Telecom
How Insecurity Impacts Mobile Phone Subscription in Nigeria
Latest telecommunications special edition poll results released by NOIPolls Limited have revealed that a higher proportion of Nigerians use 2 phone lines either registered under one network provider or under two different ones.
This trend has been consistent from 2012 to 2014; however, a 5-point reduction in the proportion of Nigerians in this category was seen from 2012 to 2013 and 3-points increase in 2014.
An assessment of the mobile network used by Nigerians placed MTN as the highest used network in the past two years (2012-2013) and even in the present times; although subscription to this provider has consistently declined within this period.
According to the MTN group, this decline has been mainly due to ‘regulatory restrictions’ imposed by the telecoms watchdog and growing spate of unrest by Boko Haram especially in the Northern part of Nigeria.
Other Networks used by Nigerians in the order of higher subscribers include; Airtel (45%), Etisalat (33%), Glo (28%) and Visafone (1%).
In line with this, the proportion of Airtel subscribers which seemed steady from 2012 to 2013 at (39%), picked up by 6-points in 2014 (45%), thus, making it the only network that has seen a considerable growth in the proportion of its users.
This increase may have been driven by the discovery of the cheaper tariffs offered by this network compared with other networks.
More findings on the usage of phone lines revealed a higher proportion of subscribers (76%) use MTN as their main line; this could have been as a result of a first mover advantage earned by this operator.
In addition, 15% of mobile network subscribers indicated Airtel as their main line, 5% indicated Glo, while 4% of subscribers use Etisalat as their main line.
An assessment of the services provided by network providers revealed that a higher proportion (64%) of mobile phone users across all networks are getting value for money from their main network provider through the ‘quality of network services’ (27%), ‘bonus offers’ (25%) and ‘cheaper tariff’ (23%) among others.
Furthermore, MTN ranks highest for providing best services in Nigeria in 2014, followed by Airtel and Etisalat (68%, 17% and 11% respectively) and to further improve the quality of services of Network providers, subscribers have suggested the ‘reduction of tariff’ (30%) as a measure for improving the quality of telecommunication services while capitalizing on ‘wider network coverage’ (22%) and ‘improved network services’ (22%).
These were some of the key findings from the Telecommunications snap poll conducted in the week of November 17th 2014.
At the dawn of the 21st century, mobile network providers were granted licenses to operate in Nigeria, hence, the introduction of the Global System for Mobile Communication (GSM) which subsequently changed the frontage of telecommunications in Nigeria.
In the present times, figures obtained from Nigerian Communications Commission (NCC), reveals that the teledensity of the country’s telecommunications industry increased to 96.08 per cent in September, from the 90.78 per cent in March 2014 just as active lines in the nation’s telecommunications industry increased to 134,507,329 in September 2014.
Nigeria’s teledensity is currently calculated by NCC on a population of 130 million people.
Given this major breakthrough in the telecommunications industry, and with the competitive nature of the industry due to the advent of different players, ‘Quality of Service’ has been the major criteria for measuring the satisfaction of mobile network subscribers.
In line with Section 89 of the Nigerian Communications Act 2003 which mandates the Commission to monitor all significant matters relating to the performance of all licensed telecoms service providers, the Commission placed a ban on the sales of new SIM cards in March 2014 and on promotions or bonus offers on some mobile networks operators recently, following the failure of these operators to meet the various Quality of Service (QoS) Key Performance Indicators (KPIs).
Against this background, NOIPolls conducted it special edition poll on the telecommunications in Nigeria, to explore the current state of the sector from the perspective of consumers. The poll sought to measure the following:
Key Findings:
Respondents to the poll were asked ten specific questions; only 6 of these questions are discussed in this release. With the aim of assessing the usage of mobile phone lines in Nigeria, respondents were asked: How many phone lines do you currently use?
Findings from the current poll highlights that a higher proportion of Nigerians use 2 phone lines.
These lines could either be registered under one network provider or under two different ones.
The use of 2 or more lines could probably be driven by the need to overcome certain issues associated with mobile network which could range from accessibility to cost. In addition, 33% of Nigerians use one line, 17% use 3 lines, while 7% confirmed they use more than 3 lines.
The use of 2 phone lines seems like the norm across all geo-political zones, except for the North-West zone where the higher proportion of the residents use one phone line.
The North-East zone (33%: 22%+10%) and the South-West zone (31%: 23%+8%) accounted for the highest proportion of respondents who use 3 or more phone lines.
A 3-year trend analysis on the usage of phone lines in Nigeria revealed a consistent trend of 2 phone line usage by Nigerians from 2012 to 2014, however there was a 5-point reduction in the proportion of Nigerians in this category from 2012 to 2013 and 3-points increase in 2014.
More findings revealed that more residents from the North-East zone use more than 3 phone lines in 2014 compared with the past 2 years with a significant increase of 9-points from 2013 (1%) to 2014 (10%).
