E-Business
How Delayed Payments Notifications Hurt Your Business

What’s a surefire way of frustrating your customers, hindering business efficiency and losing massive revenue?
Delayed payment notifications.
With technological advancement, customers expect real-time payment processing. However, delays in payment notifications can significantly damage the customer experience and further strain your business’s operational efficiency.
The importance of efficient payment processing has further increased with the rise of digital payments, making it critical for businesses to prioritise real-time payment updates. Payment solutions like SeerBit’s Virtual Accounts offer a way for businesses to overcome these challenges, ensuring smooth, prompt transactions.
In this blog post, we discuss the various ways in which our virtual accounts solution can help your business deal with delayed payment notifications once and for all.
Why Delayed Payment Notifications Frustrate Your Customers?
Delayed payment notifications are more than just technical issues; they cause significant frustration for customers. When customers make a payment, they expect confirmation almost immediately. Any delay can lead to confusion. Was this a successful transaction or was there an unfortunate glitch? What are the consequences for your business?
- Customer dissatisfaction: Studies show that 41% of customers abandon a business after a poor payment experience, with delayed notifications often a key contributor to this frustration.
- Reduced customer loyalty: Customers may seek alternatives if they consistently encounter delayed notifications, as they prefer businesses that offer seamless and transparent transactions.
The ripple effect of the uncertainty due to delayed payment notification is that frustrated customers may never return to your business. Nearly 70% of consumers report that real-time transaction updates significantly influence their decision to remain loyal to a business.
Delayed Payment Notifications and Their Impact on Business Efficiency
Beyond the immediate customer frustration, delayed payment notifications can have a ripple effect on overall business efficiency. These delays can disrupt internal operations in several ways:
- Cash flow management disruption: Businesses rely on accurate and timely payment data for cash flow management. Delays in notifications can complicate the ability to track revenue in real-time, making financial planning challenging.
- Increased operational burden: Delayed notifications force businesses to allocate more resources to manual reconciliation, leading to increased labour costs. A recent report highlights that businesses spend up to 40% more time managing payment discrepancies when notifications are delayed.
- Delayed fulfilment and customer service: Without immediate confirmation, businesses may delay product or service fulfilment, causing further frustration. The resulting slowdown in operations can severely impact customer retention and brand reputation.
For businesses that rely on seamless operations, delayed payment notifications also hurt operational efficiency. Any lag in financial data can result in missed opportunities, delayed orders, or failure to meet service level agreements (SLAs). When these inefficiencies become habitual, businesses risk damaging their reputation and ultimately losing customers to competitors who offer smoother, faster payment experiences.
So How Can Businesses Stop Losing Customers & Revenue to Delayed Payment Notifications?
Businesses must implement payment systems that guarantee real-time notifications. With SeerBit Virtual Accounts, businesses can leverage this solution to track transactions with real-time insights, thereby eliminating issues caused by delayed payment notifications. This ensures that you have:
- Instant Reconciliation: Virtual Accounts offer automated real-time reconciliation, which reduces the need for manual intervention and prevents delays in verifying transactions.
- Enhanced Transparency and Control: With prompt notifications, businesses can keep track of their incoming payments more efficiently, allowing them to make quicker financial decisions and avoid operational bottlenecks.
- Seamless Integration: SeerBit’s Virtual Accounts integrate smoothly into existing financial systems, minimising the technical hurdles businesses face when upgrading their payment infrastructure.
Benefits of Prompt Payment Notifications
SeerBit’s Virtual Accounts provide businesses with a solution designed to streamline payment processes and enhance overall operational efficiency. Key benefits include:
- Improved customer satisfaction: With real-time payment notifications, businesses can ensure that customers receive immediate confirmations, improving their experience and loyalty.
- Optimised business operations: Eliminating delays in payment processing, businesses can improve cash flow management, reduce reconciliation times, and streamline order fulfillment processes.
- Cost efficiency: A SeerBit Virtual Account reduces the need for manual reconciliation and prevents revenue loss due to customer churn, ultimately saving businesses time and money.
In an era where real-time efficiency defines competitive advantage, SeerBit’s Virtual Accounts help businesses stay ahead by delivering the timely payment notifications that both customers and businesses need.
Conclusion
Delayed payment notifications pose a serious threat to business efficiency and customer satisfaction. With the risk of lost revenue, disrupted operations, and frustrated customers, businesses cannot afford to overlook the importance of real-time payment solutions. SeerBit’s Virtual Accounts provide a seamless solution, empowering businesses with instant payment updates, improving financial transparency and enhancing operational efficiency.
By adopting Virtual Accounts, businesses can ensure they remain efficient, competitive and trusted by their customers.
E-Business
CAC, NIBSS Unveil Platform for Data Access to Private Firms

