Aremu Olajide, head of Network Operations, Globacom, said that the company suffered vandalization of it fibre optic ring in Aba which affected service delivery in South east, Uyo in Akwa Ibom state and Epe area of Lagos.
He added that Globacom also lost over 20 generators to theft between October 2008 and January this year.
Olajide explained that they had to deploy alternative transmission system to ensure that service delivery was not badly affected as repair work on the damaged fibre is expected to be completed in few weeks.
He also listed other issues the company faces on nearly a daily basis to include forced closure of cell sites by communities/miscreants, frequent fibre cut with 32 of such in February alone, very lengthy and frustrating processes with federal, states and local governments and multiple taxation across the different tiers of government.
Recalling Globacom’s major achievements last year, Olajide said what was most gratifying to the company was the reduction in customer complaints by 25% thereby reducing the time spent on complaints resolution.
“We also increased our interconnect capacity with all operators thereby reducing the occupancy to an average of 52% compared with above 75% in April 2008. We also upgraded our transmission capacity, completed our OFC from Port Harcourt to Eket to Uyo and Ibadan to Ife, opened 10 Gloworld shops across the country, replaced old generators and provision of at least two generators in all sites thereby reducing outage due to power by 20%, improved community relation thereby reducing downtime due to community, rolling out of 3G service, migration of BSC connectivity to fibre as primary route with microwave backbone as backup.
Meanwhile, telecommunications equipment vendor, Alcatel-Lucent has promised timely completion of the multi-million naira network improvement contract it signed with Globacom.
Speaking in Lagos at a media parley organized by Globacom, Mr. Peter Schubert, the general manager in charge of Globacom projects in Alcatel-Lucent, expressed the commitment of his company to the timely delivery of the key elements of the mega expansion project it recently signed to undertake for Globacom.
“It is a flagship project and when completed, the Glo network will be expanded and modernized. Alcatel-Lucent is committed to Globacom’s desire to provide excellent services for its subscribers not only in Nigeria but also in its other regions of operation in West Africa”, he added.
The projects, aimed at radically transforming service delivery on the Glo network, will see to the addition of at least 1500 Base Transceiver Stations (BTS) to its existing over 5000 BTSs across the country and an additional 25 Base Switching Centres in order to improve traffic on the network.
Also included in the multi-million dollar contract package are four New Generation Network (NGN) Mobile Switching Centres (MSCs), which installation will increase the network’s switching capacity from the present 30 million to 45million.
These will assist Globacom beyond mere voice communication, as it will significantly push up capacity for other value adding services such as upgrading the network’s Short Message Service Centre license from 400 messages per second to 600 messages per second. It will enhance Globacom’s 3G coverage in Lagos, Abuja and Port Harcourt as well as extend it to cover various other state capitals, while also increasing its GPRS capacity to 10 million data subscribers from the current 5 million.
Mr. Mike Jituboh, Globacom’s executive director, Special Projects, described the Globacom expansion project as the most ambitious expansion project by any telecommunication network in Nigeria, pledged the assurance of Globacom for excellent service delivery to its subscribers nationwide.
The media parley was rounded off with a visit to new switching centres and the Customer Care Centre where recent improvements have seen more hands employed to attend to over 70,000 inbound calls every day.
 


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ALTON, Medallion, CloudFlex Back NITRA’s Innovation Forum

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More companies have indicated interest in partnering with the Nigeria Information Technology Reporters’ Association (NITRA), as the national umbrella body of ICT reporters accelerates plans towards hosting its annual Innovation Forum in Lagos.

The Association of Licensed Telecommunications Operators of Nigeria (ALTON), Medallion Communication and CloudFlex have now joined the telecoms regulatory body, the Nigerian Communications Commission (NCC) and Digital Encode as partners to the event scheduled to hold as a Webinar on October 15, 2020.

Engr. Gbenga Adebayo, chairman ALTON, while accepting to support the event reiterated how telecommunications operators are helping in the realization of financial inclusion initiative of the central bank of Nigeria (CBN).

