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How Jumia is Empowering Rural Communities in Nigeria through E-Commerce

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In the rapidly evolving landscape of global e-commerce, Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. Over the past few years, Nigerian consumers are increasingly turning to online stores for their shopping needs, and the industry has seen tremendous growth. At the forefront of this change in consumer behaviour is Jumia.

After years of operation in 11 African countries and becoming the biggest player in the Nigerian e-commerce market, Jumia launched a report titled “E-Commerce in Rural Areas,” outlining a series of critical lessons that have revolutionised how the company reaches consumers in the most remote corners of the nation. It sheds light on the company’s journey, offering valuable insights into the power of community engagement, strategic partnerships, and the empowerment of local entrepreneurs.

Acknowledging the significant influence that e-commerce can have on Nigeria’s economy, Jumia launched the JForce program, which takes a grassroot approach by involving individual sales consultants within local communities. This approach has yielded 43,000 local sales consultants who play a crucial role in driving consumer education and unlocking potentials of rural entrepreneurship.

Amidst a 40% unemployment rate, Jumia’s JForce initiative is a transformative force, generating employment opportunities and empowering individuals financially. For many, it has become a vital source of income and stability, offering hope in the face of challenging economic conditions.

Notwithstanding the growing internet penetration in Nigeria, there is still a large percentage of Nigerians who do not have access to smartphones. In rural areas where digital literacy is limited, JForce representatives foster trust through personalised interactions and word-of-mouth marketing. This strategy has been a significant driver of the e-commerce market by enhancing accessibility.

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The success of JForce activations, plays a crucial role in acquiring new consumers and raising the brand awareness in remote regions. The goal is to bridge the digital divide, allowing rural customers to break free from geographical constraints and access various products.

Furthermore, reaching out to potential customers in remote regions may require a more resourceful approach involving strategic investments in logistics. As part of its commitment to accessibility and inclusivity, Jumia established over 250 Pick-Up Stations and forged partnerships with trusted logistic partners to facilitate product delivery to secondary cities and rural areas.

The strategic placement of pick-up stations across various towns ensures that even the most remote corners of Nigeria are accessible, consequently revealing untapped markets.

Although Nigeria’s logistical challenges have often hampered economic development in remote regions, Jumia’s partnership with these local logistics providers addresses this issue to stimulate growth and development within the sector. Such partnerships foster acceptance and adoption of e-commerce, particularly among customers familiar with these local businesses. By leveraging the capabilities of local logistics providers, the company has optimised its last-mile delivery, resulting in enhanced cost-effectiveness and efficiency for all stakeholders involved.

Jumia’s expansion into rural regions has had a remarkable effect on women entrepreneurs, making it an inspiring aspect of their endeavours. In a country where gender inequality has been a persistent issue, witnessing a significant rise in the participation of women in business represents a notable step forward in the economic landscape.

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This growing involvement of women entrepreneurs fosters inclusive growth and symbolises progress in promoting gender empowerment. The commendable statistic that over 50% of Jumia Nigeria’s sellers are women illustrates a transformative shift in the business environment, emphasising the promotion of economic inclusivity and empowerment of women. As this trend continues, it holds the potential to contribute significantly to Nigeria’s overall economic growth and development.

The success of Jumia’s E-Commerce expansion in remote regions in Nigeria reaffirms the company’s commitment to empowerment, accessibility and preparedness for sustained growth. The report highlights a critical takeaway – that businesses can play a pivotal role in driving Nigeria’s journey towards sustainable and equitable economic growth by embracing inclusivity and forging strategic partnerships.

As the nation navigates economic challenges, Jumia’s approach, in the long run, may serve as a blueprint for creating economic opportunities and positively impacting local communities.

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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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From Scarcity to Scale: What Africa Can Learn from India’s Agricultural Transformation 

