Telecom
GSMA Report Shows Barriers for 3.45B Unconnected People Remain as Mobile Internet Connectivity Continues to Grow

The benefits of mobile connectivity have yet to be fully realised as 43% of the global population – equivalent to 3.45 billion people – still do not use mobile internet, according to the latest GSMA‘State of Mobile Internet Connectivity 2024’ report.
While the proportion of the global population using mobile internet on their own device continues to increase annually, the rate of user growth is slowing. 160 million people started using mobile internet last year, similar to 2022 levels but a drop from 2015-2021 when more than 200 million new users were added each year.
The new report – funded by the UK Foreign, Commonwealth and Development Office (FCDO) and the Swedish International Development Cooperation Agency (Sida) via the GSMA Mobile for Development Foundation – highlights the barriers to getting more people using mobile internet services and the ongoing need for collaboration between governments, mobile network operators and international organisations.
Closing the gaps
The latest report outlines the overall connectivity gap – that is, the combination of the usage and coverage gaps – and its findings include:
. 4.6 billion people (57% of the global population) are now using mobile internet on their own device
. 350 million people (4% of the global population) live in largely remote areas without mobile internet networks (the coverage gap)
. 3.1 billion people (39% of the global population) live within mobile internet coverage but do not use it (the usage gap). The usage gap is nine times the size of the coverage gap
The least connected region globally is Sub-Saharan Africa, where only 27% of the population are using mobile internet services, leaving a 13% coverage gap and a 60% usage gap
The biggest challenge remains the usage gap. Getting these people online would be worth an estimated $3.5 trillion to the global economy during 2023-2030, with 90% of this impact benefiting low- and middle-income countries (LMICs).
The coverage gap predominantly exists in rural, poor and sparsely populated areas – often less developed, landlocked, or small island developing states. An estimated $418 billion in investment is needed to build the infrastructure required to achieve universal mobile internet access.
Breaking barriers
For the unconnected in LMICs, device affordability and digital skills and literacy are the main barriers to mobile internet adoption.
In these countries, entry-level internet-enabled devices cost 18% of average monthly income, with this rising to 51% for the world’s poorest 20%. In Sub-Saharan Africa, which accounts for a quarter of the global unconnected population, this rises to 99% of average monthly income for the region’s poorest 20%.
A lack of digital skills and literacy is the second-biggest barrier overall, but the top issue in Asian countries surveyed as part of the new report. The other established barriers to people using mobile internet are a lack of relevant, localised content and services, concerns over safety and security, and limited access to additional critical infrastructure and services such as electricity.
Enabling meaningful connectivity
While the majority of people who use mobile internet do so daily, it is typically for only a relatively small number of the most popular use cases. An average of 43% of mobile internet users in surveyed countries reported wanting to use it more. A challenge therefore remains in enabling meaningful connectivity and driving true digital inclusion.
Among those already using mobile internet, the most commonly reported barriers to increased usage include safety and security concerns, affordability (particularly of data but also handsets) and the connectivity experience.
Moreover, while the vast majority of people worldwide now access the internet on a 4G or 5G smartphone, one in five mobile internet subscribers are still using 3G smartphones or a feature phone. This reaches more than a third in Latin America & the Caribbean and MENA and almost two thirds in Sub-Saharan Africa, limiting the range and depth of online and digital experience among users.
John Giusti, Chief Regulatory Officer at the GSMA, said: “While progress continues to be made in improving infrastructure and in increasing mobile internet adoption, significant digital divides exist.
“In addition, although most users access mobile internet daily, their activities are often limited to just one or two activities, even though many express a desire to do more.
“This highlights persistent barriers – affordability, lack of skills and literacy, concerns around safety and security and a lack of relevant content and services – that prevent users from getting online and then using mobile internet to meet their life needs once they are online.
“Governments, mobile operators, and international organisations must collaborate to address barriers such as affordability, digital skills, and awareness of mobile internet and the benefits it can provide. This effort must also focus on investing in local, digital ecosystems and ensuring robust online safety frameworks.”
Telecom
MTN Suspends Data, Airtime Borrowing Service over New FCCPC Lending Rules

MTN Nigeria has announced the temporary suspension of its airtime and data advance service, Xtratime, following new regulatory requirements introduced by the Federal Competition and Consumer Protection Commission (FCCPC).

The telecom giant disclosed the development in a filing to the Nigerian Exchange Limited (NGX) on Thursday, stating that the move is necessary to comply with the FCCPC’s Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025.
Xtratime, widely used by prepaid subscribers, allows customers to borrow airtime or data and repay on their next recharge.
In the disclosure signed by Uto Ukpanah, company secretary, the firm confirmed the halt, noting, “MTN Nigeria Communications PLC hereby notifies the Nigerian Exchange Limited and the investing public that the company has temporarily suspended its airtime and data credit advance service (‘Xtratime’).”
The company explained that the service now falls within the scope of the FCCPC’s expanded regulatory framework, which mandates fresh licensing and stricter compliance procedures for digital credit providers.
“The suspension relates to the implementation of processes under the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations, 2025, which introduced a new compliance and licensing framework for entities providing digital or non-traditional consumer credit services,” the statement added.
Despite the suspension, MTN reassured subscribers that alternative channels for purchasing airtime and data remain fully operational. It also downplayed the financial impact of the move.
“Given the scale within the revenue mix, we do not expect the temporary suspension to have a material impact,” the company said, adding that it is closely monitoring customer behaviour and will provide further updates in its first-quarter 2026 results.
The FCCPC’s 2025 regulations significantly broaden oversight of Nigeria’s digital lending ecosystem, bringing telecom operators and other providers of short-term credit services under stricter scrutiny. Companies offering such services are now required to register and obtain regulatory approval to continue operations.
The Commission had initially introduced a framework for digital lending in 2022, but expanded it in 2025 amid rising concerns over consumer debt, data privacy and lending practices.
Telecom
Nokia, Orange Partner on AI-native 6G Networks

Nokia and Orange are co-developing new strategies to maximise spectral efficiency across existing and future mobile bands, including the upper 6 GHz range, as networks transition toward 6G.

