Broadcasting
How Jumia is Empowering Rural Communities in Nigeria through E-Commerce

In the rapidly evolving landscape of global e-commerce, Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. Over the past few years, Nigerian consumers are increasingly turning to online stores for their shopping needs, and the industry has seen tremendous growth. At the forefront of this change in consumer behaviour is Jumia.

After years of operation in 11 African countries and becoming the biggest player in the Nigerian e-commerce market, Jumia launched a report titled “E-Commerce in Rural Areas,” outlining a series of critical lessons that have revolutionised how the company reaches consumers in the most remote corners of the nation. It sheds light on the company’s journey, offering valuable insights into the power of community engagement, strategic partnerships, and the empowerment of local entrepreneurs.
Acknowledging the significant influence that e-commerce can have on Nigeria’s economy, Jumia launched the JForce program, which takes a grassroot approach by involving individual sales consultants within local communities. This approach has yielded 43,000 local sales consultants who play a crucial role in driving consumer education and unlocking potentials of rural entrepreneurship.
Amidst a 40% unemployment rate, Jumia’s JForce initiative is a transformative force, generating employment opportunities and empowering individuals financially. For many, it has become a vital source of income and stability, offering hope in the face of challenging economic conditions.
Notwithstanding the growing internet penetration in Nigeria, there is still a large percentage of Nigerians who do not have access to smartphones. In rural areas where digital literacy is limited, JForce representatives foster trust through personalised interactions and word-of-mouth marketing. This strategy has been a significant driver of the e-commerce market by enhancing accessibility.
The success of JForce activations, plays a crucial role in acquiring new consumers and raising the brand awareness in remote regions. The goal is to bridge the digital divide, allowing rural customers to break free from geographical constraints and access various products.
Furthermore, reaching out to potential customers in remote regions may require a more resourceful approach involving strategic investments in logistics. As part of its commitment to accessibility and inclusivity, Jumia established over 250 Pick-Up Stations and forged partnerships with trusted logistic partners to facilitate product delivery to secondary cities and rural areas.
The strategic placement of pick-up stations across various towns ensures that even the most remote corners of Nigeria are accessible, consequently revealing untapped markets.
Although Nigeria’s logistical challenges have often hampered economic development in remote regions, Jumia’s partnership with these local logistics providers addresses this issue to stimulate growth and development within the sector. Such partnerships foster acceptance and adoption of e-commerce, particularly among customers familiar with these local businesses. By leveraging the capabilities of local logistics providers, the company has optimised its last-mile delivery, resulting in enhanced cost-effectiveness and efficiency for all stakeholders involved.
Jumia’s expansion into rural regions has had a remarkable effect on women entrepreneurs, making it an inspiring aspect of their endeavours. In a country where gender inequality has been a persistent issue, witnessing a significant rise in the participation of women in business represents a notable step forward in the economic landscape.
This growing involvement of women entrepreneurs fosters inclusive growth and symbolises progress in promoting gender empowerment. The commendable statistic that over 50% of Jumia Nigeria’s sellers are women illustrates a transformative shift in the business environment, emphasising the promotion of economic inclusivity and empowerment of women. As this trend continues, it holds the potential to contribute significantly to Nigeria’s overall economic growth and development.
The success of Jumia’s E-Commerce expansion in remote regions in Nigeria reaffirms the company’s commitment to empowerment, accessibility and preparedness for sustained growth. The report highlights a critical takeaway – that businesses can play a pivotal role in driving Nigeria’s journey towards sustainable and equitable economic growth by embracing inclusivity and forging strategic partnerships.
As the nation navigates economic challenges, Jumia’s approach, in the long run, may serve as a blueprint for creating economic opportunities and positively impacting local communities.
Broadcasting
From Scarcity to Scale: What Africa Can Learn from India’s Agricultural Transformation


Broadcasting
BON Establishes Six Ad Hoc Committees to Modernize Broadcasting

Broadcasting Organization of Nigeria (BON) has established six committees to help strengthen and modernize the country’s broadcasting industry.

