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Handling Insecurity of Mails, Scam in Courier

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As commerce and trade are no longer restrained by natural boundaries, transport and communication are also expanding their frontiers and are part of the globalization exercise. Courier industry is therefore coming under challenges to measure up and contribute its quota in the globalizing world. Information and communications technology, providing a new vista in the way we communicate, has brought a lot of innovations in the telecommunications industry as well as challenges. Processes are now made faster with various software, and monitoring of consignments is now made possible with the use of track and trace, yet technology has left some room for clever ones to manipulate the system.
In order to protect the courier business and the interest of clients, there is need that each courier firm put in place reasonable level of measures against fraudulent practices.   Mail insecurity has a lot of consequences on courier companies such as loss of business, loss of reputation, poor quality of service, demand for compensation, pilfering, damages and other legal costs, replacement of property and others. Felix Onabule, principal investigation officer EMS/Speedpost, Lagos Island had in the annual conference of EMS/Speedpost this year identified items that are prone to  criminal activities as postal packet , mail bag and bulk containers, documents, postal value documents, redirection among others.
Onabule revealed that between July 2008 and April 2009 that a lot of mails enclosed with prohibited items were intercepted and referred to the Economic and Financial Crimes Commission (EFCC) for further inquiry.  The breakdown of the seizures showed that three hundred and twenty eight fake cheques were intercepted with nineteen ATM cards, sixteen international passports and twenty two fake certificates. The number, no doubt will have increased considering the time the seizures were made and now. The monetary value of the illegal enclosure in various international currencies in cheques and physical cash amounted to billions of naira.
General insecurity of mails in Nigeria postal system had necessitated that reform be put in place to sanitize the sector. The state of affairs in the sector has brought some bad reputation to the system and this has affected the patronage most of the courier companies, especially the indigenous ones receive from clients. Even up until date, some big companies would never patronize the indigenous courier companies because they feel they cannot trust them with their important documents. This explains the choice of multinational courier companies over their Nigerian counterparts. But that impression is fast changing as some indigenous courier firms have shown they can render quality service as well. The entrance of Union Express and Courier Plus owned by the Intercontinental Bank has raised the integrity bar for indigenous players. Other indigenous courier firms are also forming partnerships and alliances with some international courier companies in their effort to improve service delivery.
Onabule stated in his paper that security of mails begins at the point of collection, that is , on the acceptance of the mail at the counter until it is delivered to the addressed safely within the stipulated time. He said security of courier items is a chain that must not be broken or abused right from the point of acceptance to the end point of delivery. Onabule argued that security is a necessity for a qualitative courier service and said that to achieve some level of security in the industry that every Dick, Tom and Harry should try and discharge their duties effectively and efficiently to provide qualitative postal service and guarantee customer satisfaction.
To solve mail insecurity and scam, Onabule suggested increased coordinated effort of the stakeholders- that is the ventures, government and customers, installation of x-ray machines in all mail processing centres to assist in screening mail bags and packets, provision and rehabilitation of watching galleries in all the major post offices and courier companies for observation/monitoring of staff sorting the mails. He also said that installation of modern scientific fraud/crime prevention equipment such as Closed Circuit Television (CCTV) with recording camera should be used in all operation rooms even as he suggested sporadic search of staff working in the mail offices is necessary to check stealing or pilfering of postal packets, among other suggestions.
DHL , an international express and logistics company  has invested so much on security and it ensures that security of customers and staff is guaranteed at all times. Recently, the company built a facility at the NAHCO complex, Murtala Muhammed International Airport in its attempt to ensure security of the mails it handles.

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Telecom

AMN Activates Starlink Cellular Backhaul Connectivity in Nigeria

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Africa Mobile Networks Group (AMN) has said that its first of its base stations in Nigeria to connect to SpaceX’s Starlink constellation is now live and using the LEO satellite network for backhaul connectivity.

AMN Activates Starlink Cellular Backhaul Connectivity in Nigeria

It’s the first AMN base station to connect to Starlink since AMN and SpaceX signed a commercial deal in July 2023 to use Starlink for remote base station backhaul connectivity across Africa.

AMN said in a statement that Starlink’s low-latency connectivity enables its multi-carrier RANs to sustainably provide 2G, 3G and 4G services in remote, rural areas of Nigeria. AMN also said it also paves the way for the launch of 5G services, which AMN plans to do before the end of this year.

AMN, which builds, owns, operates and maintains mobile network infrastructure for African mobile network operators, currently operates 1,600 base stations across Nigeria.

The company said it will continue to install new sites throughout 2024 in Nigeria, as well as Democratic Republic of the Congo, Cameroon, Madagascar, Cote d’Ivoire, Benin and Rwanda. AMN also has operations in Bissau, Ghana, Guinea, Liberia, Sudan, and Zambia.

