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Growing Crime Due To Lack of Central Database – Oyebo

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Yemisi Grace Oyebo (Mrs) is head, Document Management, First Bank of Nigeria Plc.

She is also a  member of various Associations in the records and information management profession, within and outside Nigeria and  has held such positions as senior librarian, records, archives and information management, analyst/consultant.

With  20 years experience in Information Management, and over 24 years experience as a seasoned Historian, she is passionate about the evolving industry in Nigeria.

 Oyebo spoke to peter ugwu on the imperatives of delivering proper information management to businesses, government, financial, and private sectors in the country.
 
 

Rating Information Management Industry in Nigeria
The industry is an evolving one; not only in Nigeria, but it is a global trend.

Why it has not been well recognized before now is because the awareness on the business or keeping records was very low.

Meanwhile, everybody has records, right from the day we were born. At birth certificate is issued to the baby, even at death, people still ‘receive’ death certificate. So, in one’s life cycle, documents are generated.

While in school, all the admission letter, examination papers, results, certificates, etc are documented.

When you get to work, again the advert for your job should be documented; the interview materials, etc. if you don’t document them, of course there will be no evidence for you in future.

Therefore, in the time past the people failed to realize that such information and records ought to be documented for reference purpose.

Many have lost court cases; it has caused them a lot of stress for failure to keep records.

 Thus, at time people started reasoning alongside record keeping, particularly the legal profession which pioneered the records and information documentation.

When the lawyers need evidence to support their litigations they need documents. So, it was in the mid-1950s that the profession started evolving. 

And in Nigeria today, people don’t really know how to go about it, that is the reason why few of us who exposed to the intricacies involved in the profession and out of dedication to the course; we are willing to share the knowledge with whoever cares.

Your Passion Suggests You Would Like the National Assembly Legislate on Information Management?
Exactly, there should be legislation on this matter.

 It serves as the same thing as having guiding rules, policies and principles and having consequent-management.

That is, there should be sanctions if things are not done right; and in a situation where things are working well you give reward.

 Like the adage that say: where there is no law there is no sin; the same thing applies to the issue at stake, if there is no Bill to support the profession, people will not take it serious.

 Businesses should also consciously make it part and parcel of their operating guidelines, right from take-off. It should be such that you consider your certificate of registration, how do you keep it; the advert for positions, the interviews as you proceed in your endeavours, etc.

So, upcoming businesses should not make the same mistakes that multi-nationals have made, which they are finding it difficult to leave with.

 Some of us are only interested in accumulating documents, no meaningful means of labeling them; neither do they have retrieval method. 

Where Does Record and Information Management Comes in Data Security; Especially in the Banking Sector cum Cashless Policy?
If we are looking at cashless economy we should be also considering a paperless economy. But even in cashless economy, there are still elements of paper document flow or control which demands strict adherence to laid down procedure to maintain data security.

Even the online transactions there are records that must be kept. All the ATM transactions, we keep the records.

There is no transaction that does not require record keeping. And it is becoming easier with cashless economy policy.

The same success expected from this economy is accruable from paperless economy if we embrace it.

Paperless documentation is very credible aspect of proper information record. Both the paperless documentation and cashless policy share the agenda of ensuring security of information or data.

So, the enablers to communicate or transact business within the contest of cashless economy are the ICT gadgets, and they are ridden with data or information captured during our transmission from paperless to electronic documentation.

 Even the text messages, financial transaction alerts, facebook comments, tweets, etc are information shared and they are recorded somewhere via ICT tools.

The only difference is that ICT is a tool that requires a professional handling. And the people to do that are the records and information managers. We are the real information content managers.

First Bank had bagged Information Security Management Systems Certification, How Was the Bank Able to achieve the Feat?
It started with the management’s decision that First Bank must pursue excellence in information and document management.

The actualization of this certification was a proof of the management’s foresight. I give kudos to them, because they are willing and committed to the course.

This was a solid foundation for the department to operate better.

First of all, they believed in us that work in that department. They provided the fund for and mandated the relevant departments to provide us with necessary documents and supports.

The bank has been apt since it adopted and complied with the highest known management standards, not only in document management, but in information security, IT governance and business continuity.

What Are your Advices to Banks and Corporations yet to Embrace this Important Administrative Approach?
My advice to them is to know that it is not late. They should just include proper information management in their processes and redo all their backlogs while the new once are handled professionally.

As An Evolving Profession, What Are The Career Opportunities Available?
There are so many career opportunities available in the discipline. Looking at the lifecycle of information; starting with the creation, companies need us, (RIM managers) to guide them on various policies they need to put in place. 

We need to inform them on how to enforce the policies, how to generate the documents, etc. even when they want to classify and filling, they need information managers. When it comes to storage, forget about it, that one is endless.

You can go into ranking system, document management for the e-information, etc. Currently, ICT experts are doing our job.

For instance, all those selling certain information management software are doing our job, because the sector has not brazen up.

They may not get the actual solution until the professional give them the appropriate information on what to build.

When it comes to archiving, it is still us that will do that, and determine who should have access to what.

So, there is a huge potential in this profession. 

Unfortunately, people don’t really know. That’s why I am happy with what Records and Information Awareness (RIMA) Foundation is doing.

We have seen people develop passion for the field just for the fact they have come to understand potentials in this field.

 They were exposed to what others are doing through this platform; most of them were overwhelmed.    

Information, Document and Archives managers in the Country had at Different Public Fora Decried the State of the National Archives, What Do You Think is the Problem?
We all know that whenever something is within the purview of the government as a parastatal, the situation is not always encouraging.