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By Alice Ruhweza and Dr Purvi Mehta
Food security is often framed as a question of production. Yet at its core, it is about something far more fundamental: how societies organise themselves to ensure that food remains reliably available, accessible, and affordable. In that sense, food is not only a commodity. It is a public good, central to economic stability, social cohesion, and national resilience. Food sector also continues to remain the largest employment generator across developing countries.
India’s transformation from a food deficit nation to one of the world’s largest agricultural producers is frequently linked to the Green Revolution. Focusing too narrowly on that moment misses the broader lesson, aligning policy, institutions, markets, and science around a clear national objective. That alignment moved India from vulnerability to resilience, and increasingly to economic strength.
For Africa, the question is not whether that journey can be replicated. It is what can be learned from how it was built, and how those lessons inform a different context.
A transformation shaped by leadership and systems
India’s agricultural progress reflects decades of political commitment, public investment, and institutional development.
Scientific advances mattered, but so did procurement systems, rural infrastructure, financing mechanisms, farmer participation and research networks. These elements worked together to stabilise food supply and support rural livelihoods. Agriculture was treated as a national priority linked to economic and political stability.
Governments invested in increasing production and ensuring food systems delivered broader outcomes, including stability, price predictability, and social protection. Public grain reserves, price support mechanisms, and distribution systems built food security and underpinned national resilience.
Shared foundations, different realities
Agriculture plays a central role in India’s economy supporting a large workforce and remains closely tied to food security and economic stability. Africa shares structural similarities – agriculture remains central to livelihoods and large rural populations depend on it for income and stability.
The differences are equally significant. Africa’s agricultural systems are diverse, spanning multiple agroecology and climate conditions. Climate exposure is acute, markets fragmented and the pace of population growth faster. The pressure to generate jobs and economic opportunity is immediate. This is not a case of one region following another along a fixed path. It is a different starting point with different pressures. Africa must design its own pathway rather than replicate a historical model.
What the transformation journey reveals
India’s experience offers a set of principles about how transformation happens. First, transformation is built over time, requires sustained political commitment and consistent investment. Progress is cumulative and depends on alignment across multiple parts of the system.
Second, institutions matter as much as innovation. Research systems, extension services, market structures, and financing mechanisms all ensure that productivity gains translate into stable outcomes for farmers.
Third, agriculture must be treated as an economic system. Producing more food is one part of the equation. Markets, value chains, storage, and price realization determine farmers’ benefit. Fourth, food systems require public purpose. Left entirely to market forces, they may not deliver stability, equity, or resilience. Public policy ensures food systems serve broader societal goals.
Fifth, technology development is important, but the impact comes from how well the technology is disseminated and adopted. Affordability and access to technology optimizes the potential of technology.
Finally, inclusion must be deliberate. Even successful transformations can produce uneven outcomes unless access to resources and opportunities is designed to reach smallholders, women, and young people.
From productivity to farmer prosperity
The important shift for Africa is to move beyond a narrow focus on productivity towards a clearer focus on farmer prosperity. Agriculture remains the primary source of livelihood for millions, yet many farmers operate below viable economic thresholds, with limited access to markets, finance, and value addition opportunities.
The next phase of transformation must focus on converting agricultural activity into stable and growing incomes. This requires systems that connect production to markets, strengthen participation in value chains, and support farming as a viable economic enterprise.
Farmer prosperity is not simply a social ambition. It is an economic imperative. When farmers generate reliable incomes, they invest more, produce efficiently and participate fully in markets, strengthening economies and long-term development.
An evolving approach across Africa
Institutions such as AGRA work with governments, research systems, and private actors to strengthen these foundations. The emphasis is on aligning evidence, markets, finance, and policy for agricultural systems to function coherently and deliver measurable outcomes, shifting away from isolated interventions to coordinated efforts that link productivity, market access, and income growth.
Africa’s opportunity is different
Africa enters this moment with advantages such as digital connectivity is expanding, regional markets are growing, national and regional institutions are strengthening. Access to knowledge and technology is greater than ever before.
These conditions create the possibility not only to accelerate progress, but to design it differently. Climate resilience, diversification, and market participation can be integrated from the outset to build inclusive, adaptive and more sustainable food systems.
A new phase of agricultural transformation
India’s journey demonstrates large scale agricultural transformation is possible. It shows how it is built through leadership, institutions, and long-term commitment. Africa’s path will not be identical, but the ambition is similar: to ensure agriculture functions not only as a source of food, but as a driver of economic growth and stability.
The question is no longer whether transformation can happen. It’s whether leadership, systems, and partnerships will align to make it happen at scale.
Ms Ruhweza is the current AGRA President and Dr Mehta is an international development expert and advisor

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BON Establishes Six Ad Hoc Committees to Modernize Broadcasting

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Broadcasting Organization of Nigeria (BON) has established six committees to help strengthen and modernize the country’s broadcasting industry.

The committees will focus on content creation, skills development, digital transformation, sustainability, policy and commercial opportunities

The initiative aims to support industry growth and improve collaboration between broadcasters, regulators and media experts

The official launch recently, was led by Tony Akiotu, president, BON and attended by media professionals, program directors, former journalists and heads of specialized media organizations.