Engr. Adebayo, at the event, will also throw more light on other ways the sector is supporting organisations outside of ICT to reposition post pandemic.

The event will discuss the need for a fortified ICT sector after the COVID-19 era. It will also test the level of preparedness of ICT stakeholders to embrace the challenge of post-pandemic economy.

This year’s theme, “Multi-stakeholder Approach To National Recovery Post-Pandemic”, is in line with the annual event’s generic theme, ‘NITRA Innovative Tech Forum’, a contribution by NITRA to the development of Information and Communication Technologies (ICTs) innovations and policies in Nigeria.

The event will also offer participating companies opportunities to publicize some of their individual efforts at contributing to reacting a soft landing or lifeline for SMEs and other ancillary companies as the pandemic threatens their survival.

Remi Adejumo, managing director, CloudFlex, will share insight into how cloud computing could assist organizations to navigate through the business challenges that have arisen due to the pandemic.

According to him, “Cloud computing offers scalability and reliability that cannot be matched by a single enterprise. Scalability with regards to expanding of the infrastructure which can be done immediately while in most organisations, this would take a 4-12 weeks endeavour.

“You can scale up or down as required. It is more reliable as the infrastructure tends to be bigger with more redundancy and it has the ability to swap out faulty parts quicker or to move away from a faulty platform smoothly with no interruption.”

CloudFlex Computing Limited, formerly Comercio Cloud Limited is Nigeria’s’ leading Enterprise local cloud service Provider. The firm is one of the top choices for Cloud Solutions and managed data services for local and global businesses with great ambitions.

The company offers Information Technology as a service (Cloud services, Co-location, Managed solutions, Backup services, Disaster Recovery etc.), and support for diverse infrastructure need by providing Industry-specific Solutions.

Medallion Communications Limited, one of Nigeria’s Interconnect exchange clearinghouses and data center operator, offering telecommunications infrastructure development and Value Added Services in Mobile Banking, Number Portability and Emergency Communications Services, will also play a big role as it gives direction to the future at the Webinar event.

A statement from the company notes that while most interconnect operators focus on only transiting of calls, Medallion’s model offers full financial settlement and reconciliation of interconnect traffic. This, it says, greatly eliminates interconnect indebtedness in the industry and leads to accurate and timely processing of interconnect charges.

The company also deploys a robust and efficient billing and settlement infrastructure that is transparent in the resolution of interconnect related billing issues, which will be one of the needs as the country expects heavy traffic both in data and call services occasioned by the need to go digital and online following the pandemic effects.


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NCC Board Chairman Alleges Threat to His life by Agents of DG

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Tonye Jaja, chairman, Governing Board of the Nigerian Copyright Commission (NCC), has raised the alarm over alleged threat to his life by agents of John Asein, director general of the agency.

NCC Board Chairman Alleges Threat to His life by Agents of DG

He disclosed that an unnamed member of the NCC Governing Board had threatened his life through phone calls and SMS messages.

The Board Chairman, who made the claim in a statement, titled: “Notification of threats to my life and reputation in the line of duty as chairman of the Governing Board of the Nigerian Copyright Commission,” ‎said the development followed statements he submitted to the Code of Conduct Bureau and the Independent Corrupt Practices and other related offences Commission as part of ongoing investigations into allegations against Asein. ‎

According to Jaja, Asein is being investigated over alleged conflict of interest and abuse of office, among other offences.

The chairman of the NCC Governing Board also alleged that Asein and his agents have vowed to destroy his reputation through publications in the media.

The statement read: “Yesterday, I received a verbal threat during a telephone call and an SMS from one member of the Governing Board of the Nigerian Copyright (NCC).‎

“In a nutshell, he threatened that he will use online newspapers and other means to disgrace me and rubbish my reputation.

“His annoyance and threats is not an isolated incident, it is part of a coordinated onslaught of threats, publications of propaganda and other acts of reprisal targetted against me in my capacity as the Chairman of the Governing Board of the Nigerian Copyright Commission (NCC).

“The persons behind this have gone to the illegal extent of forging certain documents and leaking government official documents to Online newspapers in their desperate attempts at smearing my hard earned reputation.