The committees will focus on content creation, skills development, digital transformation, sustainability, policy and commercial opportunities
The initiative aims to support industry growth and improve collaboration between broadcasters, regulators and media experts
The official launch recently, was led by Tony Akiotu, president, BON and attended by media professionals, program directors, former journalists and heads of specialized media organizations.
The event brought together several prominent figures in Nigeria’s media industry, including veteran broadcaster and trainer Bimbo Oloyede, Tony Uyah of M4S TV, Kingsley Uranta of Channels Television, Ismael Sani of Platinum TV and Ibrahim Shehu of Trust TV.
Together, they are expected to help drive innovation and support the growth of Nigeria’s broadcasting sector.
According to Akiotu, the committees are intended both to help shape industry policy and to provide a forum for dialogue between BON and broadcasting experts.
Akiotu said the ad hoc committees were intended to strengthen BON’s work and ensure that the umbrella body for Nigeria’s broadcasters played a more direct and meaningful role in developing the country’s broadcasting sector.
The six committees reflect the sector’s main priorities. The first focuses on collaboration and innovation to promote content creation.
The second is dedicated to training and talent development, while the third focuses on industry sustainability by improving the sector’s long-term financial viability.
A fourth committee will focus on digital transformation and work with the National Broadcasting Commission (NBC) on regulatory issues.
The remaining two committees will oversee public policy advocacy and the development of sports and commercial rights to help broadcasters increase revenue and attract more investment. Together, the committees are expected to guide BON’s efforts to modernize and strengthen Nigeria’s broadcasting industry.
The committees, chaired by members of BON’s General Assembly and supported by the organization’s Secretariat, have an initial 12-month mandate that may be renewed if necessary.
They are required to submit a progress report within three months and implement approved recommendations within the following six months.
The arrangement is intended to ensure close oversight and the timely implementation of their work.
Akiotu also reminded committee members that Nigeria pioneered television broadcasting in Africa and urged them to carry out their work with greater effectiveness and efficiency.
Broadcasting
NELFUND Investigates 34 Universities Over Students’ Missing Tuition Refunds

Nigerian Education Loan Fund (NELFUND) says it is investigating about 34 tertiary institutions over allegations that they failed to refund students whose tuition fees were paid twice under the Federal Government’s student loan scheme.

The Managing Director of NELFUND, Mr Akintunde Sawyerr, disclosed this during an interview on Arise Television.
Sawyerr said the agency had deployed a five-member investigative team, including operatives of the Economic and Financial Crimes Commission (EFCC) and internal auditors, to examine the allegations.
According to him, the investigation was prompted by numerous complaints received from affected students.
“As of right now, there are 34 institutions that we are looking at closely with respect to this issue,” he said.
Sawyerr explained that the double payment issue arose because President Bola Tinubu directed that the student loan scheme commence in the middle of an academic session instead of at the beginning.
He said the decision compelled many students to pay their tuition fees to meet registration deadlines while awaiting approval of their loan applications.
“What happened is that a lot of schools got double payment; some from the students and some from us,” he said.
“The refund process is entirely out of our hands. It is the recipient of the double payments that is obliged to make refunds to the students.”
The NELFUND boss noted that many students had borrowed money from family members, friends and other sources to pay their tuition with the expectation of receiving refunds once the loans were disbursed.
He said while some institutions had promptly refunded affected students, others had failed to do so.
“Some have been very good at this. Others haven’t been so good at it,” Sawyerr said.
“I reserve judgement on the intentionality around it because, for some of them, they just didn’t have the process to make refunds.”
Sawyerr disclosed that NELFUND was exploring a tokenised payment system that would enable students to authorise tuition payments directly to their institutions, thereby reducing the likelihood of duplicate payments.
He said the agency deliberately chose not to disburse tuition loans directly to students to minimise the risk of fund diversion.
“Paying the funds to the students could really lead to the temptation for them to divert and do other things,” he said.
The managing director, however, acknowledged that NELFUND lacked the statutory powers to compel institutions to refund students or prosecute officials found culpable.
He added that many frustrated students had submitted complaints not only to NELFUND but also to anti-corruption agencies, including the EFCC and the Independent Corrupt Practices and Other Related Offences Commission (ICPC).
Sawyerr also expressed concern over increases in tuition fees by some institutions following the introduction of the student loan scheme.
He said NELFUND had declined to pay institutions that increased their tuition fees beyond acceptable levels.
“Some schools, because they get paid easily, started to put up their fees. We refused, point blank, to pay institutions who had hiked their fees beyond a certain level,” he said.
He reaffirmed the agency’s commitment to investigating every reported irregularity and strengthening the implementation of the student loan programme through continuous monitoring and internal reviews.
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