The event brought together several prominent figures in Nigeria’s media industry, including veteran broadcaster and trainer Bimbo Oloyede, Tony Uyah of M4S TV, Kingsley Uranta of Channels Television, Ismael Sani of Platinum TV and Ibrahim Shehu of Trust TV.

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Together, they are expected to help drive innovation and support the growth of Nigeria’s broadcasting sector.

According to Akiotu, the committees are intended both to help shape industry policy and to provide a forum for dialogue between BON and broadcasting experts.

Akiotu said the ad hoc committees were intended to strengthen BON’s work and ensure that the umbrella body for Nigeria’s broadcasters played a more direct and meaningful role in developing the country’s broadcasting sector.

The six committees reflect the sector’s main priorities. The first focuses on collaboration and innovation to promote content creation.

The second is dedicated to training and talent development, while the third focuses on industry sustainability by improving the sector’s long-term financial viability.

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A fourth committee will focus on digital transformation and work with the National Broadcasting Commission (NBC) on regulatory issues.

The remaining two committees will oversee public policy advocacy and the development of sports and commercial rights to help broadcasters increase revenue and attract more investment. Together, the committees are expected to guide BON’s efforts to modernize and strengthen Nigeria’s broadcasting industry.

The committees, chaired by members of BON’s General Assembly and supported by the organization’s Secretariat, have an initial 12-month mandate that may be renewed if necessary.

They are required to submit a progress report within three months and implement approved recommendations within the following six months.

The arrangement is intended to ensure close oversight and the timely implementation of their work.

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Akiotu also reminded committee members that Nigeria pioneered television broadcasting in Africa and urged them to carry out their work with greater effectiveness and efficiency.

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NELFUND Investigates 34 Universities Over Students’ Missing Tuition Refunds

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Nigerian Education Loan Fund (NELFUND) says it is investigating about 34 tertiary institutions over allegations that they failed to refund students whose tuition fees were paid twice under the Federal Government’s student loan scheme.

The Managing Director of NELFUND, Mr Akintunde Sawyerr, disclosed this during an interview on Arise Television.

Sawyerr said the agency had deployed a five-member investigative team, including operatives of the Economic and Financial Crimes Commission (EFCC) and internal auditors, to examine the allegations.

According to him, the investigation was prompted by numerous complaints received from affected students.

“As of right now, there are 34 institutions that we are looking at closely with respect to this issue,” he said.

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Sawyerr explained that the double payment issue arose because President Bola Tinubu directed that the student loan scheme commence in the middle of an academic session instead of at the beginning.

He said the decision compelled many students to pay their tuition fees to meet registration deadlines while awaiting approval of their loan applications.

“What happened is that a lot of schools got double payment; some from the students and some from us,” he said.

“The refund process is entirely out of our hands. It is the recipient of the double payments that is obliged to make refunds to the students.”

The NELFUND boss noted that many students had borrowed money from family members, friends and other sources to pay their tuition with the expectation of receiving refunds once the loans were disbursed.

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He said while some institutions had promptly refunded affected students, others had failed to do so.

“Some have been very good at this. Others haven’t been so good at it,” Sawyerr said.

“I reserve judgement on the intentionality around it because, for some of them, they just didn’t have the process to make refunds.”

Sawyerr disclosed that NELFUND was exploring a tokenised payment system that would enable students to authorise tuition payments directly to their institutions, thereby reducing the likelihood of duplicate payments.

He said the agency deliberately chose not to disburse tuition loans directly to students to minimise the risk of fund diversion.

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“Paying the funds to the students could really lead to the temptation for them to divert and do other things,” he said.

The managing director, however, acknowledged that NELFUND lacked the statutory powers to compel institutions to refund students or prosecute officials found culpable.

He added that many frustrated students had submitted complaints not only to NELFUND but also to anti-corruption agencies, including the EFCC and the Independent Corrupt Practices and Other Related Offences Commission (ICPC).

Sawyerr also expressed concern over increases in tuition fees by some institutions following the introduction of the student loan scheme.

He said NELFUND had declined to pay institutions that increased their tuition fees beyond acceptable levels.

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“Some schools, because they get paid easily, started to put up their fees. We refused, point blank, to pay institutions who had hiked their fees beyond a certain level,” he said.

He reaffirmed the agency’s commitment to investigating every reported irregularity and strengthening the implementation of the student loan programme through continuous monitoring and internal reviews.

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