Starlink has been commercially available to consumers and enterprise customers since January 2023. Last week, according to a report from Nairametrics, Starlink slashed the price of its internet router by 45%, although its monthly subscription rate remains unchanged. No reason was given, but the report suggests the move may be related to the naira’s recent appreciation against the US dollar and other foreign currencies.

According to figures from the Nigerian Communications Commission (NCC), Starlink had over 11,200 subscribers in the country as of the third quarter of 2023 – which also makes it one of the top ISPs in Nigeria, the report said.

 

 

 

 

 

 

 

 

 


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E-Financial

Banks Lose N10Bn to Cyber Fraud in 2023’

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Stakeholders in the banking and financial ecosystem, yesterday, decried the surge in cyber fraud as Deposit Money Banks (DMBs) lost N10 billion in the second quarter of 2023, representing almost 300 per cent year-on-year compared to the previous year.

Banks Lose N10Bn to Cyber Fraud in 2023’

At a Mastercard forum convened to tackle fraud and cybersecurity threats in the financial sector, Kari Tukur, vice president, Customer Solutions Centre, East and West Africa at Mastercard, said despite the massive awareness and innovations aimed at combating cybersecurity, the amount lost last year by DBMs was “staggering”.

She said, “With Nigeria’s rapidly growing economic expansion, we are starting to see an increase in the adoption of digital financial services, and the financial landscape is also evolving at an astronomical speed.

“What was staggering for me was in spite of the huge investment around innovation, funding in the cyber space, DBMs lost almost N10bn in Q2 last year, and that was almost 300 per cent growth year-on-year when compared to the previous year.”

She noted that there was the need for collaboration among stakeholders “to combat this rising sophistication of cyber security threat.”

Tukur further stated that Mastercard was deeply committed to cyber security and fraud prevention within the payment industry, disclosing that the company invested $250m “to assist small businesses in addressing their cyber security needs.”

She disclosed that Mastercard payment portals incorporated multiple layers of security such as tokenisation technology, encryption and biometrical to stay ahead of cyber attackers.

She added that, “The sector continues to struggle with the aforementioned challenges, necessitating vigilance, proactive action and comprehensive security strategy, and Mastercard remains committed to providing safe, secure and seamless payment services and experiences for our partners and customers in Nigeria and beyond.”

Celestina Appeal, chairman, Committee of e-Business Industry Heads (CeBIH), stated that the total loss to the banking industry in the last couple of years totalled hundreds of billions of naira while Nigeria’s Consumer Awareness and Financial Enlightenment Initiative had projected a $6trn loss by 2030 to cybercrime within and outside Nigeria.

Represented by Mr Temitope Onibaniyi, secretary of the committee, she stated that the committee was ever-willing to collaborate with industry stakeholders to fight against the perpetrators who “constantly rob banks and other stakeholders in the payments industry of their hard-earned money.”

She said the need for collaboration could not be overemphasised as no individual organisation was immune to cyber security attacks.

 

 


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Broadcasting

ARISE News Channel Goes Live in SA, 9 Other Southern African Countries

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ARISE News Channel, Africa’s premier broadcaster, has announced its expansion into South Africa and nine other Southern African countries.

ARISE News Channel Goes Live in SA, 9 Other Southern African Countries

The channel is now available on Multichoice/DSTV Channel 416 in South Africa, Angola, Botswana, Lesotho, Malawi, Mozambique, Namibia, Swaziland, Zambia, and Zimbabwe.

With this expansion, ARISE News Channel is now live in 54 African countries, including Kenya, Tanzania, Rwanda, Uganda, Cameroon, Sudan, Ghana, Senegal, and Cote d’Ivoire, among others.

Celebrating its 11th anniversary on January 31, ARISE News Channel continues to showcase Africa’s diversity in business, politics, technology, commerce, science, sports, show business, and fashion, while projecting the best of Africa and its cultures globally.

Nduka Obaigbena, chairman and editor-in-chief of ARISE News Channel,, expressed determination to launch the channel in all countries worldwide, stating, “The move to Southern Africa reaffirms ARISE News Channel’s position as the leading broadcaster in Africa with independence and clear thinking. We are determined to celebrate the best of Africa and tell the African story in the global marketplace.”

He added, “We shall continually showcase the emerging African century where Nigeria and other African countries will be some of the leading economies around the world. This is a marathon and not a dash: we will do for Nigeria and Africa what the CNN, the BBCs, and Aljazeeras have done for their nations and regions. In the emerging African AI- driven new information highway, no one will shape your narrative better than you.”


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