E-Financial
Global InfoSwift Drives Ominichannel Digital Banking Experience in Nigeria

Global InfoSwift (CR2) has expressed its determination to assist banks improve their digital banking portfolio through robust ominichannel solutions.

Afolabi Oke, managing director, Global InfoSwift (CR2), said Omnichannel is about making the same set of services available to customers across all the channels, both digital and offline. “Clients can perform the same banking operations, whether they use a website, a mobile app, a call centre, a bank’s branch, or any other available channels. We have effectively demonstrated this capability with Access bank among others.
“More so, ominichannel solutions is required to drive financial inclusion initiative of the Central Bank of Nigeria and with COVID 19 we need to use digital channel more than ever,” he said
Speaking at a press briefing over the weekend on the global recognition of Global InfoSwift (CR2 Partners) by Celent, Oke said in Celent opinion CR2’s platform functional scope is broader than most, with demonstrable capabilities in customer onboarding and sales optimization as well as support across retail business and corporate lines of business.
“The platform offers an ATM switch – an unusual offering compared to other digital banking platforms. Having an integrated switch, CMS, and platform independent ATM/Kiosk client within its platform is a significant differentiator.
“Another differentiator for CR2 is its native money management capabilities. In some markets in which CR2 operates, specialist PFM vendors may not reach critical mass required to invest in the local market. For these markets, native money management is particularly key.
In addition to ATM, Kiosk, POS, Internet, and Mobile, BankWorld offers a card management system, which provides acquiring services for complete settlement and reconciliation with international and/or domestic card schemes. It includes modules such as CardWorld Producer – allowing the bank to produce both proprietary and globally branded cards. This offers clients greater card control flexibility via digital channels than many other digital banking platforms.
Clients said the best things about the vendor/platform were its: Ease of use and stability; Its flexibility and robustness; out-of-the-box functionality; great user Interface; ease of integration and quick customization,” he noted.
On other Global InfoSwift (CR2) services to financial institutions, Oke said: “owing to the gap identified in services rendered by other ATM support companies and the need to increase the uptime of your ATMs given the direction of the bank to dominate the retail space in Nigeria, we have assembled a team of well trained and committed Engineers with versed knowledge in ATM support in all notable ATM models (NCR, WINCOR, HYOSUNG, and DIEBOLD) backed up by a robust ATM uptime / vendor Performance“
“Given the level of expertise in our team, we make bold to say that we have well trained Engineers that have the capacity to rework parts while awaiting the arrivals of a replacement part. The model of ATM support that we run will motivate our staff with a view to achieving 100% uptime in the face of the competition that your bank face.
“Global InfoSwift (CR2) is also a multivendor ATM service support organization with strong links to OEM like, NCR, DIEBOLD,WINCOR, HYOSUNG and CR2, Provider of the world most Robust Channel Manager Solution. We partner with other foreign companies when necessary.
“Over the years, we have been actively involved in the Nigeria market working with multiple third party ATM resellers, banking institutions and support service organizations on all ATM Models,” he said.
E-Financial
CBN Proposes 30-Member Mediation Panel for Loan Disputes

Central Bank of Nigeria (CBN) has released an exposure draft proposing the establishment of a 30-member Mediation and Dispute Resolution Panel (MDRP) aimed at strengthening consumer protection and boosting confidence in Nigeria’s financial system.

Pic credit….aequitasjuris.com
According to a circular signed by Paul Oluikpe, acting director of the Development Finance Advisory Department of the CBN, the establishment of the MDRP, is in furtherance of efforts to strengthen the financial ecosystem, ensure compliance with extant legislation, and enhance the efficiency of financial intermediation.
The draft guidelines and modalities for the operation of the MDRP are in line with the Secured Transactions in Movable Assets (STMA) Act, 2017, which established a MDRP as the first recourse for mediation and settlement over any civil dispute which may arise between the creditor and the grantor in the course of implementing the Act.
The act also mandates the Governor of the Bank to issue guidelines that will set out the modalities and regulate the Panel’s functioning, among others. The circular further noted that the “MDRP is intended to provide a specialised, cost-effective platform for resolving disputes arising from creation, perfection and enforcement of security interests in movable assets.
“The key objective of the MDRP guidelines is to establish a clear and standardised procedure for managing STMA-related disputes, while ensuring transparency, fairness and efficiency to bolster confidence in the secured transactions in movable assets system.”
According to the draft guideline, the CBN will “appoint 30 persons from whom panels shall be constituted, with each panel comprising 3 members.
The members shall serve on a rotational basis for an initial term of four years.
“Upon satisfactory performance, determined through an evaluation by the CBN, members may be reappointed for an additional term of four years. The tenure of members shall not exceed two terms of four years each, which need not be consecutive.
“Members shall be professionals with a minimum of 10 years of relevant experience in any of law, banking, finance, mediation, arbitration, alternative dispute resolution, or financial regulation. Members shall be persons of proven integrity, professional competence and sound judgement.”
E-Financial
NDIC Seeks Court Nods to Liquidate 89 Failed Banks

Nigeria Deposit Insurance Corporation (NDIC) said that it has commenced the process of liquidating 89 closed Microfinance Banks (MFBs) and Primary Mortgage Banks (PMBs).

