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House of Reps Launches Investigation over Alleged Extortion of Consumers by ISPs 

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An investigation has been initiated by the House of Representatives to look into the actions of private Internet Service Providers (ISPs) for allegedly extorting consumers.

This development followed a motion introduced during the plenary session by Leke Abejide on Thursday, June 6.

In his presentation, the legislator highlighted how many ISPs have operated without facing consequences for their poor services, substandard service delivery, and the exploitation of consumers through unregulated pricing and service quality allowing them to take advantage of Nigerians.

He emphasized that the negative effects of ISPs’ inefficiency and exploitative behaviours have a significant impact on the country, hampering businesses and the economy.

The lawmaker suggested that by addressing ISPs’ inefficiencies and promoting transparency, the government can establish a more equitable digital environment that empowers individuals, boosts the economy, and enhances societal well-being.

Abejide narrated how a specific ISP operating in Abuja charges customers a flat monthly fee despite frequently interrupting services.

He criticized the company for offering various tariff plans, including a high-priced option that fails to provide uninterrupted service for even half of the month, deceiving customers into renewing subscriptions based on false performance claims.

The House also called upon the Nigerian Communications Commission (NCC) and other relevant authorities to establish a consumer protection framework. This framework should include mechanisms for automatic compensation or refunds during extended service outages or substantial deviations from advertised service standards.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Court Dismisses Base Stations Lawsuit Against ATC, MTN

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ATC Nigeria, a subsidiary of American Tower Corporation, and MTN Nigeria scored a major victory in court last week over constructing or operating base transceiver stations “within close proximity” to stations owned by IHS Towers Nigeria.

The lawsuit against the two had been filed by non-profit organisation, Human and Environmental Development Agenda (HEDA) Resource Centre, in November 2023.

Additionally, HEDA also filed a contempt of court case against ATC Nigeria’s CEO, Errol Ambler-Smith, seeking his arrest, which HEDA later withdrew.

ATC Nigeria announced that on Friday, June 21, 2024, the court struck out HEDA’s suit against ATC Nigeria and MTN Nigeria on the grounds that it was speculative and failed to disclose any reasonable cause of action.

American Tower said it has “always been and remains committed to upholding” the highest standards of legal compliance and operational integrity in all its activities.

“We are pleased that the court recognised the speculative nature of HEDA’s lawsuit, and we are hopeful that this outcome will send a message to other similar potential speculative lawsuits. We appreciate the support and understanding of all our stakeholders as we continue to invest in, and provide critical infrastructure for, Nigeria’s telecommunications industry,” ATC Nigeria said in a statement.


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Airtel Boosts Sickle Cell Awareness with CrimsonBow Initiative Collaboration

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In commemoration of this year’s World Sickle Cell Day, Airtel Nigeria partnered with the CrimsonBow Sickle Cell Initiative to host a well-attended sickle cell awareness and clinic over the weekend, at Dansol Primary School, Ikeja, Lagos.

The event which aimed at improving sickle cell education and supporting individuals living with sickle cell disease, featured free counselling for sickle cell patients, free medical testing, drug dispensing, and sensitization sessions to educate the public about the sickle cell disease.

Through the partnership, much-needed support and resources were provided to affected individuals while promoting early detection and proper management of the condition.

Commenting on the involvement of Airtel in the program, Chief Commercial Officer, Airtel Nigeria, Femi Oshinlaja, emphasized Airtel’s dedication to good health as part of the telecommunication company’s Corporate Social Responsibility (CSR) goals.

“We are proud to partner with CrimsonBow Sickle Cell Initiative in this important endeavour, as it reflects our commitment to corporate social responsibility and improving community health outcomes. The goal of this partnership is to provide crucial support to individuals living with sickle cell disease and to help raise awareness about the condition.

“Through this partnership, we strongly hope to make a positive impact on the lives of those affected,” he said.

Speaking at the event, Founder and Chief Executive Officer, CrimsonBow Sickle Cell Initiative, Timi Edwin, expressed gratitude to Airtel. In her remarks, “This partnership with Airtel Nigeria allows us to extend our reach and provide essential services to more individuals living with sickle cell disease. We appreciate Airtel Nigeria for their support in making this event possible.”

Airtel Nigeria has continued to reinforce its position as an organization committed to the well-being of the society through various corporate social responsibility initiatives.

Asides initiative partnerships like this to combat the challenges faced by individuals living with sickle cell disease, they continue to make strides under several CSR initiatives, contributing to the overall effort to enhance the general wellness of Nigerians.

 


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Tinubu appoints Tunji Bello as CEO of FCCPC

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President Bola Tinubu has appointed Olatunji Bello as the new Chief Executive Officer/Executive Vice-Chairman of the Federal Competition and Consumer Protection Commission

The Special Adviser to the President on Media and Publicity, Ajuri Ngelale, who disclosed this in a statement on Monday, noted that the appointment is pending confirmation by the Senate.

He said that the President expects that the new Chief Executive Officer of this important agency will ensure the holistic realization of the Commission’s mandate of protecting and promoting the interest and welfare of Nigerian consumers and ensuring the adoption of measures to guarantee the safety and quality of goods and services.

Bello, who is a lawyer, administrator, and renowned journalist, is the former secretary to the Lagos State Government and holds a Master’s degree in International Law and Diplomacy from the University of Lagos.

“He studied Law at the same university and was called to the Nigerian Bar in 2002,” the statement read.

“Bello began his career in journalism at the Concord Newspapers in 1985 and held the positions of Group Political Editor; Sunday Concord Editor, and Editor, National Concord.

“He is a winner of the US Alfred Friendly Press Fellowship and was appointed the Chairman, Editorial Board of THISDAY Newspapers in 2001.

“He also served as Commissioner for Environment under various administrations in Lagos State.


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