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Global Online Traffic Spikes as Cisco Outlines Internet Strategy

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Together with remote healthcare services, streaming video and gaming, internet traffic spiked by 25-45% in many regions across the globe during the pandemic.

According to Cisco this is only a glimpse of the traffic volume that will emerge in the 5G era, with 29.3 billion connected devices expected in 2023.

Against this backdrop and during its Cisco Live 2021 virtual conference, Cisco announced its strategy to help communication service providers and web scale companies connect, secure and automate their networks.

According to the company, internet architecture needs continuous care and attention to support the world’s ambitions.

It added that over three billion people still without access to the internet, a digital divide continues to develop where many are without access to vital information, learning and opportunities.

“The need to transform how we build networks is critical,” Cisco explained.

Jonathan Davidson, Senior Vice President and General Manager, Mass Scale Infrastructure Group, Cisco, said: “Cisco has spent the last five years researching and investing in this portfolio of innovation, focusing on how to help our customers deliver the best internet, while being able to grow revenue, reduce their costs and mitigate risk.”

“By helping our customers make the right decisions for their networks today, we are setting the world up for success, to connect more people, places and things than ever before. We can all look back on this point in time in the next ten years and celebrate how we rose to the challenge and did the right thing to take care of the internet.”

Economics of the internet

Cisco asserts that network operators are under increasing pressure need to build networks to grow and extend the internet to more areas.

The company has rolled out its Converged SDN Transport blueprint to help service providers converge multiple networks “into a common, cost efficient and secure infrastructure with enormous scale.”

Other highlights from the Conference include the introduction of the new Cisco Cloud Native Broadband Network Gateway for telco customers, the announcement of Cisco Silicon One Q200 series chips offering up to 14.4 Tbps total capacity and Crosswork Cloud to deliver a new application called Traffic Analysis. This offers a comprehensive view across network peering points.

“We are at a unique point in time in which we can shape the future ahead of us, and to do that, we need the right technology to form the foundation,” said Chuck Robbins, Chairman and CEO at Cisco.

“With the innovation we are delivering this week, our customers around the world will not only be able to connect, secure and automate the future of IT, but also leverage technology to truly power an inclusive future for all.”

In early January, the company listed several key tech trends for 2021, including driving experience (and safety) through sensors, app-enabled agility and resilience, from customer experience to brand excitement, and consumption models for the tech you actually need.

Another prediction by the company is that the introduction and expansion of 5G and Wi-Fi 6 networks will improve bandwidth, speed, and latency, and reach areas where fibre is prohibitively expensive.

As a result, frontline mobile workers, telehealth, manufacturing, and education will all benefit. This in turn will level the digital divide as these new technologies spur growth and innovation for millions

Cisco said the internet enabled society and economic activity to continue for those with access to this invaluable resource. But that’s only about half of the global population and the pandemic underlined the urgent need to expand access. Currently only 35% of developing countries have internet access, compared to 80% in more advanced economies.

The company added that according to PwC, bringing the internet to offline communities would add US$6.7-trillion to the global economy and lift another 500 million people out of poverty.

Reem Asaad, Vice President, Cisco Middle East & Africa, said: “As 2020 has shown, the pace of technological change moves very quickly, and we expect the same during 2021. The pandemic was a hugely challenging experience, but digitisation has played a vital role in helping businesses, organisations and individuals through the crisis. I remain hopeful for the future and of the positive role technology is playing in our daily lives.”


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E-Business

FG Bans Use of Gmail, Other Personal Emails for Civil Service Operations

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Federal government has banned  the use of personal email accounts, such as Gmail, Yahoo Mail, or Hotmail, for official public-sector transactions, mandating that civil servants transition to a secure, institutional digital platform.

FG Bans Use of Gmail, Other Personal Emails for Civil Service Operations

This ban requires all government officials to use secure institutional platforms with the approved .gov.ng domain to safeguard sensitive data.

The announcement was made in Abuja by Didi Esther Walson-Jack, head, the Civil Service of the Federation, during a digital transformation summit held to celebrate the 20th anniversary of Galaxy Backbone.

According to Walson-Jack, the government has activated more than 115,000 official GovMail accounts to ensure that communication within the federal civil service remains secure, professional, and easy to track.

She said government activities should no longer rely on personal email services or informal channels that make record-keeping difficult.

The Head of service explained that official information must remain within government systems even when an officer leaves a position.

This, she said, will help preserve important records and prevent the loss of government information tied to individual workers.

The Head of Service also disclosed that the Federal Government achieved a major target by completing the digitalisation of work processes across all 38 federal ministries and extra-ministerial departments before the end of December 2025.

She described the development as proof that reforms can succeed when there is clear leadership and commitment from government institutions.

According to her, the achievement shows that the civil service is capable of adapting to modern methods of operation.

Walson-Jack recalled that in the past, government files could easily be delayed, misplaced, or trapped in lengthy approval processes.

She said the shift to digital systems now makes it easier to monitor documents, improve accountability, and measure progress in government operations.