“The Office of the Inspector-General of Police is currently investigating one of such incidences.

“All this smear campaign is because I ‎was invited by the Code of Conduct Bureau and the ICPC as part of their investigation of Mr John Asein the Director-General of the Nigerian Copyright Commission (NCC) whom they are investigating for allegations of conflict of interest and abuse of office, etc.

“‎As a responsible and law-abiding citizen,  who could not disobey the invitation of the ICPC and the Code of Conduct Bureau, I went to the High Court of the Federal Capital Territory (FCT) and deposed to an affidavit to confirm the veracity of the written and oral statements that I submitted to the Code of Conduct Bureau.

“Instead of these persons to apply the same steps of going before the High Court of the Federal Capital Territory (FCT) or any other court of Justice in Nigeria to swear an affidavit and oath on the pain of perjury, in support of any statements they are making, they have resorted to peddling fake news, falsehood and false, unsubstantiated allegations through the pages of online newspapers and other social media platforms.

“In recent times, their anger and onslaught has intensified because their attempts to “kill” and “bury” the investigations proved abortive considering that the ICPC, the EFCC and the Code of Conduct Bureau continued with the investigations which they had previously in an online newspaper described as the petition against Mr. John Asein as jokers.’”

The Governing Board Chairman added that anybody who is sincerely interested in knowing and verifying the truth of the allegations against Asein can make Freedom of Information requests to the Department of State Services, ‎Chairman of the ICPC,‎ Chairman of the Code of Conduct Bureau, Acting Chairman of the Economic and Financial Crimes Commission and Inspector-General of Police through the Assistant Inspector General of Police in Charge of the Federal Investigations Bureau.

 


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Health Plus Accuses Foreign Firm of Attempt to Fraudulently Takeover Business

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Health Plus, a pharmaceutical company, has accused Alta Semper Capital, a foreign private equity firm (PEF), of a fraudulent attempt to take over its business.

Health Plus Accuses Foreign Firm of Attempt to Fraudulently Takeover Business

In a rejoinder to a press release earlier issued by the PEF, Health Plus dismissed the appointment of Chidi Okoro as chief transformation officer and the claim that Olubukunola Adewunmi George, chief executive officer, remains a director and shareholder

Health Plus stated that it entered into a five-year partnership with Alta Semper Capital in 2018 to inject fresh capital to further grow the business.

George, the rejoinder stated, was prepared to give PEF a controlling stake in order for them to realise their investment.

However, it added, PEF started working of schemes aimed at taking over the business after seeing the vastness of the Nigerian market.

PEF, according to Health Plus, deliberately starved the company of funds, neglected its obligations to the business, appointed Okoro as CTO and was running the company in utter disregard for George’s wishes.

The Chairman of the Board of Directors was said to have resigned two days ago while another director resigned five weeks ago over the debilitating effect of the impasse on the company.

The rejoinder stated that George had, in May 2020, instituted a suit at the Federal High Court (FHC/L/CS/609/2020) seeking to stop HealthPlus Africa Holdings Limited (the investment vehicle used by Alta Semper Capital and which they control) and their nominee directors from continuing to run and manage the company with disregard to her interests as a member of the Company.

After being served the court summons, PEF appealed for a mediation of the crisis outside court, a process frustrated after three meetings in three months.

Alta Semper thereafter filed an arbitration claim in England.

“Alta Semper’s latest actions, including the arbitration claim that it has now filed, constitute a serious affront to the authority of the Court seised of the suit, a desecration of the integrity of the Nigerian judicial system and a gross violation of Nigeria’s extant legislation.

“The General Public, the Pharmacists Council of Nigeria, our Staff, loyal Customers, Vendors, Landlords, Bankers and all Stakeholders are advised to totally disregard and ignore the earlier unauthorised Press Release from those who have no real stake in the Company, its employees or Nigeria.

“Mrs. Bukky George remains the Founder & CEO of the Company and is focused on preserving and growing this national treasure,” the rejoinder read.

 

 

 


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