This follows an announcement of a partnership with NVIDIA to develop and evaluate Artificial Intelligence Radio Access Network (AI-RAN) technologies.
The initiative will combine the anyRAN 5G software of Nokia with the AI infrastructure of NVIDIA to improve network performance and energy efficiency.
The collaboration aims to transform service delivery for Orange across Europe, the Middle East, and Africa, says Nokia.
Under a new structured co-innovation framework, the partners will explore how GPU-based radio processors can boost performance via advanced receivers.
The goal is to integrate artificial intelligence (AI) directly into the RAN to automate environments, support sensing services and drive resource utilisation.
“By collaborating with Nokia and NVIDIA, we can better understand how the AI-native architecture enabled by AI-RAN can improve the efficiency of key radio algorithms such as scheduling, beamforming, and power optimisation — enhancing both spectral efficiency and energy performance, while also enabling advanced capabilities like predictive optimisation and radio sensing. This collaboration is an important step in our long-term network strategy,” says Laurent Leboucher, group chief technology officer at Orange.
Pallavi Mahajan, chief technology and AI officer at Nokia, comments: “AI is reshaping how networks are designed, introducing new levels of intelligence and flexibility across the radio layer.
“Through this collaboration with Orange, we are exploring how Nokia and NVIDIA’s AI-RAN solution brings advanced AI and RAN functions together in a unified architecture. This will be instrumental in enabling the industry’s transition toward cognitive, AI native networks.”
Orange is currently the fourth-largest telecoms operator in Africa with 18 markets on the continent. The partnership marks a significant attempt to leverage AI to accelerate digital transformation as the first wave of 6G approaches.
Telecom
Zoho Nigeria champions women’s digital empowerment at the Guardian Women Festival

Zoho Nigeria partnered with Guardian Newspapers for the Guardian Woman Festival, a month-long initiative celebrating women’s contributions to business, governance, and social development while promoting digital empowerment for female entrepreneurs.

Kehinde Ogundare
Held at the Federal Palace Hotel in Victoria Island, Lagos, the festival focused on the theme “Reciprocity,” encouraging the exchange of value, networks, and digital innovation to strengthen women-led businesses and foster collaboration.
During the event, Kehinde Ogundare, Country Head of Zoho Nigeria, delivered a keynote address titled “Give Value, Gain Growth: Women Driving Reciprocal Innovation in the Digital Economy”. In his remarks, he highlighted the urgent need to bridge the digital gap for female entrepreneurs.
While Nigeria has the highest concentration of women-owned businesses in Africa, fewer than 30% currently use digital tools to manage or grow their operations. Ogundare noted that technology does not replace the strengths women already bring to business, such as relationship building and community engagement. Instead, it amplifies them, enabling entrepreneurs to reach wider audiences and scale more efficiently.
“The difference is not talent. Not capital. Not ambition. It is digital adoption,” said Ogundare during his keynote. “Smart tools create smart businesses. Smart businesses create strong economies. When women entrepreneurs and leaders have access to the right tools, the possibilities for growth are limitless.”
Zubaida Aliyu, Sales Manager at Zoho Nigeria, also brought her expertise to the festival’s panel session on ‘Women in the Business of Digital Innovation’. She highlighted how women are uniquely positioned to create shared value in digital spaces by building platforms that encourage knowledge sharing, mentorship, and collaboration.
Aliyu also challenged organisations that continue to view women’s digital inclusion primarily as corporate social responsibility rather than a strategic business priority.
“Tech creates a level playing field,” she said, noting that digital platforms remove limitations related to location and infrastructure size. Addressing organisations that overlook the economic value of inclusive digital strategies, she added, “They are leaving money on the table — they need to think of it as a strategy not charity”.
Through its participation in the Guardian Woman Festival, Zoho reaffirmed its commitment to providing affordable and accessible enterprise-grade technology to businesses of all sizes. By helping women transition from manual effort to digital efficiency, Zoho aims to support entrepreneurs build scalable enterprises and ensure their sustained success in Africa’s digital economy.
General News2 days agoGuinness Nigeria Surpasses ₦1Trillion Market Capitalisation, Signalling Strong Investor Confidence and Sustained Value Creation
News2 days agoCISA Asks NDPC, Police to Act on Alleged Data Breach by NIPSS
Telecom2 days agoAmazon Satellite to Challenge Starlink in Africa with Globalstar Acquisition
E-Financial2 days agoFG Investigates ‘Sharp Sharp’ Loan Operators over Alleged Privacy Violations
E-Financial2 days agoEcobank Delivers Strong Results, Posts $801m in Pre-Tax Profit for 2025
News2 days agoTinubu Tasks NRS to Restore Public Trust Amid Fiscal Changes
Broadcasting2 days agoFela Makes History as First African to be Inducted into Rock and Roll Hall of Fame
News2 days agoKaspersky Reports Online Scam Exposure Remains Widespread Despite High Levels of Self-assurance



