A view of the trend on phone usage across age-groups revealed that Nigerians within the age-group of 18-21 years have increasingly adapted the use of 2 phone lines over the years; from 2012 where it was lowest to 2014 (41%) with the highest record.
This increase in this category of Nigerians has stimulated a drop in the use of 1 line by this age-group. On the other hand, respondents aged 61+ have continuously reduced the use of 3 or more lines to settle for the use of 1 to 2 lines from 2012 to 2014.
Subsequently, with the aim of exploring the mobile network providers used by Nigerians, respondents were asked: Which network provider(s) do you currently use?
Findings revealed that MTN is the highest used line as confirmed by the vast majority of respondents (91%); this is followed by Airtel (45%) and Etisalat (33%). While 28% of Nigerians use Glo, only 1% of Nigerians use Visafone.
This finding validates the data of the Nigerian Communication Commission (NCC) which revealed the movement of Airtel Nigeria Limited up to the second place in terms of market share on the number of mobile subscribers on its network with MTN maintaining the first position.
Trend analysis on the network providers used by Nigerians from 2012 to 2014 depicts a consistent decline in the proportion of Nigerians who subscribe to MTN from 2012 to 2014 with a total decline of 4-points within this period.
According to the MTN group, this decline has been mainly due to ‘regulatory restrictions’ imposed by the telecoms watchdog and the growing spate of unrest by Boko Haram especially in the Northern part of Nigeria.
While a significant 10-point decline in the proportion of Glo subscribers from 2012 (38%) to 2013 (28%) was seen, there has been no difference in this category of subscribers since then. The same applies to Etisalat with an 8-point decline from 2012 (40%) to 2013 (32%) although a slight 1-point increase was recorded in 2014.
On the other hand, the proportion of Airtel subscribers which seemed steady from 2012 to 2013 at (39%), picked up by 6-points in 2014 (45%), thus, making it the only network that has seen a considerable growth in the proportion of its users, among other findings by NOIPolls.
Telecom
Huawei Plans Data Centre in Nigeria to Boost Local Cloud Capabilities
Huawei Technologies, a Chinese information and communications technology (ICT) infrastructure provider, has unveiled plans to launch a significant new data centre in Nigeria, a move that is expected to bolster the country’s cloud infrastructure and support its growing digital economy.
This announcement was made by David Olaiya, head of Cloud Fintech Business Development for Huawei Nigeria, during Nigeria Fintech Week, in Lagos.
The new data centre is expected to strengthen Nigeria’s position as a hub for tech innovation in West Africa.
Scheduled to become fully operational by October 31, 2024, the facility, called ‘Cloud Site’ is designed to provide comprehensive data storage and computing services.
By keeping data within Nigeria’s borders, this initiative aims to align with the country’s data protection policies, which mandate that all user data be stored locally.
This is especially critical for sectors like finance and telecommunications, where data security is paramount.
Many Nigerian businesses, particularly those that have relied on international cloud services, often face compliance challenges when it comes to storing and processing sensitive user data.
These companies have had to send their data across borders, raising concerns about data security and regulatory adherence.
The launch of Huawei’s data centre aims to directly address these issues by allowing businesses to manage their data domestically, ensuring compliance with the Nigeria Data Protection Regulation (NDPR).
“This centre ensures data sovereignty, offering Nigerian businesses a competitive advantage by keeping sensitive information within the country,” Olaiya stated.
The launch of the data centre comes amid the growing influence of Huawei’s cloud services among Nigerian banks. Reports have emerged that major Nigerian banks including UBA Zenith Bank, Opay, First Bank and others are opting for Huawei’s cloud storage solutions, positioning it as a strong competitor to IBM, which has been a longtime leader in banking technology in Nigeria. The shift by these banks reflects the rising trust in Huawei’s cloud capabilities and its growing influence within the financial sector.
Olaiya also emphasized that the new centre will offer more than just local data storage. It is expected to significantly reduce latency, providing faster access to cloud services, which is crucial for real-time operations such as digital payments and mobile banking.
In addition to data compliance, he noted that the centre will be backed by local technical expertise, which will be key in providing timely support to Nigerian enterprises. Huawei plans to have a dedicated team on the ground, alongside its global 24/7 support infrastructure. This combination of local and global resources promises to deliver seamless service, enabling companies to troubleshoot issues more efficiently and reduce the risks associated with downtime or technical failures.
While this is a milestone for Huawei, Nigeria already hosts data centres from global tech giants such as Amazon Web Services (AWS) and Microsoft Azure.
However, Huawei’s entry into the local cloud landscape is poised to bring additional benefits.
The ‘Cloud Site’ will be part of Huawei’s extensive global network, which spans 93 availability zones in 33 regions around the world, including existing data centres in South Africa and Egypt.
The Nigerian data centre will be linked to Huawei’s other key locations, including facilities in Johannesburg, South Africa, and Dublin, Ireland.