Walson-Jack added that the paperless civil service initiative is aimed at making government work more efficient by cutting delays, reducing unnecessary bureaucracy, improving transparency, and allowing records to be retrieved and processed faster.

 


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Payaza Launches AI-powered Storefront Platform to Drive Cross-border Commerce

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Payaza Africa Limited has launched Shopaza, an artificial intelligence-powered e-commerce platform designed to help African businesses and merchants sell products and receive payments more efficiently across multiple markets.

The platform, unveiled in Lagos, is aimed at simplifying cross-border commerce by providing merchants with integrated payment infrastructure, AI-enabled business tools and access to international markets through a single platform.

According to the company, Shopaza is available across 23 countries in Africa, North America and Europe, where Payaza currently operates, offering businesses a scalable platform to manage online sales and payments.

Speaking at the launch, Seyi Ebenezer, Chief Executive Officer of Payaza Africa, described Shopaza as a major step toward unlocking Africa’s commerce potential.

“Africa’s commerce potential has always been there. What was missing was the infrastructure to unlock it.

“At Payaza, we have spent years building the payments backbone that businesses across this continent rely on. Shopaza is the natural next step, taking everything we have built and putting it directly in the hands of merchants who deserve better tools, better access, and better opportunities.

“Today, we are not just launching a product. We are making a statement that African businesses can compete and win on a global scale. Shopaza is live in 23 countries. The infrastructure is ready, the vision is clear, and we are just getting started,” he said.

Also speaking, Sola Ashiru, Group Head of Marketing and Communications at Payaza Africa, said the platform was developed after a comprehensive assessment of the African e-commerce landscape.

“We studied the African e-commerce ecosystem carefully and identified three critical gaps holding merchants back: limited access to AI-powered tools, weak payments infrastructure, and a broken settlement process. Shopaza was built specifically to close those gaps.

“This is not a rushed product; it is a well-thought-out solution to the most persistent pain points in African commerce today. While we are launching in Nigeria, our operational footprint already spans Africa, North America, and Europe.

“We have also established partnerships with local entities across key markets to drive grassroots adoption. Ultimately, we have solved an African problem, and Africans need to know about it,” he said.

Ashiru further explained that Shopaza offers an all-in-one solution designed to simplify selling and accelerate business growth for merchants.

“The platform features AI-powered onboarding and smart selling tools that enable users to set up quickly, manage storefronts with ease, and optimise pricing and product listings for improved performance.

“Shopaza also provides free, integrated marketing tools to boost visibility and help merchants attract and retain customers without additional costs,” Ashiru noted.


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NIPOST Plans Digital Postcodes for Every Building in Nigeria

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Nigerian Postal Service (NIPOST) has reaffirmed its commitment to implementing a National Digital Postcode System to assign a unique digital address to every addressable building across the country.

NIPOST Plans Digital Postcodes for Every Building in Nigeria

Speaking at the unveiling of the Post Code Delineation Model Validation 2026 in Abuja, Tola Odeyemi, postmaster general and chief executive officer, NIPOST, said the initiative would establish a machine-readable standard location-address framework for buildings nationwide.

“Postcode is basically a framework used to have a machine-readable standard location address for every addressable building in Nigeria,” Odeyemi said.

She explained that the project would place Nigeria among the first countries in Africa to develop a postcode system down to the unit level, ensuring that each standing building is assigned a unique code.

According to her, the digital postcode system is expected to enhance service delivery, logistics operations, emergency response, and national planning by improving the identification of locations across the country.

Odeyemi noted that the diversity of Nigeria’s geography necessitated different approaches to address mapping and postcode allocation.

“Nigeria is a large country. We have all the way from the top of Nigeria, which is almost like the Sahel, to the Savannah, to the Middle Belt, to the tropical South and even to the riverine areas.

“The logic that will work for Jigawa is not the same logic that will work for Bayelsa because they have completely different geographical expressions, density of buildings, population distribution, and topography,” she said.

She said the postcode delineation process was designed to ensure that postcode boundaries align with existing administrative structures and do not overlap local government boundaries.

“Delineation has to make sure the postcode does not pass administrative boundaries, and it must not go across two local government areas,” Odeyemi stated.

The NIPOST boss further explained that the validation exercise involves testing aerially mapped polygons against actual settlement patterns and geographical realities in different parts of the country.

“To test the polygons we have drawn aerially, we must ensure they accurately reflect realities on the ground. For example, the density of buildings in Lagos, particularly in Mushin, is very different from the density of buildings in Abuja. We are making sure that density maps and topographical features are properly captured for each state in Nigeria,” she said.

She described the Post Code Delineation Model Validation exercise as a critical stage in the agency’s broader digital addressing initiative, which seeks to create a comprehensive and standardised postcode framework for the country.

Nigeria has long grappled with an inefficient addressing system, making it difficult to accurately identify locations for postal services, logistics, emergency response, and public planning.

NIPOST’s National Digital Postcode System is part of efforts to create a standardised and technology-driven addressing framework that assigns a unique code to every addressable building in the country.


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