Corporate Affairs Commission (CAC) in partnership with the Nigeria Inter-Bank Settlement System (NIBSS) has unveiled a new Application Programming Interface (API) integration system to allow private firms access company data from the Commission’s database.
Hussaini Ishaq Magaji (SAN), registrar general of CAC, who spoke in Abuja at the unveiling said the system would give selected private organizations access to CAC services through technology-based companies, called “super agents.”
“This is a practical step to show that the Commission is committed to meeting the expectations of our customers,” he said.
Magaji explained that the integration allows the agents to retrieve data from the CAC database for use in specific client requests, outside the standard services provided by the Commission.
“Before now, only a few government agencies had this integration, especially those involved in investigations, anti-money laundering, and terrorism financing. Now, private companies that meet the criteria can also access it,” he said.
He said the system complies with the Nigerian Data Protection Act 2023, and information such as residential addresses, phone numbers, and dates of birth may be restricted.
“This is a call to law firms and companies with the right technology. We’ve started with NIPS because of their credibility. Embassies and banks can now authenticate company records directly through them.”
“There are prescribed fees. We already collect them on our portal, and now customers can also pay through these agents,” he explained.
He named NIPS, MoneyPoint, and OPE as some of the companies involved.
“OPE and MoneyPoint handle only registrations. But NIPS has moved further into validation and verification,” he said.
Ngover Ihyembe-Nwankwo, executive director at NIBSS, who represented Premier Oiwoh, managing director, said the service allows secure and efficient data verification.
“This is the result of years of effort to connect our systems with CAC. It will help users verify data within the limits of data protection laws,” she said.
She said the move is a way to lower costs and promote interoperability across the financial sector.
E-Business
FG Launches Online Citizenship, Business Management Platform

Ministry of Interior has announced the launch of a new Online Citizenship and Business Management Platform in line with the Renewed Hope Agenda of President Bola Tinubu.
A statement signed by Dr Magdalene Ajani, permanent secretary, Ministry of Interior’s said the initiative forms a key part of its ongoing reforms aimed at promoting transparency, enhancing operational efficiency, and significantly improving service delivery to the public.
The new digital platform is designed to streamline the application and processing of citizenship and business-related services, ensuring faster turnaround times and improved user experience.
The platform allows users to apply for and manage business permits, ensuring that both local and foreign businesses operate legally in Nigeria.
It includes an Expatriate Quota System to manage work permits for foreign employees, helping companies hire skilled workers while complying with Nigeria’s immigration laws.
The Citizenship Administration and Management System provides a streamlined online process for applying, tracking, and managing Nigerian citizenship applications and related services.
Members of the public, corporate entities, and other stakeholders are expected to access the platform through the ministry’s website: https://interior.gov.ng , Direct Portal Access: https://candb.interior.gov.ng , or contact candb-support@interior.gov.ng for support and inquiries.
“The Ministry of Interior remains committed to establishing a more efficient, transparent, and secure framework for citizenship administration, while continuously enhancing service delivery through digital transformation,” the statement read in part.
E-Business
NITDA, CISCO Empower Youth with Digital Skills

Fifty selected young unemployed Nigerians have completed a four-week intensive digital skills bootcamp under the Digital Literacy for All (DL4ALL) initiative, gaining practical training in Data Science, Artificial Intelligence (AI), and IT Essentials.
The programme, a collaborative effort between the National Information Technology Development Agency (NITDA) and Cisco, was hosted at NITDA’s South West Zonal Office in Victoria Island, Lagos.
Speaking on behalf of the Director General of NITDA, Kashifu Inuwa , the Head of the South West Zonal Office, Mrs. Chioma Okee-Agugwo, described the initiative as a vital component of Nigeria’s digital future. “This is not just a closing ceremony. It is the launchpad for new journeys—anchored in digital knowledge and powered by innovation,” she remarked.
According to the Director General, the initiative is rooted in NITDA’s Strategic Roadmap and Action Plan (SRAP 2.0) and reflects key focus areas including Digital Literacy, Emerging Technologies, and Youth Empowerment. It also aligns with President Bola Ahmed Tinubu’s Renewed Hope Agenda, which seeks to accelerate economic diversification through digitisation, innovation, and skills development.
Inuwa noted that the DL4ALL initiative forms part of Nigeria’s broader commitment to digital inclusion—ensuring that no one is left behind in the evolving digital economy. It also supports the ambitious goal of achieving 70% digital literacy by 2027, championed by the Honourable Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani. This national vision aims to equip millions of Nigerians with the skills required to thrive in a tech-driven world.
He further emphasized the importance of empowering youth with globally relevant skills. “They are no longer just consumers of technology. They are creators, innovators, and future employers,” he said.
The NITDA boss explained that throughout the bootcamp, participants engaged in hands-on learning experiences designed to build both technical proficiency and digital leadership capabilities.
“This is only the beginning,” he stated. “Through our zonal strategy, we are bringing innovation closer to local communities. This is how we democratise access and unlock Nigeria’s full digital potential.”
Inuwa expressed appreciation to Cisco for delivering high-impact training and called on stakeholders to continue investing in partnerships, people, and platforms that drive digital inclusion.
He asserted that the newly certified participants are now equipped to contribute meaningfully to Nigeria’s digital economy—armed with the skills to build solutions, secure infrastructure, and launch tech ventures that solve real-world problems.
At the end of the bootcamp, participants demonstrated their knowledge through impressive presentations that showcased the integration of skills acquired across Data Science, AI, and IT Essentials. Many spoke passionately about how the programme had expanded their technical competence and sparked a drive to create job opportunities—not only for themselves but also for others—as entrepreneurs and digital solution providers in their communities.
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