This followed their successful acquisition by new owners under the Purchase and Assumption (P&A) resolution model executed by the Corporation.
The corporation disclosed this in a statement on Wednesday, signed by Hawwau Gambo, head of Communication and Public Affairs.
It explained that the affected institutions were part of the 179 MFBs and four PMBs whose licences were revoked by the Central Bank of Nigeria (CBN), on May 22 and 23, 2023.
According to the corporation, under the P&A arrangement, 89 new eligible institutions were subsequently licensed by the CBN to assume the assets and liabilities of the defunct banks.
It noted that the new banks had since commenced operations under different names.
“To legally conclude the liquidation process, the NDIC, in its capacity as liquidator, will file applications at various divisions of the Federal High Court for orders of dissolution of the closed banks and its discharge as liquidator,” the statement said.
NDIC added that the move was in line with provisions of its enabling Act and other relevant laws guiding bank resolution in the country.
The corporation said the exercise would ensure proper closure of the defunct institutions while safeguarding financial system stability.
It reiterated its commitment to protecting depositors and sustaining public confidence in the banking sector.
The affected banks were located across several states, including Lagos, Anambra, Oyo, Kaduna, Kano and the Federal Capital Territory.
E-Financial
IMF Downgrades Nigeria’s GDP Outlook, Warns of Rising Risks

Nigeria’s economy is projected to grow at 4.1 per cent in 2026 and strengthen slightly to 4.3 per cent in 2027, even as the International Monetary Fund (IMF) warned that the ongoing Middle East conflict is clouding the global outlook.

The projections, contained in the IMF’s April 2026 World Economic Outlook released at the ongoing IMF/World Bank Spring Meetings in Washington DC, the United States, show a relatively stable trajectory for Nigeria despite rising external risks, particularly from energy market disruptions triggered by the war.
The IMF had earlier projected stronger growth of about 4.4 per cent in early January before the latest global shock, reflecting the impact of domestic reforms and improving macroeconomic conditions.
While Nigeria’s growth outlook remains steady, the IMF warned that countries like Nigeria face growing vulnerability from higher global energy prices, inflation pressures and tighter financial conditions.
The war, which has disrupted oil supply routes and pushed up fuel costs, is already feeding into domestic inflation and cost-of-living pressures.
Recent data show petrol and diesel prices have surged sharply since the conflict began, straining households and businesses.
Although higher crude prices may support government revenues, the broader macroeconomic impact remains mixed, with inflation and exchange rate pressures posing downside risks.
The IMF also cut global growth to 3.1 per cent in 2026, with only a modest recovery to 3.2 per cent in 2027 as the Middle East conflict disrupts trade and energy markets.
Emerging markets and developing economies, including Nigeria, are expected to grow at 3.9 per cent this year before recovering to 4.2 per cent in 2027, reflecting the uneven impact of the shock across regions.
Sub-Saharan Africa is projected to expand by 4.3 per cent in 2026 and 4.4 per cent in 2027, placing Nigeria slightly below the regional average but still among the stronger performers.
South Africa, the continent’s largest economy, continues to lag with growth forecast at one per cent in 2026, rising modestly to 1.3 per cent in 2027.
Among major economies, the U.S. is projected to grow by 2.3 per cent in 2026 before easing to 2.1 per cent in 2027, while China is projected to grow by 4.4 per cent and four per cent respectively.
India remains the fastest-growing major economy at 6.5 per cent through 2027, while the Euro Area continues to struggle with weak growth, particularly in Germany and France.
The IMF warned that many developing economies, particularly energy importers, remain vulnerable to rising costs and external shocks.
The IMF urged central banks to prioritise price stability, warning against easing policy prematurely in response to supply shocks. It stressed the need for clear communication and strong institutional independence.
On fiscal policy, the Fund cautioned against broad-based energy subsidies, describing them as costly and inefficient. It recommended a targeted and temporary support for vulnerable households, funded within existing budgets.
The IMF also warned against the use of trade restrictions to address external imbalances, noting that such measures tend to weaken output without resolving underlying issues. It called instead for coordinated global action to stabilise trade and restore energy supply chains.
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