This global integration is expected to not only serve as a critical resource for established businesses in Nigeria, but also to support Africa’s digital transformation in broader terms, creating new opportunities for startups, especially in sectors like fintech, e-commerce, and artificial intelligence (AI), where local data processing can drive innovation.
In a related initiative, Huawei Cloud announced in April 2024 its plan to support 100 Nigerian startups over the next two years.
This commitment includes providing these startups with cloud resources and technical assistance to help them scale their operations and bring new products to market.
Meanwhile, the Nigerian government has also demonstrated its commitment to data infrastructure, with plans to inaugurate a national data centre by May 2024.
This facility, which will have a storage capacity of 1.4 petabytes, is intended to securely store critical national data, including biometric information of Nigerian citizens.
Overall, Huawei’s entry into Nigeria’s data centre market is set to complement these efforts, further establishing the country as a regional leader in cloud computing and data services.
Telecom
NCC to Introduce Revised Governance Code for Sustainable Telecom Practices
Nigerian Communications Commission (NCC) is preparing to issue a revised corporate governance code, updating the 2016 version with a key focus on the introduction of mandatory sustainability reporting for telecom operators, according to Dr. Aminu Maida, executive vice chairman of the commission.
Maida said that the initiative is aimed at aligning the sector with global environmental, social, and governance (ESG) standards, promoting greater transparency and supporting sustainable development within Nigeria’s telecommunications landscape.
He, disclosed this during his address at the 2024 Annual Corporate Governance Conference in Lagos, State, themed “Corporate Survival and Sustainability: The New Face of Governance.”
The sustainability reporting involves organisations disclosing information about their ESG performance.
This practice provides stakeholders—including investors, customers, and regulators—with insights into how telecom operators manage risks and opportunities related to sustainability. Key components include reporting on carbon emissions, resource usage, labour practices, community engagement, and data privacy.
Maida emphasized the importance of sustainability in corporate governance, highlighting that “such practices are no longer optional but essential for the long-term success of telecom companies.”
He presented findings from a comprehensive NCC analysis evaluating corporate governance among telecom operators. Key indicators examined included board composition, diversity, effectiveness, ethical conduct, compliance, risk management, and corporate social responsibility.
The analysis revealed a strong correlation between effective governance and regulatory compliance, with companies not excelling in governance facing poor financial performance.
Telecom
Samsung Unveils New Galaxy A06 dubbed ‘Galaxy Wey Sabi’ Nigeria – Nigeria
Samsung Electronics has officially unveiled the latest addition to the popular Galaxy A series smartphones – the Samsung Galaxy A06.
Joining a fan favorite series and combining powerful performance with a sleek design, the Galaxy A06 offers customers and loyal A series fans unique features and premium experience at an affordable price.
The stylish Galaxy A06 is set to redefine what users expect from entry-level smartphones, offering cutting-edge technology without compromise.
Aptly, tagged “Galaxy Wey Sabi”, the Galaxy A06 stands out in the competitive category as it aims to resolve the customers’ needs in a smartphone with focus on durability, functionality, security, camera, and entertainment.
Users can enjoy capturing high-resolution photos with the 50MP rear camera, now equipped with Nightography for capturing the essence of every detail especially in low-light conditions. The 8MP front and 2MP (depth) cameras also provide crystal-clear selfies with advanced beautification features.
Spotting a slimmer design and comfortable grip, as well as a side fingerprint scanner, the new Galaxy A06 features a stunning 6.7” HD+ display, providing vivid colors and crisp clarity for an immersive viewing experience that delivers seamless visuals on the infinity-U display with enhanced brightness, especially for outdoor visibility.
Galaxy A06 – Galaxy Wey Sabi is truly a device, which understands your needs, equipped with a 5000mAh long-lasting battery, you can enjoy more device usage without worrying about battery life. The 25W Super-Fast Charging feature ensures up to 50% battery charge in just 30mins, meaning you are back in action quickly.
“The Samsung assurance is a promise, a trustworthy reliability in our Knox Security on this device, which protects your personal information by isolating your passwords and other private data within a secure environment,” said Stephen Okwara, Head Product Management, Samsung Electronics West Africa. “What also awesome about this is our promise of continuous OS upgrades and up to 4 years security update on this device. Isn’t that impressive from a brand that understands the needs of its customers?”
Also speaking at the Galaxy A06 launch event in Lagos, Oge Maduagwu, Head of Marketing, Samsung Electronics West Africa said: “We are excited to introduce the Galaxy A06, which brings together powerful performance, an advanced camera, and long-lasting battery life, all in a stylish and affordable package,” She added: “Also customers can enjoy premium support for their device with a screen damage insurance cover of just N9000.
Available in four stunning colors – Black, Blue Green, Lime and Silver – The Samsung Galaxy A06 will be available in Nigeria at all authorized Samsung Stores from 11th October 2024, with pricing starting at N146,000.
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