It’s really unfortunate because I can’t start analyzing our public sector is going through. My colleagues at the national archives are frustrated, because there is no commitment from people at the top echelon, no fund, no support and they don’t buy into programmes that will rejig the institution.

Notwithstanding the challenges, we are coming together to attack the monster of improper information management in Nigeria.

 It’s an evolving sector actually, but I want to say that it is paying. It will evolve and get sustained.

Our focus should be to have legacies for the coming generations. Other countries have central database, we don’t have that in Nigeria.

 The national information managers are supposed to have collection of certain documents. Over there you can’t forge birth certificate; because they have your data even thumb prints of the citizens, etc.

This sector has capacity to help business grow. Government should provide a platform to enable this happen.

As A RIMA Ambassador, What are your Plans for the Industry?
RIMA ambassador is like an ambassador of a country; you are that country. So, I stand for what Rima is to the society.

It is expected of me to create awareness. Even as a member of the advisory board I have to do more than that.

Although it is going to be a challenging task, but I have accepted it, because we must get thing right and working in our country.

 We have that gap that must be closed. For instance, Records management is studied under management Science in University of Ibadan; in other words, it is not even a full-fledged course. How do we address that if we don’t create awareness?

Thus, it is done on us, already practicing to even increase our knowledge. Personally, I have visited warehouses, vaults, libraries, archives, resource centers; wherever information is stored, I do visit them while on tour abroad. We need to sacrifice for others coming up to have where to stand to grow.     


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Dufil Prima Foods Brings Relief to Indigent Families in Abeokuta

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Dufil Prima Foods, makers of Indomie instant noodles, in partnership with the Human Rights and Grassroots Development Society, extended its goodwill to the shores of Abeokuta, Ogun state, at a product distribution event on Tuesday 24 April, where cartons of Indomie noodles were distributed to the underprivileged, as part of its ongoing efforts to support families worst hit by the ongoing economic hardship.

The event which saw a thousand vulnerable families go home with a carton of Indomie each, individuals present were also provided with cooked noodles to help relieve their immediate hunger.

The outreach had in attendance members of the disabled community, orphans, widows, the elderly, pregnant women, and vulnerable families.

The outreach is in alignment with the brand’s goal to feed two million consumers across various cities and communities in Nigeria, by collaborating closely with recognized NGOs to ensure that only the most vulnerable persons in the various cities and communities are invited and given a carton of Indomie and a fresh bowl of the nourishing tasty noodles.

The event was graced with the presence of notable dignitaries including the representative of the Commissioner for Women Affairs and Social Development in Ogun State, Mrs. Wonuola Kassim; the Ogun State Chapter Chairman of the Nigeria Labour Congress, Comrade Hammeed-Bello Aderinola; a representative of the Sector Commander of the Federal Road Safety Corps (FRSC), Superintendent Adeoye Adejoke Asake; the Chairman of the Ogun State Police Community Relations Committee (PCRC), Venerable (Dr.) Samson Kunle Popoola, Chairman of the Peace Initiative Network, Dr. Femi Sodipo , and Trace PRO, CDR. Babatunde Akinbiyi, amongst others.

Mrs. Wonuola Kassim in her keynote address, commended the efforts of Dufil Prima Foods Ltd, and acknowledged that this was not the company’s first CSR initiative as she recalled that it had embarked on a similar venture in 2020.

“This program cannot be more timely than a time like this, when to feed becomes very difficult for most people. This is the kind of gesture which would linger for ages in the hearts of the beneficiaries. The objective of the palliative distribution is to alleviate the hardship faced by the citizens due to the recent removal of fuel subsidy by the Federal Government”, she said.

Speaking in the same vein, Popoola of the PCRC said: “We believe in PCRC that food security and eradication of hunger will go a long way in reducing the level of criminality in our society. What we have seen today is a conscious effort on the part of the organisers to see to the eradication of poverty, eradication of hunger and to support the food security initiative of the Government”.

Other dignitaries present also expressed their gratitude for Indomie and the organisers of the event, the Human Rights and Grassroots Development Society. They commended their efforts for taking the right steps to ensure that families across the country are catered for in these challenging times.

Indomie Instant Noodles remains steadfast in its quest to provide satisfaction and put smiles on the faces of families across Nigeria.


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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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LCCI Urges FG to Simplify Trade Procedures to Boost Economy

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The Lagos Chamber of Commerce and Industry (LCCI) has said that the government needs to simplify and harmonize trade procedures and address bottlenecks in order to boost economic growth in the country.

President of LCCI, Mr. Gabriel Idahosa, gave the charge at a Quarterly media briefing on the State of the Economy yesterday in Lagos.

He said that the government has to create an atmosphere that promotes export growth and competitiveness, which is projected to boost export earnings, raise domestic revenue, improve citizens’ welfare, and increase business productivity.

“We recommend that reforms must include simplifying and harmonizing trade procedures as well as addressing bottlenecks such as port logistics, congestion, and transportation costs. This is expected to position the country as the commercial centre of the region and a springboard into regional value chains,” he stated.

On managing the persistent high inflation, the LCCI president said both monetary and fiscal authorities should focus on the factors driving the inflation rates by tackling the supply-side deficiencies instead of focusing too much attention on the demand-side management.

“We urge the Central Bank of Nigeria (CBN) to continue with its foreign exchange (forex) market reforms with intense discipline, as the high exchange rate against the naira is a major driver of the skyrocketing inflation rates.”

Idahosa acknowledged the improvement in the naira exchange rate in the last few days, moving towards the level of N1000 per dollar or lower.

“CBN needs to sustain its policy and regulatory reforms in the FX market, adopt policies that would attract more FX inflow into the economy as well as build market confidence in the performance of the FX market,” he added.

 


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